Applicable principles
21 Mr Andelman was not represented before the Tribunal. Accordingly, the observations in Minogue v Human Rights and Equal Opportunity Commission (1999) 84 FCR 438; [1999] FCA 85 (Minogue) are relevant, namely:
[26] Unrepresented litigants present difficult issues for courts and for individual Judges. As the majority observed in Cachia v Hanes (1994) 179 CLR 403 at 415:
Whilst the right of a litigant to appear in person is fundamental, it would be disregarding the obvious to fail to recognise that the presence of litigants in person in increasing numbers is creating a problem for the courts.
Increasing attention is being devoted to the policy issues created by the increasing numbers of litigants in person. See, for example, Australian Law Reform Commission, The Unrepresented Party (Background Paper 4, December 1996).
[27] In Neil v Nott (1994) 121 ALR 148, the High Court considered whether [sic] the trial judge's exercise of discretion to refuse an extension of time for lodging an application for maintenance and support under the Administration and Probate Act 1958 (Vic). The Court observed (at 150) that a
frequent consequence of self-representation is that the court must assume the burden of endeavouring to ascertain the rights of parties which are obfuscated by their own advocacy.
In Abram v Bank of New Zealand [1996] ATPR 41-507, at 42-347, a Full Federal Court, faced with an unrepresented litigant's claim that the trial judge had not given him appropriate assistance to present his case, made this comment:
What a judge must do to assist a litigant in person depends on the litigant, the nature of the case, and the litigant's intelligence and understanding of the case.
We respectfully agree with this observation. Because the duty of the judge varies according to the factors identified by the Full Court in Abram, the duty to assist an unrepresented accused in criminal proceedings is likely to be more extensive than that imposed on a judge hearing civil proceedings in which one or more of the parties are not legally represented: cf MacPherson v The Queen (1981) 147 CLR 512; DA Ipp, Judicial Intervention in the Trial Process (1995) 69 ALJ 365 at 369-370.
[28] The general principles governing the role of the judge in civil proceedings involving an unrepresented litigant have been stated in Rajski v Scitec Corporation Pty Ltd [(unreported, NSWCA, Kirby, Samuels and Mahoney JJ, 16 June 1986)]. Samuels JA said this (at 14):
In my view, the advice and assistance which a litigant in person ought to receive from the court should be limited to that which is necessary to diminish, so far as this is possible, the disadvantage which he or she will ordinarily suffer when faced by a lawyer, and to prevent destruction from the traps which our adversary procedure offers to the unwary and untutored. But the court should be astute to see that it does not extend its auxiliary role so as to confer upon a litigant in person a positive advantage over the represented opponent... At all events, the absence of legal representation on one side ought not to induce a court to deprive the other side of one jot of its lawful entitlement... An unrepresented party is as much subject to the rules as any other litigant. The court must be patient in explaining them and may be lenient in the standard of compliance which it exacts. But it must see that the rules are obeyed, subject to any proper exceptions. To do otherwise, or to regard a litigant in person as enjoying a privileged status, would be quite unfair to the represented opponent.
Mahoney JA made the following observation (at 27):
Where a party appears in person, he will ordinarily be at a disadvantage. That does not mean that the court will give to the other party less than he is entitled to. Nor will it confer upon the party in person advantages which, if he were represented, he would not have. But the court will, I think, be careful to examine what is put to it by a party in person to ensure that he has not, because of the lack of legal skill, failed to claim rights or to put forward arguments which otherwise he might have done.
These comments have been referred to with approval in subsequent cases: see In the Marriage of Johnson (1997) 139 FLR 384 (Fam Ct/FC) at 406 (and cases cited there); Morton v Vouris (1996) 21 ACSR 497 at 513-514 per Sackville J. There is nothing in Neil v Nott inconsistent with what was said in Rajski v Scitec Corporation.
[29] A trial Judge often faces something of a dilemma. While he or she may be bound to provide some advice and assistance to an unrepresented litigant, the authorities make it clear that the Judge should not intervene to such an extent that he or she cannot maintain a position of neutrality in the litigation: Burwood Municipal Council v Harvey (1995) 86 LGERA 389 (NSW CA) at 397 per Kirby P. However, the boundaries of legitimate intervention are flexible and will be influenced by the need for intervention to ensure a fair and just trial: Panagopoulos v Southern Healthcare Network [(unreported, VSC, Smith J, 15 September 1997)] at 6.
