Events after draw down
137Almost immediately after the draw down, the AUD weakened substantially against the HKD.
138On 12 September 2008, and again on 19 September 2008, Mr Craig Burgess, "Head of Private Bank", North Asia for ANZ, wrote to Mr and Mrs Donnelly:
"We would like to draw your attention to the recent deterioration of your security value as a result of a weakening AUD against the currency of your loan outstanding i.e. HKD4,105,056.00. Conversely the strengthening of your loan currency, currently denominated in HKD, also aggravated the situation...
You may select one of the following options: -
(1) provide additional security in the form of pledged cash deposit of an amount not less than AUD82,000.00 or its equivalent in HKD...
(2) reduce your loan outstanding by an additional amount of AUD61,000 or its equivalent in HKD...
(3) immediately provide other security acceptable to us for this purpose".
139On 26 September 2008 Mrs Donnelly wrote to Mr Stuart:
"Jason is currently in Sydney and not contactable this afternoon, and as this is a large amount, I would need to discuss this with him so that we carefully choose one of the three options that ANZ has offered.
Would you please clarify option 3 and let us know what types of security are acceptable."
140Despite the dramatic turn of events represented by the sudden weakening of the AUD, Mrs Donnelly did not, in this email, make any complaint of the kind now made in these proceedings.
141On 13 October 2008 Mr Burgess sent Mr and Mrs Donnelly a similar letter to those of 12 and 19 September 2008.
142On 20 October 2008 Mr Stuart sent an email to Mr and Mrs Donnelly:
"I have tried to call your mobile but cannot seem to get through.
Below is a snapshot of your loan that includes your current LVR and the amount required to reduce the loan back to the approved limit of 75%. These figures are based on the current AUD/HKD exchange rate of 5.4.
As the loan is well above the closeout level the bank can at its discretion close out the loan (i.e. convert back to AUD).
In order to avoid this from happening we will require urgent top up to the loan, either cash or another form of security (property)." (emphasis added)
143The "snapshot of your loan" to which Mr Stuart referred showed that, because of the deterioration in the value of the AUD against the HKD, the LVR of the loan was 95.02 per cent (compared to the approved LVR of 75 per cent).
144By now the sale of the company title unit at Potts Point to Mr and Mrs Donnelly and Mr Ryan had completed. Evidently, between 20 and 22 October 2008 Mrs Donnelly suggested to Mr Stuart that the Bank accept the company title unit as further security.
145Thus, on 22 October 2008 Mr Stuart wrote to Mrs Donnelly:
"Our credit team has confirmed that they will make a special acceptation [sic] in this case and will be able to proceed with taking the company title property as security.
Your father [that is Mr Ryan] would need to guarantee the loan as he has shares in the company.
We can take a 65% LVR against the property, the resulting effect on the LVR would be 68%, well under the 75% approval limit as per below...
Please advise if you are happy to proceed with us taking security over this property."
146On 23 October 2008 Mrs Donnelly replied:
"Unfortunately, my father is unable to act as guarantor so this will not be an option for us.
As we discussed in our phone conversation on Tuesday [21 October 2008], we will deposit cash to bring the loan back to 85% as soon as Jason gets out of hospital and back to Macau, ie in the week beginning 3rd November."
147Mr Donnelly had been involved in a motorcycle accident and was in hospital.
148In her email of 23 October 2008, Mrs Donnelly explained why she and Mr Donnelly proposed to "deposit cash" to bring the loan back under the under 85 per cent LVR (rather than provide additional security over the Potts Point unit).
149Although Mr Stuart stated in his 20 October 2008 email that, because of the LVR, "the bank can at its discretion close out the loan (i.e. convert back to AUD)", Mrs Donnelly did not protest that Mr Stuart had not warned her of this possibility. Rather, Mrs Donnelly negotiated with Mr Stuart about the provision of further security (first, the Potts Point unit, and then a cash deposit) to solve the problem. I find that conduct to be inconsistent with the contention Mrs Donnelly now makes that she was not warned by Mr Stuart of the Bank's entitlement to close out the loan once the LVR exceeded 85 per cent.
150The next day, 24 October 2008, Mr Stuart wrote to Mrs Donnelly:
"I understand that Jason needs to forward the request to transfer funds from the Macau bank and that he is currently in hospital in Australia and won't be back in Macau until Nov 3.
This information along with the request not to close out the loan will be forwarded to our credit team.
Due to the AUD volatility and the current LVR they may not approve the request and automatically convert the loan back to AUD to prevent a [sic] further downside. I may not be able to prevent this from happening.
