Ground 1 - denial of procedural fairness and resulting legal error in concluding that Barque failed to satisfy PRS 2.1 and 2.2
13 This ground of appeal overtly turns on the conclusions reached at [54] of the Tribunal's reasons:
I am not satisfied Barque meets Provider Registration Standards 2.1 and 2.2. I agree each of standards 2.1 and 2.2 need to be considered separately. But if I adopted a different approach and considered whether I was satisfied Barque met s 2 of the Provider Registration Standards having regard to the entirety of sub-sections 2.1-2.5, Barque would still not succeed. I make that finding even though the Agency does not dispute Barque meets the requirements contemplated in ss 2.3-2.5 which focus on the competence and efficacy of its financial management and systems. The problem is not one of financial competence. The problem, rather, is the questionable assumptions Barque makes about the start-up phase. At a minimum, more market research is required to inform the projections, or more financial resources should be made available to cover the eventualities. I do not accept that expecting an applicant for registration to undertake that sort of preparatory work would offend any of the regulatory principles referred to in Part 2 of the TEQSA Act.
14 Barque also relies on the Tribunal's reasons at [45]-[47] and [52] which lead to the conclusions reached in [54] above. All of those paragraphs are required to be considered in the context of all of the reasons dealing with PRS 2.1 and PRS 2.2 from [31] to [54].
15 The asserted denial of procedural fairness turns on the stance taken by TEQSA in relation to Barque's parallel application for course accreditation. In particular it turns on one of the standards applicable to that application, being Provider Course Accreditation Standard 1.2 (PCAS 1.2), which was in Chapter 3 of the 2011 Threshold Standards. PCAS 1.2 was as follows:
Section 1 Course design is appropriate and meets the Qualification Standards
…
1.2 There are robust internal processes for design and approval of the course of study, which:
• provide realistic projections of the demand and resources required for the course of study;
• take account of external standards and requirements, e.g. published discipline standards, professional accreditation, input from relevant external stakeholders, and comparable standards at other higher education providers; and,
• provide for appropriate development of key graduate attributes in students including English language proficiency.
…
16 TEQSA's statement of facts, issues and contentions included the following introductory four paragraphs:
[1] This matter concerns decisions made by the respondent … to reject applications made by the applicant ('Barque'), to:
a. be registered as a higher education provider under the Tertiary Education Quality and Standards Act 2011 ('the Act') (the 'registration application'); and
b. have its MBA (Advanced) course accredited under the Act (the 'accreditation application').
[2] TEQSA contends that the questions for the Tribunal are as follows:
a. What is the task for the Tribunal in exercising its jurisdiction to review the decisions to reject Barque's registration and accreditation applications?
b. Does Barque meet the relevant provisions of standards made under s. 58(1) of the Act being provider registration standards 2.1, 2.2, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7 and 3.8 of the Higher Education Standards Framework (Threshold Standards) 2011 ('the standards') such that the Tribunal, standing in the shoes of TEQSA, should grant Barque's registration application?
c. If the answer to (b) is yes, has Barque validly applied for accreditation of the Master in Business Administration; Graduate Diploma in Management and Graduate Certificate in Business courses within the MBA (Advanced) course ('the nested courses')?
[2][sic] TEQSA contends that the Tribunal should answer these questions as follows:
a. To reach the correct or preferable decision on the evidence before it.
b. No.
c. Does not arise (unless (b) is answered "yes"), but no.
[3] If the Tribunal approves Barque's registration application, TEQSA neither consents nor opposes Barque's accreditation application and makes no submissions in that regard.
[4] The remainder of this statement of facts, issues and contentions is structured as follows:
a. section 1 sets out relevant statutory background;
b. section 2 sets out relevant factual background;
c. section 3 sets out TEQSA's summary contentions in relation to the issues identified at paragraph 2 above, by reference to key aspects of the evidence which TEQSA contends is relevant to each of those issues.
