Whether, under the terms of the Enterprise Agreement, the employees were not obliged to accept offers of work
62 The respondents submit that, upon the proper construction of the Enterprise Agreement, the Employees were not obliged to accept any offers of work. They also submit they were only engaged for one hour at a time and were not obliged to accept any offer of further work after the conclusion of each hour. That leads to a submission that a failure or refusal to perform work they were not obliged to accept was incapable of being "industrial action" within the meaning of s 7(1) of the BCI Act.
63 Before considering these submissions, it is necessary to say something about the nature of enterprise agreements and their construction.
64 Section 172(1) of the Fair Work Act 2009 (Cth) (the FW Act) provides that an enterprise agreement may be made about matters pertaining to the relationship between an employer and that employer's employees who will be covered by the agreement. Section 50 provides that a person must not contravene a term of an enterprise agreement.
65 There is a distinction between a contract of employment, on one hand, and a workplace instrument such as an award or enterprise agreement, on the other. The provisions of the latter will rarely constitute implied terms of the former: see Byrne v Australian Airlines Ltd (1995) 185 CLR 410 at 421-422 and 452-453. However, they exist in a symbiotic relationship: cf Brodie v Singleton Shire Council (2001) 206 CLR 512 at [31] (per Gleeson CJ). The parties' arguments as to whether the Employees were obliged to accept work have been advanced by reference to analysis of the Enterprise Agreement, rather than the contracts of employment. Further, there is little evidence that would shed light on the contractual terms - there is no evidence, for example, about any patterns of work actually performed.
66 In WorkPac Pty Ltd v Skene (2018) 264 FCR 536 at [197], the Full Court considered the principles relevant to the interpretation of an enterprise agreement:
The starting point for interpretation of an enterprise agreement is the ordinary meaning of the words, read as a whole and in context. The interpretation "turns on the language of the particular agreement, understood in the light of its industrial context and purpose". The words are not to be interpreted in a vacuum divorced from industrial realities; rather, industrial agreements are made for various industries in the light of the customs and working conditions of each, and they are frequently couched in terms intelligible to the parties but without the careful attention to form and draftsmanship that one expects to find in an Act of Parliament. To similar effect, it has been said that the framers of such documents were likely of a "practical bent of mind" and may well have been more concerned with expressing an intention in a way likely to be understood in the relevant industry rather than with legal niceties and jargon, so that a purposive approach to interpretation is appropriate and a narrow or pedantic approach is misplaced.
(Citations omitted.)
67 The Enterprise Agreement covers employees of PJ Walsh Constructions undertaking on-site construction work in Townsville and surrounding areas. Its coverage encompasses the Employees at the NQS site.
68 In support of their submission that the Employees were not obliged to accept any work, the respondents rely upon cl 6 of the Enterprise Agreement. That clause provides:
6.1 Engagement of Employees
6.1.1 At the commencement of employment, all employees will be employed as a casual employee. An employee absent without contacting the company office for 3 successive working days is deemed to have abandoned their employment.
6.2 Casual Employment
6.2.1 Casual employment shall mean an employee engaged by the hour and who may terminate employment or be discharged with one hour notice. A casual employee may be engaged indefinitely.
6.2.2 Casual employees shall be paid an hourly rate no less than that listed in Appendix A to compensate for daily fares and travel allowances in clause 10.1.1, tool allowances, work related allowances, disability allowances, annual leave, paid sick leave, paid personal leave, RDOs, paid public holidays, redundancy, inclement weather, meal & crib allowances, and all other penalties or premiums except as provided by this agreement. The hourly rate includes a loading for hours worked outside of the stated normal working hours including any penalty rates that would normally apply and a casual loading.
6.2.3 A casual employee shall be provided with a minimum of 4 hours' work or pay per engagement Sunday to Friday and a minimum of 3 hours on a Saturday. An employee may choose not to remain at work for the minimum engagement period by signing off early and will only be paid for the time worked.
69 The starting point is the stipulation in cl 6.1.1 that, "all employees will be employed as a casual employee". There is no definition of "casual employee" in the Enterprise Agreement. In Skene, the Full Court observed at [159] that although the term "casual employee" has a legal meaning, it has no precise meaning: see also Doyle v Sydney Steel Co Ltd (1936) 56 CLR 545 at 551, 555 and 565. The Full Court held [159] that whether any particular employee fits within the description of a "casual employee" depends upon an objective characterisation of the nature of the particular employment as a matter of fact and law and having regard to all the circumstances.