I will contact you later this afternoon to advise of credits [sic] decision." (emphasis added)
151By this email, Mr Stuart made clear to Mrs Donnelly that he was not the person within the Bank who would make a decision as to whether or not to "close out the loan" and that that decision would be made by the Bank's "credit team", notwithstanding such recommendation as Mr Stuart might make.
152Mr Ryan submitted that, because the Bank had permitted Mr Stuart to be its only point of contact with Mr and Mrs Donnelly, it was not entitled to assert that Mr Stuart lacked authority to finally determine whether the Facility should be converted to AUD. The basis for that submission was not developed and I do not accept it. At all relevant times, Mr Stuart made very clear to Mrs Donnelly that he was not the final decision maker on this issue, and I see no reason to doubt the truth of what he told Mrs Donnelly in this regard.
153Mrs Donnelly replied to Mr Stuart's email of 24 October 2008 the same day:
"I am hoping that Jason will be back in Macau earlier than November 3 and he would therefore be able to transfer the funds sooner. Could you please let me know what else I need to do to prevent the loan being converted to AUD before we are able to transfer those funds. Would a hospital letter assist?"
154Again, although confronted with Mr Stuart's clear warning that the Bank's "credit team" might "close out the loan" and convert it to AUD, Mrs Donnelly made no complaint to Mr Stuart about events earlier in the year. In particular, she did not complain that Mr Stuart had not warned her and Mr Donnelly that the Bank had this power in the event of adverse developments concerning the LVR.
155Mr Stuart replied, later in the day:
"I understand this is a difficult situation for you, I will convey this to our credit team and hope they can give you another week.
I will let you know later this afternoon."
156On 10 November 2008 Mr Stuart wrote to Mr Donnelly:
"Details below include a snapshot of your loan [which showed that the LVR was 96.64 per cent] based on the current exchange rate of 5.31.
The amount required to 'top up' the loan in order to get the LVR back to the approved limit of 75 per cent is AUD$163,080.23.
We understand that it may not be possible to make this payment in one lump sum so we are willing to work with you to create a plan over then next 12 months.
We will require an initial payment first before working with you to create a plan. It is important to get the LVR back to 85% which is the 'closeout' level (will require a payment of AUD$93k) or least back under 90% (will require a payment of AUD$54k) so I can then approach our credit team will a payment plan based on either of the 2 scenarios listed below.
1 - Convert the loan back to AUD.
As the AUD is still very volatile you may want to consider a conversion back to AUD to prevent any further downside. We can then discuss a payment plan over 12 months to reduce to LVR back to, or close to, 75%.
2 - Leave HKD
HKD interest rates have reduced back to normal levels which helps with loan servicing but also means you are still exposed to any AUD falls. If you choose to stay in HKD we will still need to discuss a payment plan over 12 months to reduce the LVR back to, or close to, 75%."
157Mrs Donnelly said, in her first affidavit that:
"We went to Hong Kong on the same day and met Mr Stuart at his office at about 5.30pm and immediately I said to him 'we definitely want to leave the loan in Hong Kong dollars. We'll be destroyed if we move it to Australian dollars because we have four kids' and Jason said 'I can pay you USD$20,000 immediately and the rest over 12 months'. Mr Stuart agreed to this and within a few days, Jason deposited USD$20,000". (emphasis added)
158Mrs Donnelly relied on this evidence as establishing the "agreement" for which she contended in her pleadings (see [26] above).
159As I will discuss, the objective circumstances show that no such agreement was reached between Mr and Mrs Donnelly and the Bank.
160In cross-examination, Mrs Donnelly agreed that the discussion at [157] did not take place at a meeting at Mr Stuart's Hong Kong office but was, rather, in a telephone call. Mrs Donnelly said that the telephone call was between Mr Donnelly and Mr Stuart, on a hand held phone. She agreed she did not hear Mr Stuart's voice but said that it was "obvious" that he had "agreed". I do not accept that Mrs Donnelly said to Mr Stuart the words set out at [157]. It is clear from her evidence that the telephone conversation took place between Mr Donnelly and Mr Stuart and that Mrs Donnelly heard only one side of the conversation. It is, in any event, clear that no agreement of the kind she alleges was reached.
161Around this time, there was a discussion about Mr and Mrs Donnelly depositing USD20,000 to their account as, on 11 November 2008, Mr Stuart sent the following email to Mr and Mrs Donnelly:
"Please see attached USD remittance details for payment of the USD$20k.
Also attached is a statement of financial position, please complete pages 4 - 9. Please scan/email or fax this form back to me when completed.
