{"id":"sr:service-victoria-transfer-disability-service-safeguards-functions","name":"Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020","slug":"service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020","collection":"regulation","jurisdiction":"vic","status":"in_force","isInForce":true,"actNumber":null,"makingDate":null,"administeringDepartment":null,"currentVersion":{"id":183506,"registerId":"vic-sr:service-victoria-transfer-disability-service-safeguards-functions-current","compilationNumber":null,"startDate":"2026-04-05","status":"InForce","reasons":null,"registeredAt":null},"sections":[{"sectionNumber":"1","sectionType":"section","heading":"Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020","content":"Version No. 002\n\n**Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020**\n\n**S.R. No. 138/2020**\n\nVersion incorporating amendments as at  \n29 May 2024\n\n**TABLE OF PROVISIONS**\n\n*Regulation Page*\n\n1 Objectives 1\n\n2 Authorising provision 1\n\n3 Commencement 1\n\n4 Definitions 2\n\n5 Transferred customer service functions 2\n\n6 Transferred identity verification functions 2\n\nSchedule 1—Transferred customer service functions 4\n\nSchedule 2—Transferred identity verification functions 5\n\n═════════════\n\nEndnotes 7\n\n1 General information 7\n\n2 Table of Amendments 9\n\n3 Explanatory details 10\n\n**Version No.** **002**\n\n**Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020**\n\n**S.R. No. 138/2020**\n\nVersion incorporating amendments as at  \n29 May 2024\n\n\t1 Objectives\n\nThe objectives of these Regulations are—\n\n(a) to prescribe customer service functions that are transferred to the Service Victoria CEO under the **Service Victoria Act 2018**; and\n\nReg. 1(b) amended by S.R. No. 38/2024 reg. 11(1).\n\n(b) to prescribe identity verification functions that are transferred to the Service Victoria CEO under the **Service Victoria Act 2018**.\n\nReg. 1(c) revoked by S.R. No. 38/2024 reg. 11(2).\n\n* * * * *\n\n\t2 Authorising provision\n\nThese Regulations are made under section 58 of the **Service Victoria Act 2018**.\n\n\t3 Commencement\n\nThese Regulations come into operation on 1 July 2021.\n\n\t4 Definitions\n\nIn these Regulations—\n\n***Board***  has the same meaning as in the **Disability Service Safeguards Act 2018**;\n\n***disability worker***  has the same meaning as in the **Disability Service Safeguards Act 2018**;\n\n***mobile application*** means a software application designed for use on a portable electronic device such as a mobile phone or a handheld computing device;\n\n***the Act*** means the **Service Victoria Act 2018**.\n\n\t5 Transferred customer service functions\n\nFor the purposes of section 5(5) of the Act, a customer service function set out in the Table in Schedule 1 is a transferred customer service function.\n\n**Note**\n\nA transferred customer service function is to be performed by the Service Victoria CEO from the commencement of this regulation that prescribes the function to be a transferred customer service function (see section 5(5) of the Act).\n\n\t6 Transferred identity verification functions\n\nFor the purposes of section 10(5) of the Act, an identity verification function set out in the Table in Schedule 2 is a transferred identity verification function.\n\n**Note**\n\nA transferred identity verification function is to be performed by the Service Victoria CEO from the commencement of this regulation that prescribes the function to be a transferred identity verification function (see section 10(5) of the Act).\n\nReg. 7 revoked by S.R. No. 38/2024 reg. 12.\n\n* * * * *\n\nSchedule 1—Transferred customer service functions\n\nRegulation 5\n\n| *Column 1*<br>*Item number* | *Column 2*<br>*Transferred customer service function* | *Column 3*<br>*Service agency from which function is transferred* |\n| --- | --- | --- |\n| 1 | Receiving and processing an application for registration as a disability worker under section 151(1) of the **Disability Service Safeguards Act 2018**. | The Board |\n| 2 | Receiving and processing an application to renew an applicant's registration as a disability worker under section 186(1) of the **Disability Service Safeguards Act 2018**. | The Board |\n| 3 | Delivery to a registered disability worker, through a mobile application, of a certificate of registration given by the Board under section 199(1) of the **Disability Service Safeguards Act 2018**. | The Board |\n\n\nSchedule 2—Transferred identity verification functions\n\nRegulation 6\n\n| *Column 1*<br>*Item number* | *Column 2*<br>*Transferred identity verification function* | *Column 3*<br>*Service agency from which function is transferred* |\n| --- | --- | --- |\n| 1 | Collecting identity information provided with an application for registration as a disability worker under section 151(1) of the **Disability Service Safeguards Act 2018**, and verifying the applicant's identity. | The Board |\n| 2 | Collecting identity information provided with an application to renew a registration as a disability worker under section 186(1) of the **Disability Service Safeguards Act 2018**, and verifying the applicant's identity. | The Board |\n\n\nSch. 3 revoked by S.R. No. 38/2024 reg. 13.\n\n* * * * *\n\n═════════════\n\nEndnotes\n\n1 General information\n\nSee [www.legislation.vic.gov.au](http://www.legislation.vic.gov.au) for Victorian Bills, Acts and current Versions of legislation and up-to-date legislative information.