{"id":"qld:act-1989-084","name":"Fair Trading Act 1989","slug":"fair-trading-act-1989","collection":"act","jurisdiction":"qld","status":"in_force","isInForce":true,"actNumber":"84 of 1989","makingDate":null,"administeringDepartment":null,"currentVersion":{"id":29963,"registerId":"qld-act-1989-084-current","compilationNumber":null,"startDate":"2026-04-01","status":"InForce","reasons":null,"registeredAt":null},"sections":[{"sectionNumber":"pt.1","sectionType":"part","heading":"Preliminary","content":"# Preliminary","sortOrder":0},{"sectionNumber":"sec.1","sectionType":"section","heading":"Short title and citation","content":"### sec.1 Short title and citation\n\nThis Act may be cited as the Fair Trading Act 1989 .","sortOrder":1},{"sectionNumber":"sec.2","sectionType":"section","heading":null,"content":"### Section sec.2\n\ns 2 amd 1994 No. 36 s 2 sch\nom 7 June 1996 RA s 37","sortOrder":2},{"sectionNumber":"sec.3","sectionType":"section","heading":"Objective of this Act","content":"### sec.3 Objective of this Act\n\nThe principal objective of this Act is to improve consumer wellbeing through consumer empowerment and protection, fostering effective competition and enabling the confident participation of consumers in markets in which both consumers and suppliers trade fairly.\ns 3 amd 2010 No. 54 s 5","sortOrder":3},{"sectionNumber":"sec.4","sectionType":"section","heading":"This part does not apply for the Australian Consumer Law (Queensland)","content":"### sec.4 This part does not apply for the Australian Consumer Law (Queensland)\n\nThis part (other than sections 1 and 3 ) does not apply for the interpretation or operation of the Australian Consumer Law (Queensland).\nThe definitions in section 5 of this Act do not apply for the interpretation of the Australian Consumer Law (Queensland). That law has its own list of definitions in section 2 of that law.\ns 4 sub 2010 No. 54 s 6","sortOrder":4},{"sectionNumber":"sec.4A","sectionType":"section","heading":"Application of Act","content":"### sec.4A Application of Act\n\nThis Act applies to and in relation to—\npersons carrying on business within Queensland; or\nbodies corporate incorporated or registered under the law of Queensland; or\npersons ordinarily resident in Queensland; or\npersons otherwise connected with Queensland.\nSubject to subsection (1) , this Act extends to conduct, and other acts, matters and things, occurring or existing outside or partly outside Queensland (whether within or outside Australia).\ns 4A ins 2010 No. 54 s 6\n(sec.4A-ssec.1) This Act applies to and in relation to— persons carrying on business within Queensland; or bodies corporate incorporated or registered under the law of Queensland; or persons ordinarily resident in Queensland; or persons otherwise connected with Queensland.\n(sec.4A-ssec.2) Subject to subsection (1) , this Act extends to conduct, and other acts, matters and things, occurring or existing outside or partly outside Queensland (whether within or outside Australia).\n- (a) persons carrying on business within Queensland; or\n- (b) bodies corporate incorporated or registered under the law of Queensland; or\n- (c) persons ordinarily resident in Queensland; or\n- (d) persons otherwise connected with Queensland.","sortOrder":5},{"sectionNumber":"sec.4B","sectionType":"section","heading":"Reference to this Act or to a particular provision of the Australian Consumer Law (Queensland)","content":"### sec.4B Reference to this Act or to a particular provision of the Australian Consumer Law (Queensland)\n\nTo remove any doubt, a reference in this Act to this Act may be taken to include a reference to the Australian Consumer Law (Queensland).\nSection 90 (Power to obtain information) refers to any matter relevant to the operation or enforcement of this Act, which would include any matter relevant to the operation or enforcement of the Australian Consumer Law (Queensland).\nIn this Act, a reference to a particular provision of the Australian Consumer Law (Queensland) is a reference to the provision of that number in schedule 2 of the Competition and Consumer Act , applying as a law of Queensland under part 3 .\ns 4B ins 2010 No. 54 s 6\n(sec.4B-ssec.1) To remove any doubt, a reference in this Act to this Act may be taken to include a reference to the Australian Consumer Law (Queensland). Section 90 (Power to obtain information) refers to any matter relevant to the operation or enforcement of this Act, which would include any matter relevant to the operation or enforcement of the Australian Consumer Law (Queensland).\n(sec.4B-ssec.2) In this Act, a reference to a particular provision of the Australian Consumer Law (Queensland) is a reference to the provision of that number in schedule 2 of the Competition and Consumer Act , applying as a law of Queensland under part 3 .","sortOrder":6},{"sectionNumber":"sec.5","sectionType":"section","heading":"Definitions","content":"### sec.5 Definitions\n\nIn this Act—\nACL(Q) means the Australian Consumer Law (Queensland).\ns 5 def ACL(Q) ins 2010 No. 54 s 7 (2)\nacquire , in relation to services, includes accept.\ns 5 def acquire sub 2010 No. 54 s 7\napplication law , for part 3 , see section 14 (1) .\ns 5 def application law ins 2010 No. 54 s 7 (2)\napproved form ...\ns 5 def approved form ins 1995 No. 58 s 4 sch 1\nom 2010 No. 54 s 7 (1)\nassistant commissioner ...\ns 5 def assistant commissioner sub 1992 No. 68 s 3 sch 1\nom 1997 No. 12 s 4 (2)\nauction ...\ns 5 def auction om 2010 No. 54 s 7 (1)\nAustralian Consumer Law (Queensland) means the Australian Consumer Law (Queensland) as provided for in part 3 .\ns 5 def Australian Consumer Law (Queensland) ins 2010 No. 54 s 7 (2)\nAustralian Consumer Law text see section 14 (1) .\ns 5 def Australian Consumer Law text ins 2010 No. 54 s 7 (2)\nbureau ...\ns 5 def bureau om 1997 No. 82 s 3 sch\nbusiness ...\ns 5 def business om 2010 No. 54 s 7 (1)\ncode of practice means a code of practice prescribed by regulation under section 88A .\ns 5 def code of practice ins 1994 No. 36 s 3 (1)\ncommissioner means the commissioner for fair trading.\ns 5 def commissioner sub 1992 No. 68 s 3 sch 1\namd 1999 No. 63 s 54 (1)\ncommittee ...\ns 5 def committee om 2010 No. 54 s 7 (1)\nCompetition and Consumer Act means the Competition and Consumer Act 2010 (Cwlth) .\ns 5 def Competition and Consumer Act ins 2010 No. 54 s 7 (2)\ncomponent part ...\ns 5 def component part om 2010 No. 54 s 7 (1)\nconsumer has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def consumer ins 1994 No. 36 s 3 (1)\nsub 2010 No. 54 s 7\nconsumer contract has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def consumer contract ins 2010 No. 54 s 7 (2)\ncouncil ...\ns 5 def council om 2010 No. 54 s 7 (1)\ncourt ...\ns 5 def court ins 1994 No. 36 s 3 (1)\nom 2010 No. 54 s 7 (1)\ncredit ...\ns 5 def credit om 2010 No. 54 s 7 (1)\nDistrict Court means the District Court of Queensland.\ns 5 def District Court ins 2010 No. 54 s 7 (2)\nembargo notice see section 39 (1) .\ns 5 def embargo notice ins 2010 No. 54 s 7 (2)\nembargo period , for an embargo notice, means the period stated in the embargo notice under section 39 (4) (c) or (d) .\ns 5 def embargo period ins 2010 No. 54 s 7 (2)\nevidential burden , in relation to a matter, means the burden of adducing or pointing to evidence that suggests a reasonable possibility that the matter exists or does not exist.\ns 5 def evidential burden ins 2010 No. 54 s 7 (2)\nexecutive officer , of a corporation, means a person who is concerned with, or takes part in, the corporation’s management, whether or not the person is a director or the person’s position is given the name of executive officer.\ns 5 def executive officer ins 2010 No. 54 s 7 (2)\nextended application see section 56 (1) .\ns 5 def extended application ins 2010 No. 54 s 7 (2)\nFTA consumer offence provision means—\nsection 84 (1) ; or\nsection 86 .\ns 5 def FTA consumer offence provision ins 2010 No. 54 s 7 (2)\nFTA offence provision means—\nan FTA consumer offence provision; or\nsection 45 ; or\nsection 47 ; or\nsection 90 (4) ; or\nsection 91 ; or\nsection 92 (1) (b) , (c) , (d) or (e) ; or\nsection 92B ; or\nsection 104 ; or\nsection 105 .\ns 5 def FTA offence provision ins 2010 No. 54 s 7 (2)\ngiving effect to ...\ns 5 def giving effect to om 2010 No. 54 s 7 (1)\ngoods has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def goods sub 2010 No. 54 s 7\nhire-purchase agreement ...\ns 5 def hire-purchase agreement om 2010 No. 54 s 7 (1)\ninfringement notice means an infringement notice issued under section 31 (1) .\ns 5 def infringement notice ins 2010 No. 54 s 7 (2)\ninfringement notice compliance period see section 36 (1) .\ns 5 def infringement notice compliance period ins 2010 No. 54 s 7 (2)\ninfringement notice provision see section 31 (2) .\ns 5 def infringement notice provision ins 2010 No. 54 s 7 (2)\ninspector means—\nthe commissioner; or\nan inspector appointed for the purposes of this Act.\ns 5 def inspector amd 1994 No. 36 s 3 (2) ; 1997 No. 12 s 4 (3)\nsub 2002 No. 52 s 19 sch\namd 2009 No. 50 s 18 sch\ninstrument , for part 3 , see section 14 (1) .\ns 5 def instrument ins 2010 No. 54 s 7 (2)\ninterest ...