17 Barque asserts that by [3] of the above statement, TEQSA conceded, or did not dispute, that Barque's proposed MBA (Advanced) course satisfied all the applicable Provider Course Accreditation Standards, including PCAS 1.2, and in particular the need for "robust internal processes for design and approval of the course of study, which … provide realistic projections of the demand and resources required for the course of study". Barque asserts that it was therefore common ground before the Tribunal that, as a consequence of its robust internal processes for design and approval, its MBA (Advanced) course accreditation application was supported by realistic projections of the demand and resources required for that course. It submits that this asserted common ground was not surprising, because the accreditation application was supported by substantial market research, publicly available data maintained by the Commonwealth Department of Education and Training identifying increased demand for such courses, and reports from TEQSA identifying such demand and the prospects of such courses being profitable due to the ability to charge higher fees.
18 Barque therefore asserts that it was denied procedural fairness because the adverse decision in relation to PRS 2.1 and PRS 2.2 going to financial viability and sustainability had been effectively conceded by TEQSA, and it was not given an opportunity to run a positive case to the contrary which could have made a difference. It also asserts that it was denied procedural fairness because the case that it did run was not properly understood on this point. Barque supports this argument by pointing to the Tribunal's reasoning at [41] and [43] where the Tribunal instead relied upon projections based upon what was described as more accurate assumptions about such enrolments. These included the assumptions that only the MBA (Advanced) course would be offered in the first year, and that a Masters (sic) of Design course (for which accreditation had not been sought) would not be offered that year. Barque asserts that the formula of words in [3] of TEQSA's statement of facts, issues and contentions, the focus by TEQSA on the Masters of Design course and FEE-HELP issues, and TEQSA not embarking upon a wider attack on the projections for the MBA (Advanced) course, meant that it presented its case in response to that approach.
19 Barque asserts that, despite what it characterises as this confined area of dispute, the Tribunal, without notice, made wide-ranging adverse findings at [45]-[47], [52] and [54], without adverting to the asserted common ground in relation to PCAS 1.2 and without analysing the detail of the assumptions supporting the MBA (Advanced) course projections. These assumptions contained in an annexure cited in Barque's submissions had conservatively estimated enrolment of as few as 22 international students, being a very small proportion of the relevant market. In making this assertion, Barque relies upon O'Sullivan v Australian Securities and Investments Commission [2018] FCA 228; 74 AAR 268; 160 ALD 233 at [2]-[4] as authority for the proposition that a failure to respond to substantial clearly articulated arguments amounts to a denial of procedural fairness.
20 Barque asserts that the foregoing is sufficient to make good this ground, but if more is needed, it proceeds as follows. Had it been on notice that its case had not been properly understood, it is objectively likely, according to Barque, that it would have:
(1) made oral submissions taking the Tribunal through its written submissions of 15 May 2018 which specifically dealt with the PCAS issues and associated evidence;
(2) taken the Tribunal through each of the assumptions made in support of the projections about its MBA (Advanced) course; produced evidence and made submissions to demonstrate the reliability of those assumptions;
(3) adduced evidence of businesses that loan money (in competition with FEE-HELP) specifically to students to undertake masters degrees; and
(4) adduced more evidence to substantiate the existence and nature of student demand for courses like the MBA (Advanced).
21 TEQSA takes issue with the characterisation of [3] of its statement of facts, issues and contentions as providing the basis for the common ground asserted by Barque, so as to be capable of giving rise to any denial of procedural fairness. Rather, it contends that paragraph meant nothing more than what its plain words conveyed. It contends that this paragraph clearly conveyed that if - in context, if and only if - the Tribunal approved Barque's provider registration application, the accreditation application for the MBA (Advanced) course would not be consented to or opposed. That stance is explained by TEQSA as reflecting the logic that, if the Tribunal accepted that PRS 2.1 and PRS 2.2 had been met, its contrary argument that Barque had not provided realistic projections of demand could not have been accepted. If that point was reached, that conclusion would likely flow through to PCAS 1.2. The substance of TEQSA's argument is that this acceptance of practical reality could not be inverted into an acceptance that Barque had provided realistic projections of demand, because that was overtly contested.
