94 Under the scheme of the 1996 Act, the powers of the Commission in conducting conciliation and arbitration are separately defined. It is incumbent upon the Commission, before dealing with a dispute, to ensure reasonable dispute resolution procedures as outlined in the relevant industrial agreement have, as far as is practicable, been followed (s131). The Commission may convene a compulsory conference (s132), by notification or on its own initiative (s130(1)&(2)). Conciliation must be held before arbitration (s133), the Commission is to assist the parties to agree or may give recommendations or directions to the parties (s134(2)). Arbitration is not to proceed until the Commission determines all reasonable attempts have been made to resolve the dispute (s135(2)). The Commission must then without delay, issue the Certificate of Attempted Conciliation in the circumstance of an industrial dispute when it determines that the industrial action necessitates the exercise of its arbitral powers (s135(7)). The President is to be provided with copies of the certificate (s135(3)) and so must the parties (s135(9)).
95 It is the 1996 legislation which relevantly guides this consideration. Under the 1996 Act, parties and the President have to be provided with "copies" of the Certificate of Attempted Conciliation after it has been issued. These provisions have the effect on ensuring parties are notified the Commission is moving from conciliation to arbitration. Such procedures ensure both parties' right to be heard in an arbitration. The rules of natural justice reflected in procedurally fair practices require that the parties to proceedings have a right to be heard.
96 The application at a hearing to the principle of nature justice through the conduct of fair proceedings was considered in Suzanne Frugtniet v Administrative Decisions Tribunal (Appeal Panel) & Anor; Brian Frugtniet v Administrative Decisions Tribunal (Appeal Panel) & Anor [2005] NSWCA 257. Handley JA summarised the law thus:
18 ... In Commissioner of Police v Tanos (1958) 98 CLR 383, 395 Dixon CJ and Webb J said:
"… it is a deep-rooted principle of the law that before any one can be punished or prejudiced in his person or property by any judicial or quasi-judicial proceeding he must be afforded an adequate opportunity of being heard. In Cooper v Wandsworth Board of Works (1863) 14 CBNS 180, 194 Byles J said that a long course of authority established 'that, although there are no positive words in a statute requiring that the party shall be heard, yet the justice of the common law will supply the omission of the legislature'."
19 In Kioa v West (1985) 159 CLR 550, 584 Mason J said:
"The law has now developed to a point where it may be accepted that there is a common law duty to act fairly, in the sense of according procedural fairness, in the making of administrative decisions which affect rights, interests and legitimate expectations, subject only to the clear manifestation of a contrary statutory intention."
20 In the same case at 613 Brennan J referred with approval to the judgment of Tucker LJ in Russell v Duke of Norfolk [1949] 1 All ER 109, 188 where the latter said:
"… whatever standard is adopted, one essential is that the person concerned should have a reasonable opportunity of presenting his case."
97 Harrison AJ in Persian Art Gallery Pty v Lorang & Anor [2005] NSWSC 913 stated under the heading of natural justice and procedural fairness:
11 In Kioa v West (1985) 159 CLR 550 the High Court held that the duty to accord natural justice is a duty to act fairly. In the normal course, a party to judicial proceedings (as are those in a tribunal) could expect to be apprised of the nature of the case sought to be made against it, and of the date and time fixed for hearing so as to give it a reasonable opportunity to meet that case and to advance its own.
12 In relation to procedural fairness, Mason J stated in Kioa at 584-585 that the law had now developed to a point where it may be accepted that there is a common law duty to act fairly, in the sense of according procedural fairness, in the making of administrative decisions which affect rights, interests and legitimate expectations, subject only to the clear manifestation of a contrary statutory intention. Procedural fairness is a notion of a flexible obligation to adopt fair procedures, which are appropriate and adapted to the circumstances of the particular case. Whether there is a denial of procedural fairness depends on the circumstances in each case.