\ns 5 def interest ins 1994 No. 36 s 3 (1)\nom 2010 No. 54 s 7 (1)\nIntergovernmental Agreement , for part 3 , see section 14 (1) .\ns 5 def Intergovernmental Agreement ins 2010 No. 54 s 7 (2)\ninvolved , in relation to a contravention, or conduct that constitutes a contravention, of a provision of this Act, has the same meaning as it has in the Australian Consumer Law (Queensland) in relation to a contravention, or conduct that constitutes a contravention, of a provision of that law.\ns 5 def involved ins 2010 No. 54 s 7 (2)\njurisdiction see section 14 (1) .\ns 5 def jurisdiction ins 2010 No. 54 s 7 (2)\nlaw , for part 3 , see section 14 (1) .\ns 5 def law ins 2010 No. 54 s 7 (2)\nlisted corporation has the meaning given by the Corporations Act , section 9 .\ns 5 def listed corporation ins 2010 No. 54 s 7 (2)\nMagistrates Court has the meaning given by the Acts Interpretation Act 1954 , schedule 1 .\nThe Competition and Consumer Act confers jurisdiction on the Federal Magistrates Court for particular matters arising under the Australian Consumer Law applying as a law of the Commonwealth, but that court does not have jurisdiction in relation to matters arising under the Australian Consumer Law (Queensland).\ns 5 def Magistrates Court ins 2010 No. 54 s 7 (2)\namd 2013 No. 39 s 110 (1) s ch 3 pt 1\nMinister ...\ns 5 def Minister om 1991 No. 97 s 3 sch 2\nmodifications , for part 3 , see section 14 (1) .\ns 5 def modifications ins 2010 No. 54 s 7 (2)\nmonth , for part 3 , see section 14 (1) .\ns 5 def month ins 2010 No. 54 s 7 (2)\noffice ...\ns 5 def office ins 1997 No. 82 s 3 sch\namd 1999 No. 63 s 54 (2)\nom 2010 No. 54 s 7 (1)\nparticipating jurisdiction , for part 3 , see section 14 (1) .\ns 5 def participating jurisdiction ins 2010 No. 54 s 7 (2)\npremises has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def premises sub 2010 No. 54 s 7\nprice ...\ns 5 def price amd 1999 No. 71 s 239 sch 1\nom 2010 No. 54 s 7 (1)\nproduct related service has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def product related service ins 2010 No. 54 s 7 (2)\nprovision ...\ns 5 def provision om 2010 No. 54 s 7 (1)\npublished , in relation to a statement, includes—\ninserted in a publication; and\npublicly exhibited in any place; and\ncontained in a document or other thing capable of providing information that is given or sent to any person or left at the person’s address; and\nbroadcast by radio or television or otherwise publicly announced by any means; and\nreproduced electronically.\nrecords includes any record of information however compiled, recorded or stored and any books, documents or writings.\nsend includes deliver.\nservices has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def services amd 1992 No. 68 s 3 sch 1 ; 1994 No. 36 s 2 sch ; 2007 No. 36 s 2 sch\nsub 2010 No. 54 s 7\nshoes ...\ns 5 def shoes om 1997 No. 12 s 4 (2)\nsmall claims tribunal ...\ns 5 def small claims tribunal om 2009 No. 24 s 509\nsole ...\ns 5 def sole om 1997 No. 12 s 4 (2)\nState , for part 3 , see section 14 (1) .\ns 5 def State ins 2010 No. 54 s 7 (2)\nsupply has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def supply sub 1992 No. 68 s 3 sch 1 ; 1997 No. 12 s 4 (4) ; 2010 No. 54 s 7\nSupreme Court means the Supreme Court of Queensland.\ns 5 def Supreme Court ins 2010 No. 54 s 7 (2)\nTerritory , for part 3 , see section 14 (1) .\ns 5 def Territory ins 2010 No. 54 s 7 (2)\nthe tribunal means QCAT.\ns 5 def the tribunal ins 2010 No. 54 s 7 (2)\nthis jurisdiction , for part 3 , see section 14 (1) .\ns 5 def this jurisdiction ins 2010 No. 54 s 7 (2)\nTPA ...\ns 5 def TPA ins 2005 No. 14 s 2 sch\nom 2010 No. 54 s 7 (1)\ntrade or commerce has the same meaning as it has in the Australian Consumer Law (Queensland).\ns 5 def trade or commerce sub 2010 No. 54 s 7\nunsolicited goods ...\ns 5 def unsolicited goods om 2010 No. 54 s 7 (1)\nunsolicited services ...\ns 5 def unsolicited services om 2010 No. 54 s 7 (1)\ns 5 amd 1991 No. 97 s 3 sch 2 ; 1992 No. 68 s 3 sch 1 ; 1994 No. 36 s 2 sch ; 1997 No. 12 s 4 (1)\n- (a) section 84 (1) ; or\n- (b) section 86 .\n- (a) an FTA consumer offence provision; or\n- (b) section 45 ; or\n- (c) section 47 ; or\n- (d) section 90 (4) ; or\n- (e) section 91 ; or\n- (f) section 92 (1) (b) , (c) , (d) or (e) ; or\n- (g) section 92B ; or\n- (h) section 104 ; or\n- (i) section 105 .\n- (a) the commissioner; or\n- (b) an inspector appointed for the purposes of this Act.\n- (a) inserted in a publication; and\n- (b) publicly exhibited in any place; and\n- (c) contained in a document or other thing capable of providing information that is given or sent to any person or left at the person’s address; and\n- (d) broadcast by radio or television or otherwise publicly announced by any means; and\n- (e) reproduced electronically.","sortOrder":7},{"sectionNumber":"sec.5A","sectionType":"section","heading":"Engaging in conduct and related matters","content":"### sec.5A Engaging in conduct and related matters\n\nThe Australian Consumer Law (Queensland), section 2 (2) applies for the interpretation of this Act in relation to the matters mentioned in it.\ns 5A (prev s 5(2)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\namd 2005 No. 14 s 2 sch\nsub 2010 No. 54 s 8","sortOrder":8},{"sectionNumber":"sec.5B","sectionType":"section","heading":null,"content":"### Section sec.5B\n\ns 5B (prev s 5(3)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\nom 2010 No. 54 s 9","sortOrder":9},{"sectionNumber":"sec.5C","sectionType":"section","heading":"Further meaning of acquisition or supply of services","content":"### sec.5C Further meaning of acquisition or supply of services\n\nIn this Act—\na reference to the supply or acquisition of services includes a reference to agreeing to supply or acquire services; and\na reference to the supply or acquisition of services includes a reference to the supply or acquisition of services together with property or other services, or both.\ns 5C (prev s 5(4)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\namd 2010 No. 54 s 10\n- (a) a reference to the supply or acquisition of services includes a reference to agreeing to supply or acquire services; and\n- (b) a reference to the supply or acquisition of services includes a reference to the supply or acquisition of services together with property or other services, or both.","sortOrder":10},{"sectionNumber":"sec.5D","sectionType":"section","heading":"Meaning of loss or damage and amount of loss or damage","content":"### sec.5D Meaning of loss or damage and amount of loss or damage\n\nIn this Act—\na reference to loss or damage, other than a reference to the amount of any loss or damage, includes a reference to injury; and\na reference to the amount of any loss or damage includes a reference to damages in respect of an injury.\ns 5D (prev s 5(5)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\n- (a) a reference to loss or damage, other than a reference to the amount of any loss or damage, includes a reference to injury; and\n- (b) a reference to the amount of any loss or damage includes a reference to damages in respect of an injury.","sortOrder":11},{"sectionNumber":"sec.5E","sectionType":"section","heading":null,"content":"### Section sec.5E\n\ns 5E (prev s 5(6)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\nom 2010 No. 54 s 11","sortOrder":12},{"sectionNumber":"sec.5F","sectionType":"section","heading":null,"content":"### Section sec.5F\n\ns 5F (prev s 5(9)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\namd 1997 No. 12 s 5\nom 2010 No. 54 s 11","sortOrder":13},{"sectionNumber":"sec.5G","sectionType":"section","heading":null,"content":"### Section sec.5G\n\ns 5G (prev s 5(11)) amd 1994 No. 36 s 2 sch\nrenum 1994 No. 36 s 2 sch\namd 2001 No. 45 s 29 sch 3\nom 2010 No. 54 s 11","sortOrder":14},{"sectionNumber":"sec.6","sectionType":"section","heading":null,"content":"### Section sec.6\n\ns 6 sub 1994 No. 36 s 4\namd 2000 No. 20 s 29 sch 3\nom 2010 No. 54 s 11","sortOrder":15},{"sectionNumber":"sec.7","sectionType":"section","heading":"Crown bound","content":"### sec.7 Crown bound\n\nThis Act binds the Crown in right of the State and also, so far as the legislative power of the State extends, in all its other capacities, subject to the following—\nthe Crown shall not be liable to a penalty for a contravention of this Act;\nan agent of the Crown who contravenes this Act shall be liable for any penalty prescribed by this Act in relation to such a contravention.\n- (a) the Crown shall not be liable to a penalty for a contravention of this Act;\n- (b) an agent of the Crown who contravenes this Act shall be liable for any penalty prescribed by this Act in relation to such a contravention.","sortOrder":16},{"sectionNumber":"pt.2","sectionType":"part","heading":"Commissioner for fair trading","content":"# Commissioner for fair trading","sortOrder":17},{"sectionNumber":"sec.8","sectionType":"section","heading":"Commissioner for fair trading","content":"### sec.8 Commissioner for fair trading\n\nThere is to be a commissioner for fair trading.\nSubject to subsection (3) , the person who is the chief executive is, without further appointment, also the commissioner for fair trading.