\n\nThe Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020, S.R. No. 138/2020 were made on 15 December 2020 by the Governor in Council under section 58 of the **Service Victoria Act 2018**, No. 14/2018 and came into operation on 1 July 2021: regulation 3.\n\nThe Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020 will sunset 10 years after the day of making on 15 December 2030 (see section 5 of the **Subordinate Legislation Act 1994**).\n\nINTERPRETATION OF LEGISLATION ACT 1984 (ILA)\n\nStyle changes\n\nSection 54A of the ILA authorises the making of the style changes set out in Schedule 1 to that Act.\n\nReferences to ILA s. 39B\n\nSidenotes which cite ILA s. 39B refer to section 39B of the ILA which provides that where an undivided regulation, rule or clause of a Schedule is amended by the insertion of one or more subregulations, subrules or subclauses the original regulation, rule or clause becomes subregulation, subrule or subclause (1) and is amended by the insertion of the expression \"(1)\" at the beginning of the original regulation, rule or clause.\n\nInterpretation\n\nAs from 1 January 2001, amendments to section 36 of the ILA have the following effects:\n\n• Headings\n\nAll headings included in a Statutory Rule which is made on or after  \n1 January 2001 form part of that Statutory Rule. Any heading inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, forms part of that Statutory Rule.  \nThis includes headings to Parts, Divisions or Subdivisions in a Schedule; Orders; Parts into which an Order is divided; clauses; regulations; rules; items; tables; columns; examples; diagrams; notes or forms.  \nSee section 36(1A)(2A)(2B).\n\n• Examples, diagrams or notes\n\nAll examples, diagrams or notes included in a Statutory Rule which is made on or after 1 January 2001 form part of that Statutory Rule. Any examples, diagrams or notes inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, form part of that Statutory Rule. See section 36(3A).\n\n• Punctuation\n\nAll punctuation included in a Statutory Rule which is made on or after  \n1 January 2001 forms part of that Statutory Rule. Any punctuation inserted in a Statutory Rule which was made before 1 January 2001, by a Statutory Rule made on or after 1 January 2001, forms part of that Statutory Rule.  \nSee section 36(3B).\n\n• Provision numbers\n\nAll provision numbers included in a Statutory Rule form part of that Statutory Rule, whether inserted in the Statutory Rule before, on or after  \n1 January 2001. Provision numbers include regulation numbers, rule numbers, subregulation numbers, subrule numbers, paragraphs and subparagraphs. See section 36(3C).\n\n• Location of \"legislative items\"\n\nA \"legislative item\" is a penalty, an example or a note. As from 13 October 2004, a legislative item relating to a provision of a Statutory Rule is taken to be at the foot of that provision even if it is preceded or followed by another legislative item that relates to that provision. For example, if a penalty at the foot of a provision is followed by a note, both of these legislative items will be regarded as being at the foot of that provision. See section 36B.\n\n• Other material\n\nAny explanatory memorandum, table of provisions, endnotes, index and other material printed after the Endnotes does not form part of a Statutory Rule. See section 36(3)(3D)(3E).\n\n2 Table of Amendments\n\nThis publication incorporates amendments made to the Service Victoria (Transfer of Disability Service Safeguards Functions) Regulations 2020 by statutory rules, subordinate instruments and Acts.\n\n–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––\n\nService Victoria (Miscellaneous) Amendment Regulations 2024, S.R. No. 38/2024\n\n| *Date of Making:* | 28.5.24 |\n| --- | --- |\n| *Date of Commencement:* | Regs 11–13 on 29.5.24: reg. 3 |\n\n\n–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––\n\n3 Explanatory details\n\nNo entries at date of publication.","sortOrder":0}],"analysis":{"flash_summary":{"complexity_score":3,"scope_assessment":{"changed":false,"description":"The core scope — prescribing specific customer service and identity verification functions to transfer from the Board to the Service Victoria CEO — remains. Later amendments revoked or amended minor provisions (see Table of Amendments and notes on regs 1, 7 and Sch 3) but did not alter the functions listed in Schedules 1–2 (regs 5–6; Schs 1–2)."},"complexity_factors":["Cross‑references to other Acts (Service Victoria Act 2018; Disability Service Safeguards Act 2018) require reading external provisions to understand legal effect (regs 2, 4, 5–6).","Function transfer is concrete but operationally sensitive: intake, identity verification and certificate delivery move agencies, requiring inter‑agency coordination (Schs 1–2; regs 5–6).","Limited definitions (e.g. 'mobile application') affect delivery method but leave technical standards and processes to implementing agencies (reg 4).","Amendments and revoked provisions are recorded, so users must track later statutory rules to confirm current text (Table of Amendments; Endnotes)."],"plain_english_summary":"These Regulations move specified customer‑service and identity‑verification tasks for disability worker registration from the Disability Service Safeguards Board to the Service Victoria CEO, effective 1 July 2021 (regs 3, 5–6; Schedules 1–2). They make Service Victoria the operational contact for intake, processing, identity checks and delivery of registration certificates (including by mobile app), shifting who performs verification and who applicants must deal with (Schs 1–2; reg 4)."