70 In Skene, the Full Court observed at [177] that, in their ordinary conceptions, permanent and casual employment are mutually exclusive categories of employment. At [171]-[172], the Full Court contrasted indefinite (or "permanent") employment with casual employment:
171 …[Permanent employment] is characterised by a commitment by the employer, subject to rights of termination, to provide the employee with continuous and indefinite employment according to an agreed pattern of ordinary time (as distinct from overtime) work. A corresponding commitment to provide service is given by the employee…
172 In contrast, a casual employee has no firm advance commitment from the employer to continuing and indefinite work according to an agreed pattern of work. Nor does a casual employee provide a reciprocal commitment to the employer. That characteristic, drawn from Hamzy, is what White J referred to in more general terms in South Jin at [71] as "any commitment by the employer or the worker to ongoing employment". In our view, what is referred to in Hamzy as the "essence of casualness", captures well what typifies casual employment and distinguishes it from either full-time or part-time employment.
(Citations removed.)
71 Similarly, in Shop, Distributive & Allied Employees' Association v Harris Scarfe Australia Pty Ltd [2014] FCA 283, Buchanan J observed at [26]:
There is a significant difference between a roster for full-time or part-time employees, which involves an allocation of work which they have agreed to undertake, and an offer of casual engagements, which a casual employee is usually free to accept or decline. The consequence for a casual employee of declining a "rostered" shift may be that no more are offered but the consequence for a full-time or part-time employee is that they have refused to work and have breached their contract of employment.
72 Further, in Reed v Blue Line Cruises Limited (1996) 73 IR 420 at 425, Moore J observed:
A characteristic of engagement on a casual basis is, in my opinion, that the employer can elect to offer employment on a particular day or days and when offered, the employee can elect to work.
73 Accordingly, indefinite or permanent employment is ordinarily characterised by an obligation on an employer to offer work and a corresponding obligation on the employee to accept work offered. In contrast, casual employment is ordinarily characterised by the absence of any obligation by an employer to offer work and any reciprocal obligation by an employee to accept work. Nevertheless, it seems possible that particular employment falling outside this ordinary characterisation might be regarded as "casual employment" when consideration is given to the whole of the circumstances. While the identification of employees as "casual" in cl 6.1.1 suggests that they are not obliged to accept offers of employment, it is necessary to examine the Enterprise Agreement as a whole to determine the issue.
74 The respondents rely on the first sentence of cl 6.2.1 which states, "Casual employment shall mean an employee engaged by the hour and who may terminate employment or be discharged with one hour notice". However, the Commissioner submits that if a casual employee is entitled to simply refuse any further work after an hour, the notice part of the provision would have no purpose and that, read as a whole, cl 6.2.1 is merely a notice provision.
75 In WorkPac Pty Ltd v Rossato [2020] FCAFC 84, White J considered the concept of daily or hourly hire:
[410] In former times, it was thought that, unlike permanent employees, the predecessors of the employees now described as casual entered into a new contract of employment with each new engagement and that the contract concluded on the cessation of the engagement: Thompson v Big Bert Pty Ltd t/as Charles Hotel [2007] FCA 1978; (2007) 168 IR 309 at [58].
[411] Provision was made in industrial awards for work of this kind by the recognition of daily or hourly hire: Re Metal at 253-4. With respect to this type of employment, the Full Bench said:
[54] In relation to "employed by the hour", it seems generally to have been accepted, although the reasons for doing so may now be obsolete, that the essence of weekly hire, daily hire, and hourly hire engagements was that each be terminable by the corresponding period of notice on either side. In some earlier awards that condition was explicit. In practice, that construction of an hourly hire employment resulted in the employment being considered to expire on the end of a shift unless renewed, or being terminated on either an hour's notice prior to completion of shift, or effectively by the employer not offering further work at the conclusion of a shift.
