Should pecuniary penalties be ordered?
47 ACCC seeks orders that Breast Check pay a pecuniary penalty in the amount of $250,000 and Dr Boyd pay a pecuniary penalty in the amount of $50,000 in respect of the relevant contravening conduct, such amounts to be paid within 30 days of the making of the Court's order.
48 Breast Check accepts the submissions made by ACCC in its primary submissions on the principles governing the imposition of a pecuniary penalty. It says, however, the dispute between the parties is as to the application of the principles to the facts in question.
49 Breast Check notes that the submission of ACCC is that the period in which the breast imaging pamphlet and the thermography pamphlet were published was from 18 October 2010 until at least 19 May 2011, but this is unsupported by a finding and is contrary to the pleaded case concerning the thermography pamphlet. It says that at [2] the Court recorded the pleaded case was that it was published from at least around early May 2011 until around 19 May 2011 and there is no evidence of its use over a longer period. It also notes that a submission of ACCC that women who were interested in breast imaging services ought to be able to make informed medical decisions based on accurate claims made by doctors and medical service suppliers, is one of policy which is insufficiently related to the "legal norm in question". Breast Check says the legal norm operates in the circumstances of this case such that women who are interested in breast imaging services ought to be able to make medical decisions without being misled or deceived by claims made by doctors and medical service suppliers. It says there is no law which operates in the federal jurisdiction which requires doctors or medical service suppliers to provide information to their patients or potential patients.
50 Again, Breast Check submits that ACCC has failed to grapple with the nature and extent of the contraventions as found by the Court and fails to identify any risk of harm to the health of consumers let alone any potentially serious such risks. It repeats its submission that while posing a commercial risk to the consumers affected by its conduct, it did not pose a health risk.
51 Again, having regard to the above consideration of similar submissions, I reject the characterisation of the conduct contended for on behalf of Breast Check.
52 So far as the relevant period for assessment of pecuniary penalties is concerned, the relevant period is seven months, from 18 October 2010 until at least 19 May 2011, being the period in which the breast imaging and thermography pamphlets were published. As ACCC notes, this is comprised of:
(1) from 18 October 2010 to around May 2011 in respect of the breast imaging pamphlet; and
(2) from at least around early May 2011 to until around 19 May 2011 in respect of the thermography pamphlet.
53 ACCC does not suggest the thermography pamphlet was published for any longer period.
54 So far as the imposition of pecuniary penalty is concerned, it is now well established that the penalty must have regard to the seriousness of a contravention, that the principal object of imposing the penalty is deterrence, both general and specific, and that a range of factors must be considered: see Australian Competition and Consumer Commission v Safe Breast Imaging Pty Ltd (No 2) [2014] FCA 998.
55 In Safe Breast Imaging (No 2), I set out the range of principles and factors which should be considered in relation to the imposition of a pecuniary penalty. In their submissions, the parties have addressed submissions to each of the factors that are accepted as relevant in the circumstances of this case.
56 Nature and extent of contravening conduct: Breast Check repeats a range of submissions concerning the seriousness of the conduct referred to above and finally submits that the conduct found to be in contravention was the conduct of making pamphlets available to women who call at the clinic and collect such a pamphlet and by sending the pamphlets by post to women who telephoned and requested the pamphlet and it is in that context that the conduct was to be assessed.
57 ACCC, in effect, accepts that submission but submits that even if the pamphlets were published to a limited number of consumers, the potential for serious risk of harm arises.
58 As to the point made by the respondents to the effect that Dr Boyd invariably conducted a physical breast examination and referred customers for mammography and/or ultrasound as appropriate, that is not the issue. The issue is what Breast Check represented and whether there was an adequate scientific medical basis for the particular representation. In any event, as ACCC submits, it is apparent from the evidence that Breast Check did not refer all customers to mammography and/or ultrasound.
