{"id":"supported-residential-facilities-regulations-2024","name":"Supported Residential Facilities Regulations 2024","slug":"supported-residential-facilities-regulations-2024","collection":"regulation","jurisdiction":"sa","status":"in_force","isInForce":true,"actNumber":null,"makingDate":null,"administeringDepartment":null,"currentVersion":{"id":237629,"registerId":"sa-supported-residential-facilities-regulations-2024-current","compilationNumber":null,"startDate":"2026-04-06","status":"InForce","reasons":null,"registeredAt":null},"sections":[{"sectionNumber":"1","sectionType":"section","heading":"Supported Residential Facilities Regulations 2024","content":"South Australia\nSupported Residential Facilities Regulations 2024\nunder the Supported Residential Facilities Act 1992\n\nContents\nPart 1—Interpretation\n1\tShort title\n2\tCommencement\n3\tInterpretation\nPart 2—Licensing scheme\n4\tLicensing scheme\nPart 3—Documentation\n5\tProspectus\n6\tResident contracts and service plans\n7\tVisitors book and other records\nPart 4—Standards of care\n8\tPrivacy, dignity and respect\n9\tPersonal hygiene\n10\tNutrition\n11\tMobility\n12\tActivities\n13\tMedication\n14\tNotification of certain events\n15\tPersonal finances\nPart 5—Staffing arrangements\nDivision 1—Management requirements\n16\tResponsibilities of manager\n17\tActing managers\n18\tManagement of nursing homes\nDivision 2—Staffing requirements\n19\tStaffing levels—nursing homes\n20\tStaffing levels—other facilities that provide nursing care\nPart 6—Facilities, hygiene and safety\n21\tFacilities, hygiene, maintenance etc\n22\tBedrooms\n23\tFire safety\n24\tCommunication facility\nPart 7—Miscellaneous\n25\tDisputes\n26\tIndemnity fund\n27\tFalse advertising\n28\tOffences\nSchedule 1—Form of notice to be displayed\nSchedule 2—Statement to be provided to a person before the execution of a resident contract\nSchedule 3—Repeal of Supported Residential Facilities Regulations 2009\nLegislative history\n\nPart 1—Interpretation\n1—Short title\nThese regulations may be cited as the Supported Residential Facilities Regulations 2024.\n2—Commencement\nThese regulations come into operation on the day on which they are made.\n3—Interpretation\nIn these regulations—\nAct means the Supported Residential Facilities Act 1992;\nBuilding Code of Australia means the Building Code of Australia published by the Australian Building Codes Board, as in force from time to time, and as modified from time to time by the variations, additions or exclusions for South Australia contained in the code;\nhealth service provider has the same meaning as in section 47 of the Act;\nmanager of a supported residential facility means—\n\t(a)\tif section 34 of the Act applies in relation to the facility—a person approved under that section; or\n\t(b)\tin any other case—a proprietor of the facility;\nnight shift means the period of time beginning at 10pm and ending at 7am on the next day;\nnursing home means a supported residential facility where nursing care is provided or offered on a continuing basis;\npremises, in relation to a supported residential facility, includes the buildings, grounds, fixtures and fittings of the facility.\nPart 2—Licensing scheme\n4—Licensing scheme\n\t(1)\tFor the purposes of section 24(6) of the Act, the time within which a licensing authority should decide an application for a licence is 8 weeks after the day on which the application is made.\n\t(2)\tFor the purposes of section 25(1)(f) of the Act, the relevant licensing authority must, in considering an application for a licence in respect of the use of premises (or proposed premises) as a supported residential facility, take into account the extent to which the premises (or proposed premises) accord with the standards prescribed by or under the Building Code of Australia.\n\t(3)\tFor the purposes of section 27(2) of the Act, an application for the renewal of a licence must be made not less than 12 weeks before the day of the expiry of the licence.\n\t(4)\tFor the purposes of section 36 of the Act, the prescribed notice that must be displayed by the proprietor of a facility in respect of which a licence has been issued is the notice set out in Schedule 1.\nPart 3—Documentation\n5—Prospectus\n\t(1)\tA prospectus relating to a supported residential facility and the personal care services provided or offered at the facility must contain the following information:\n\t(a)\ta general description of the nature of the facility according to the types of accommodation available at the facility;\n\t(b)\ta general description of the types of services directly provided or offered at or by the facility, and the current fees or charges for those services;\n\t(c)\tif the services offered at the facility include the management of personal finances—details of—\n\t(i)\tthe various options available for the management of money held on behalf of residents; and\n\t(ii)\tthe kinds of records and accounts that are kept by the facility in respect of such management; and\n\t(iii)\tthe arrangements observed at the facility for the provision of information to a resident whose finances are managed by the facility;\n\t(d)\tdetails of rules and policies that apply to residents;\n\t(e)\tdetails of the rights and responsibilities of residents;\n\t(f)\tthe number of residents who can be accommodated at the facility;\n\t(g)\tdetails of—\n\t(i)\tany amount payable on becoming a resident; and\n\t(ii)\trecurrent fees or charges payable by a resident; and\n\t(iii)\tto the extent that an amount, fee or charge is not a fixed sum—the nature of the amount, fee or charge, its purpose and its method of calculation; and\n\t(iv)\tany provision for the variation of an amount, fee or charge;\n\t(h)\tthe procedures by which a resident who makes a financial contribution to the facility can obtain information on the financial management of the facility;\n\t(i)\tany amount payable to or by a person when the person ceases to be a resident.\n\t(2)\tA copy of the prospectus, and a copy of any alteration to the prospectus, must—\n\t(a)\tbe lodged by the proprietor of the facility with the relevant licensing authority within 14 days after the prospectus or alteration is brought into effect; and\n\t(b)\tbe accompanied by a written statement, signed by the proprietor, setting out—\n\t(i)\tthe date on which the prospectus or alteration came into effect; and\n\t(ii)\tif the prospectus or alteration relates to an existing facility—details of any consultation or discussions that have occurred with residents in relation to the prospectus or alteration.\n6—Resident contracts and service plans\n\t(1)\tA proprietor of a supported residential facility may enter into a resident contract with a resident at any time before personal care services are provided to the resident.\n\t(2)\tA proprietor of a supported residential facility must enter into a resident contract with a resident within 7 days after personal care services are first provided to the resident.\n\t(3)\tBefore a person enters into a resident contract, the proprietor must ensure that—\n\t(a)\tthe person is given a copy of each of the following documents:\n\t(i)\ta statement in the form of Schedule 2 containing the information as required under that Schedule;\n\t(ii)\ta service plan that complies with the requirements of subregulation (4) prepared for the person;\n\t(iii)\tthe rules and policies that will apply to the person as a resident of the facility; and\n\t(b)\ta checklist against which the person may ensure that they—\n\t(i)\thave been given a copy of each of the documents referred to in paragraph (a); and\n\t(ii)\thave been informed—\n\t(A)\tof their rights and responsibilities under the contract; and\n\t(B)\tof the procedure for making a complaint about the management of the facility; and\n\t(c)\tthe person (or their representative) understands the nature and effect of the contract, and the rights and responsibilities of the person under the contract.