13 In the CTTT the Tribunal Member must act in accordance with the provisions.
98 The effect of s163 of the 1996 Act was also relied upon which, addresses the application of the rules of evidence and legal formality. Both parties claimed the protection of this section:
163 Rules of evidence and legal formality
(1) The Commission:
(a) is not bound to act in a formal manner, and
(b) is not bound by the rules of evidence and may inform itself on any matter in any way that it considers to be just, and
(c) is to act according to equity, good conscience and the substantial merits of the case without regard to technicalities or legal forms.
(2) However, the rules of evidence and other formal procedures of a superior court of record apply to the Commission in Court Session.
99 A Full Bench of the Commission recently referred to the obligation to observe procedural fairness in relation to proceedings before the Commission and addressed also the effect of the above recital of s163 of the 1996 Act in CGEA Transport Ltd t/as Southtrans v Transport Workers' Union of Australia (2001) 110 IR 211, as follows:
33. The Commission, when not sitting in Court Session, is not bound to act in a formal manner, is not bound by the rules of evidence and may inform itself in any way that it considers to be just: s163(1)(a) and (b) of the Act. However, the Commission is required to act according to equity, good conscience and the substantial merits of the case: s163(1)(c) of the Act. This requirement clearly encompasses an obligation to observe procedural fairness in relation to proceedings before the Commission: see General Pants (Trading) Co Pty Ltd v Shonny (unreported, Fisher P, Schmidt J and Murphy CC, Matter No IRC 3123 of 1993, 8 September 1994, at p12).
34. Numerous decisions have affirmed the principle that arbitral tribunals, although not bound by the rules of evidence or obliged to adopt the strict procedures characteristic of the courtroom, are nonetheless required to adhere to the dictates of procedural fairness. In Re Australian Railways Union; Ex parte Public Transport Corporation (1993) 117 ALR 17, the High Court observed that broad powers were conferred on the Federal Commission to make an award and was not restricted to the specific relief claimed by the parties. However, the Court stated (at 23-24):
But the wide scope given to the Commission in determining the relief which it will give does not absolve it from an obligation to observe the rules of procedural fairness in exercising its arbitral function. In Re Australian Bank Employees Union; Ex p Citicorp Australia Ltd ((1989) 167 CLR 513 at p519 this Court pointed out that it was well settled that the Conciliation and Arbitration Commission was bound to act judicially and that the Commission, as its successor, is bound to do likewise. The Court went on to point out that one aspect of the duty to act judicially is the duty to hear a party and to allow him or her a reasonable opportunity to present his or her case and, coupled with that duty, is the duty to consider the case put. And in Re Media, Entertainment and Arts Alliance; Ex p Hoyts Corporation Pty Ltd ((1993) 67 ALJR 389, at p390; 112 ALR 193 at p194) the Court said that the Commission has a duty in considering an application to afford a party a reasonable opportunity to allow his or her case to be put.
100 The "dictates of procedural fairness" therefore binds the Commission. Mr Warren further submitted under s136(2), Grayson DP was empowered to arbitrate a dispute without notifying the party concerned. He submitted the Commission was moving from conciliation to arbitration of its own accord under s136(2)).
101 Mr Warren asserted the legislature clearly came to the view there may be circumstances that will, in the public interest, require a member of the Commission to take action speedily, if the Commission came to a decision that any delay was unacceptable.
102 As I later determine this case will not be decided on this proposition. The effect of s136(2) has not been given judicial consideration. Even if the effect of s136(2), in the scheme of the Act, is to empower the Commission to move, without notice, from conciliation to arbitration it would only, in my view, empower the Commission to issue interim orders (s136(1)(d), which could provide relief in the public interest while ensuring the missing party be notified to attend upon the Commission to allow a fair opportunity for all parties to be heard before final orders. Such a procedure was not followed by the Deputy President. The principle of natural justice through the dictates of procedural fairness were not applied.
103 Nonetheless, in deciding this matter I do not rely on the possible effect of s136(2) and the assertion it empowers the Commission to move from conciliation to arbitration without notice to one of the parties when the public interest is affected.