(Citation omitted)
[412] Employment of this kind was the predecessor of casual employment. However, it is now recognised that a person may be engaged as a casual employee under a single continuing contract: Ryde-Eastwood Leagues Club Limited v Taylor (1994) 56 IR 385 at 399, Melrose Farm Pty Ltd t/as Milesaway Tours v Milward [2008] WASCA 175; (2008) 175 IR 455 at [110]. The actual performance of work under that contract may be intermittent or irregular…
76 Viewed in this context, the first sentence of cl 6.2.1 indicates that each engagement is for one hour at a time, but that the engagement may be terminated by the employer or employee with an hour's notice. The sentence operates such that, for example, if an employee commences work at 6 am and gives notice at 6.15 am, the employee is entitled to cease work after an hour at 7.15 am. The effect of the sentence is that the employee, having provided an hour's notice, is under no obligation to accept any further work. The absence of any obligation to accept further work suggests the absence of any obligation to have accepted any work that was offered in the first place. That is consistent with the description of the employment as "casual employment".
77 The respondents also rely upon cl 6.2.3, which provides that, "A casual employee shall be provided with a minimum of 4 hours' work or pay per engagement", and, "An employee may choose not to remain at work for the minimum engagement period by signing off early and will only be paid for the time worked". However, the Commissioner submits that the clause indicates that the employer is obliged to offer work, suggesting a corresponding obligation in the employee to accept work.
78 In my opinion, cl 6.2.3 does not create any obligation in the employer to offer work. The words "per engagement" confirm that casual employees may be engaged to work from time to time. The clause means that if and when the employer offers an engagement of work, it must be for a minimum of four hours. If the employee accepts the offer, he or she is not required to remain at work for the full hours offered and is only paid for the time worked. If an employee, having accepted an offer of work, is not obliged to remain at work for the full hours offered, it is difficult to see how there could have been any obligation to accept any of the hours offered in the first place.
79 Nothing in the Enterprise Agreement obliges PJ Walsh Constructions to offer its employees work. The absence of any obligation in the employer to offer work is consistent with the absence of any obligation in employees to accept work.
80 In addition, under cl 6.2.2, casual employees are paid an hourly rate, "to compensate for…annual leave, paid sick leave, paid personal leave…paid public holidays, redundancy…". The rate compensates for the absence or exclusion of entitlement to such benefits. Under the FW Act, full-time and part-time employees are entitled to, and casual employees are excluded from, annual leave (s 86), personal/carer's leave (s 95) and redundancy pay (s 123). These entitlements can only be excluded from the Enterprise Agreement (see s 61(1)) if the employees are "casual employees", within the meaning of the FW Act. Further, the hourly rate includes a "casual loading" to compensate for the absence of such leave and other entitlements: cf Skene at [182]. In these respects, cl 6.2.2 is consistent with the employees being casual employees in the ordinary sense; and, as has been discussed, one of the ordinary characteristics of casual employment is the absence of any obligation on employees to accept work.
81 However, the Commissioner submits that a number of clauses in the Enterprise Agreement are inconsistent with the propositions that employees are not obliged to accept work and are only engaged for one hour at a time.
82 The Commissioner relies on the second sentence, "A casual employee may be engaged indefinitely", of cl 6.2.1. The Commissioner submits that this provision envisages the employment relationship as being one of indefinite duration, rather than the hour-by-hour relationship contended for by the respondents. However, as White J observed in Rossato at [412], a person may be engaged as a casual employee under a single continuing contract where engagements to perform work are intermittent or irregular. Further, the Commissioner's submission proceeds on the basis that cl 6.2.1 indicates that the employees are engaged indefinitely, when, in fact, the words used are, "may be engaged indefinitely". The clause recognises that the engagements of an employee may continue over an indefinite period, but indicates that such an employee is still a casual. Its purpose may be to attempt to avoid the transformation of casual employment into permanent employment when the employment relationship continues over a lengthy time, a process described in Skene at [178] as follows:
What is agreed to at the commencement of an employment is relevant to the characterisation process, but an employment which commences as casual employment may become full-time or part-time because its characteristics have come to reflect those of an ongoing part-time or full-time employment.
83 I do not accept the Commissioner' submission that cl 6.2.1 indicates that the employment is permanent employment involving corresponding obligations to provide and accept work.
