Background to the application
4 The applicant is Sri Lankan by birth. He arrived in this country on a student visa in 1996. That visa was valid until August 1998. However, in the early part of 1997, he determined that he would seek refugee status and apply for the grant of a protection visa. Provision is made for such visas in s 36(1) of the Migration Act 1958 (Cth) ("the Act") and also in cl 866.1 of Sch 2 to the Migration Regulations ("the Regulations").
5 A criterion for a protection visa under s 36(2) of the Act is that the applicant for the visa be a non-citizen in Australia to whom Australia has protection obligations under the Refugees Convention (the Convention relating to the status of refugees done at Geneva on 28 July 1951) as amended by the Refugees Protocol (the Protocol relating to the status of refugees done at New York on 31 January 1967). The definition of a refugee requires that the applicant for refugee status have a genuine fear of being persecuted for a Convention reason if returned to his country of nationality, and that his fear be "well-founded". In Chan Yee Kin v Minister for Immigration and Ethnic Affairs (1989) 169 CLR 379 it was held that an applicant for refugee status would satisfy that definition if he showed a genuine fear founded on a real chance that he would be persecuted for a Convention reason if returned to the country of his nationality. In Minister for Immigration and Ethnic Affairs v Guo (1997) 191 CLR 559 the "real chance" test was further explained as being helpful in understanding the statutory requirement that the fear be "well-founded" but not as a substitute for the Convention term. See generally Paramananthan v Minister for Immigration and Multicultural Affairs (1998) 160 ALR 24 at 51 per Merkel J.
6 The applicant approached Victoria Legal Aid to assist him in his application for a protection visa. He first spoke with a solicitor employed by that office, Ms Kim Christine Boyd, on 15 March 1997. He was not, however, granted legal aid until 16 May 1997, and thereafter instructed Ms Boyd to act on his behalf.
7 Ms Boyd was aware from the time that the applicant first spoke to her regarding his situation that he held a student visa. She understood that the Government proposed to amend the Regulations with effect from 1 July 1997 to provide that a person who applied thereafter for a protection visa more than forty-five days after having first arrived in Australia would not be granted a bridging visa. Such visas are available pursuant to s 37 of the Act. It is a condition of being able to undertake employment in this country that a non-citizen who is seeking refugee status have such a visa. In order to forestall the effect of the proposed amendments, she advised the applicant that he should lodge his application for a protection visa before 1 July 1997.
8 The applicant subsequently provided Ms Boyd with a lengthy statement in support of his claim to be a refugee. He prepared this statement himself. It was poorly written, difficult to comprehend, and did not focus upon any of the relevant issues. Ms Boyd was faced with an unhappy dilemma. She had no proper instructions from the applicant to support his claim. At the same time, she felt constrained to lodge his application immediately in order to enable him to continue in employment while that application was considered.
9 Ms Boyd decided to have the applicant complete the formal parts of the relevant forms in support of his claim to refugee status. She made a conscious decision, however, not to include in these forms any of the salient facts concerning his background in Sri Lanka as set out in his prepared statement. She considered that this material was so poorly expressed, and so obviously inadequate, as to make it inappropriate to attempt to make any use of it in support of his claims.
10 The forms which were provided by the Department of Immigration and Multicultural Affairs ("the Department") included:
· Application for a Protection Visa - Form B
· Application for a Protection Visa - Form C
· Migration Agent's Declaration Form 932.
11 Form C contained a large number of questions which the applicant was required to answer as part of his application for a protection visa. The preface to that form instructed, inter alia:
"You must answer ALL questions. If any question is not applicable, write 'N/A'."
12 The critical part of Form C contained a series of five questions numbered 36 to 40 inclusive. These questions were preceded by a requirement that the applicant indicate the country or countries to which he did not wish to return. The applicant identified Sri Lanka as the country in question. The five questions which followed were:
"36. Why did you leave that country?
37. Who do you think may harm/mistreat you if you go back?
38. Why do you think they will harm/mistreat you if you go back?
39. What do you fear may happen to you if you go back to that country?
40. Do you think the authorities of that country can and will protect you if you go back? If not, why not?"
13 Beneath each of these questions a substantial space was provided to enable the answer to be included on the form. The applicant was told that if he required more space he could attach extra pages, as required.
14 Instead of having the applicant attempt to answer these questions, Ms Boyd arranged for question 36 to be answered as follows:
"I will be forwarding a Statutory Declaration detailing my claims to refugee status soon in response to questions 36-40."