59 I generally accept the submissions made by ACCC, but note that this is a case in which the relevant publication of the pamphlets, especially the breast imaging pamphlet, occurred in relatively circumscribed circumstances to persons who physically sought out the pamphlet at the Breast Check clinic or telephoned the clinic to obtain it. This was not a case, for example, where the service was marketed widely through other means, such as the internet. The factual circumstances of publication in this regard may be contrasted with those found to exist in Safe Breast Imaging (No 2).
60 The size of the contravening company: Breast Check says it is common ground that it is a small company and its sole director and shareholder is Mr Boyd. It says it is the vehicle through which Mr Boyd operates his practice as a physiotherapist in Darwin. Breast Check says that in March or April 2009, Mr Boyd permitted his company to be used to conduct the clinic, which had been operated by his mother for some years and he did so in order to assist her administratively.
61 Breast Check says that the clinic operated by Dr Boyd closed in September 2011 when Dr Boyd's medical registration was not renewed as the result of a coronial inquiry into the death of a number of patients of Dr Boyd in 2005. It says the economic burden of any penalty imposed on the first respondent falls solely on Mr Boyd as the sole shareholder and his mother's dealings have cost him dearly. He has provided $500,000 in financial support to her in respect of the coronial inquest. He has also incurred the cost of the current proceeding which is about $75,000 at the commencement of the trial and estimated it will be some additional $40,000 or $50,000 for the conduct of the trial.
62 ACCC submits, however, that the extent of financial support provided by Mr Boyd to his mother is not relevant to the determination of the amount of any penalty to be paid by Breast Check, nor is it supported by evidence. They say that Breast Check is a separate legal entity and it is the company that engaged in the contravening conduct.
63 In any event, it assumes that it is Breast Check rather than Mr Boyd personally who has incurred any legal expenses in relation to the proceeding.
64 The circumstances of Breast Check and Mr Boyd are dealt with below in relation to the financial position of the respondents.
65 In broad terms, however, Breast Check is a small company that primarily engages in the provision of a physiotherapy service.
66 The deliberateness of the contravention: ACCC maintains that the conduct can only be viewed as deliberate.
67 Breast Check submits that ACCC continues to confuse the contravention as found with the case ACCC ran. It says the contravening conduct was not the publication of pamphlets to the public: it was the making available of those pamphlets to a section of the public in circumstances where steps which Ms Coyle had described were not effectively implemented. I have already rejected that characterisation of the relevant conduct.
68 Further, Breast Check submits that the submissions of ACCC fly in the face of the evidence that Dr Boyd and Ms Coyle in fact conducted a "breast health assessment" which often resulted in referral to mammography and/or ultrasound. I have also dealt with that submission above and rejected it.
69 There can be little doubt that the contraventions were deliberate in that the publications plainly were made and represented what they represented, as found.
70 Whether the contraventions arose out of the conduct of senior management or at a lower level: ACCC maintains its submission that Dr Boyd was responsible for managing the business and was primarily responsible for and knowingly concerned in the contravening conduct.
71 Again, Breast Check submits that the contraventions arose from the failure to implement the controls of which Ms Coyle gave evidence and the failure was primarily attributable to her and the receptionists, neither of whom can be described as senior management.
72 I reject the submission made in that regard by Breast Check and Dr Boyd and accept the submission and characterisation of the evidence as put by ACCC.
73 Past conduct: It is agreed between the parties that neither Breast Check nor Dr Boyd has been the subject of any prior or subsequent investigations or legal proceedings by ACCC.
74 Financial position: Mr Boyd gave evidence concerning the financial circumstances of Breast Check.
75 Mr Boyd is a physiotherapist who lives and practises in Darwin.
76 He produced financial statements for Breast Check for the years 2010, 2011 and 2012.
77 Counsel for Breast Check first took him to the statement of financial position at 30 June 2010 which included three pieces of real estate: one in Como being a residence, he said, originally bought by his mother; another, being the Mosman Park premises which was used as the clinic the subject of this proceeding; and a third in Mosman Park that was formerly his mother's address. Mr Boyd said each of those properties had been purchased not long before the 2010 statements had been prepared.