84 The Commissioner relies upon the second sentence of cl 6.1.1 which states that, "An employee absent without contacting the company office for 3 successive working days is deemed to have abandoned their employment". The Commissioner submits that the phrase "working days" is inconsistent with the argument that employees are only engaged by the hour. The Commissioner also submits that the requirement for employees to "contact the company office" is inconsistent with an argument attributed to the respondents that there is no obligation on employees to notify PJ Walsh Constructions if they are not going to attend a shift. The Commissioner may also be arguing that the purpose of the clause is to facilitate termination of the contract of employment, whereas that would be unnecessary if the employer is entitled to decline to offer work.
85 It may be observed that the second sentence of cl 6.1.1 applies only where the employee is absent without contacting the PJ Walsh Constructions office, not where the employee is absent after contacting the office. I accept that the clause reflects an expectation that if an employee does not intend to take up an offer of employment for a particular day, the employee will contact the office to let the employer know. Seen in that light, "a working day" is a simply a day for which the employee is offered employment, rather than providing any indication that employees are engaged by the day. The Enterprise Agreement contemplates an ongoing relationship between engagements involving some obligations and rights between the employer and employees. That is consistent with the definition of "employee" in ss 13 and 133 of the FW Act as including employees who are "usually employed". So for example, under cl 19 of the Enterprise Agreement, the employer commits to providing employees with structured training and skill development, including through appropriate structured training based on nationally accredited competencies and curriculum. When the employee is deemed to abandon his or her employment, the employer is entitled to terminate the employment relationship for renunciation, and otherwise ongoing obligations like providing training courses come to an end. I do not accept that the clause is inconsistent with the right of casual employees to refuse employment.
86 Clause 14 provides:
14 HOURS OF WORK
14.1 Ordinary Hours
The normal working hours for a casual employee shall be up to 38 hours per week Monday to Saturday.
14.2 The parties agree, that normal working hours will be 5.30 am to 5.30 pm however, that having Regard for the nature of construction works, starting and finishing times may be set by the employer on a day to day basis. Early starts are common in the Industry and employees may be Asked to start early due to the particular project requirements and associated travelling time.
…
14.4 Rostered days offs are not applicable to Casual Employees.
87 The Commissioner submits that the reference in cl 14.1 to "normal working hours" is to a normal pattern of hours, and that is inconsistent with the concept of casual employment, let alone an hour-by-hour engagement. However, the clause states only that the normal working hours shall be, "up to 38 hours per week". It indicates that normally there will be no more than 38 hours of work per week. It does not, contrary to the Commissioner's submission, indicate that any particular number or pattern of hours within that maximum number is normal. It does not oblige the employer to offer any number of hours, nor oblige employees to work any number of hours.
88 The Commissioner submits that cl 14.2 is consistent with employees being rostered and required to work for the hours for which they are rostered. The clause is concerned with the times of the day within which work is carried out. It indicates that work will usually be carried out between 5.30 am and 5.30 pm, but that employees may be asked to start early. The language does not suggest any obligation on the employees to accept work.
89 There is greater merit in the Commissioner's submissions concerning a number of later clauses. Before considering those clauses, it should be foreshadowed that they fall to be considered in the context that the Enterprise Agreement covers both casual and indefinite or permanent employees. While the evidence indicates that there was no ongoing employment envisaged for the PJ Walsh Constructions' employees working on the NQS project, the Enterprise Agreement also covered PJ Walsh Constructions' employees at other construction sites in Townsville and surrounding areas. That leaves it open to conclude that the Enterprise Agreement contemplates permanent employment for some employees of PJ Walsh Constructions. Clause 6.1.1 states that, "At the commencement of employment, all employees will be employed as a casual employee". That clause contemplates that while all employees will be causal employees at the commencement of their employment, they may not necessarily remain so. It contemplates that casual employment may become permanent employment, whether because of a deliberate decision by the employer and an employee, or because the characteristics of the employment have changed over time: cf Skene at [178]. One possible construction of several clauses to be discussed is that they apply only to permanent employees, and not to casual employees. That said, it must be recognised that the clauses are expressed to apply to "an employee", and are not specifically limited to permanent employees. I will return to these issues after discussing the remainder of the Commissioner's submissions.
90 The Commissioner relies upon cl 14.4. That clause may suggest that in its absence, employees could be entitled to rostered days off under the Building and Construction General On-Site Award 2010. The inclusion of an entitlement to a rostered day off seems inconsistent with the existence of a general entitlement to refuse to accept work, since a rostered day off would be unnecessary.