\nIf the chief executive appoints another person to be the commissioner, that person is the commissioner while the appointment is in force.\nA person may hold the office of commissioner as well as holding an office under the Public Sector Act 2022 .\nJudicial notice must be taken of the commissioner’s signature.\ns 8 sub 2010 No. 54 s 12\namd 2022 No. 34 s 365 sch 3\n(sec.8-ssec.1) There is to be a commissioner for fair trading.\n(sec.8-ssec.2) Subject to subsection (3) , the person who is the chief executive is, without further appointment, also the commissioner for fair trading.\n(sec.8-ssec.3) If the chief executive appoints another person to be the commissioner, that person is the commissioner while the appointment is in force.\n(sec.8-ssec.4) A person may hold the office of commissioner as well as holding an office under the Public Sector Act 2022 .\n(sec.8-ssec.5) Judicial notice must be taken of the commissioner’s signature.","sortOrder":18},{"sectionNumber":"sec.9","sectionType":"section","heading":"Other officers","content":"### sec.9 Other officers\n\nThe inspectors and other officers necessary to assist the commissioner are to be appointed under the Public Sector Act 2022 .\ns 9 prev s 9 amd 1994 No. 36 s 2 sch ; 2010 No. 23 s 352 sch 1\nom 2010 No. 54 s 12\npres s 9 (prev s 19) amd 1996 No. 37 s 147 sch 2\nsub 1997 No. 12 s 6\namd 1999 No. 63 s 56 ; 2009 No. 25 s 83 sch ; 2010 No. 54 s 13\nrenum 2010 No. 54 s 16\namd 2022 No. 34 s 365 sch 3","sortOrder":19},{"sectionNumber":"sec.10","sectionType":"section","heading":"Delegation by commissioner","content":"### sec.10 Delegation by commissioner\n\nThe commissioner may delegate the commissioner’s powers under this or another Act to a public service officer employed in the department.\ns 10 prev s 10 amd 1992 No. 68 s 3 sch 1 ; 1994 No. 36 s 2 sch\nom 2010 No. 54 s 12\npres s 10 (prev s 19A) ins 1997 No. 12 s 7\nrenum 2010 No. 54 s 16","sortOrder":20},{"sectionNumber":"sec.11","sectionType":"section","heading":"Functions of commissioner","content":"### sec.11 Functions of commissioner\n\nThe functions of the commissioner are—\nto administer the provisions of this Act and to facilitate its operation; and\nto promote the interests of consumers and persons negotiating or considering the acquisition of goods or services as consumers and to assist them to a greater awareness in relation to their assessment and use of goods or services; and\nto collect, examine and disseminate information in respect of matters affecting or likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers; and\nto receive and consider complaints concerning matters affecting or likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers and, if the commissioner is of the opinion that such action is warranted, to investigate the complaints and take such action in respect of the matter as seems proper to the commissioner; and\nto investigate fraudulent or deceptive practices in relation to matters that affect or are likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers and to take such action in respect of the practices as seems proper to the commissioner; and\nto advise and assist persons who seek from the commissioner information or guidance on matters affecting or likely to affect their interests as consumers or as persons negotiating or considering the acquisition of goods or services as consumers; and\nto encourage and undertake the dissemination of information concerning consumer affairs to producers, manufacturers and suppliers of goods or services; and\nto take action to promote and ensure safety in the supply of goods and services; and\nto administer such provisions of other Acts and discharge such other functions as the Minister may direct the commissioner to administer or discharge.\nSubsection (1) shall not be construed to require the commissioner or any officer of the department to give, or hold himself or herself out as ready or competent to give, to any person advice concerning the rights and liabilities in law of the person concerning any matter, or to aid in the enforcement of the rights of the person.\ns 11 prev s 11 amd 1992 No. 68 s 3 sch 1 ; 1994 No. 36 s 2 sch\nom 2010 No. 54 s 12\npres s 11 (prev s 21) amd 1997 No. 82 s 3 sch ; 2010 No. 54 s 15\nrenum 2010 No. 54 s 16\n(sec.11-ssec.1) The functions of the commissioner are— to administer the provisions of this Act and to facilitate its operation; and to promote the interests of consumers and persons negotiating or considering the acquisition of goods or services as consumers and to assist them to a greater awareness in relation to their assessment and use of goods or services; and to collect, examine and disseminate information in respect of matters affecting or likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers; and to receive and consider complaints concerning matters affecting or likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers and, if the commissioner is of the opinion that such action is warranted, to investigate the complaints and take such action in respect of the matter as seems proper to the commissioner; and to investigate fraudulent or deceptive practices in relation to matters that affect or are likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers and to take such action in respect of the practices as seems proper to the commissioner; and to advise and assist persons who seek from the commissioner information or guidance on matters affecting or likely to affect their interests as consumers or as persons negotiating or considering the acquisition of goods or services as consumers; and to encourage and undertake the dissemination of information concerning consumer affairs to producers, manufacturers and suppliers of goods or services; and to take action to promote and ensure safety in the supply of goods and services; and to administer such provisions of other Acts and discharge such other functions as the Minister may direct the commissioner to administer or discharge.\n(sec.11-ssec.2) Subsection (1) shall not be construed to require the commissioner or any officer of the department to give, or hold himself or herself out as ready or competent to give, to any person advice concerning the rights and liabilities in law of the person concerning any matter, or to aid in the enforcement of the rights of the person.\n- (a) to administer the provisions of this Act and to facilitate its operation; and\n- (b) to promote the interests of consumers and persons negotiating or considering the acquisition of goods or services as consumers and to assist them to a greater awareness in relation to their assessment and use of goods or services; and\n- (c) to collect, examine and disseminate information in respect of matters affecting or likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers; and\n- (d) to receive and consider complaints concerning matters affecting or likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers and, if the commissioner is of the opinion that such action is warranted, to investigate the complaints and take such action in respect of the matter as seems proper to the commissioner; and\n- (e) to investigate fraudulent or deceptive practices in relation to matters that affect or are likely to affect the interests of consumers or persons negotiating or considering the acquisition of goods or services as consumers and to take such action in respect of the practices as seems proper to the commissioner; and\n- (f) to advise and assist persons who seek from the commissioner information or guidance on matters affecting or likely to affect their interests as consumers or as persons negotiating or considering the acquisition of goods or services as consumers; and\n- (g) to encourage and undertake the dissemination of information concerning consumer affairs to producers, manufacturers and suppliers of goods or services; and\n- (h) to take action to promote and ensure safety in the supply of goods and services; and\n- (i) to administer such provisions of other Acts and discharge such other functions as the Minister may direct the commissioner to administer or discharge.","sortOrder":21},{"sectionNumber":"sec.12","sectionType":"section","heading":"Acting inspectors","content":"### sec.12 Acting inspectors\n\nThe Minister or the commissioner may appoint in writing any person who holds for the time being any office under the Crown in right of the State to act as an inspector for the purposes of this Act.\ns 12 prev s 12 amd 1994 No. 36 s 2 sch\nom 2010 No. 54 s 12\npres s 12 (prev s 22) amd 1994 No. 36 s 2 sch\nrenum 2010 No. 54 s 16","sortOrder":22},{"sectionNumber":"sec.13","sectionType":"section","heading":"Aid by government departments in supplying information","content":"### sec.13 Aid by government departments in supplying information\n\nExcept in respect of information which under any Act is not to be divulged, the chief executive of each department shall cooperate and shall cause the officers under the chief executive’s control to cooperate with the commissioner and shall render assistance in the provision of information required by the commissioner for the purposes of this Act.