The fourth inconsistency: the letter written to the Human Rights Commission of Sri Lanka by the appellant's mother
39 In his visa application the appellant provided a copy of a letter of complaint purportedly written by his mother to the Human Rights Commission of Sri Lanka (the HRCSL letter) in January 2011, which referred to persons visiting their home, asking about the appellant and his "step brother", and making threats if the appellant was not handed over.
40 At [19] of its reasons the Authority explained why it did not accept the HRCSL letter was genuine, as follows:
Fourthly, I have concerns with the letter purportedly written by the applicant's mother to the Human Rights Commission of Sri Lanka (HRCSL) in January 2011. In the SHEV interview, the applicant advised the delegate that the harassment of his parents got to a point where his mother contacted the HRCSL. According to the letter, the applicant's mother reported that in the 'past few days a group of unknown persons' came to her house and enquired about her son (the applicant) and his step-brother [name redacted]. She also stated that her son was threatened and that she continued to hide him at a relative's house. However, the letter contradicts information provided by the applicant. Firstly, the applicant has not claimed to have a brother or a step-brother called [name redacted]. He has consistently claimed throughout his dealings with the Department that he only has one brother named [name redacted]. I also note in the entry interview he confirmed that he had never had a step-parent and that both of his siblings are from the same mother and father. Secondly, according to the letter and documents from the HRCSL the applicant's mother was living at the same address as the applicant in January 2011. This differs from the applicant's evidence in his SHEV application, SHEV statement and SHEV interview where he claimed that his parents continued to reside in the IDP camp at this time. Further, I also note this evidence does not support the applicant's mother's claim in the letter that the applicant was in hiding at a relative's house in January 2011. Thirdly, the applicant's mother's claim that the applicant was being pursued by 'unknown persons' within the 'past few days' does not support the applicant's claims that he was being pursued by the Sri Lankan authorities since 2006. I note at no point did the applicant claim that he was pursued by unknown persons. In the SHEV interview, the applicant advised the delegate that when his mother wrote 'past few days' she would have been nervous and speculated that she meant to write 'past few years'.
41 Again, the Minister accepted that the third asserted inconsistency in this paragraph involved a strained reading of the appellant's evidence. The appellant clearly stated in the SHEV interview that the persons who harassed his parents were unknown because "they don't come in uniform, they normally come in civilian clothes". He said, however, that he knew these persons were the CID because "only army or CID would come and ask about my whereabouts, nobody else will come and ask such questions". In my view there was no evidentiary basis for the third asserted inconsistency found by the Authority, and it ignored or overlooked the appellant's explanation.
42 The Minister's position as to the asserted inconsistencies in the balance of the Authority's decision at [18] appeared to change. Initially the Minister submitted that the issue of the appellant's step brother was discussed during the hearing and by the primary judge, and argued that it was open to the Authority to form the view that the appellant's evidence on that issue was inconsistent with other aspects of the applicant's statements. Second, the Minister argued that it was open to the Authority to form the view that the HRCSL letter (which referred to an incident at "our house", gave an address in the appellant's village and stated that his mother lived at that address) was inconsistent with the appellant's SHEV statement that his parents continued to reside in the IDP camp.
43 The Minister did not, however, press these contentions in his later submissions, made after Ms Rao's submissions and with the benefit of the SHEV interview transcript. Instead the Minister submitted that because the Authority decided to give "no weight" to the appellant's HRCSL letter, it was not one of the inconsistencies that led the Authority to reject the appellant's account of his experiences, and therefore this aspect of its reasoning does not taint the Authority's credibility finding.
44 I do not accept these submissions. The first purported inconsistency on which the Minister sought to rely in his initial submissions is not, in my view an inconsistency at all. The SHEV interview shows that the appellant's migration agent explained that in Tamil families, a cousin on the maternal side is often referred to as a brother. The same point was made by the appellant in the hearing before this Court. This explanation was not contradicted by other evidence. The obvious inference is that the appellant's mother use of the word "step-brother" (or her words in Tamil translated as such) was meant to indicate that the cousin is not her child. However, in accordance with general cultural norms, he was referred to as a step brother. In my view the Authority misunderstood the evidence because of assumptions about family relationships that did not take account of different norms of family description amongst Tamils, and because it ignored the only direct evidence on the issue.
45 The second purported inconsistency identified by the Authority - that the appellant's mother was apparently living at the same address as the appellant in January 2011 - does not take matters far. Whether that was so is not clear on the face of the materials, which show a different address for the appellant's mother to that given by the appellant in that time frame. Further, the appellant's mother also appears to state in the HRCSL letter that the appellant does not live in the same house as her. The letter said that the appellant is in hiding at a relative's house because "if my son stays in [this] house it is danger for his life". Further, even if the appellant's mother or family did maintain a Trincomalee address (whether or not in parallel to registration at the IDP camp), this issue has little significance to the application when it does not concern the appellant's central claims and it relates to a different time period.
46 It is noteworthy that the Authority said (at [21]) that "when considered cumulatively, I consider the above inconsistencies and other evidence discussed to [sic] lead me to conclude that the applicant was not recalling a genuine personal experience…" On a fair reading the Authority was there referring to the inconsistencies it found in the appellant's account as set out at [16]-[20] of its decision. In my view the Authority erred (at [19]) in concluding that the matters to which it referred showed inconsistencies in the appellant's account.