[13] A legal issue which arises is whether section 120 is available in the context of the order made by Member Cimino. This is because section 120 is available when a person does not appear at "the hearing at which the order was made". The word "hearing" is not defined in the VCAT Act, although there is a Division of the Act (Division 7 of Part 4) which is devoted to "Hearings". By contrast there is another Division (Division 5 of Part 4) which is devoted to "Compulsory conferences, mediation and settlement". In Al-Hakim v Monash University (Mackenzie DP, 30 July 1999) the tribunal found that the word "hearing", in the context of a provision in the Equal Opportunity Act the equivalent of section 92 of the Act, should be read broadly to include any hearing before the tribunal in relation to a matter. Notwithstanding that the expression "a hearing" is a broad one, I am not satisfied that it extends to an order made by the tribunal under section 78(1)(g) (in relation to a mediation) or under section 93 where settlement is achieved through mediation. Whatever the scope of the word "hearing", it does not extend to the use of these powers in relation to a mediation.