\ns 13 prev s 13 amd 1992 No. 68 s 3 sch 1 ; 1994 No. 36 s 2 sch\nom 2010 No. 54 s 12\npres s 13 (prev s 23) renum 2010 No. 54 s 16","sortOrder":23},{"sectionNumber":"pt.3","sectionType":"part","heading":"The Australian Consumer Law","content":"# The Australian Consumer Law","sortOrder":24},{"sectionNumber":"pt.3-div.1","sectionType":"division","heading":"Definitions","content":"## Definitions","sortOrder":25},{"sectionNumber":"sec.14","sectionType":"section","heading":"Definitions for pt 3","content":"### sec.14 Definitions for pt 3\n\nIn this part, unless the contrary intention appears—\napplication law means—\na law of a participating jurisdiction that applies the Australian Consumer Law, either with or without modifications, as a law of the participating jurisdiction; or\nany regulations or other legislative instrument made under a law described in paragraph (a) ; or\nthe Australian Consumer Law, applying as a law of the participating jurisdiction, either with or without modifications.\nAustralian Consumer Law means (according to the context)—\nthe Australian Consumer Law text; or\nthe Australian Consumer Law text, applying as a law of a participating jurisdiction, either with or without modifications.\nAustralian Consumer Law text means the text described in section 15 .\ninstrument means any document whatever, including the following—\nan Act or an instrument made under an Act;\na law of this jurisdiction or an instrument made under such a law;\nan award or other industrial determination or order, or an industrial agreement;\nany other order (whether executive, judicial or otherwise);\na notice, certificate or licence;\nan agreement;\nan application made, information or complaint laid, affidavit sworn, or warrant issued, for any purpose;\nan indictment, presentment, summons or writ;\nany other pleading in, or process issued in connection with, a legal or other proceeding.\nIntergovernmental Agreement means the Intergovernmental Agreement for the Australian Consumer Law made on 2 July 2009 between the Commonwealth, the State of New South Wales, the State of Victoria, the State of Queensland, the State of Western Australia, the State of South Australia, the State of Tasmania, the Australian Capital Territory and the Northern Territory of Australia, as in force for the time being.\njurisdiction means a State or the Commonwealth.\nlaw , in relation to a Territory, means a law of, or in force in, that Territory.\nmodifications includes additions, omissions and substitutions.\nmonth means a period commencing at the beginning of a day of one of the 12 months of the year and ending immediately before the beginning of the corresponding day of the next month or, if there is no such corresponding day, ending at the expiration of the next month.\nnotification , for a regulation, see the Statutory Instruments Act 1992 , section 47 .\nparticipating jurisdiction means a jurisdiction that is a party to the Intergovernmental Agreement and applies the Australian Consumer Law as a law of the jurisdiction, either with or without modifications.\nState includes a Territory.\nTerritory means the Australian Capital Territory or the Northern Territory of Australia.\nthis jurisdiction means Queensland.\nTerms used in this part and also in the Australian Consumer Law (Queensland) have the same meanings in this part as they have in that law.\nFor the purposes of this part—\na jurisdiction is taken to have applied the Australian Consumer Law as a law of the jurisdiction if a law of the jurisdiction substantially corresponds to the provisions of the Australian Consumer Law text, as in force from time to time; and\nthat corresponding law is taken to be the Australian Consumer Law, or the Australian Consumer Law text, applying as a law of that jurisdiction.\ns 14 prev s 14 om 2010 No. 54 s 12\npres s 14 ins 2010 No. 54 s 18\n(sec.14-ssec.1) In this part, unless the contrary intention appears— application law means— a law of a participating jurisdiction that applies the Australian Consumer Law, either with or without modifications, as a law of the participating jurisdiction; or any regulations or other legislative instrument made under a law described in paragraph (a) ; or the Australian Consumer Law, applying as a law of the participating jurisdiction, either with or without modifications. Australian Consumer Law means (according to the context)— the Australian Consumer Law text; or the Australian Consumer Law text, applying as a law of a participating jurisdiction, either with or without modifications. Australian Consumer Law text means the text described in section 15 . instrument means any document whatever, including the following— an Act or an instrument made under an Act; a law of this jurisdiction or an instrument made under such a law; an award or other industrial determination or order, or an industrial agreement; any other order (whether executive, judicial or otherwise); a notice, certificate or licence; an agreement; an application made, information or complaint laid, affidavit sworn, or warrant issued, for any purpose; an indictment, presentment, summons or writ; any other pleading in, or process issued in connection with, a legal or other proceeding. Intergovernmental Agreement means the Intergovernmental Agreement for the Australian Consumer Law made on 2 July 2009 between the Commonwealth, the State of New South Wales, the State of Victoria, the State of Queensland, the State of Western Australia, the State of South Australia, the State of Tasmania, the Australian Capital Territory and the Northern Territory of Australia, as in force for the time being. jurisdiction means a State or the Commonwealth. law , in relation to a Territory, means a law of, or in force in, that Territory. modifications includes additions, omissions and substitutions. month means a period commencing at the beginning of a day of one of the 12 months of the year and ending immediately before the beginning of the corresponding day of the next month or, if there is no such corresponding day, ending at the expiration of the next month. notification , for a regulation, see the Statutory Instruments Act 1992 , section 47 . participating jurisdiction means a jurisdiction that is a party to the Intergovernmental Agreement and applies the Australian Consumer Law as a law of the jurisdiction, either with or without modifications. State includes a Territory. Territory means the Australian Capital Territory or the Northern Territory of Australia. this jurisdiction means Queensland.\n(sec.14-ssec.2) Terms used in this part and also in the Australian Consumer Law (Queensland) have the same meanings in this part as they have in that law.\n(sec.14-ssec.3) For the purposes of this part— a jurisdiction is taken to have applied the Australian Consumer Law as a law of the jurisdiction if a law of the jurisdiction substantially corresponds to the provisions of the Australian Consumer Law text, as in force from time to time; and that corresponding law is taken to be the Australian Consumer Law, or the Australian Consumer Law text, applying as a law of that jurisdiction.\n- (a) a law of a participating jurisdiction that applies the Australian Consumer Law, either with or without modifications, as a law of the participating jurisdiction; or\n- (b) any regulations or other legislative instrument made under a law described in paragraph (a) ; or\n- (c) the Australian Consumer Law, applying as a law of the participating jurisdiction, either with or without modifications.\n- (a) the Australian Consumer Law text; or\n- (b) the Australian Consumer Law text, applying as a law of a participating jurisdiction, either with or without modifications.\n- (a) an Act or an instrument made under an Act;\n- (b) a law of this jurisdiction or an instrument made under such a law;\n- (c) an award or other industrial determination or order, or an industrial agreement;\n- (d) any other order (whether executive, judicial or otherwise);\n- (e) a notice, certificate or licence;\n- (f) an agreement;\n- (g) an application made, information or complaint laid, affidavit sworn, or warrant issued, for any purpose;\n- (h) an indictment, presentment, summons or writ;\n- (i) any other pleading in, or process issued in connection with, a legal or other proceeding.\n- (a) a jurisdiction is taken to have applied the Australian Consumer Law as a law of the jurisdiction if a law of the jurisdiction substantially corresponds to the provisions of the Australian Consumer Law text, as in force from time to time; and\n- (b) that corresponding law is taken to be the Australian Consumer Law, or the Australian Consumer Law text, applying as a law of that jurisdiction.","sortOrder":26},{"sectionNumber":"pt.3-div.2","sectionType":"division","heading":"Application of Australian Consumer Law","content":"## Application of Australian Consumer Law","sortOrder":27},{"sectionNumber":"sec.15","sectionType":"section","heading":"The Australian Consumer Law text","content":"### sec.15 The Australian Consumer Law text\n\nThe Australian Consumer Law text consists of—\nschedule 2 to the Competition and Consumer Act 2010 of the Commonwealth; and\nthe regulations under section 139G of that Act.