\n\t(4)\tA service plan for a resident of a facility must be prepared in consultation with the resident and their representatives, and must include the following information:\n\t(a)\tthe exact details of the personal care services to be provided to the resident, including the nature, extent and frequency of the provision of those services;\n\t(b)\tinstructions to members of the staff of the facility relating to the provision of those services;\n\t(c)\tthe name, address and telephone number of the resident's chosen medical practitioner;\n\t(d)\tcurrent information on the general state of health of the resident, and any instructions or information relating to the health or care of the resident given to a staff member by the resident's medical practitioner or other health service provider who is directly involved in the care of the resident;\n\t(e)\tany other information required to be included in the service plan under these regulations.\n\t(5)\tThe resident contract must—\n\t(a)\tinclude the following information:\n\t(i)\twhether the resident will be accommodated in a single room or share room (and, if a share room, the number of other residents with whom the resident will be sharing);\n\t(ii)\thow often the resident's room is to be cleaned;\n\t(iii)\tthe rights of the resident under the contract;\n\t(iv)\tthe responsibilities of the resident under the contract and the consequences of any failure of the resident to fulfil those responsibilities; and\n\t(b)\tinclude a provision to the effect that if the resident is absent from the facility for a period specified in the contract (which must not exceed 14 days), the fees and charges payable by the resident under the contract on a recurrent or ongoing basis will be reduced to the extent specified in the contract (which must be not less than 30%) for the period of the absence; and\n\t(c)\thave attached to it a copy of the service plan (as revised from time to time in accordance with subregulation (7)) for the resident detailing the personal care services that are to be provided to the resident.\n\t(6)\tThe proprietor must ensure that—\n\t(a)\ta copy of the contract (with the service plan attached) is given to the resident at the time the resident becomes a party to the contract; and\n\t(b)\tany inconsistency between the terms and conditions of the contract and the prospectus for the facility is expressly noted in the contract and acknowledged by the parties to the contract by specific endorsement on the contract; and\n\t(c)\ta fully executed copy of the contract and attached service plan is kept in a secure and confidential place at the facility at all times; and\n\t(d)\tthe contract and service plan are made available at any reasonable time, on request, to—\n\t(i)\tthe resident and their representative; and\n\t(ii)\ta medical practitioner or other health service provider involved in providing care to the resident.\n\t(7)\tA service plan for a resident of a facility must, in consultation with the resident (or, if appropriate, a representative of the resident)—\n\t(a)\tbe reviewed and, if necessary, revised each time the resident experiences or suffers a significant occurrence or deterioration that adversely affects the resident's health or wellbeing; and\n\t(b)\tin any case—be reviewed at least once every 12 months and, if necessary, revised.\n7—Visitors book and other records\n\t(1)\tThe proprietor of a supported residential facility must ensure that a book is kept at the facility's main office or some other convenient place at the facility in which a record containing the following information is kept of each visitor to the facility:\n\t(a)\tthe name of the visitor;\n\t(b)\tthe name of the resident to be visited;\n\t(c)\tthe purpose of the visit;\n\t(d)\tthe time of arrival;\n\t(e)\tthe time of departure.\n\t(2)\tThe proprietor of a supported residential facility must ensure (whether as part of a service plan or otherwise) that the following records are maintained in an appropriate manner at the facility in respect of each resident:\n\t(a)\tthe resident's full name, age, gender and date of admission;\n\t(b)\tthe name and address of the resident's next of kin and of any representative;\n\t(c)\tthe resident's medical records;\n\t(d)\tdetails of any visit to or examination of the resident undertaken at the facility by a medical practitioner or other health service provider, including any results, directions and instructions provided in relation to the resident by the medical practitioner or other health service provider;\n\t(e)\tdetails of any special procedure or precaution that must be taken to protect the resident's personal safety, and the safety of others;\n\t(f)\tdetails of any direction or instruction given by the resident to the proprietor or a member of the staff of the facility;\n\t(g)\tthe date on which the resident is discharged from or leaves the facility, or the date of the resident's death.\n\t(3)\tThe proprietor must ensure that records in respect of a resident required under subregulation (2) to be maintained—\n\t(a)\tare kept in a secure and confidential place at the facility; and\n\t(b)\tare made available at any reasonable time, on request, to the resident or their representative (if any), or to a medical practitioner or other health service provider; and\n\t(c)\tare retained for at least 5 years—\n\t(i)\tif the resident dies while still a resident of the facility—after the date of their death; or\n\t(ii)\tafter the date on which the resident leaves the facility.\nPart 4—Standards of care\n8—Privacy, dignity and respect\nThe proprietor of a supported residential facility must ensure that the following standards are observed in relation to the provision of personal care services to residents, and the operation, of the facility:\n\t(a)\tassistance must be offered and provided discreetly and sensitively and, if appropriate, with a reasonable degree of privacy;\n\t(b)\ta resident must, so far as is reasonably practicable, be able to display, or to store safely (according to the resident's choice), their personal effects;\n\t(c)\tthe personal property of a resident must not be used by another person without the resident's permission;\n\t(d)\ta resident must not be required to observe unreasonable routines with regard to meal times, bed times, bathing and dressing;\n\t(e)\tpersonal information relating to a resident must be treated on a confidential basis;\n\t(f)\ta resident must not be expected or required to share clothing, other items of a personal nature, or toiletries, with another person;\n\t(g)\ta resident must be afforded privacy, if they so desire, when engaged in conversation with a visitor, a medical practitioner or other health service provider, or another resident;\n\t(h)\ta resident must be afforded a reasonable degree of privacy when bathing, showering, toileting or dressing (whether alone or with assistance).\n9—Personal hygiene\nThe proprietor of a supported residential facility must ensure that a resident of the facility is able (or assisted) to maintain personal hygiene in a manner consistent with the resident's needs and preferences.\n10—Nutrition\nThe proprietor of a supported residential facility must ensure that the following standards are observed in relation to the nutrition of a resident of the facility:\n\t(a)\tthe resident must receive suitable and sufficient food and drink, taking into account the resident's particular dietary needs and cultural background;\n\t(b)\tsteps must be taken to ensure that food has reasonable nutritional value and that a variety of food is made available to the resident over a reasonable period of time;\n\t(c)\tadequate supplies of potable water must always be available;\n\t(d)\tspecial dietary requirements and eating difficulties that require assistance must be recorded in the resident's service plan;\n\t(e)\tmeals must be provided at appropriate intervals, and at an appropriate temperature, to the resident;\n\t(f)\ttea and coffee making facilities, and cool drink storage facilities, must be made available to the resident during the day.