91 The Commissioner relies upon cl 15, which provides:
15.1 The employer may require an employee…to work in Excess of 8 hours in any day Monday to Friday paid as per Appendix A. Provided that no employee will be required to work in excess of 58 hours in any one week except where the Employer and employee agree, for example, but not limited to, where employees are living away from home.
15.2 An employee may refuse to work additional hours if they are unreasonable.
92 The words "require" and "required" in cl 15.1 appear inconsistent with employees being entitled to refuse to accept work. Further, cl 15.2 is inconsistent with the idea that employees may generally refuse any work offered to them.
93 Clause 17.1.2 provides that:
The employee may request unpaid leave with the consideration to the flow of general works. Approval of the request is at the discretion of the Employer.
94 This clause may indicate that unpaid leave cannot be taken without making a request to the employer and the employer approving such leave. The clause appears inconsistent with casual employees being entitled to refuse work offered to them.
95 Clause 17.3 provides:
17.3 Personal/Carers/Sick Leave
17.3.1 All leave shall be taken in accordance with the provisions outlined below.
17.3.2 the leave will be granted subject to the following:
(i) You must notify the Employer of the reason and likely duration of the absence before 6.00am on the first day of the absence.
(ii) Where circumstances permit, you must endeavour to arrange your leave to minimise the impact on operational needs.
If the Employer requires, the provision of appropriate documentary evidence must be supplied as follows:
• For sick leave, a medical certificate or if not reasonably practicable to provide a medical certificate - a statutory declaration made by the employee is agreed to be reasonable evidence.
• For carers leave, a medical certificate in respect to the family or household member or a statutory declaration by the employee is agreed to be reasonable evidence. ·
• For compassionate leave, any evidence that the employer reasonably requires.
17.3.3 All Casual employees are entitled to a period of up to 2 days unpaid carer's leave for each occasion when a member of the employee's immediate family or a member of the employee's household requires care or support because of illness, injury, or unexpected emergency affecting the member. The leave will be granted subject to the provision of reasonable evidence as illustrated above.
96 The Commissioner submits that the provisions for personal/carers/sick leave are inconsistent with the employees in fact being casual employees. However, cll 17.3.1 and 17.3.2 are not expressed to apply to casual employees. That the clause does not apply to casual employees is consistent with cl 6.2.2, which states that casual employees shall be paid an hourly rate to compensate for, amongst other things, the absence of paid sick or personal leave. It appears that cll 17.3.1 and 17.3.2 are intended to apply only to permanent employees.
97 Clause 17.3.3 applies expressly to casual employees. Section 102 of the FW Act, which is part of the National Employment Standards, allows employees, including casual employees, to take unpaid carer's leave. The purpose of the cl 17.3.3 provision seems to be to reflect, reiterate or highlight the effect of s 102, consistently with s 55(5) of the FW Act which allows an enterprise agreement to include terms that have substantially the same effect as the National Employment Standards. Seen in that context, I do not accept that the clause is inconsistent with casual employees being entitled to refuse work.
98 Clause 17.4.2 provides, "All employees are entitled to a day off on a public holiday". The clause seems to reflect s 114(1) of the FW Act, also part of the National Employment Standards, which indicates that employees, including casual employees, are entitled to be absent from their employment on public holidays. Clause 17.4.3 provides, "If the employer requests an employee to work on a public holiday and they choose to do so…then the agreed fixed rate as per Appendix A applies". This clause indicates that if employees choose to work on public holidays, they will be paid their usual fixed rate, rather than any penalty rates. I do not accept that these clauses are inconsistent with casual employees having an entitlement to refuse work.
99 Clause 19 provides:
19 TRAINING AND RELATED MATTER
The parties recognise that in order to increase the efficiency and productivity of the employer a significant commitment to structured training and skill development is required. Accordingly, the employer commits itself to:
- Developing a more highly skilled and flexible workforce; and
- Providing employees with career opportunities through appropriate structured training based on nationally accredited competencies and curriculum.
100 The Commissioner submits that the development and training of the workforce is inconsistent with the notion of casual employment and an hour-by-hour engagement. However, cl 6.2.1 recognises that casual employment may continue indefinitely. It contemplates that some employees may become long-term casuals. In addition, the clause applies to the workforce as a whole and cannot be understood to require the employer to provide every employee, no matter how itinerant, with structured training and skill development. In my view, this clause is not inconsistent with the entitlement of casual employees to refuse to accept work.