\ns 15 prev s 15 om 1994 No. 36 s 2 sch\npres s 15 ins 2010 No. 54 s 18\n- (a) schedule 2 to the Competition and Consumer Act 2010 of the Commonwealth; and\n- (b) the regulations under section 139G of that Act.","sortOrder":28},{"sectionNumber":"sec.16","sectionType":"section","heading":"Application of Australian Consumer Law","content":"### sec.16 Application of Australian Consumer Law\n\nThe Australian Consumer Law text, as in force from time to time—\napplies as a law of this jurisdiction; and\nas so applying may be referred to as the Australian Consumer Law (Queensland); and\nas so applying is a part of this Act.\nThis section has effect subject to sections 17 , 18 and 19 .\ns 16 prev s 16 sub 1994 No. 36 s 2 sch\nom 2010 No. 54 s 12\npres s 16 ins 2010 No. 54 s 18\n(sec.16-ssec.1) The Australian Consumer Law text, as in force from time to time— applies as a law of this jurisdiction; and as so applying may be referred to as the Australian Consumer Law (Queensland); and as so applying is a part of this Act.\n(sec.16-ssec.2) This section has effect subject to sections 17 , 18 and 19 .\n- (a) applies as a law of this jurisdiction; and\n- (b) as so applying may be referred to as the Australian Consumer Law (Queensland); and\n- (c) as so applying is a part of this Act.","sortOrder":29},{"sectionNumber":"sec.17","sectionType":"section","heading":"Future modifications of Australian Consumer Law text","content":"### sec.17 Future modifications of Australian Consumer Law text\n\nA modification made by a Commonwealth law to the Australian Consumer Law text after the commencement of this section does not apply under section 16 if the modification is declared by a regulation under this Act to be excluded from the operation of that section.\nA regulation under subsection (1) has effect only if its making is notified no later than 2 months after the date of the modification.\nSubsection (1) ceases to apply to the modification if a further regulation under this Act so provides.\nFor the purposes of this section, the date of the modification is the date on which the Commonwealth Act effecting the modification receives the Royal Assent or the regulation effecting the modification is registered under the Legislative Instruments Act 2003 of the Commonwealth.\ns 17 prev s 17 om 2010 No. 54 s 12\npres s 17 ins 2010 No. 54 s 18\n(sec.17-ssec.1) A modification made by a Commonwealth law to the Australian Consumer Law text after the commencement of this section does not apply under section 16 if the modification is declared by a regulation under this Act to be excluded from the operation of that section.\n(sec.17-ssec.2) A regulation under subsection (1) has effect only if its making is notified no later than 2 months after the date of the modification.\n(sec.17-ssec.3) Subsection (1) ceases to apply to the modification if a further regulation under this Act so provides.\n(sec.17-ssec.4) For the purposes of this section, the date of the modification is the date on which the Commonwealth Act effecting the modification receives the Royal Assent or the regulation effecting the modification is registered under the Legislative Instruments Act 2003 of the Commonwealth.","sortOrder":30},{"sectionNumber":"sec.18","sectionType":"section","heading":"Meaning of generic terms in Australian Consumer Law for purposes of this jurisdiction","content":"### sec.18 Meaning of generic terms in Australian Consumer Law for purposes of this jurisdiction\n\nIn the Australian Consumer Law (Queensland)—\nregulator means the commissioner for fair trading under this Act.\ns 18 prev s 18 amd 1997 No. 82 s 3 sch\nom 2010 No. 54 s 12\npres s 18 ins 2010 No. 54 s 18","sortOrder":31},{"sectionNumber":"sec.19","sectionType":"section","heading":"Interpretation of Australian Consumer Law","content":"### sec.19 Interpretation of Australian Consumer Law\n\nThe Acts Interpretation Act 1901 (Cwlth) applies as a law of this jurisdiction to the Australian Consumer Law (Queensland).\nFor the purposes of subsection (1) , the Commonwealth Act mentioned in that subsection applies as if—\nthe statutory provisions in the Australian Consumer Law (Queensland) were a Commonwealth Act; and\nthe regulations in the Australian Consumer Law (Queensland) or instruments under that law were regulations or instruments under a Commonwealth Act.\nThe Acts Interpretation Act 1954 of Queensland does not apply to—\nthe Australian Consumer Law (Queensland); or\nany instrument under that law.\ns 19 ins 2010 No. 54 s 18\n(sec.19-ssec.1) The Acts Interpretation Act 1901 (Cwlth) applies as a law of this jurisdiction to the Australian Consumer Law (Queensland).\n(sec.19-ssec.2) For the purposes of subsection (1) , the Commonwealth Act mentioned in that subsection applies as if— the statutory provisions in the Australian Consumer Law (Queensland) were a Commonwealth Act; and the regulations in the Australian Consumer Law (Queensland) or instruments under that law were regulations or instruments under a Commonwealth Act.\n(sec.19-ssec.3) The Acts Interpretation Act 1954 of Queensland does not apply to— the Australian Consumer Law (Queensland); or any instrument under that law.\n- (a) the statutory provisions in the Australian Consumer Law (Queensland) were a Commonwealth Act; and\n- (b) the regulations in the Australian Consumer Law (Queensland) or instruments under that law were regulations or instruments under a Commonwealth Act.\n- (a) the Australian Consumer Law (Queensland); or\n- (b) any instrument under that law.","sortOrder":32},{"sectionNumber":"sec.20","sectionType":"section","heading":"Application of Australian Consumer Law","content":"### sec.20 Application of Australian Consumer Law\n\nThe Australian Consumer Law (Queensland) applies to and in relation to—\npersons carrying on business within this jurisdiction; or\nbodies corporate incorporated or registered under the law of this jurisdiction; or\npersons ordinarily resident in this jurisdiction; or\npersons otherwise connected with this jurisdiction.\nSubject to subsection (1) , the Australian Consumer Law (Queensland) extends to conduct, and other acts, matters and things, occurring or existing outside or partly outside this jurisdiction (whether within or outside Australia).\ns 20 prev s 20 amd 1997 No. 82 s 3 sch\n(3)–(6) exp 5 December 1998 (see s 20(6))\namd 1999 No. 63 s 57 (1)–(2)\nom 2010 No. 54 s 14\npres s 20 ins 2010 No. 54 s 18\n(sec.20-ssec.1) The Australian Consumer Law (Queensland) applies to and in relation to— persons carrying on business within this jurisdiction; or bodies corporate incorporated or registered under the law of this jurisdiction; or persons ordinarily resident in this jurisdiction; or persons otherwise connected with this jurisdiction.\n(sec.20-ssec.2) Subject to subsection (1) , the Australian Consumer Law (Queensland) extends to conduct, and other acts, matters and things, occurring or existing outside or partly outside this jurisdiction (whether within or outside Australia).\n- (a) persons carrying on business within this jurisdiction; or\n- (b) bodies corporate incorporated or registered under the law of this jurisdiction; or\n- (c) persons ordinarily resident in this jurisdiction; or\n- (d) persons otherwise connected with this jurisdiction.","sortOrder":33},{"sectionNumber":"pt.3-div.2A","sectionType":"division","heading":null,"content":"","sortOrder":34},{"sectionNumber":"pt.3-div.2B","sectionType":"division","heading":null,"content":"","sortOrder":35},{"sectionNumber":"pt.3-div.3","sectionType":"division","heading":"References to Australian Consumer Law","content":"## References to Australian Consumer Law","sortOrder":36},{"sectionNumber":"sec.21","sectionType":"section","heading":"References to Australian Consumer Law","content":"### sec.21 References to Australian Consumer Law\n\nA reference in any instrument to the Australian Consumer Law is a reference to the Australian Consumer Law of any or all of the participating jurisdictions.\nSubsection (1) has effect except so far as the contrary intention appears in the instrument or the context of the reference otherwise requires.\ns 21 ins 2010 No. 54 s 18\n(sec.21-ssec.1) A reference in any instrument to the Australian Consumer Law is a reference to the Australian Consumer Law of any or all of the participating jurisdictions.\n(sec.21-ssec.2) Subsection (1) has effect except so far as the contrary intention appears in the instrument or the context of the reference otherwise requires.","sortOrder":37},{"sectionNumber":"sec.22","sectionType":"section","heading":"References to Australian Consumer Law of other jurisdictions","content":"### sec.22 References to Australian Consumer Law of other jurisdictions\n\nThis section has effect for the purposes of an Act, a law of this jurisdiction or an instrument under an Act or such a law.\nIf a law of a participating jurisdiction other than this jurisdiction provides that the Australian Consumer Law text as in force for the time being applies as a law of that jurisdiction, the Australian Consumer Law of that jurisdiction is the Australian Consumer Law text, applying as a law of that jurisdiction.