\n11—Mobility\nThe proprietor of a supported residential facility must ensure that both of the following standards are observed in relation to the mobility of a resident of the facility:\n\t(a)\tthe resident must be provided with reasonable assistance to facilitate mobility and independence of movement (if required);\n\t(b)\tsteps must be taken to ensure that a mobility aid or equipment used by the resident is in good working order,\n(but a proprietor is not responsible by virtue of these regulations for the provision of a mobility aid or equipment, or for any costs associated with the maintenance of a mobility aid or equipment).\n12—Activities\nThe proprietor of a supported residential facility must ensure that a resident of the facility is not prevented from participating in an activity within or outside the facility, provided that the resident does not unreasonably infringe on the rights, peace, comfort or privacy of another person.\n13—Medication\nThe proprietor of a supported residential facility must ensure that the following standards are observed in relation to the management of the medication of a resident of the facility:\n\t(a)\tthe resident's medication must be—\n\t(i)\tclearly identified; and\n\t(ii)\tstored separately from the medication of other residents in a secure place—\n\t(A)\tin the container in which the medication was dispensed or supplied; or\n\t(B)\tif appropriate—in a dose administration container bearing a label that includes—\n\t•\tthe resident's name; and\n\t•\tthe generic name and strength of the drug; and\n\t•\tthe dosage instructions for the resident;\n\t(b)\t—\n\t(i)\tif appropriate—the resident must be encouraged to manage their own medication;\n\t(ii)\tif there is doubt about the resident's ability to manage their own medication or uncertainty about the resident's medication—the advice of the resident's medical practitioner, or of a nurse, must be obtained;\n\t(c)\tinformation about arrangements, instructions or directions for the proper management or administration of medication to the resident must be recorded in the resident's service plan and be readily available to the staff of the facility;\n\t(d)\tif the resident—\n\t(i)\texperiences an adverse reaction to medication; or\n\t(ii)\tfails to respond to medication in an appropriate manner; or\n\t(iii)\tfails to comply with an instruction or direction relevant to the management or administration of medication,\na report must be made to the resident's medical practitioner or to a nurse.\n14—Notification of certain events\n\t(1)\tThe proprietor of a supported residential facility must ensure that the following notifications are made in respect of a resident of the facility:\n\t(a)\tif there is any significant deterioration in or other event adversely affecting (or that could adversely affect) the health or wellbeing of the resident—\n\t(i)\tthe resident's chosen medical practitioner and representative (if any) must be informed of the situation; and\n\t(ii)\tdetails of the situation and reporting must be included in the resident's service plan;\n\t(b)\tif any untoward medical event occurs in relation to the resident—the relevant licensing authority must be informed of the event;\n\t(c)\tif the resident dies (whether at the facility or elsewhere)—the coroner must be informed of the resident's death.\n\t(2)\tIf it appears that a resident of a supported residential facility is failing to comply with the advice or recommendations of a medical practitioner or other health service provider, the proprietor of the facility must ensure that reasonable steps are taken to discuss the matter with the resident or their representative (if any) and, if appropriate, with the medical practitioner or health service provider.\n15—Personal finances\n\t(1)\tThe proprietor of a supported residential facility must ensure that the following standards are observed in relation to the management of the personal finances of a resident of the facility:\n\t(a)\t—\n\t(i)\tif appropriate—the resident must be encouraged to manage their own personal finances;\n\t(ii)\tif the resident is incapable of managing their own personal finances—an appropriate person or authority must be contacted about the appointment of an administrator, agent or representative for the resident;\n\t(b)\tany amount received on behalf of the resident must be kept in a special account;\n\t(c)\taccurate and complete financial records must be maintained in respect of any aspect of the resident's financial affairs managed at the facility.\n\t(2)\tThe proprietor must ensure that records in respect of a resident required under subregulation (1)(c) to be maintained—\n\t(a)\tare kept in a secure and confidential place at the facility; and\n\t(b)\tare made available at any reasonable time, on request, to the resident or their representative (if any); and\n\t(c)\tare retained for at least 5 years—\n\t(i)\tif the resident dies while still a resident of the facility—after the date of their death; or\n\t(ii)\tafter the date on which the resident leaves the facility.\nPart 5—Staffing arrangements\nDivision 1—Management requirements\n16—Responsibilities of manager\n\t(1)\tThe manager of a supported residential facility must take overall responsibility for the day to day management of the facility and, in particular, must—\n\t(a)\tensure that the proper oversight and care of the residents of the facility and personal care services are provided in accordance with each resident's needs; and\n\t(b)\tensure that the facility, and furnishings, fittings and equipment within the facility, are kept clean and safe, and in good repair; and\n\t(c)\tmaintain such records as are required for the purposes of the Act and these regulations; and\n\t(d)\tbe in attendance at the facility for at least 25 hours in each week; and\n\t(e)\tensure, at all times when they are not in attendance, that the facility is under the supervision of an acting manager or some other person who is competent to supervise the day to day management of the facility; and\n\t(f)\tmaintain a register of staff that includes, in relation to each member of the staff—\n\t(i)\ttheir full name and contact details; and\n\t(ii)\tthe qualifications (if any) held by the staff member; and\n\t(g)\tmaintain a staff roster (to be kept at the facility's main office or some other convenient place at the facility) that—\n\t(i)\tspecifies the staff members rostered for duty during a particular roster period; and\n\t(ii)\tprovides details of the name and telephone number of the person to be contacted during a particular roster period in the event of an emergency or other significant event at the facility; and\n\t(h)\twithout limiting any other requirement concerning minimum staffing levels—\n\t(i)\tif there are 30 or more residents of the facility—ensure that the staff includes both a cook and a cleaner in addition to the members of the staff who provide personal care services to residents of the facility; and\n\t(ii)\tin any case—ensure that the facility is staffed so as to ensure, at all times, the proper care and safety of residents; and\n\t(i)\tcomply with any other requirements placed on the manager under these regulations.\nMaximum penalty: $2 500.\nExpiation fee: $210.\n\t(2)\tThe proprietor of a supported residential facility must ensure that sufficient resources are provided at the facility to enable the manager to comply with the requirements of these regulations.\n17—Acting managers\n\t(1)\tIf, for a period exceeding 7 days, a manager is absent from the duties of office, or the position of manager is temporarily vacant and a resident of the facility is in need of personal care services, an acting manager must be appointed or otherwise assume the duties of the office of manager.