78 He also identified under financial liabilities a commercial bill for some $2.45 million, which he said was an arrangement made with a bank to allow those properties to be secured.
79 He was then taken to a statement of financial position as at 30 June 2011, and said that the Como and Mosman Park premises were sold, but not the clinic premises. He noted that the commercial bill balance had been reduced to some $705,000, as a result of the sale of those properties.
80 He was then taken to the 2012 accounts which showed a unit in Darwin owned by the company which he confirmed had been acquired in the year ending 30 June 2012 by Breast Check. That property he explained is partly rented and partly lived in by him.
81 He further said that the 2012 accounts showed that there were some shares owned by the company but it no longer held those shares and indeed there was a loss of $20,000 on them as a result of a margin loan call.
82 Mr Boyd further explained the drawings he takes from the company, the interest payable on the Darwin unit and mentioned the time he spends on his physiotherapy business through the company. He also mentioned a loan made to a family trust company apparently controlled by his father. He said there was no prospect of recovery of that loan.
83 In cross-examination, Mr Boyd identified his weekly drawings from the company, confirmed that he did not pay rent for the unit he lived in in Darwin and said that the current value of the unit in Mosman Park at which the clinic had been run according to a valuation done some 12 to 18 months earlier was $450,000.
84 He considered that the Darwin unit's last estimate of valuation was about $550,000 for both parts of the strata title.
85 He mentioned the securities held for financing in respect of the Mosman Park clinic and the Darwin unit.
86 He was also asked about a director's loan of $263,004 shown in the 2012 statement but could not clarify what that entry concerned without speaking with his accountant.
87 Counsel for Breast Check submitted that the potential effect of any penalty on the company and its employees might reasonably be taken into account and in that regard referred to what Heerey J said in Australian Competition and Consumer Commission v Fila Sport Oceania Pty Ltd [2004] FCA 376; [2004] ATPR 41-983.
88 He also referred to what Mr Boyd said in his evidence to the effect that the clinic had been operated by Dr Boyd in her own right before 2009, but that activity was not relevant to the current proceeding.
89 He emphasised that the imposition of any penalty will be carried by Mr Boyd and if the company is liquidated then Mr Boyd and his physiotherapy employees in Darwin would carry the economic cost.
90 Counsel noted that Dr Boyd was bankrupt and so would not be contributing to the penalty imposed. In those circumstances, counsel submitted that there should be no penalty at all imposed on Breast Check.
91 Counsel for ACCC emphasised that the fact that Breast Check was a small company and that there might be an effect on the personal circumstances of Mr Boyd or the fortunes of the company should not result in the Court declining to impose a pecuniary penalty on the company.
92 Counsel accepted, however, that personal circumstances were not irrelevant but submitted the question of general deterrence remained important. See Australian Competition and Consumer Commission v High Adventure Pty Ltd [2005] FCAFC 247; [2006] ATPR 42-091.
93 Counsel submitted that similar issues arose with regard to Dr Boyd's bankruptcy and her inability to pay a penalty at this time. She submitted, however, that the same principles apply and just because Dr Boyd is not able to pay or is insolvent, the object of general deterrence should still be met.
94 Cooperation: Breast Check says that a submission made by ACCC that Breast Check has not been cooperative with it is incorrect and it points to the interviews under s 155 CCA where both Ms Coyle and Dr Boyd cooperated by gathering documents and formulating a written response to ACCC before the interviews, as well as the withdrawal of pamphlets in issue immediately after Breast Check became aware of ACCC's concerns and additionally in the conduct of the proceeding Breast Check voluntarily responded to all requests for provision of customer files and financial records.
95 Breast Check also submits that what is said by ACCC in this regard needs to be understood in the context of ACCC having pursued and failed to establish its principal case that by its dealings with each of its customers Breast Check contravened the consumer laws.
96 In my view, the question of cooperation is a neutral factor. It cannot be said that the respondents have in any significant or relevant way failed to cooperate such that that should be a factor bearing on the imposition of penalty.