\ns 22 ins 2010 No. 54 s 18\n(sec.22-ssec.1) This section has effect for the purposes of an Act, a law of this jurisdiction or an instrument under an Act or such a law.\n(sec.22-ssec.2) If a law of a participating jurisdiction other than this jurisdiction provides that the Australian Consumer Law text as in force for the time being applies as a law of that jurisdiction, the Australian Consumer Law of that jurisdiction is the Australian Consumer Law text, applying as a law of that jurisdiction.","sortOrder":38},{"sectionNumber":"pt.3-div.4","sectionType":"division","heading":"Application of Australian Consumer Law to jurisdictions","content":"## Application of Australian Consumer Law to jurisdictions","sortOrder":39},{"sectionNumber":"sec.23","sectionType":"section","heading":"Division does not apply to Commonwealth","content":"### sec.23 Division does not apply to Commonwealth\n\nIn this division, participating jurisdiction or other jurisdiction does not include the Commonwealth.\ns 23 ins 2010 No. 54 s 18","sortOrder":40},{"sectionNumber":"sec.24","sectionType":"section","heading":"Application law of this jurisdiction","content":"### sec.24 Application law of this jurisdiction\n\nThe application law of this jurisdiction binds (so far as the legislative power of Parliament permits) this jurisdiction and each other jurisdiction, so far as the jurisdiction carries on a business, either directly or by an authority of the jurisdiction concerned.\ns 24 prev s 24 amd 1994 No. 36 s 2 sch\nom 2010 No. 54 s 17\npres s 24 ins 2010 No. 54 s 18","sortOrder":41},{"sectionNumber":"sec.25","sectionType":"section","heading":"Application law of other jurisdictions","content":"### sec.25 Application law of other jurisdictions\n\nThe application law of each participating jurisdiction other than this jurisdiction binds this jurisdiction, so far as this jurisdiction carries on a business, either directly or by an authority of this jurisdiction.\nIf, because of this part, a provision of the law of another participating jurisdiction binds this jurisdiction, this jurisdiction is subject to that provision despite any prerogative right or privilege.\ns 25 prev s 25 amd 1994 No. 36 s 2 sch ; 2005 No. 14 s 2 sch\nom 2010 No. 54 s 17\npres s 25 ins 2010 No. 54 s 18\n(sec.25-ssec.1) The application law of each participating jurisdiction other than this jurisdiction binds this jurisdiction, so far as this jurisdiction carries on a business, either directly or by an authority of this jurisdiction.\n(sec.25-ssec.2) If, because of this part, a provision of the law of another participating jurisdiction binds this jurisdiction, this jurisdiction is subject to that provision despite any prerogative right or privilege.","sortOrder":42},{"sectionNumber":"sec.26","sectionType":"section","heading":"Activities that are not business","content":"### sec.26 Activities that are not business\n\nFor the purposes of sections 24 and 25 , the following do not amount to carrying on a business—\nimposing or collecting—\ntaxes; or\nlevies; or\nfees for authorisations;\ngranting, refusing to grant, revoking, suspending or varying authorisations (whether or not they are subject to conditions);\na transaction involving—\nonly persons who are all acting for the same jurisdiction (and none of whom is an authority of a State); or\nonly persons who are all acting for the same authority of a State; or\nonly a State and 1 or more non-commercial authorities of that State; or\nonly non-commercial authorities of the same State;\nthe acquisition of primary products by a government body under legislation, unless the acquisition occurs because—\nthe body chooses to acquire the products; or\nthe body has not exercised a discretion that it has under the legislation that would allow it not to acquire the products.\nSubsection (1) does not limit the things that do not amount to carrying on a business for the purposes of sections 24 and 25 .\nIn this section—\nacquisition of primary products by a government body under legislation includes vesting of ownership of primary products in a government body by legislation.\nauthorisation means a licence, permit, certificate or other authorisation that allows the holder of the authorisation to supply goods or services.\ngovernment body means a State or an authority of a State.\nprimary products means—\nagricultural or horticultural produce; or\ncrops, whether on or attached to the land or not; or\nanimals (whether dead or alive); or\nthe bodily produce (including natural increase) of animals.\nFor the purposes of this section, an authority of a State is non-commercial if—\nit is constituted by only one person; and\nit is neither a trading corporation nor a financial corporation.\ns 26 prev s 26 amd 2005 No. 14 s 2 sch\nom 2010 No. 54 s 17\npres s 26 ins 2010 No. 54 s 18\n(sec.26-ssec.1) For the purposes of sections 24 and 25 , the following do not amount to carrying on a business— imposing or collecting— taxes; or levies; or fees for authorisations; granting, refusing to grant, revoking, suspending or varying authorisations (whether or not they are subject to conditions); a transaction involving— only persons who are all acting for the same jurisdiction (and none of whom is an authority of a State); or only persons who are all acting for the same authority of a State; or only a State and 1 or more non-commercial authorities of that State; or only non-commercial authorities of the same State; the acquisition of primary products by a government body under legislation, unless the acquisition occurs because— the body chooses to acquire the products; or the body has not exercised a discretion that it has under the legislation that would allow it not to acquire the products.\n(sec.26-ssec.2) Subsection (1) does not limit the things that do not amount to carrying on a business for the purposes of sections 24 and 25 .\n(sec.26-ssec.3) In this section— acquisition of primary products by a government body under legislation includes vesting of ownership of primary products in a government body by legislation. authorisation means a licence, permit, certificate or other authorisation that allows the holder of the authorisation to supply goods or services. government body means a State or an authority of a State. primary products means— agricultural or horticultural produce; or crops, whether on or attached to the land or not; or animals (whether dead or alive); or the bodily produce (including natural increase) of animals.\n(sec.26-ssec.4) For the purposes of this section, an authority of a State is non-commercial if— it is constituted by only one person; and it is neither a trading corporation nor a financial corporation.\n- (a) imposing or collecting— (i) taxes; or (ii) levies; or (iii) fees for authorisations;\n- (i) taxes; or\n- (ii) levies; or\n- (iii) fees for authorisations;\n- (b) granting, refusing to grant, revoking, suspending or varying authorisations (whether or not they are subject to conditions);\n- (c) a transaction involving— (i) only persons who are all acting for the same jurisdiction (and none of whom is an authority of a State); or (ii) only persons who are all acting for the same authority of a State; or (iii) only a State and 1 or more non-commercial authorities of that State; or (iv) only non-commercial authorities of the same State;\n- (i) only persons who are all acting for the same jurisdiction (and none of whom is an authority of a State); or\n- (ii) only persons who are all acting for the same authority of a State; or\n- (iii) only a State and 1 or more non-commercial authorities of that State; or\n- (iv) only non-commercial authorities of the same State;\n- (d) the acquisition of primary products by a government body under legislation, unless the acquisition occurs because— (i) the body chooses to acquire the products; or (ii) the body has not exercised a discretion that it has under the legislation that would allow it not to acquire the products.\n- (i) the body chooses to acquire the products; or\n- (ii) the body has not exercised a discretion that it has under the legislation that would allow it not to acquire the products.\n- (i) taxes; or\n- (ii) levies; or\n- (iii) fees for authorisations;\n- (i) only persons who are all acting for the same jurisdiction (and none of whom is an authority of a State); or\n- (ii) only persons who are all acting for the same authority of a State; or\n- (iii) only a State and 1 or more non-commercial authorities of that State; or\n- (iv) only non-commercial authorities of the same State;\n- (i) the body chooses to acquire the products; or\n- (ii) the body has not exercised a discretion that it has under the legislation that would allow it not to acquire the products.\n- (a) agricultural or horticultural produce; or\n- (b) crops, whether on or attached to the land or not; or\n- (c) animals (whether dead or alive); or\n- (d) the bodily produce (including natural increase) of animals.\n- (a) it is constituted by only one person; and\n- (b) it is neither a trading corporation nor a financial corporation.","sortOrder":43},{"sectionNumber":"sec.27","sectionType":"section","heading":"Jurisdictions not liable to penalty or prosecution","content":"### sec.27 Jurisdictions not liable to penalty or prosecution\n\nNothing in the application law of this jurisdiction makes any jurisdiction liable to a pecuniary penalty or to be prosecuted for an offence.