Alleged breaches of the applicable enterprise agreement
40 It is accepted at this interlocutory stage that there was limited time available for the applicant to make his submissions and that the Court, of course, does not have the benefit of all the evidence and full argument as yet in this matter. The applicant's counsel was succinct in his submissions and took care to argue the claim as best he could. Whilst difficult to summarise, given the lengthy, repetitive nature of the numerous pleaded claims, the applicant's counsel, appropriately, at hearing refined the focus to the following elements (not comprising the totality) of the applicant's claim in support of this application. The alleged breaches of the applicable enterprise agreement are claimed to have arisen both because of and in the wake of both the Johns Review and the Deegan Assessment.
41 First, the applicant contends that by operation of the applicable enterprise agreements:
(a) the conducting of a "preliminary assessment" is an essential precursor to an investigation and no investigation can be undertaken without a "preliminary assessment". As a consequence, the applicant contends that if the Court finds that no or a defective preliminary assessment was undertaken, the respondents are not able to conduct the current investigation;
(b) when a "potential disciplinary matter arises, whether reported to a supervisor or from a supervisor's own observation, the relevant supervisor has a duty to conduct a preliminary assessment with expedition to see if the matter warrants further investigation" (emphasis added) and if such an assessment is not conducted proximate to the time that the manager observed or became aware of the behaviour then the applicant is immune from being the subject of any later investigation by reason of their purported failure to act with expedition. The applicant variously claims that various managers did not investigate the current allegations at the relevant time and therefore he is now immune from being the subject of an investigation;
(c) the "preliminary assessment" defines the parameters of any "investigation" and given here that the Deegan Report did not include certain allegations that have now been raised by Ms Carton as investigator, Ms Carton is precluded from investigating those matters;
(d) if there have been previous preliminary assessments and/or they had determined no further investigation was needed, then the respondents are precluded from any further preliminary assessment be made in relation to the same allegations against the applicant. The applicant claims that either there have been previous preliminary assessments and/or they had determined no further investigation was needed, thus by reason of the purported operation of the agreement, the current investigation cannot proceed; and
(e) a person who is the subject of a preliminary assessment is entitled to procedural fairness which includes being informed of the commencement of the preliminary assessment, entitled to respond to the allegations and be informed of its outcome.
42 The applicant contends alternatively that to the extent that the Deegan Assessment constituted a preliminary assessment, this assessment was purportedly "fundamentally flawed" in two respects, the details of which are detailed further below.
43 The applicant submitted that if the allegations have been dealt with "with expedition", the applicant "would have had the opportunity to consider his conduct and take steps to avoid repetition" and "instead, years after the events, he is now the subject of a disciplinary investigation that trawls through allegations that should have been considered at the time the allegations were made."
44 Secondly, the applicant then claims that a significant number of the allegations lack particulars, such that they are "so vague and imprecise" that it is not possible to respond fairly.
45 Thirdly, the applicant further claims that there is a "clear case of apprehension of bias", given the second respondent, the CEO of CHS, has made several public statements about the disciplinary investigations, which "indicate that if any practitioner is found guilty of any disciplinary offence under investigation, they will be sacked", from which the consequence of any disciplinary finding has "therefore been predetermined" in the applicant's case.
46 For the following reasons, I accept that there is a prima facie case, albeit a weak one.
47 Dealing firstly with the alleged breaches of the applicable enterprise agreement. The interpretation of enterprise agreements involves a process of construing the language of the particular agreement understood in the light of its industrial context and purpose: Amcor Limited v Construction, Forestry, Mining and Energy Union [2002] HCA 10; 222 CLR 242 at 246 (per Gleeson CJ and McHugh J; Kucks v CSR Limited (1996) 66 IR 182 at 184.
48 The applicant's arguments rest largely on a reading of clause 117 (which deals with preliminary assessments) without apparent proper consideration of its context. The applicant's submissions were based solely on consideration of the 2021 Agreement. Care needs to be taken not to read this clause in isolation from the rest of the enterprise agreement and particularly those provisions that relate to disciplinary procedures as otherwise contained within Section N of the 2021 Agreement (which includes clause 117).
49 Section N - "Workplace Values and Behaviours" provides for the procedures in which workplace values and behaviours are dealt with. They include procedures relating to conducting preliminary assessments (clause 117), counselling (clause 118), underperformance (clause 119), misconduct and discipline (clause 120), dealing with allegations of misconduct (clause 121), suspension, reassignment or transfer (clause 122), investigations (clause 123), findings with respect to misconduct (clause 124), disciplinary action and sanctions (clause 125), criminal charges (clause 126), rights of appeal (clause 127), competency review procedures (clause 128) and clinical practice processes (clause 129).