22 TEQSA further argues in the alternative that even if, contrary to its primary position, Barque had a proper basis to misapprehend that TEQSA's acceptance of reality meant that there was not a live issue as to whether realistic projections of student demand had been provided, there was no practical injustice as was required to be demonstrated following Re Minister for Immigration and Multicultural and Indigenous Affairs; Ex parte Lam [2003] HCA 6; 214 CLR 1 per Gleeson CJ at [37]-[38], adopted in Minister for Immigration and Border Protection v WZARH [2015] HCA 40; 256 CLR 326 at [36] and [57]. That is because in the immediately preceding [2(b)] of TEQSA's statement of facts, issues and contentions, reproduced at [16] above, it had been made abundantly clear that it regarded neither PRS 2.1 or PRS 2.2 as having been met, making this a clear and express issue. Moreover, TEQSA points to the following features of the Tribunal's reasons and the way in which Barque conducted its case:
(1) The Tribunal at [6] correctly identified and understood the effect of the stance reflected in [3] of TEQSA's statement of facts, issues and contentions.
(2) The Tribunal expressly recognised this stance at [39]:
The Agency said Barque had not provided 'realistic projections' of student income and demand that showed it was financially viable and had the capacity to sustain quality in current and planned higher education operations. The Agency's statement of facts, issues and contentions gave two examples that were said to illustrate its central point.
(3) Barque expressly addressed this issue:
(a) in its pre-hearing outline of submissions dated 29 June 2018 at [5]-[14], which detailed overall how it asserted it met PRS 2.1 and PRS 2.2, including by reference to its MBA (Advanced) course and the Masters of Design course; and
(b) in its detailed post-hearing supplementary submissions (345 paragraphs, 79 pages) dated 16 July 2018, which addressed PRS 2.1 at [77]-[126], with a particular focus on its MBA (Advanced) course as well as the Masters of Design course and which addressed PRS 2.2 at [127]-[143], with both parts including detailed descriptions of the documentary evidence it advanced of compliance, and why it contended TEQSA's criticisms were misplaced.
23 The fatal flaw in Barque's argument is that [3] of TEQSA's statement of facts, issues and contentions cannot be contorted to say and mean more than the plain words deployed convey, especially in the context of the question posed as to whether Barque met, inter alia, PRS 2.1 and PRS 2.2 in [2(b)], and answered by the immediately following second [2(b)]. TEQSA, by the use of the qualifier "if", was conveying no more than that it was accepting the practical reality that if it failed in relation to it contention that PRS 2.1 and PRS 2.2 had not been met, this meant that it would also likely have to fail as to its contention that PCAS 1.2 had not been met. It did not, and could not reasonably be understood to, amount to any concession that PCAS 1.2 was otherwise satisfied. I therefore expressly reject Barque's submission in reply to the effect that this is to be put to one side as mere linguistic formulation, with its meaning to be adjusted in some way to accommodate its (now stated) understanding of what was being submitted and how it chose to run its case before the Tribunal.
24 In any event, Barque's pre- and post-hearing submissions of 29 June 2018 and 16 July 2018 make it impossible to accept that this aspect of PRS 2.1 and PRS 2.2 was genuinely, or at least reasonably, understood not to be in dispute. It is not to the point that Barque now appreciates that it could have made a better case in relation to PCAS 1.2 so as to provide better support for the contested case as to whether PRS 2.1 and PRS 2.2 were satisfied. Nor do I accept, as suggested in Barque's submissions in reply, that it was deprived of any fair opportunity to ensure that its submissions were properly understood. For completeness, I do not accept that TEQSA's case in relation to those two standards was confined to the Masters of Design course and the issue of FEE-HELP.
25 It follows that ground 1 must fail.