\nWithout limiting subsection (1) , nothing in the application law of a participating jurisdiction makes this jurisdiction liable to a pecuniary penalty or to be prosecuted for an offence.\nThe protection in subsection (1) or (2) does not apply to an authority of any jurisdiction.\ns 27 prev s 27 om 2010 No. 54 s 17\npres s 27 ins 2010 No. 54 s 18\n(sec.27-ssec.1) Nothing in the application law of this jurisdiction makes any jurisdiction liable to a pecuniary penalty or to be prosecuted for an offence.\n(sec.27-ssec.2) Without limiting subsection (1) , nothing in the application law of a participating jurisdiction makes this jurisdiction liable to a pecuniary penalty or to be prosecuted for an offence.\n(sec.27-ssec.3) The protection in subsection (1) or (2) does not apply to an authority of any jurisdiction.","sortOrder":44},{"sectionNumber":"pt.3-div.5","sectionType":"division","heading":"Miscellaneous","content":"## Miscellaneous","sortOrder":45},{"sectionNumber":"sec.28","sectionType":"section","heading":"Conferral of functions and powers on certain bodies","content":"### sec.28 Conferral of functions and powers on certain bodies\n\nThe authorities and officers of the Commonwealth referred to in the Australian Consumer Law (Queensland) have the functions and powers conferred or expressed to be conferred on them under the Australian Consumer Law (Queensland).\nIn addition to the powers mentioned in subsection (1) , the authorities and officers referred to in that subsection have power to do all things necessary or convenient to be done in connection with the performance of the functions and exercise of the powers referred to in that subsection.\ns 28 prev s 28 amd 1994 No. 36 s 5\nom 2010 No. 54 s 17\npres s 28 ins 2010 No. 54 s 18\n(sec.28-ssec.1) The authorities and officers of the Commonwealth referred to in the Australian Consumer Law (Queensland) have the functions and powers conferred or expressed to be conferred on them under the Australian Consumer Law (Queensland).\n(sec.28-ssec.2) In addition to the powers mentioned in subsection (1) , the authorities and officers referred to in that subsection have power to do all things necessary or convenient to be done in connection with the performance of the functions and exercise of the powers referred to in that subsection.","sortOrder":46},{"sectionNumber":"sec.29","sectionType":"section","heading":"No doubling-up of liabilities","content":"### sec.29 No doubling-up of liabilities\n\nIf—\nan act or omission is an offence against the Australian Consumer Law (Queensland) and is also an offence against an application law of another participating jurisdiction; and\nthe offender has been punished for the offence under the application law of the other jurisdiction;\nthe offender is not liable to be punished for the offence against the Australian Consumer Law (Queensland).\nIf a person has been ordered to pay a pecuniary penalty under the application law of another participating jurisdiction, the person is not liable to a pecuniary penalty under the Australian Consumer Law (Queensland) in respect of the same conduct.\ns 29 prev s 29 om 1994 No. 36 s 2 sch\npres s 29 ins 2010 No. 54 s 18\n(sec.29-ssec.1) If— an act or omission is an offence against the Australian Consumer Law (Queensland) and is also an offence against an application law of another participating jurisdiction; and the offender has been punished for the offence under the application law of the other jurisdiction; the offender is not liable to be punished for the offence against the Australian Consumer Law (Queensland).\n(sec.29-ssec.2) If a person has been ordered to pay a pecuniary penalty under the application law of another participating jurisdiction, the person is not liable to a pecuniary penalty under the Australian Consumer Law (Queensland) in respect of the same conduct.\n- (a) an act or omission is an offence against the Australian Consumer Law (Queensland) and is also an offence against an application law of another participating jurisdiction; and\n- (b) the offender has been punished for the offence under the application law of the other jurisdiction;","sortOrder":47},{"sectionNumber":"pt.3-div.6","sectionType":"division","heading":null,"content":"","sortOrder":48},{"sectionNumber":"pt.3A","sectionType":"part","heading":"Provisions supporting application of Australian Consumer Law as a law of Queensland","content":"# Provisions supporting application of Australian Consumer Law as a law of Queensland","sortOrder":49},{"sectionNumber":"pt.3A-div.1","sectionType":"division","heading":"Infringement notices","content":"## Infringement notices","sortOrder":50},{"sectionNumber":"sec.30","sectionType":"section","heading":"Purpose and effect of this division","content":"### sec.30 Purpose and effect of this division\n\nThe purpose of this division is to provide for the issue of an infringement notice to a person for an alleged contravention of an infringement notice provision as an alternative to proceedings for an order under the Australian Consumer Law (Queensland), section 224 .\nThis division does not—\nrequire an infringement notice to be issued to a person for an alleged contravention of an infringement notice provision; or\naffect the liability of a person to proceedings under the Australian Consumer Law (Queensland), chapter 4 or chapter 5 , part 5-2 in relation to an alleged contravention of an infringement notice provision if—\nan infringement notice is not issued to the person for the alleged contravention; or\nan infringement notice issued to a person for the alleged contravention is withdrawn under section 37 ; or\nprevent a court from imposing a higher penalty than the penalty stated in the infringement notice if the person does not comply with the notice.\ns 30 prev s 30 sub 1994 No. 36 s 2 sch\nom 2010 No. 54 s 17\npres s 30 ins 2010 No. 54 s 18\n(sec.30-ssec.1) The purpose of this division is to provide for the issue of an infringement notice to a person for an alleged contravention of an infringement notice provision as an alternative to proceedings for an order under the Australian Consumer Law (Queensland), section 224 .\n(sec.30-ssec.2) This division does not— require an infringement notice to be issued to a person for an alleged contravention of an infringement notice provision; or affect the liability of a person to proceedings under the Australian Consumer Law (Queensland), chapter 4 or chapter 5 , part 5-2 in relation to an alleged contravention of an infringement notice provision if— an infringement notice is not issued to the person for the alleged contravention; or an infringement notice issued to a person for the alleged contravention is withdrawn under section 37 ; or prevent a court from imposing a higher penalty than the penalty stated in the infringement notice if the person does not comply with the notice.\n- (a) require an infringement notice to be issued to a person for an alleged contravention of an infringement notice provision; or\n- (b) affect the liability of a person to proceedings under the Australian Consumer Law (Queensland), chapter 4 or chapter 5 , part 5-2 in relation to an alleged contravention of an infringement notice provision if— (i) an infringement notice is not issued to the person for the alleged contravention; or (ii) an infringement notice issued to a person for the alleged contravention is withdrawn under section 37 ; or\n- (i) an infringement notice is not issued to the person for the alleged contravention; or\n- (ii) an infringement notice issued to a person for the alleged contravention is withdrawn under section 37 ; or\n- (c) prevent a court from imposing a higher penalty than the penalty stated in the infringement notice if the person does not comply with the notice.\n- (i) an infringement notice is not issued to the person for the alleged contravention; or\n- (ii) an infringement notice issued to a person for the alleged contravention is withdrawn under section 37 ; or","sortOrder":51},{"sectionNumber":"sec.31","sectionType":"section","heading":"Issuing infringement notice","content":"### sec.31 Issuing infringement notice\n\nIf the commissioner has reasonable grounds to believe that a person has contravened an infringement notice provision, the commissioner may issue an infringement notice to the person.\nEach of the following is an infringement notice provision —\nany of the following provisions of the Australian Consumer Law (Queensland)—\na provision of chapter 2 , part 2-2 ;\na provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 or 43 );\nsection 66 (2);\na provision of chapter 3 , part 3-2 , division 2 (other than section 85 );\na provision of chapter 3 , part 3-2 , division 3 (other than s ection 96 (2));\nsection 99B (1) , 99C , 99D (1) , 99E or 99F (2) ;\nsection 100 (1) or (3), 101 (3) or (4), 102 (2) or 103 (2);\nsection 106 (1), (2), (3) or (5), 107 (1) or (2), 118 (1), (2), (3) or (5), 119 (1) or (2), 125 (4), 127 (1) or (2), 128 (2) or (6), 131 (1), 132 (1), 136 (1), (2) or (3) or 137 (1) or (2);\nsection 221 (1) or 222 (1);\nan FTA consumer offence provision.