(i) at all material times Council had a policy of causing neighbours adjoining a proposed development site to be notified of a development application, invited to make submissions, and kept informed.
(ii) the Works Committee of Council decided major applications, and, if a written submission were made about any application, it would be considered when the decision was being made.
(iii) notice was given of meetings of the Works Committee, and potentially affected persons were advised of the procedures to be followed at such meetings. The authors of written submissions would be given the opportunity to address the Works Committee.
(iv) Council undertook to notify in writing persons who had made a written submission of the outcome of Works Committee meetings within a few days.
(v) the conduct of the Council gave rise to an enforceable expectation that, before any determination of the development application, Thomson:
(a) would be notified in writing of the outcome of the 5 May 1998 meeting;
(b) would be notified in writing of the outcome of the 2 June 1998 meeting;
(c) would be given an opportunity to be heard at the Works Committee meeting; and
(d) would have his objection to the development application taken into account in its determination.
(vi) in the circumstances that Thomson was not so notified, he was denied procedural fairness and natural justice, and, thereby, his objection was not taken into account.