50 Clause 117 provides:
117.1. In cases where an allegation of inappropriate behaviour or alleged misconduct is made, or an incident occurs which may be deemed to be inappropriate behaviour or alleged misconduct, the appropriate manager or supervisor must undertake an assessment to determine whether the matter can be resolved or whether further action is required.
117.2. The manager or supervisor may seek advice from an appropriate Human Resources adviser, however the manager or supervisor is responsible for undertaking the assessment unless an actual or perceived conflict of interest exists.
117.3. The assessment must be done in an expedient manner and generally be limited to having discussions (either verbal or written) about the allegation or incident, with relevant employees, and, if requested, their representatives.
117.4. Although the principles of procedural fairness apply, this assessment is not a formal investigation (as this may occur after the assessment is undertaken) and is designed to enable a manager or supervisor to quickly determine whether formal investigation or other action is needed or not to resolve the issues. The manager or supervisor must communicate the outcomes to relevant employees and their representatives if any.
117.5. If the manager or supervisor determines that the allegations require investigation the manager or supervisor must recommend to the head of service that the matter be investigated.
117.6. The head of service may determine that no investigation is necessary where the employee admits to the alleged misconduct and the employee agrees that there is no need for an investigation. The employee must fully understand the misconduct they are admitting to and make an admission statement.
117.7. Where an employee makes an admission in accordance with subclause 117.6 the head of service may determine the appropriate disciplinary action or sanction in accordance with clause 125. The head of service must ensure that they have sufficient information concerning the nature and full circumstances of the misconduct, any mitigating factors, and details of the employee's prior service record and performance to enable a fair and reasonable determination under clause 125to be made.
51 The applicant claims that a preliminary assessment is a precondition for any subsequent investigation by reason of the terms of the clause and where it is the manager/supervisor "who is in the loop" in contrast to the ultimate investigator under clause 121 who will be either a "head of service" or the "Public Sector Standards Commissioner" who are "out of the loop". Further the applicant relied, in his oral submissions, on the contents of the ACT Public Sector Standards Commissioner's Guidelines to the Misconduct Process dated October 2019.
52 Section 121 concerns how one deals with allegations of misconduct, and is extracted as follows:
121.1. Upon becoming aware of a matter of alleged misconduct the head of service must determine whether or not the matter needs to be investigated. Where the head of service determines that investigation is required the head of service must refer the matter to the Public Sector Standards Commissioner for investigation.
121.2. At any stage of dealing with alleged misconduct the head of service may, in accordance with clause 122, do any of the following:
121.2.1. transfer the employee to other duties,
121.2.2.re-allocate duties away from the employee;
121.2.3. suspend the employee with pay;
121.2.4. suspend the employee without pay where serious misconduct is alleged.
121.3. Upon receiving a referral in accordance with subclause 121.1the Public Sector Standards Commissioner must either make arrangements for an appropriately trained or experienced person (the investigating officer) to investigate the alleged misconduct in accordance with clause 123 or may decide that an investigation will not resolve the matter and refer it back to the head of service for resolution or further consideration.
121.4. The head of service may determine that no investigation is necessary where the employee admits to the alleged misconduct and the employee agrees that there is no need for an investigation. The employee must fully understand the misconduct they are admitting to and make an admission statement.
121.5. Where an employee makes an admission in accordance with subclause 121.4 the head of service may determine the appropriate disciplinary action or sanction in accordance with clause 125. The head of service must ensure that they have sufficient information concerning the nature and full circumstances of the misconduct, any mitigating factors, and details of the employee's prior service record and performance to enable a fair and reasonable determination under clause 125 to be made.
121.6. The Public Sector Standards Commissioner may at any time decide to instigate an investigation of alleged misconduct, in the absence of a referral under subclause 121.1, if satisfied that the matter warrants investigation.
121.7. Notwithstanding the provisions of this section, the head of service may summarily terminate the employment of an employee without notice for serious misconduct as defined within the Fair Work Regulations
53 I am of the view that there are a number of difficulties with the applicant's contention that by operation of clause 117 a preliminary assessment is a precondition for any investigation. There is nothing in the words of clause 117 nor those clauses that deal with investigations (clauses 121 and 123) which suggest the same. It may ultimately be more persuasive that Section N contains a number of ways in which employee performance and misconduct may be dealt with. The content of the Section wards against this interpretation. It identifies the roles various actors may play in the management of these issues. There is overlap - a manager/supervisor under clause 117 may determine whether a matter requires investigation (clause 117.5) - under clause 121.1 a head of service "upon becoming aware of a matter of alleged misconduct" must determine whether or not the matter needs to be investigated. If it were the case that it was only through a "preliminary assessment" that an investigation could be undertaken, why does the "head of service" have a power to make that decision and referral? Similarly, clause 121.6 states that the Public Standards Commissioner may at any time decide to instigate an investigation of alleged misconduct, in the absence of a referral under subclause 121.1. This suggests that a preliminary assessment is not the only gateway by which a matter may be the subject of investigation under clause 121. Both subclauses 121.1 and 121.6 appear to provide no fetter to the powers of either to decide whether to investigate at all or as to the content of any purported investigation.