22 In Jeray v Blue Mountains City Council (No 2) [2010] NSWCA 367 (Jeray) the New South Wales Court of Appeal, dealing with a trial judge's alleged denial of procedural fairness to an unrepresented litigant, also made observations relevant to the present case. At [6]-[12] Allsop P said:
[6] At the root of procedural fairness is the provision of a fair hearing to a litigant and the basal notion that the litigant has understood the proceedings before him or her and has had an adequate opportunity given to him or her, considering his or her attributes, qualities and deficiencies which render the litigant more or less able to vindicate his or her rights in court. A sharp line between rules and consequences cannot be drawn in this respect. Analogies of the rules of the game and how the game is played may be helpful at one level, but ultimately each circumstance has to be analysed and evaluated to see whether, in a human context, a fair hearing has been provided.
[7] More than a few litigants appear for themselves. Subject to any lawful procedure of a court, that is their right. Their right is to approach the judicial branch of government for the vindication of rights, private and public. This is an essential Constitutional aspect of our society. It is necessary to recognise that however easier [sic] it may make it to have the assistance of skilled professional lawyers assisting the court (and if I may respectfully say so, of the character we have had provided to us today) it is the litigant and his or her rights that are the subject of vindication.
[8] Litigants reflect the community in general. They come in a variety of forms. Those who seek to represent themselves are one of those types of litigants. Litigants who represent themselves may do so for many reasons: lack of funds, inability to obtain assistance, for whatever reason, a personal desire to participate. The reason does not matter. One consequence of people appearing for themselves is that they suffer the dual strain of being both litigant and advocate. All who have undertaken the strain of advocacy understand the strains involved in one task. The combined role must be doubly stressful.
[9] None of the above is to underestimate the ability of some litigants in person and, I emphasise at this point that I am not referring to Mr Jeray, to manipulate the legal system for ulterior motives, often to the great cost and strain of their opponent parties and to the system of justice itself. Litigation almost always has at least two sides and to indulge any whim of a litigant in person in an expensive, stressful and complex undertaking that is litigation is a step that is unwise. To indulge unthinkingly any whim of a litigant in person can cause great hardship to parties who oppose to them.
[10] The balance of fairness, procedural rigour and wise and practical indulgence in managing litigation by a judge is no simple task. Too indulgent an attitude to a litigant in person will unfairly burden the other side. An absence of proper regard for the needs of the litigant in person may cause injustice.
[11] The balance can be a fine one. Sometimes the difference is one of evaluative assessment about which minds can differ. Though the ultimate question of whether a tribunal has afforded procedural fairness is a judgment of the satisfaction of an essential legal and Constitutional standard, it is decided principally by reference to a factual evaluation of a normative consideration of fairness in the judicial process. It is unnecessary to consider further any philosophical or legal consideration as to the character of the judgment or evaluation involved.
[12] It is of course necessary to have regard not to what a judge might advisedly do best to exemplify judicial practice, but rather the question is what a judge must do to provide a fair hearing and equal justice.
23 Allsop P (with whom MacFarlan JA agreed) found that, in all of the circumstances of that case, the trial judge did not afford Mr Jeray procedural fairness. At [30]-[31] Allsop P concluded:
[30] However difficult and obstinate Mr Jeray may have appeared to the learned primary judge, I am of the view that he did not have sufficient [sic] explained to him for it to be concluded legitimately that he had a fair hearing on the fourth day.
[31] This is not to require perfection; it is not a call to pander to every whim of a litigant in person. Rather in my view it is an assessment of the evaluative conception of fairness in the circumstances of this case.
24 According to Macfarlan JA at [37]:
Fairness to the appellant required that he be told what the judge considered to be the effect of his conduct and of the consequences to the appellant of him discontinuing the proceedings.
25 In his dissenting judgment Young JA referred to another decision of the New South Wales Court of Appeal at [54] as follows:
[54] As to this, the respondents accept that in fulfilling the basic obligation to ensure a fair trial, additional obligations may fall upon a judge where there is a litigant in person. Indeed, the respondent's counsel accepted that the law in this respect was appropriately stated by Justice Basten with whom Justices Hodgson and Bell agreed, in Jae Kyung Lee v Bob Chae-Sang Cha [2008] NSWCA 13 [48]. Justice Basten said:
The relevant principles, if they can be so described, derive from the obligation of a trial judge to take appropriate steps to ensure that a party appearing unrepresented has sufficient information about the practice and procedure of the Court as is reasonably practicable for the purpose of ensuring a fair trial.
26 Although Minogue and Jeray concerned the obligations of judges, the Tribunal is equally bound to afford those appearing before it procedural fairness. Accordingly, the observations in each case relating to unrepresented litigants are apt to apply to the Tribunal in the exercise of its review functions.