97 Dr Boyd's submissions on penalty: Dr Boyd emphasised in her oral submissions that the company never made money and the work she did in the clinic was supported by the extra medical work she was doing on two other days when she was not at the clinic and also at nights and on locum work. She said it was never a financial success.
98 Dr Boyd also emphasised that the clinic was never set up in opposition to mammography but was set up because a friend of hers had been diagnosed with breast cancer at a late stage and the mammogram taken when she was younger had failed to pick up the breast cancer. She referred to some other circumstances concerning screening for breast cancer in younger women.
99 She also said that she had taken steps to try and set up a proper study into the use of the MEM device.
100 Penalty: The submissions of ACCC about proposed penalty specifically recognised that the circumstances of each case must be regarded and comparisons with other cases should not be drawn.
101 Breast Check says that in this case the evidence supports a finding that if there was any commercial advantage derived from the contravening conduct it was an increase in the number of "breast health assessments" conducted by the clinic by a very small amount. There is no basis for a penalty greater than needed to affect calculations of profitability of that small number of breast health assessments.
102 I have already ruled above that the circumstances of contravention are not to be looked at purely from a "commercial advantage" point of view or a "breast health assessments" analysis. It is not simply a matter in a case such as the present of looking at what financial gain may have been achieved by the operation of the Breast Check clinic by Dr Boyd on behalf of Breast Check. The potential for serious harm to flow from the representations found to have contravened the consumer laws, is the key issue.
103 That said, the factual circumstances here are that the thermography pamphlet was issued for a very short period of time. For present purposes it may be ignored. Rather, it is the publication of the breast imaging pamphlet that is of importance. The relevant period of its publication was from 18 October 2010 to around May 2011 - a period of seven months.
104 It is accepted by the Court that the evidence does not establish a wide publication of the breast imaging pamphlet. While persons who came into the clinic and inquired of the reception desk may have obtained a copy of it, as may have potential customers who simply entered the clinic and took a pamphlet from the waiting room, as well as persons who telephoned the clinic and received a copy by post, there is no evidence to suggest how large or small that group was. The fact that Ms Kathleen Melia, an ACCC investigator, was able to obtain a pamphlet in the relatively simple way that she did, suggests perhaps that it was not difficult to obtain the pamphlet.
105 What should also be noted is that, on the evidence, this is not a case where other, more pervasive forms of advertising were used, for example, internet advertising.
106 Taking into account these various relevant factors, as well as the circumstances in which Breast Check as an entity came to be involved in this business, and acknowledging the financial circumstances of Breast Check and Mr Boyd, I consider a pecuniary penalty in the order of $75,000 should be imposed on Breast Check. I make that assessment noting the maximum penalty for a corporation is $1.1 million for each act or omission.
107 Given the seven month period of contravention involved, the relatively limited evidence going to the number of persons to whom publication was made, and the other factors noted above, I consider that a pecuniary penalty in the sum of $75,000 is an appropriate penalty having regard to the seriousness of the contraventions.
108 I also consider, taking into account the declarations to be made and the injunctions to be ordered, that such a pecuniary penalty should not be considered oppressive.
109 I consider that a penalty in at least that sum is appropriate to send a message that a pecuniary penalty should not be seen as a mere cost of doing business in contravention of the consumer laws and provides suitable personal and general deterrence.
110 As to the question of a pecuniary penalty against Dr Boyd, the maximum penalty that can be imposed on an individual is $220,000 for each act or omission. In this case, ACCC submits that a pecuniary penalty of $50,000 is appropriate.
111 In all the circumstances, again having regard to the limited period of publication and the fact that the evidence does not disclose that publication was in fact made to a large number of persons, and taking into account the financial position of Dr Boyd (which includes her current bankruptcy), I consider that a pecuniary penalty is appropriate, but it should be in the sum of $25,000.
112 Again, taking into account all relevant factors, I do not consider that the imposition of such a pecuniary penalty on Dr Boyd is in any relevant sense oppressive.