\n\t(2)\tAn acting manager must be approved by the relevant licensing authority for the purposes of this regulation.\n\t(3)\tA facility must not have an acting manager for a period exceeding 3 consecutive months.\n18—Management of nursing homes\n\t(1)\tThe proprietor of a nursing home must ensure that the provision of nursing care at the facility is overseen by a nurse who is approved by the relevant licensing authority as being a person who has appropriate qualifications, skills and experience to perform that function at the facility.\n\t(2)\tIf there is a change in the type or level of services provided at a nursing home, the relevant licensing authority may, by notice in writing to the proprietor, revoke an approval under subregulation (1) and require that a new appointment be made to ensure that the person who oversees the provision of nursing care at the facility has the qualifications, skills and experience appropriate to the facility.\n\t(3)\tA person who is approved by the relevant licensing authority for the purposes of this regulation will hold the title \"Director of Nursing\" (and the Director of Nursing may, but need not, be the manager of the relevant facility).\n\t(4)\tA person who, immediately before the commencement of this regulation, held the office of Director of Nursing at a nursing home will be taken to have been granted an approval for the purposes of subregulation (1).\nDivision 2—Staffing requirements\n19—Staffing levels—nursing homes\n\t(1)\tThe proprietor of a nursing home where not more than 16 persons who require nursing care reside must ensure that the following prescribed minimum staffing levels are maintained at the nursing home:\n\t(a)\tsubject to paragraph (b), a nurse must be on duty and another nursing staff member must be on close call at all times;\n\t(b)\ta nurse need not be on duty on the premises during the night shift if—\n\t(i)\tthey are on close call; and\n\t(ii)\tthere is another nursing staff member on duty during that time; \n\t(c)\tan adequate number of nursing staff members and therapists must be employed to ensure the proper care of the residents; and\n\t(d)\tthere must be sufficient domestic staff members on duty—\n\t(i)\tto maintain the premises in a clean condition; and\n\t(ii)\tto prepare, serve and clear away meals; and\n\t(iii)\tto maintain adequate laundry and linen services.\n\t(2)\tThe proprietor of a nursing home where more than 16 persons who require nursing care reside must ensure that the following prescribed minimum staffing levels are maintained at the nursing home:\n\t(a)\t2 nursing staff members (at least 1 of whom must be a nurse) must be on duty at all times;\n\t(b)\tan adequate number of nursing staff members and therapists must be employed to ensure the proper care of the residents;\n\t(c)\tthere must be sufficient domestic staff members on duty—\n\t(i)\tto maintain the premises in a clean condition; and\n\t(ii)\tto prepare, serve and clear away meals; and\n\t(iii)\tto maintain adequate laundry and linen services.\n\t(3)\tIn this regulation—\ndomestic staff means persons involved with housekeeping functions in a nursing home and includes a cook, cleaner, laundry worker, gardener or maintenance person;\nnursing home assistant means a person who is not a nurse, but whose work is concerned with the personal care of individual residents at a nursing home;\nnursing staff member includes a nurse or a nursing home assistant;\ntherapist means an occupational therapist, speech therapist, physiotherapist, podiatrist, recreational therapist or other person whose profession or occupation involves assisting in the rehabilitation of patients.\n\t(4)\tFor the purposes of this regulation, a person is on close call at a nursing home if—\n\t(a)\tthe person is on the premises of the nursing home and can be summoned to attend immediately by a nursing staff member on duty; or\n\t(b)\tthe person is on premises within close proximity to the nursing home and has a means by which they can be summoned to attend immediately by a nursing staff member on duty.\n20—Staffing levels—other facilities that provide nursing care\nIf a supported residential facility that is not a nursing home nevertheless provides nursing care, the proprietor of the facility must ensure that the staff of the facility includes a nurse.\nPart 6—Facilities, hygiene and safety\n21—Facilities, hygiene, maintenance etc\n\t(1)\tThe proprietor of a supported residential facility must ensure that—\n\t(a)\tthe facility, and all furniture, fixtures and fittings at the facility, are maintained—\n\t(i)\tin a clean, safe and hygienic condition; and\n\t(ii)\tin good and safe repair; and\n\t(b)\texcept as otherwise approved by the relevant licensing authority—the facility is fitted with a kitchen that has—\n\t(i)\tadequate lighting and ventilation; and\n\t(ii)\treasonable space; and\n\t(iii)\tappropriate equipment; and\n\t(c)\teach resident of the facility is provided at each meal with eating and drinking utensils that are clean and of good quality; and\n\t(d)\teach resident of the facility is provided with clean bed linen or a clean mattress as often as is reasonably appropriate to the resident's personal needs and comfort; and\n\t(e)\tadequate and reasonable bathing facilities are provided at the facility for each resident of the facility; and\n\t(f)\tadequate laundry facilities or services are provided for each resident of the facility; and\n\t(g)\tthe facility is designed, constructed and fitted in a manner that facilitates reasonable movement about the facility; and\n\t(h)\trooms and passages within the facility, and the grounds of the facility, are reasonably lighted; and\n\t(i)\tthe facility is reasonably ventilated; and\n\t(j)\tthe facility contains a communal area the temperature of which is maintained (by heating or cooling) at an appropriate level for use by residents and visitors; and\n\t(k)\trooms occupied by residents of the facility are, so far as is reasonably practical, maintained at a temperature that is reasonably comfortable for the residents; and\n\t(l)\ta reasonable number of appropriate waste receptacles are readily available throughout the facility; and\n\t(m)\tsufficient storage facilities are provided at the facility for appliances, surplus furniture and equipment, residents' baggage, and other surplus items, so that—\n\t(i)\tthe facility can be maintained in a clean and tidy condition; and\n\t(ii)\tpersons can move safely about the facility; and\n\t(n)\tthe grounds of the facility are provided with adequate areas of shade and suitable outdoor furniture so as to enable residents of the facility to spend a reasonable period of time outdoors in a comfortable and pleasant environment.\n\t(2)\tThe proprietor of a nursing home, or other supported residential facility that provides accommodation for disoriented residents, must ensure that the facility has an area within its grounds that can be used safely by those residents.\n\t(3)\tWithout limiting subregulation (1)—\n\t(a)\ta grab rail must be fitted in each shower cubicle, water closet and bathroom in accordance with Australian Standard AS 1428.1:2021; and\n\t(b)\thand washing facilities must be easily accessible for residents and staff; and\n\t(c)\ta reasonable supply of hot water—\n\t(i)\tfor the residents' bathing purposes—must be provided at a temperature that does not cause scalding; and\n\t(ii)\tmust be available for use—\n\t(A)\tby the residents at any reasonable time; and\n\t(B)\tin washing machines at the facility or laundry service provider; and\n\t(d)\tbedding that is soiled by urine or faeces must be washed separately and in hot water; and\n\t(e)\thandrails, ramps and (for a multi‑storey building) lifts must be fitted if required by the relevant licensing authority.