54 The manner in which allegations may come to light in any organisation can be multifarious. The various pathways for dealing with those allegations identified in the enterprise agreement appear consistent with industrial reality. An organisation or governmental agency will need to be flexible in the way they respond to performance and misconduct allegations. It may be that it would be entirely inappropriate that a manager or supervisor conduct a "preliminary assessment" (as the Guidelines acknowledge). This could be for many reasons including by reason of the seriousness and the sensitivity of the allegations, where those allegations involve multiple employees across an organisation or where the manager or supervisor may themselves be the subject of the allegations.
55 Care needs to be taken when using the Guidelines as an aid to the construction of the applicable enterprise agreements. They are a "guide". They say nothing about how they interact with any obligations under the enterprise agreements. Whilst I accept it may be, where the argument might be more fulsomely explored at trial, that the Guidelines provide some assistance to the applicant's claims, it appears that it will be difficult for them to aid a construction which appears to be at odds with the purpose and terms of the enterprise agreement.
56 The forgoing also exposes the weakness of the applicant's argument that a preliminary assessment may only be undertaken with "expedition" and if such an assessment is not conducted proximate to the time that the manager observed or became aware of the behaviour then the applicant is immune from being the subject of a later preliminary assessment and/or investigation.
57 There does not appear to be anything within the words of clause 117 that creates any time bar in which an assessment may be made proximate to when the incident occurred. This is unsurprising given that an employer does not (and cannot) control when an employee will raise any allegation of misconduct (which may be some time after an incident has occurred). Furthermore, employers have a myriad of statutory obligations to ensure employee health and wellbeing, ensure employees are not the subject of bullying and are not harassed or discriminated against. Further, an employer may have express and implied contractual obligations or statutory obligations to deal with the complaint regardless of whether it is made promptly after the alleged conduct or how it may or may not have been handled in the past. Accordingly, it appears difficult to argue that the parties to the enterprise agreement intended that there could be such a cloak of immunity placed on the applicant (as contended by the applicant) in the face of the first respondent's concurrent statutory and contractual obligations which may require otherwise.
58 For the same reasons, I am of the view that the applicant's argument that if there have been previous preliminary assessments and/or they had determined no further investigation was needed, the respondents are precluded from any further preliminary assessment being made in relation to the same allegations is a difficult one and therefore weak.
59 Similarly, I am of the view that the applicant's argument that the preliminary assessment defines the parameters of any investigation will be difficult to argue. The terms of clause 117 state that the "assessment" does not constitute an "investigation" (subclause 117.4). The assessment is confined to determining whether a formal investigation or other act is needed or not (subclause 117.4). There does not appear to be anything within the terms of clause 117 nor clause 121 which suggests that it is for the "manager/supervisor" to set the parameters of the investigation.
60 In any event, even if one accepts the applicant's argument that a preliminary assessment constitutes a precondition for an investigation, it does appear arguable that the Deegan assessment falls within that description. In this respect I accept that the applicant contends, in the alternative, that Deegan assessment was purportedly "fundamentally flawed" in two respects.
61 First, it is claimed that Ms Deegan's assessment cannot be relied upon because it did not cover the majority of the allegations that have since been made against the applicant in the Griffin investigation, such that the applicant submits that those matters "have not been properly assessed to determine that a formal disciplinary investigation can go ahead". In this respect, I repeat my reasons above - the applicant's argument that a "preliminary assessment" is a precondition for an investigation is not strong. Further, it is not readily apparent how the applicant alleges that clause 117 (and its content) define the parameters of the investigation going forward.
62 Secondly, the applicant claims that he has been denied procedural fairness as required by the applicable enterprise agreement by reason of the alleged failure to give him an opportunity to respond to any proposed recommendation by Ms Deegan for the matter to be investigated and by not being given an opportunity to respond the matters that had been "brought up about [him]". There appears to be nothing in the terms of clause 117 to give rise to such obligations. The reference to "principles of procedural fairness" in subclause 117.4 appear to refer to the obligation on the part of the manager or supervisor to communicate the outcomes to the relevant employee and their representative as identified in the last sentence of the subclause. The clause states that a "preliminary assessment" does not comprise a "formal investigation" and its purpose is to consider the referral of the matter for investigation or a number of other outcomes.