15 Questions 37 to 40 inclusive were simply left blank. However, the remainder of the application form, which contained questions seeking particulars of a purely formal nature, was fully completed.
16 It is important to note that the applicant was required to, and did, declare at the end of the form that:
"The information I have supplied on or with this form is complete, correct and up-to-date in every detail."
17 That declaration was made on 30 June 1997. On the same date, Ms Boyd addressed a letter to the manager of the Onshore Refugee Program at the Department of Immigration and Multicultural Affairs. Her letter was in the following terms:
"Dear Sir,
Protection visa application
[re "A"]
This office acts on behalf of Mr ["A"].
I enclose the following:
1. Application for protection visa (Forms B and C).
2. Copy of passport.
3. Form 932.
4. Sum of $30.00 by way of application fee.
Would you please advise me of the name and telephone number of the officer who will be dealing with this matter so that I can discuss the provision of further material in support of Mr [A's] application and arrangements for his student visa to be cancelled."
18 In an affidavit sworn in these proceedings, Ms Boyd deposed that she attached Forms B and C, and the Migration Agent's Declaration Form 932, by paperclip to her letter of 30 June 1997. She instructed her secretary to deliver that letter, together with the attachments and the requisite application fee, to the Department on that same day. There is no dispute that her secretary did deliver the letter and the attached forms in accordance with Ms Boyd's instructions. The Department subsequently acknowledged that it had received the application fee on 30 June 1997.
19 It seems that Ms Boyd had been involved in previous dealings with the immigration authorities. She deposed that, in her experience, the Department usually sent a formal letter acknowledging having received an application for a visa before it embarked upon any consideration of any such application. Her letter of 30 June 1997 was written in the belief that the same procedure would be followed in the applicant's case. She had expected to be advised by the Department of the name and telephone number of the officer who would be dealing with the applicant's claim so that she could provide the material required to support his case and, as she stated in her letter, also make arrangements for his student visa to be cancelled.
20 To Ms Boyd's evident consternation, the first response which she received to her letter, and the applicant's visa application, was a copy of pages 2 to 5 of the first respondent's reasons for decision dated 24 July 1997 rejecting that application. The reasons for decision were accompanied by a letter of the same date.
21 In his reasons for decision, the first respondent found that the applicant satisfied the basic formal criteria for the grant of a protection visa. He also found that the applicant was not excluded from coverage of the Refugees Convention under Arts 1D, 1E or 1F.
22 When he came to deal with the question whether the applicant had demonstrated that there was a real chance of persecution for a Convention based reason if returned to Sri Lanka, the first respondent concluded:
"As the applicant has not presented any claims in his application, I am unable to conclude that any harm he may fear is of sufficient gravity as to amount to persecution within the terms of the UN Convention on Refugees."
23 Immediately below that statement, the first respondent set out, under the heading "Findings of fact", the following:
"Based on the available evidence, I find that the applicant does not have a real chance of persecution for a Convention reason if returned to Sri Lanka."
24 These conclusions reflected the undeniable fact that there had been no material provided to the first respondent to support the applicant's claims for a protection visa. The critical information, which normally would be included in answer to questions 36 to 40 of Form C, had simply been omitted.
25 In the ordinary course, the applicant would have had available a relatively straightforward remedy for what had occurred. He could simply have sought review of the first respondent's decision by the Refugee Review Tribunal ("the Tribunal"). The Tribunal conducts merits review. In effect, it stands in the shoes of the delegate when it considers whether or not a protection visa should be granted. The applicant had only to ensure that, on review, the critical material, which had not been provided to the first respondent, was in fact provided.
26 On 1 August 1997 Ms Boyd prepared an application for review by the Tribunal. Once again, regrettably, her knowledge of the workings of the Act and of the Regulations appear to have operated to the applicant's detriment. Ms Boyd believed that under the Regulations, an application for a protection visa negated the continuation of a student visa. She believed, therefore, that the applicant had to obtain a bridging visa A before he lodged his application for review with the Tribunal. Only in that way could he ensure that he held a bridging visa throughout the whole of the review process, and thereby continue in employment. Ms Boyd had earlier alluded to this issue in her letter of 30 June 1997 when she referred to making "arrangements for his student visa to be cancelled".