\n22—Bedrooms\n\t(1)\tThe proprietor of a supported residential facility must ensure that—\n\t(a)\teach resident in the facility is allocated a bedroom and their own bed; and\n\t(b)\tbefore a resident is allocated to another bedroom in the facility—the resident, or their representative, is consulted; and\n\t(c)\ta floor plan of the bedrooms at the facility (including the names of the residents who sleep in each room) is maintained at the facility's main office or at some other convenient location at the facility.\n\t(2)\tThe proprietor of a supported residential facility established after the commencement of this regulation must ensure that each bedroom in the facility is—\n\t(a)\tdesigned for single occupancy; and\n\t(b)\tcontains a bed.\n\t(3)\tNothing in this regulation prevents a resident of a supported residential facility that is, on the commencement of this regulation, licensed from being allocated a bedroom on a share basis, provided the resident is allocated their own bed.\n23—Fire safety\n\t(1)\tThe proprietor of a supported residential facility must ensure that reasonable precautions are taken to protect the safety of residents of the facility from fire.\n\t(2)\tWithout limiting subregulation (1) and other statutory requirements—\n\t(a)\treasonable means of emergency exit for residents must be available at all times; and\n\t(b)\tthe facility must be maintained and managed in accordance with any recommendation of the relevant fire authority; and\n\t(c)\ta sprinkler system that complies with Australian Standard AS 2118.4‑2012 must be installed and maintained in the facility; and\n\t(d)\tfire fighting equipment must be installed and maintained at the facility in accordance with any recommendation of the relevant fire authority; and\n\t(e)\temergency exits must be clearly marked and kept free of impediments; and\n\t(f)\tan evacuation procedure for residents of the facility must be established at the facility and known to all staff and residents; and\n\t(g)\tregular evacuation drills must be undertaken at the facility; and\n\t(h)\ta floor plan or plans that show fire exits and emergency evacuation routes must be kept in an accessible place at the facility at all times.\n\t(3)\tSubregulation (2)(c) does not apply to a supported residential facility—\n\t(a)\tthat is, on the commencement of this regulation, licensed; or\n\t(b)\tif, at all times during the night shift, there are at least 2 members of the staff (who may not be residents of the facility) in attendance at the facility.\n24—Communication facility\n\t(1)\tThe proprietor of a supported residential facility must, at the direction of the relevant licensing authority, ensure that a communication system is installed at the facility.\n\t(2)\tThe proprietor of a supported residential facility must ensure that—\n\t(a)\tany communication system installed at the facility is maintained in a fully functional state; and\n\t(b)\treasonable steps are taken to ensure that each resident of the facility understands how to operate the system.\nPart 7—Miscellaneous\n25—Disputes\n\t(1)\tThe proprietor of a supported residential facility must ensure that—\n\t(a)\ta procedure for the resolution of disputes within the facility is established at the facility; and\n\t(b)\tthe procedure includes the following provisions:\n\t(i)\ta provision that allows for the involvement of an independent person to assist or represent a resident who requests or needs assistance in a situation of dispute;\n\t(ii)\tif there is a significant dispute—a provision that allows for the involvement of an authorised officer to assist in the resolution of the dispute; and\n\t(c)\tthe procedure is incorporated in the rules of the facility; and\n\t(d)\ta complaint made by a resident of the facility to the proprietor or a staff member is dealt with in a prompt and reasonable manner and, if appropriate, on a confidential basis.\nMaximum penalty: $2 500.\nExpiation fee: $210.\n\t(2)\tIn this regulation—\nsignificant dispute means a dispute at the facility which is reported to a police officer.\n26—Indemnity fund\n\t(1)\tPursuant to section 56(4) of the Act, the prescribed percentage of licensing fees, expiation fees and fines to be paid to the Supported Residential Facilities Indemnity Fund (the fund) is 10%.\n\t(2)\tThe amounts payable to the fund under section 56(4) of the Act must be remitted to the Fund Manager within 28 days after the end of the financial year in which they are received by the relevant authority.\n\t(3)\tA claim for payment from the fund must be made, assessed and determined in accordance with the following procedures:\n\t(a)\tthe claim must be made in writing and addressed to the Fund Manager;\n\t(b)\tthe claim must be accompanied or supported by information required by the Fund Manager;\n\t(c)\tthe Fund Manager may require the claimant to attend before the Fund Manager to answer questions, or to provide additional information, reasonably required by the Fund Manager to determine the claim;\n\t(d)\tthe Fund Manager should seek to assess and determine the claim as expeditiously as possible and, in any event, within 8 weeks after the receipt of the information supplied to the Fund Manager in accordance with this regulation;\n\t(e)\tthe Fund Manager must ensure that written notice of their determination is served on the claimant.\n27—False advertising\nA person must not promote or advertise, or cause to be promoted or advertised, a supported residential facility as a nursing home unless—\n\t(a)\tthe facility is an approved provider under the Aged Care Quality and Safety Commission Act 2018 of the Commonwealth; or\n\t(b)\tthe facility complies with the requirements of these regulations that specifically relate to nursing homes.\nMaximum penalty: $2 500.\nExpiation fee: $210.\n28—Offences\nIf a provision of Part 3, Part 4, Part 5 or Part 6 of these regulations is not observed, the proprietor of the relevant supported residential facility is guilty of an offence.\nMaximum penalty: $2 500.\nExpiation fee: $210.\nSchedule 1—Form of notice to be displayed\nSupported Residential Facilities Act 1992 (section 36)\nThese premises are licensed under the Supported Residential Facilities Act 1992.\nThe licence was issued on (insert relevant date) and the relevant licensing authority for the facility is (insert relevant details)\nThe proprietor(s) of the facility is/are: (insert full name, address and telephone number)\nThe manager of the facility is: (insert full name of manager)\nThe licence will expire on: (insert relevant date)\nSignature of Authorised Officer:\nDate:\nSchedule 2—Statement to be provided to a person before the execution of a resident contract\nSupported Residential Facilities Act 1992 (section 38)\nYou should seek independent legal advice if you are unsure about any aspect of—\n\t•\tthis document; or\n\t•\tany document which you are required to sign or which is provided to you,\nin relation to your residency at a supported residential facility.\nYou have a period of 15 business days after—\n\t•\tthe date of any contract which you may sign; or\n\t•\tthe date of the supply of—\n\t•\tthis statement; and\n\t•\tthe rules and policies; and\n\t•\tyour service plan,\n(whichever is the later), in which you may withdraw from the contract.\nYou are advised to read and carefully consider any documents provided to you.\nThe following information is provided to you in relation to the facility and services:\n\n1\nThe facility\n\n1.1\nThe facility is situated at:\n(insert address)\n\n1.2\nThe name(s) and contact address(es) and telephone number(s) of the proprietor(s) of the facility is/are as follows:\n(insert details)\n2\nYour accommodation\n\n2.1\nThe type of accommodation that is available to you is as follows:\n(specify)\n\n2.2\nA layout of the accommodation is attached to this document.\n(attach a plan of the layout)\n\n2.3\nThe location of the accommodation within the facility is noted on the attached plan.