29. It is necessary to note that as at 16 October 2003 the Minister had invited the appellant to submit further information in support of its claim for waiver.
30. In these circumstances, where the respondent has failed to make good its representation that it would withdraw the statutory demand, it is appropriate that we exercise our discretion in favour of the appellant. In so doing, we acknowledge that a substantial injustice would otherwise arise as a result of the respondent being able to renege on its agreement with the appellant to withdraw the statutory demand. This is especially so given that the appellant was entitled to expect that the respondent, as a manifestation of the Crown, would observe the highest standards in its dealings with the appellant: Hughes Aircraft Systems International v Airservices Australia [1997] FCA 558; (1997) 76 FCR 151 at 196 to 197. Additionally the Taxpayer's Charter produced by the respondent specifically states that subjects can expect to be treated fairly and reasonably and to receive reliable advice and information.
31. We note that in written submissions, the respondent challenged the finding of the Master that there was an agreement between Mr Powrie and a representative of the respondent, that the statutory demand would be withdrawn. These submissions were repeated orally this morning. However, it is our view that this conclusion of fact was open to the Master and should not be disturbed on the appeal, especially in circumstances where the affidavit evidence on which it was based was not challenged by cross-examination.
32. We note that the statutory scheme established by Pt 5.4 of the Act does not prevent the respondent from issuing a fresh statutory demand to the appellant in the future.
33. It matters little that the appellant did not challenge the amount of the debt or the fact that it would be due, if not waived. There were strong and powerful reasons for the Court to make an order under s 459J(1)(b) in the interests of justice but it did not do so.
34. For those reasons we consider that the Master erred in holding that there was no adequate reason to set aside the statutory demand under s 459J(1)(b). In our view the application should have been allowed.
35. We leave for another day issues relating to the nature and extent of the Court's powers to prevent injustice in circumstances where a representation by a creditor has induced a company not to apply at all to set aside the statutory demand within the 21 day time limit.
36. We will order that the appeal be allowed, the order of the Master set aside, the statutory demand be set aside pursuant to s 459J(1)(b) and that the respondent pay the appellant's costs of the appeal and costs before the Master.