27 On 4 August 1997 Ms Boyd sent the applicant's passport to the Department in order to have it endorsed with a bridging visa A. This endorsement was summarily refused. Ms Boyd was due to go on medical leave on the evening of 6 August 1997. On that day she prepared two documents. The first was a letter for transmission to the Tribunal by facsimile which was to enclose the application for review. The second was a letter enclosing the applicant's passport with a further request that it be endorsed with a bridging visa A. She left written instructions for her secretary (who had gone home by the time these documents were prepared) to attend to these letters on 7 August 1997, in Ms Boyd's absence.
28 The letter enclosing the applicant's passport was received by the Department on 7 August 1997. A receipt was sent by the Department to Victoria Legal Aid for the passport. It would appear, however, that contrary to instructions, the letter enclosing the application for review had not been faxed. No explanation has been provided as to how this critical omission occurred.
29 Ms Boyd returned to duties towards the end of August 1997. She believed, at that stage, that the application for review had been lodged with the Tribunal. However, on 3 September 1997, after she contacted the Tribunal Registry, she was informed that the Tribunal had no record of having received the application. She wrote to the Registrar the next day, enclosing a copy. She was advised to make a submission to the Tribunal regarding the matter. This she did. She set out in an affidavit sworn on 26 September 1997 what had occurred. Then, on 29 September 1997, she forwarded to the Tribunal a statutory declaration sworn by the applicant on 26 September 1997. In that statutory declaration he set out in considerable detail, and effectively for the first time, the history of his activities in Sri Lanka, and the true basis for his claim to refugee status.
30 Ms Boyd anticipated, correctly as it turned out, that there would be difficulties in persuading the Tribunal that it had jurisdiction to consider the application for review. It had not been lodged as prescribed by s 412(1)(b) of the Act within the period of 28 days after the notification of the decision. Ms Boyd understood full well that the Tribunal might therefore have no power to extend the prescribed time for review.
31 For this reason, she wrote to the second respondent on 30 September 1997 requesting that he exercise the powers conferred upon him under s 48B of the Act. That section authorises the Minister to make a determination that an applicant who has been refused a protection visa may make another application for such a visa while still in the migration zone. Section 48A of the Act would otherwise prevent this from occurring. However, the Minister may only invoke s 48B if he thinks that it is in the public interest to do so. If he makes such a determination he is required to lay before each House of Parliament the determination and his reasons for having made it. The circumstances in which this power will be exercised are likely to be rare.
32 On 27 February 1998 Ms Boyd wrote again to the second respondent. On this occasion she requested him to direct the first respondent to vacate his decision of 24 July 1997. On 20 March 1998 she was informed that this request had been refused.
33 Subsequently, on 17 April 1998, the Minister advised Ms Boyd that, in response to her letter of 30 September 1997, he had decided not to exercise the powers conferred upon him by s 48B of the Act. In the meantime on 4 February 1998 the Tribunal, as expected, rejected the application for review, holding that it had not been lodged in time, and there was no jurisdiction therefore to entertain it.
34 Regrettably, the handling of the applicant's case by his legal representatives can fairly be described as something of a shambles. One can have some sympathy for Ms Boyd. She sought throughout to ensure that the applicant was not disadvantaged by the forthcoming amendments to the Regulations while, at the same time, having to confront the dilemma that, as at 30 June 1997, she had no sensible instructions upon which to base his application for a protection visa. However, her efforts to ensure that the applicant could continue in employment led her to adopt a course which was, with hindsight, dangerous. That course proved ultimately to be disastrous. All of her subsequent attempts to rectify the position failed.
35 The course of events set out above brings to mind certain remarks of Hill J made in a quite different context. In Puglisi v Australian Fisheries Management Authority (1997) 148 ALR 393 at 394 his Honour observed:
"Murphy's law is sometimes stated as requiring that everything which can go wrong will go wrong. It has a sub-law. That is that when something goes wrong everything else thereafter goes wrong too. The present case demonstrates this sub-rule."
36 The fact remains that the applicant has never, at any stage, had his case considered on its merits. The question before the Court is whether, in the circumstances set out above, he can make good a case for relief against one, or other, of the respondents. As with most matters involving the legislative regime governing migration to this country the answer to that question is neither obvious, nor as simple, as it at first might seem.