\n(attach a plan of the facility showing location of the accommodation)\n3\nServices that may be provided to you\n\n3.1\nYou will be provided with the following personal care services by the facility:\n(provide details of the personal care services that will be provided)\n\n3.2\nThe following services will also be available at the facility:\n(specify other services that are available to residents of the facility)\n\n3.3\nThe following equipment will be available to you at the facility:\n(specify equipment available at the facility)\n\n3.4\nThe following special (and additional) arrangements are being made for you, or on your behalf:\n(provide details of any such arrangements)\n\n3.5\nThe following restrictions may affect the provision of the above services:\n(provide details of any such restrictions)\n4\nYour payments\n\n4.1\nYou are required to pay the following amounts on the commencement of the resident contract (or on or before you commence to reside at the facility):\n(insert a table containing a brief description of each such payment and the amount payable)\n\n4.2\nRecurrent charges\n\n\nThe following fees and charges are payable while you remain a resident of the facility:\n(insert a brief description of each such fee or charge and the amounts payable)\n\n\nThis covers the following services/items:\n(insert a list providing details of those services/items covered by the payments)\n\n\nThe fee or charge was last adjusted on the following date: (insert relevant date)\nwhen it was adjusted by: (insert amount in dollars)\n\n\nIn respect of the last adjustment, residents were given (insert relevant number of days, weeks or months)\ndays/weeks/months (delete whatever is not relevant) notice of the adjustment.\n\n\nThe estimated date of the next adjustment will be on the following date:\n(insert date)\n\n4.3\nThe following fees or charges (not mentioned above) may become payable in the future:\n(insert a brief description of each such fee or charge and the amount, if known, that may become payable)\n\n4.4\nYou are entitled to the following amounts when you cease to be a resident of the facility:\n(insert amounts to be refunded)\n\n4.5\nBefore an amount is paid under 4.4, the following conditions must be met:\n(insert details of the conditions)\n5\nRoutines and times\n\n5.1\nThe following routines apply at the facility:\n(insert brief description)\n\n5.2\nYou will be expected to observe the following time requirements while you are a resident of the facility:\n(insert brief description)\n6\nComplaints\n\nYou may wish to make a complaint about the accommodation or services provided at the facility, or about any other aspect of the facility. If so, the following procedures should be observed:\n(set out the procedures)\n7\nYour future position\n\n7.1\nYour contract must be terminated in writing. The contract requires you to take the following action to terminate the contract:\n(set out the action)\n\n7.2\nIt is proposed that the contract may require review or renegotiation in the following circumstances:\n(insert brief description)\n8\nYour future obligations\n\nYou may be required to observe certain rules and policies. Please ensure that you read a copy of any rules or policies before you agree to sign any documents\nNote—\nIn all sections, delete comments where not applicable and add comments where required.\nFor facilities under construction\nIt is not always possible for the proprietor to provide accurate information regarding the future of a facility that is under construction.\nIf necessary, the proprietor of the facility should provide the best available information and best estimates regarding work to be completed. Prospective residents considering residing in a facility that is not yet completed should treat the matter with caution.\nIn addition to facilities already completed at the time of this document, the following facilities are under construction or planned:\n1\nFacilities\n\n1.1\nAccommodation\n\n\nDevelopment No:                              (if applicable)\n\n\nIndependent units—\n\n\n\nNo of units:                              Est completion date:\n\n\n\nNo of units:                              Est completion date:\n\n\n\nNo of units:                              Est completion date:\n\n\nServiced apartments (Hostel units)—\n\n\n\nNo of units:                              Est completion date:\n\n\n\nNo of units:                              Est completion date:\n\n\n\nNo of units:                              Est completion date:\n\n\nOther (specify)\n\n1.2\nCommunal facilities:\n(specify the proposed communal facilities and the estimated completion date)\n\n\nDevelopment Stage No:                              (if applicable)\n\n1.3\nGardens:                                        (insert brief description)\n\n1.4\nOutdoor facilities:                                        (insert brief description)\n2\nProposed services\n\n(insert information)\n3\nDevelopment approvals\nThe following information describes any conditions or requirements of development approval affecting the construction and/or services to be provided by the proprietor:\n(insert information)\nNote—\nIn all sections, delete comments where not applicable and add comments where required.\nSchedule 3—Repeal of Supported Residential Facilities Regulations 2009\nThe Supported Residential Facilities Regulations 2009 are repealed.\nLegislative history\nNotes\n\t•\tFor further information relating to the Act and subordinate legislation made under the Act see the Index of South Australian Statutes or www.legislation.sa.gov.au.\nPrincipal regulations\nYear\nNo\nReference\nCommencement\n2024\n65\nGazette 4.7.2024 p2030 \n4.7.2024: r 2\n","sortOrder":0}],"analysis":{"issue_detection":{"absurdities":[],"contradictions":[]},"flash_summary":{"complexity_score":6,"scope_assessment":{"changed":false,"description":"These regulations update and modernise detailed operational standards for supported residential facilities and repeal the 2009 regulations (Schedule 3). They do not change the core statutory scope of regulation under the Supported Residential Facilities Act 1992 (i.e. regulation of the operation, licensing and standards of supported residential facilities). Instead, they tighten and specify technical, staffing and documentation requirements (manager attendance hours, minimum nurse staffing rules, single‑room requirement for new facilities, sprinkler and safety standards, record‑keeping and prospectus obligations). Those are refinements and increased prescription rather than a significant expansion of the legislative scope beyond the Act’s original purpose."},"complexity_factors":["Seven Parts plus three Schedules and multiple cross‑references to the Supported Residential Facilities Act 1992 and other instruments (Building Code of Australia; Commonwealth Aged Care Act reference)","Approximately 28 named regulations (ss 1–28) with numerous subregulations and itemised requirements","Multiple defined terms in the Interpretation (several operational definitions: night shift, nursing home, manager, premises, health service provider, Building Code)","Conditional rules and exceptions (e.g. different staffing rules for ≤16 vs >16 residents at s 19; sprinkler requirement subject to transitional/exemption criteria at s 23(3))","Nested obligations combining procedural and substantive duties (e.g. prospectus duties plus lodging and consultation obligations at s 5(2))","Several compliance pathways that require regulatory approvals or discretion (licensing authority approval of acting managers and Directors of Nursing; direction to install communication systems)","Administrative timelines and retention periods (8‑week license decision target s 4(1); 12‑week renewal application period s 4(3); 5‑year record retention s 7(3) and s 15(2); 8‑week Fund Manager assessment target s 26(3)(d))","Multiple offences and penalty provisions scattered through Parts 3–7, with consistent but modest monetary penalties","Prescriptive technical references to external Australian Standards (AS 1428.1:2021; AS 2118.4‑2012) which import technical compliance complexity"],"plain_english_summary":"**What this instrument does, in plain terms**\n\n- These regulations set detailed mandatory rules for supported residential facilities (private homes or small residential centres that provide accommodation and personal care to people) in South Australia. They sit under the Supported Residential Facilities Act 1992 and replace the 2009 regulations (Schedule 3).