},"issue_detection":{"absurdities":[],"contradictions":[]},"flash_summary_failed":{"failed":true,"reason":"A positive credit balance is required for all requests, including BYOK, so fallback providers remain available. Add credits at https://vercel.com/d?to=%2F%5Bteam%5D%2F%7E%2Fai%3Fmodal%3Dtop-up to continue.","source":"analysis-cron"},"summary":{"complexity_score":2,"scope_assessment":{"changed":false,"description":"Based on the available text, the regulation appears to do exactly what its title describes — transfer defined disability service safeguards functions to Service Victoria. There is no evidence in the provided text of scope creep or departure from the original intent. The instrument reads as a targeted administrative mechanism."},"complexity_factors":["The provided text is heavily truncated and repetitive, containing almost no substantive legislative content beyond the title and version history","What little substance exists suggests a narrow administrative transfer of functions between government bodies","No complex definitions, thresholds, offence provisions, or cross-referencing with other legislation is visible in the provided text","The regulation appears to be a machinery-of-government instrument with limited direct public impact"],"plain_english_summary":"This regulation transfers certain administrative and digital disability safeguards functions to Service Victoria, shifting tasks like identity verification and record handling for disability worker screening onto the state’s digital platform. \n\nIt affects people with disabilities, service providers, and oversight agencies by centralizing back‑end processes; it’s an administrative, not substantive, change to how safeguarding checks are managed rather than to individuals’ legal rights."},"kimi_summary":{"content_quality":"ok","complexity_score":2,"scope_assessment":{"changed":false,"description":"The legislation remains tightly focused on its original purpose of transferring specific administrative functions related to disability worker registration from the Board to Service Victoria. The 2024 amendments actually reduced scope by removing regulation 1(c) and revoking regulation 7 and Schedule 3, suggesting a narrowing rather than expansion of original intent."},"complexity_factors":["Very short instrument (7 pages total, ~3 pages of substantive content)","Only 4 defined terms in the interpretation section","Simple tabular structure in Schedules 1 and 2 with no nested conditions","No cross-references beyond citations to parent Act and Disability Service Safeguards Act","Straightforward transfer of functions with no exceptions, exemptions, or conditional logic","Amendment history shows removal of content (revocation of regulation 7 and Schedule 3) rather than addition of complexity"],"plain_english_summary":"This legislation transfers specific administrative tasks related to disability worker registration from the Disability Service Safeguards Board to Service Victoria, the Victorian government's digital services agency.\n\n**What it does:**\n- Moves three **customer service functions** to Service Victoria:\n  - Receiving and processing applications from people wanting to register as disability workers\n  - Receiving and processing renewal applications from registered disability workers\n  - Delivering registration certificates to workers via a mobile app\n\n- Moves two **identity verification functions** to Service Victoria:\n  - Collecting and checking identity information from new applicants\n  - Collecting and checking identity information from people renewing their registration\n\n**Who it affects:**\n- **Disability workers** in Victoria who need to register or renew their registration with the Board\n- **The Disability Service Safeguards Board**, which previously handled these tasks directly\n- **Service Victoria**, which now performs these administrative functions on the Board's behalf\n\n**Why it matters:**\nThis is part of a broader government effort to centralise and digitise citizen-facing services. Instead of the Board handling paperwork and identity checks directly, these tasks are now done through Service Victoria's digital platform (likely the Service Victoria app). This should make it easier for disability workers to apply for and maintain their registration using their mobile phones, while allowing the Board to focus on regulatory oversight rather than administrative processing."}},"importantCases":[],"_links":{"self":"/api/acts/service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020","history":"/api/acts/service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020/history","analysis":"/api/acts/service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020/analysis","conflicts":"/api/acts/service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020/conflicts","importantCases":"/api/acts/service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020/important-cases","documents":"/api/acts/service-victoria-transfer-of-disability-service-safeguards-functions-regulations-2020/documents"}}