The applicant's contentions
37 Mr Hurley of counsel, who appeared on behalf of the applicant, submitted that the relief sought should be granted upon one or more of the following bases:
· Mandamus should lie against each respondent because the provisions of the Act impose a duty on the second respondent (and upon the first respondent, as his delegate) to "have regard to all of the information" in an application for a visa - s 54(1) of the Act. That duty had not been discharged by the first respondent when he delivered his reasons for decision on 24 July 1997. The information in the application had included both the request by Ms Boyd for the name and telephone number of the responsible officer in order that the relevant material in support of the application could be provided to him, and the statement in answer to question 36 of Form C that this information would be provided "soon". The first respondent manifestly had not had regard to that information at all, or in any real sense. He had therefore, constructively, refused to perform his statutory duty.
· Mandamus and certiorari should lie against each respondent because the applicant was denied procedural fairness. His application for refugee status was not considered properly, or at all. That application had been determined before he could provide the essential material in support of it.
· Mandamus and certiorari should lie against each respondent because the decision of the first respondent, pursuant to s 65 of the Act, to refuse the applicant a protection visa upon the basis that he had "not presented any claims in his application" was so unreasonable, in the circumstances of this particular case, that no reasonable decision-maker could have arrived at it - Associated Provincial Picture Houses Ltd v Wednesbury Corporation [1948] 1 KB 223 at 229-30 per Lord Greene MR. Alternatively, the decision by the first respondent to determine the application without delaying the matter to give the applicant an opportunity to provide the material which was essential to his case, was unreasonable in the Wednesbury sense.
38 Mr Hurley also argued that each respondent had failed to discharge an obligation to act fairly towards the applicant. The source of the obligation was said to be "implicit in the scheme of the Act", and to be quite separate from the requirements of procedural fairness alluded to above. He conceded, however, that whatever be the force of this submission, this limb of his argument could not succeed independently of the matters set out above. The point was not pressed, and I need not return to it.
The respondent's contentions
39 Mr Tracey QC, who appeared on behalf of the second respondent, submitted that the relief sought should be refused because:
· There was nothing to suggest that the first respondent had not had "regard to all of the information" in the visa application. It should not be inferred that the first respondent had not read, or had not read properly, Ms Boyd's letter of 30 June 1997, and the answer provided by the applicant to question 36, in Form C. The statutory duty imposed upon the first respondent had accordingly been discharged. Moreover, his decision to refuse the protection visa was plainly correct, having regard to the material placed before him.
· The general structure of the Act and the Regulations made it plain that there was no duty to delay making a decision in respect of the application for a protection visa until the applicant has provided all of the information which should have been provided in the first place. The applicant must be taken to have been aware that he was required to provide all relevant information, upon which he intended to rely, in his application form. The requirement that all relevant information be provided was spelt out in clear terms at the very beginning of Form C. Regulation 2.07(3) provides that an applicant must complete an approved form in accordance with any directions on it. This particular direction had been clear, and unequivocal. Applications for protection visas were intended to be dealt with promptly. An applicant was given one opportunity only to place before the Minister all of the material upon which he relied - and that was in the application for a visa itself. The only qualification to this general principle was to be found in s 55(1) of the Act. That subsection did not require the decision-maker to defer consideration of the matter while "further" information was provided - s 55(2). Any suggestion that the rules of natural justice required the first respondent to await the proper presentation of the applicant's case would thwart the legitimate objectives of the Act. These were to ensure that such applications were dealt with "fairly, efficiently and quickly" as stipulated in Subdivision AB - the heading to the code of procedure which followed. Moreover, ss 54(3) and 55(2) demonstrated a clear legislative intent to abrogate the rules of natural justice in relation to visa applications. They provided an all embracing set of procedures by which the treatment of such applications was to be governed.
· It could not be said that the first respondent's decision on 24 July 1997 to refuse the applicant a protection visa upon the basis that he had "not presented any claims in his application" was so unreasonable that no reasonable decision-maker could have taken that decision. He had deferred making a decision for over three weeks after receiving the application. That period was itself reasonable in all the circumstances. Findings of Wednesbury unreasonableness are rarely made. Moreover, the first respondent would have been entitled to conclude that, notwithstanding the applicant's failure to provide him with any supporting material to ground his claims to refugee status, he might seek to maintain his claims on review to the Tribunal. Thus the merits of his case could still be considered, at a later stage, upon proper material. The first respondent was not to know that the applicant's legal representatives would fail to lodge within time with the Tribunal an application for such review.
40 It is convenient to deal with each of the competing contentions in the order set out above.