\n\n- Mechanically, the Regulations do the following key things:\n  - Require a written prospectus about the facility and its fees, to be lodged with the licensing authority (prospectus content and lodging rules) (s 5(1)–(2)).\n  - Force the proprietor to enter a written resident contract within 7 days of providing personal care, and to give each prospective resident specified documents (a statement, rules/policies and a service plan) before a contract is signed (s 6(1)–(6); Schedule 2) and allow a 15 business day cooling-off right (Schedule 2).  Service plans must be prepared with the resident and reviewed at least annually or after any significant deterioration (s 6(4)–(7)).\n  - Require particular records (visitor book, medical records, finances) to be kept, kept confidential and retained for at least five years after a resident leaves or dies (s 7(1)–(3); s 15(2)).\n  - Prescribe standards of care: privacy and dignity, personal hygiene, nutrition, mobility assistance, access to activities and medication management and adverse‑event reporting (Part 4: ss 8–14).  Notification obligations include informing the resident’s doctor and representative of significant deterioration, informing the licensing authority of untoward medical events and notifying the coroner of deaths (s 14).\n  - Set management and staffing rules: the manager must take overall responsibility, be on-site at least 25 hours a week, keep staff registers and rosters, and ensure staffing and domestic services are sufficient (s 16). Acting managers must be approved and cannot serve more than 3 consecutive months (s 17). Nursing homes must have an approved Director of Nursing (s 18).\n  - Prescribe minimum staffing for facilities that are nursing homes (different rules for ≤16 and >16 residents), including nurse presence or close‑call arrangements, and require a nurse where nursing care is provided in a non‑nursing‑home facility (ss 19–20).\n  - Set physical, hygiene and safety standards: clean, ventilated premises; kitchens and laundry; single‑occupancy bedrooms for new facilities; grab rails and handwashing accessible; hot water safety; an outdoor area; and fire precautions including a sprinkler requirement (with transitional/exemption paths) and evacuation planning (ss 21–23).  The licensing authority and fire authority retain roles in approving or requiring specific measures (ss 4(2), 23(2)(b)).\n  - Allow the licensing authority to require a communication system and set maintenance and resident‑training expectations for it (s 24).\n  - Require an internal dispute resolution procedure that allows independent assistance and the involvement of an authorised officer for serious disputes (s 25).\n  - Set an indemnity fund receipt percentage of licensing fees/expiations/fines (10%) and lay out claim procedures and timelines for the Fund Manager (s 26).\n  - Penalise non‑compliance with many parts of these regulations (maximum fines $2,500; expiation fee $210) and make failure to observe Parts 3–6 an offence (s 28).  False advertising as a nursing home is also an offence unless the facility is an approved Commonwealth aged‑care provider or complies with the nursing‑home requirements here (s 27).\n\n**Who is affected**\n- Proprietors (owners/operators) of supported residential facilities: the primary regulated party. They must prepare and lodge documents, maintain records, staff to specified levels, maintain premises, and meet health/safety standards (Parts 3–6).\n- Managers and acting managers: specific attendance, approval and competence requirements apply (ss 16–18).\n- Staff (nurses, nursing assistants, domestic staff, therapists): minimum staffing and supervision rules affect rostering and likely employment levels (ss 19–20).\n- Residents and their representatives: gain rights to information (prospectus, contract, service plan), privacy, care standards, complaint procedures and notification of health events (Parts 3–4, s 25).\n- Licensing authorities, fire authorities and the Fund Manager: given role in approvals, enforcement, requiring systems, and managing indemnity payments (ss 4, 23, 24, 26).\n\n**Why it matters (official purpose and practical implications)**\n- The stated purpose is to provide clearer, contemporary minimum standards for the operation, staffing, facilities, safety and documentation of supported residential facilities and nursing homes (overall structure: Parts 3–6; Schedule 3 repeal of older rules).  The instrument therefore operationalises the Act by setting specific obligations for proprietors and staff (see, e.g., ss 5–7, 16–23).\n\n- Testing that purpose against costs and incentives:\n  - Compliance costs: Proprietors will incur measurable compliance costs (upgrading kitchens, installing sprinklers where required, meeting single‑room standards for new facilities, maintaining records and staff registers, and meeting staffing minima). These are concentrated on operators (ss 21–23, 19–20, 16).  Small operators are likely to be more affected per bed than larger providers.\n  - Ongoing operating costs: Increased minimum staffing (nurses and domestic staff), manager attendance hours and training/record‑keeping raise recurrent wage and administrative costs (ss 16, 19–20). These costs can feed through to resident charges unless proprietors absorb them (s 5(g) requires fee disclosure in prospectus).\n  - Information and consumer choice: The prospectus, pre‑contract statement and formal service plan increase transparency for prospective residents and their representatives (s 5; s 6; Schedule 2). This reduces information asymmetry and can assist market choice, but also increases paperwork for proprietors.\n  - Enforcement risk and regulatory discretion: The licensing authority has multiple discretionary roles (time frames for decisions, approval of managers and Directors of Nursing, directions to install communication systems, and consideration of Building Code fit) which concentrates decision‑making with regulators and creates implementation dependency on administrative capacity (s 4(1)–(2), ss 17–18, s 24).\n  - Behavioural substitution: Some proprietors may alter their service mix (for example, reducing the number of residents receiving nursing care or electing to remain licensed under older grandfathering provisions) to limit exposure to the more prescriptive nursing‑home requirements (ss 19–20, 23(3)).\n  - Enforcement incentives: Penalties are relatively modest ($2,500 maximum, $210 expiation) (multiple provisions, e.g. ss 16, 25, 27, 28), which may affect how deterrent fines are in practice for larger operators.\n\n**Who pays, who decides, and what behaviour changes**\n- Who pays: proprietors pay capital and operating costs (installation/maintenance, staffing, insurance, records systems). Residents pay fees that must be disclosed (s 5(g), Schedule 2). The licensing authority bears administrative costs of approvals and enforcement.\n- Who decides: licensing authorities, with input from fire authorities and the Fund Manager for indemnity claims, decide approvals, exemptions and enforcement actions (s 4(2); s 23(2)(b); s 26(3)).\n- Behaviour changes expected: more formalised written procedures (contracts, service plans, prospectuses), likely increases in staffing and/or domestic services, upgrades to physical facilities for safety and hygiene, improved record‑keeping, and tighter controls on advertising and descriptions of the facility’s status (ss 5–7, 16–23, 27).