HKD 4,105,056.00 @ 2.5% = approx HKD$8,500 a [month].
Using the above HKD interest payment, can you also advise how much you are able to commit to paying as an extra principal repayment every month until the LVR is back to the approved limit of 75%?
Fiona mentioned that you have funds of AUD$80k in a Macau bank? We are able to hold funds on deposit that can be pledged as security instead of a principal reduction, so these funds can be held by ANZ in any currency, still earn some interest and help reduce your LVR.
Please contact me if you have questions or would like to discuss your options in more detail."
162On 11 November 2008 Mr Stuart created a diary note:
"Call from Jason. Jason has responded to my email. He has returned to Macau after the motorbike accident that saw him hospitalised for 5 weeks in Macau, HK and Aus... Jason wants to stay in HKD and we discuss [sic] a payment plan option over 12 months. He will transfer USD$20k today provide updated A&L and also commit to an amount to pay every month - this will be forwarded to credit when received".
163On 14 November 2008 Mr Stuart made the following further diary note:
"Update. LVR. Borrower will complete a financial needs analysis form over the weekend and will return that on Monday [17 November 2008] along with a set amount of how much extra they can pay every month to reduce the LVR. There are a number of issues with this one and I need more time to collate info from the borrowers before submitting a new [proposal]. He has spent the last 4 mths in hospital and is trying to get back on his feet and sort out his finances".
164Mr and Mrs Donnelly sent the Bank USD20,000 on 18 November 2008.
165The Bank accepted that sum without reservation or comment. However, that fact must be considered in the context to which I have referred.
166On 21 November 2008 Mr Stuart made a further diary note:
"Update. Jason is still gathering information together to make a submission to credit. USD$20k was applied to the acct today as a principal reduction. Jason is happy to go to P&I from next month to help reduce the principal further but does not have any further lump sums available right now as these have covered his medical bills".
167This note suggests that Mr Donnelly was still "gathering information" in order to complete the "statement of financial position" that Mr Stuart requested from Mr and Mrs Donnelly under cover of his email of 11 November 2008. It is common ground that that document was never returned to the Bank.
168On 2 December 2008 Mr Burgess from the Bank sent Mr and Mrs Donnelly a letter to a similar effect to those of 12 and 19 September 2008 and 13 October 2008.
169The letter was headed "Loan to Security Ratio Maintenance - Clawback" and stated that Mr and Mrs Donnelly could select one of the following options:
(a)provide additional security not less than AUD245,020.99 or its HKD equivalent by 9 December 2008
(b)reduce the loan by AUD220,518.89 or its equivalent in HKD by 9 December 2008;
(c)provide other forms of security "acceptable to us for this purpose"; or
(d)"voluntarily convert your loan to AUD at the current prevailing market rates".
170The letter concluded:
"Should you not complete the abovementioned action by 9 December 2008, as there is a breach in the loan to security of 85%, the Bank may exercise its rights and remedies against you, including but not limited to, converting the loan into the currency in which the asset is held, pursuant to our agreed terms and conditions".
171In her first affidavit, Mrs Donnelly claimed that, after receipt of that letter she had a telephone call with Mr Stuart. She said:
"On 4/12/08 I phoned Mr Stuart and I said to him words to the effect 'I will not agree to converting the loan to AUD because I chose HKD on your advice that I could choose the loan currency at all times and I am not agreeing to a conversion now.' I also said to him words to the effect 'You agreed with us on 10/11/08 when we spoke to you in Hong Kong that if we paid you USD$20,000 you would agree to a plan over the next 12 months to pay the rest of the money and we have paid that money to you so why are you still talking conversion to AUD?' He replied with words to the effect 'your payment of USD$20,000 has been received and that looks good. I don't know what has happened to the payment plan but I'll find out and let you know'." (emphasis added)
172I am not able to accept Mrs Donnelly's evidence about this conversation. It is clear from the documentary record that Mr Stuart did not, on 10 November 2008, "agree to a plan over the next 12 months to pay the rest of the money".
173Mr Stuart made clear in his email to Mrs Donnelly of 24 October 2008 (see [150] above) that such a decision was not his to make.
174Further, his diary note of 8 December 2008, the accuracy of which was not challenged (and in any event I have no reason to doubt), recorded:
"Spoke with Jason. He cannot meet the funds required on the LVR letter and is aware that the acct will be closed out - told him AUD has gone back up to around 5.1.