101 Clause 20 provides:
20 QUALIFICATIONS, TICKETS, INDUCTIONS & RESTRAINT GUARANTEE
The parties recognise that the employer invests substantial time and money in training employees. Employees attend detailed training including but not limited to mine induction courses, site/project specific induction courses and medical reports at high cost to the employer in time, fees and lost opportunity. The parties agree that employees will warrant and guarantee these qualifications, tickets, inductions, results and access authorities for the exclusive benefit of the employer for a period of nine weeks from the date of obtainment. Excluding the General Safety Induction course being the 'Work Safely in the Construction Industry' CPCCOHS1001A.
…
102 The Commissioner submits that the requirement for employees to warrant and guarantee qualifications, etc, "for the exclusive benefit of the employer for a period of nine weeks", is inconsistent with employees being entitled to refuse to accept work. That may be inconsistent with the ordinary characteristic of casual employment that an employee is free to accept work with other employers, but I cannot see any inconsistency with the notion that the employee is free to refuse to accept work offered by PJ Walsh Constructions.
103 Finally, the Commissioner points out that in Appendix A, every position from "junior admin" to "supervisor" is listed as "casual". The submission seems to be that it could not be intended that all such employees could be entitled to refuse to accept work. I cannot see why this must be so. The business model used by the employer is to engage every employee as a casual at the start of their employment. If the employees refuse offers of work, they take the risk that they will not be offered further work. That is likely to result in work generally being accepted. Further, the Enterprise Agreement does not prevent the employer and employee from converting the casual employment to permanent employment (noting that the inclusive, flat rate could not overcome any inconsistent provisions of the National Employment Standards).
104 If cll 14.4, 15.1, 15.2 and 17.1.2 apply to casual employees, I would accept that they are consistent with the existence of an obligation on casual employees to accept the work they are offered. These clauses, on their face, appear to apply to casual, as well as permanent, employees. However, an alternative, and, in my opinion, preferable, construction is that they apply only to permanent employees.
105 There are clear and compelling indications in the Enterprise Agreement that the employees described as "casual employees" are casual employees in the ordinary sense, such that they are entitled to refuse offers of work. These indications include cl 6.2.1 (which states, "Casual employment shall mean an employee engaged by the hour"), cl 6.2.3 (which provides that, "An employee may choose not to remain at work for the minimum engagement period") and a flat rate of pay (which includes a casual loading and compensates for the absence of annual leave, sick leave and redundancy pay). Further, the Enterprise Agreement does not impose any obligation on the employer to provide work, and that is inconsistent with any obligation on casual employees to accept such work as is offered. The passages from Skene at [172]-[173] emphasise that ordinarily there is no obligation on employers to provide work to casual employees, and no corresponding obligation on casual employees to accept work.
106 Clauses 15.1 and 15.2 are perhaps the high point of the Commissioner's argument, since they may suggest that the employer can require casual employees to work. If those clauses apply to casual employees, they do so without the Enterprise Agreement imposing any corresponding obligation on the employer to offer work. Such an imbalance seems unlikely to have been intended, for reasons including that if such casual employees took up employment with another employer and refused a subsequent offer of work from PJ Walsh Constructions for the same day, they may be in contravention of the Enterprise Agreement and s 50 of FW Act.
107 The Enterprise Agreement may aptly be described as, "couched in terms intelligible to the parties but without the careful attention to form and draftsmanship that one expects to find in an Act of Parliament": Skene at [197]. The apparently conflicting clauses must be reconciled if possible, so that the Enterprise Agreement can be understood as a coherent whole. That can be done by taking into account that the Enterprise Agreement covers both casual and permanent employees. In my opinion, cll 15.1 and 15.2 should be construed as applying only to permanent employees, and not casuals. While these clauses are not expressed to be limited to permanent employees, that construction fits best with the overall scheme of the Enterprise Agreement. Clauses 14.4 and 17.1.2 should be construed in the same way.
108 In my opinion, under the Enterprise Agreement, casual employees are not obliged to accept work offered to them by the employer. Further, even if they accept an offer of employment, they are not obliged to remain at work for the minimum four hours that must be offered.