\n\n**Trade‑offs, implementation risks and likely distribution of effects**\n- Trade‑offs: stronger resident protections and transparency versus higher compliance and operating costs for providers. Some small operators may exit or consolidate; larger providers with scale economies are better placed to absorb compliance costs.\n- Implementation risks: capacity of licensing and inspection agencies to administer approvals (acting managers, Directors of Nursing), to assess Building Code conformity, and to manage indemnity claims within the stated timelines (s 4(1), s 18, s 26(4)).\n- Concentrated benefits and diffuse costs: Residents gain concentrated protections (service plans, privacy, nutrition and medication safeguards). Costs are concentrated on facility proprietors and will likely be reflected in price adjustments (s 5(g)).\n\n**Selected specific obligations to note (quick reference)**\n- Licencing decision time: 8 weeks (s 4(1)).\n- Prospectus lodging: within 14 days of effect (s 5(2)).\n- Resident contract: must be in place within 7 days of first personal care (s 6(2)).\n- Manager: at least 25 hours/week on-site; maintain staff register and roster (s 16(1)(d),(f),(g)).\n- Nursing home staffing minima: specific nurse/close‑call rules for ≤16 and >16 residents (s 19).\n- Bedrooms: new facilities must have single‑occupancy bedrooms (s 22(2)); older licensed share rooms are grandfathered (s 22(3)).\n- Fire precautions: sprinkler system required (AS 2118.4‑2012) unless existing licensed facility or night‑shift staffing condition applies (s 23(2)(c)–(3)).\n- Record retention: resident records and financial records retained for at least 5 years after leaving or death (ss 7(3), 15(2)).\n\n"},"summary":{"complexity_score":1,"scope_assessment":{"changed":false,"description":"Scope cannot be assessed as the legislative text was not retrievable. No comparison between original intent and final form is possible from the information provided."},"complexity_factors":["No substantive legislative text was available for analysis — the source URL returned a 404 Page Not Found error","Complexity cannot be meaningfully assessed without access to the actual provisions","Score of 1 reflects absence of content, not simplicity of the underlying law"],"plain_english_summary":"The Supported Residential Facilities Regulations 2024 are South Australian subordinate rules governing privately run supported residential facilities. They set the legal minimum standards — likely covering licensing, staffing, resident rights, safety and inspection powers — that facility operators must meet.\n\nThese rules matter to operators, residents, families/carers and inspectors because breaches can lead to penalties or licence loss and directly affect care and safety in SRFs."},"flash_summary_failed":{"failed":true,"reason":"A positive credit balance is required for all requests, including BYOK, so fallback providers remain available. Add credits at https://vercel.com/d?to=%2F%5Bteam%5D%2F%7E%2Fai%3Fmodal%3Dtop-up to continue.","source":"analysis-cron"},"kimi_summary":{"content_quality":"ok","complexity_score":5,"scope_assessment":{"changed":false,"description":"The regulations appear consistent with the original intent of the Supported Residential Facilities Act 1992. They modernise and replace the 2009 regulations without significantly expanding beyond the established regulatory framework for licensing, standards of care, and consumer protection in residential aged care and disability accommodation."},"complexity_factors":["Moderate length (28 regulations plus 3 schedules) with detailed prescriptive requirements","Cross-references to the Supported Residential Facilities Act 1992 and Commonwealth Aged Care Quality and Safety Commission Act 2018","Conditional staffing requirements based on facility size (16 residents threshold) and type (nursing home vs other)","Nested exceptions in fire safety (regulation 23(3)) and night shift nursing coverage (regulation 19(1)(b))","Multiple overlapping record-keeping obligations across Parts 3, 4, and 5 with different retention periods","Defined terms include external references (Building Code of Australia, Australian Standards AS 1428.1:2021 and AS 2118.4-2012)","Grandfathering provisions for existing facilities regarding shared bedrooms (regulation 22(3)) and sprinkler systems (regulation 23(3))","Template documents in Schedules 1 and 2 with extensive fill-in-the-blank requirements"],"plain_english_summary":"These regulations set the rules for running supported residential facilities in South Australia—places like hostels and nursing homes that provide accommodation and personal care services to vulnerable people, often older Australians or those with disabilities.\n\n**What the regulations do:**\n\n*   **Licensing:** They set timeframes for licence applications (8 weeks to decide, apply 12 weeks before expiry) and require facilities to display a notice showing they're licensed.\n*   **Transparency:** Facilities must provide a detailed prospectus (like a brochure) explaining services, fees, and residents' rights. Before anyone signs a contract, they must get a specific disclosure statement, a personalised service plan, and a checklist to ensure they understand what they're agreeing to.\n*   **Care standards:** They mandate specific standards for privacy, dignity, hygiene, nutrition, mobility assistance, activities, and medication management. For example, residents must be able to maintain personal hygiene, receive suitable food, and have their medication stored securely and separately from others.\n*   **Staffing:** They require minimum staffing levels—especially for nursing homes. Small nursing homes (16 or fewer residents) need a nurse on duty (or on close call at night) plus domestic staff. Larger ones need two nursing staff on duty at all times. All facilities need a manager on site at least 25 hours per week.\n*   **Physical standards:** They specify requirements for bedrooms (single occupancy for new facilities), fire safety (sprinklers, evacuation drills), hygiene, maintenance, and accessibility features like grab rails.\n*   **Record keeping:** Facilities must keep detailed records including visitor logs, medical records, service plans, and financial records (kept for 5 years).\n*   **Financial protection:** They establish an indemnity fund (funded by 10% of fees and fines) to compensate residents if things go wrong, and set rules for managing residents' personal finances.\n*   **Dispute resolution:** Facilities must have procedures for handling complaints and disputes, including access to independent advocates.\n\n**Who it affects:**\n\n*   **Proprietors and managers** of supported residential facilities (who face penalties up to $2,500 for breaches)\n*   **Residents** and their families (who gain enforceable rights to quality care and transparency)\n*   **Staff** (who must meet qualification and rostering requirements)\n\n**Why it matters:**\n\nThese regulations protect vulnerable people who may not be able to advocate for themselves. They ensure facilities can't cut corners on staffing, safety, or dignity. The mandatory contract cooling-off period (15 business days) and disclosure requirements prevent predatory practices, while the indemnity fund provides a financial backstop if a facility fails to meet its obligations."}},"importantCases":[],"_links":{"self":"/api/acts/supported-residential-facilities-regulations-2024","history":"/api/acts/supported-residential-facilities-regulations-2024/history","analysis":"/api/acts/supported-residential-facilities-regulations-2024/analysis","conflicts":"/api/acts/supported-residential-facilities-regulations-2024/conflicts","importantCases":"/api/acts/supported-residential-facilities-regulations-2024/important-cases","documents":"/api/acts/supported-residential-facilities-regulations-2024/documents"}}