It may be best to convert now rather than wed morning [10 December 2008] - he will discuss with Fiona and call back for a conversion." (emphasis added)
175That note makes clear that Mr Donnelly did not consider any agreement existed with the Bank of the kind now alleged by Mrs Donnelly.
176On 9 December 2008 Mr Stuart recorded in his diary:
"Jason & Fiona will come into our office 17.30 today 09/12 - told them I cannot stop the conversion back to AUD - will discuss payment options going forward - Jason is still on sick leave and not back at work after motorbike accident which nearly claimed his life."
177Mrs Donnelly's account, in her third affidavit, of that meeting was as follows:
"I refer to... our meeting with Nicholas Stuart on 9/12/08 and say that when Mr Stuart raised the issue of an 'updated statement of financial position' at that meeting [Mr Donnelly] said words to the effect 'I've just come out of hospital and I can't get my records together and my scanner isn't working and I can't get that statement together yet' and Mr Stuart said words to the effect 'you can go ahead and put in your proposal and we'll deal with that as we go along'." (emphasis added)
178Mrs Donnelly's recollection of the meeting makes clear that, contrary to her earlier evidence, there was no "agreement" in place between Mr and Mrs Donnelly and the Bank.
179Mr Stuart's diary note of 9 December 2008 satisfies me that, at the meeting, he told Mr and Mrs Donnelly that he could not "stop the conversion back to AUD".
180In the early hours of 10 December 2008 (3.29am) Mrs Donnelly sent an email to Mr Stuart in the following terms:
"Thanks for meeting with us earlier this evening to discuss a plan to get the LVR on our loan back to an acceptable level. Obviously the LVR is way beyond the level that was agreed to in our loan contract and we hope that we can work together to bring it back into line.
As the LVR has become so high, I think it is in the best interest of both parties for the loan to remain in HKD at least for the short term (next 3 months) in the hope that the AUD returns to a reasonable level and also so that we can make some regular, as well as lump sum, payments so as to bring the LVR down.
On our current income/expenditure (as per our ANZ loan application) we would be unable to service the loan if it were to be converted to AUD at this time, and certainly we would be unable to reduce the LVR.
Our plan to reduce the LVR on HKD loan is as follows:
1. an initial lump sum payment of $20,000 USD (already paid on 18th November 2008).
2. monthly payments of $500 AUD which we would pay each time we make our monthly interest repayment.
3. further lump sum payments. We are currently awaiting reimbursement for medical expenses incurred while Jason was in hospital in Hong Kong which is approx. $100,000AUD. In addition, Jason is awaiting a commission payment.
4. We gave a current civil action legal case running in Macau and our lawyers, ARB Lawyers, are confident that a substantial compensation settlement will be reached. We anticipate that this may be within the next 12 months. When we receive this payment, we undertake to make a further lump sum payment to reduce the LVR to 75% or less.
As discussed, would you keep us up to date with our loan, especially LVR and currency values so that we can monitor the situation. Email is best. This information will enable us to act quickly to convert, should the loan reach a reasonable LVR.
As you are aware, Jason has been in and out of hospitals in Macau, Hong Kong and Sydney over the last few months and it has been a terrible time for us. The problems with our ANZ loan could not have come at a worse time for us. Fortunately though, Jason has now made a full recovery and therefore we are now in a position to follow our suggested payment plan and get our loan back on track.
I will forward a copy of Dr Fung's letter in a separate email, for your records."
181Once again, Mrs Donnelly made no complaint to Mr Stuart about his conduct earlier in the year.
182In one of her later affidavits Mrs Donnelly said:
"I did not make a complaint because I believed that my proposal to reduce the LVR over a 12 month plan made on 10/12/08 was still being considered...".
183I am satisfied that, by the time Mrs Donnelly sent her early morning email on 10 December 2008, Mr Stuart had told her (and Mr Donnelly) that he could not "stop the conversion back to AUD".
184Nonetheless, on 10 December 2008, after he received Mrs Donnelly's email, Mr Stuart sent a submission to the Bank's Credit Assessment Team attaching Mrs Donnelly's email and concluding:
"Due to the unusual scenario around this case and the borrowers [sic] commitment to work with the bank to resolve the LVR issue I recommend that we allow 3 months to work with them to try and resolve the issue. They are very aware that any further depreciation in the AUD will make the situation worse."
185Despite Mr Stuart's recommendation, on 16 December 2008 Mr Kiew from the Credit Assessment Team informed him that the "[r]equest has been declined".
186Accordingly, on 18 December 2008 Mr Stuart sent Mrs Donnelly an email saying:
"As discussed with Jason, I have exhausted all options and our credit team will close the loan out back to AUD today".