\nThe commissioner must not issue more than 1 infringement notice to the person for the same alleged contravention of the infringement notice provision.\nThe infringement notice does not have any effect if the notice—\nis issued more than 1 year after the day on which the contravention of the infringement notice provision is alleged to have occurred; or\nrelates to more than 1 alleged contravention of an infringement notice provision by the person.\ns 31 prev s 31 om 2010 No. 54 s 17\npres s 31 ins 2010 No. 54 s 18\namd 2022 No. 28 s 26\n(sec.31-ssec.1) If the commissioner has reasonable grounds to believe that a person has contravened an infringement notice provision, the commissioner may issue an infringement notice to the person.\n(sec.31-ssec.2) Each of the following is an infringement notice provision — any of the following provisions of the Australian Consumer Law (Queensland)— a provision of chapter 2 , part 2-2 ; a provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 or 43 ); section 66 (2); a provision of chapter 3 , part 3-2 , division 2 (other than section 85 ); a provision of chapter 3 , part 3-2 , division 3 (other than s ection 96 (2)); section 99B (1) , 99C , 99D (1) , 99E or 99F (2) ; section 100 (1) or (3), 101 (3) or (4), 102 (2) or 103 (2); section 106 (1), (2), (3) or (5), 107 (1) or (2), 118 (1), (2), (3) or (5), 119 (1) or (2), 125 (4), 127 (1) or (2), 128 (2) or (6), 131 (1), 132 (1), 136 (1), (2) or (3) or 137 (1) or (2); section 221 (1) or 222 (1); an FTA consumer offence provision.\n(sec.31-ssec.3) The commissioner must not issue more than 1 infringement notice to the person for the same alleged contravention of the infringement notice provision.\n(sec.31-ssec.4) The infringement notice does not have any effect if the notice— is issued more than 1 year after the day on which the contravention of the infringement notice provision is alleged to have occurred; or relates to more than 1 alleged contravention of an infringement notice provision by the person.\n- (a) any of the following provisions of the Australian Consumer Law (Queensland)— (i) a provision of chapter 2 , part 2-2 ; (ii) a provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 or 43 ); (iii) section 66 (2); (iv) a provision of chapter 3 , part 3-2 , division 2 (other than section 85 ); (v) a provision of chapter 3 , part 3-2 , division 3 (other than s ection 96 (2)); (vi) section 99B (1) , 99C , 99D (1) , 99E or 99F (2) ; (vii) section 100 (1) or (3), 101 (3) or (4), 102 (2) or 103 (2); (viii) section 106 (1), (2), (3) or (5), 107 (1) or (2), 118 (1), (2), (3) or (5), 119 (1) or (2), 125 (4), 127 (1) or (2), 128 (2) or (6), 131 (1), 132 (1), 136 (1), (2) or (3) or 137 (1) or (2); (ix) section 221 (1) or 222 (1);\n- (i) a provision of chapter 2 , part 2-2 ;\n- (ii) a provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 or 43 );\n- (iii) section 66 (2);\n- (iv) a provision of chapter 3 , part 3-2 , division 2 (other than section 85 );\n- (v) a provision of chapter 3 , part 3-2 , division 3 (other than s ection 96 (2));\n- (vi) section 99B (1) , 99C , 99D (1) , 99E or 99F (2) ;\n- (vii) section 100 (1) or (3), 101 (3) or (4), 102 (2) or 103 (2);\n- (viii) section 106 (1), (2), (3) or (5), 107 (1) or (2), 118 (1), (2), (3) or (5), 119 (1) or (2), 125 (4), 127 (1) or (2), 128 (2) or (6), 131 (1), 132 (1), 136 (1), (2) or (3) or 137 (1) or (2);\n- (ix) section 221 (1) or 222 (1);\n- (b) an FTA consumer offence provision.\n- (i) a provision of chapter 2 , part 2-2 ;\n- (ii) a provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 or 43 );\n- (iii) section 66 (2);\n- (iv) a provision of chapter 3 , part 3-2 , division 2 (other than section 85 );\n- (v) a provision of chapter 3 , part 3-2 , division 3 (other than s ection 96 (2));\n- (vi) section 99B (1) , 99C , 99D (1) , 99E or 99F (2) ;\n- (vii) section 100 (1) or (3), 101 (3) or (4), 102 (2) or 103 (2);\n- (viii) section 106 (1), (2), (3) or (5), 107 (1) or (2), 118 (1), (2), (3) or (5), 119 (1) or (2), 125 (4), 127 (1) or (2), 128 (2) or (6), 131 (1), 132 (1), 136 (1), (2) or (3) or 137 (1) or (2);\n- (ix) section 221 (1) or 222 (1);\n- (a) is issued more than 1 year after the day on which the contravention of the infringement notice provision is alleged to have occurred; or\n- (b) relates to more than 1 alleged contravention of an infringement notice provision by the person.","sortOrder":52},{"sectionNumber":"sec.32","sectionType":"section","heading":"Matters to be included in infringement notice","content":"### sec.32 Matters to be included in infringement notice\n\nAn infringement notice must—\nbe identified by a unique number; and\nstate the day on which it is issued; and\nstate the name and address of the person to whom it is issued; and\nidentify the commissioner; and\nstate how the commissioner may be contacted; and\ngive details of the alleged contravention by the person, including—\nthe date of the alleged contravention; and\nthe particular infringement notice provision that was allegedly contravened; and\nstate the maximum pecuniary penalty that the court could order the person to pay under the Australian Consumer Law (Queensland), section 224 for the alleged contravention; and\nstate the penalty that is payable in relation to the alleged contravention; and\nstate that the penalty is payable within the infringement notice compliance period for the notice; and\nstate that the penalty is payable to the commissioner on behalf of the State; and\nexplain how payment of the penalty is to be made; and\nexplain the effect of sections 34 , 35 , 36 and 37 .\ns 32 prev s 32 om 2010 No. 54 s 17\npres s 32 ins 2010 No. 54 s 18\n- (a) be identified by a unique number; and\n- (b) state the day on which it is issued; and\n- (c) state the name and address of the person to whom it is issued; and\n- (d) identify the commissioner; and\n- (e) state how the commissioner may be contacted; and\n- (f) give details of the alleged contravention by the person, including— (i) the date of the alleged contravention; and (ii) the particular infringement notice provision that was allegedly contravened; and\n- (i) the date of the alleged contravention; and\n- (ii) the particular infringement notice provision that was allegedly contravened; and\n- (g) state the maximum pecuniary penalty that the court could order the person to pay under the Australian Consumer Law (Queensland), section 224 for the alleged contravention; and\n- (h) state the penalty that is payable in relation to the alleged contravention; and\n- (i) state that the penalty is payable within the infringement notice compliance period for the notice; and\n- (j) state that the penalty is payable to the commissioner on behalf of the State; and\n- (k) explain how payment of the penalty is to be made; and\n- (l) explain the effect of sections 34 , 35 , 36 and 37 .\n- (i) the date of the alleged contravention; and\n- (ii) the particular infringement notice provision that was allegedly contravened; and","sortOrder":53},{"sectionNumber":"sec.33","sectionType":"section","heading":"Amount of penalty","content":"### sec.33 Amount of penalty\n\nThe penalty to be stated in an infringement notice that is to be issued to a person, in relation to an alleged contravention of a provision of the Australian Consumer Law (Queensland), must be a penalty equal to the amount worked out using the following table—\nAmount of penalty\nItem\nIf the infringement notice is for an alleged contravention of one of the following provisions of the Australian Consumer Law (Queensland) ...\nthe amount is ...\n1\na provision of chapter 2 , part 2-2\nif the person is a listed corporation—600 penalty units; or\nif the person is a body corporate other than a listed corporation—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n2\na provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 , 43 or 47 (1))\nif the person is a listed corporation—600 penalty units; or\nif the person is a body corporate other than a listed corporation—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n3\nsection 47 (1)\nif the person is a body corporate—10 penalty units; or\nif the person is not a body corporate—2 penalty units.\n4\nsection 66 (2)\nif the person is a body corporate—55 penalty units; or\nif the person is not a body corporate—11 penalty units.\n5\na provision of chapter 3 , part 3-2 , division 2 (other than section 85 )\nif the person is a body corporate—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n6\na provision of chapter 3 , part 3-2 , division 3 (other than section 96 (2))\nif the person is a body corporate—55 penalty units; or\nif the person is not a body corporate—11 penalty units.\n6A\nsection 99B (1) , 99C , 99D (1) , 99E or 99F (2)\nif the person is a body corporate—55 penalty units; or\nif the person is not a body corporate—11 penalty units.\n7\nsection 100 (1) or (3) or  101 (3) or (4)\nif the person is a body corporate—20 penalty units; or\nif the person is not a body corporate—4 penalty units.\n8\nsection 102 (2) or 103 (2)\nif the person is a body corporate—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n9\nsection 106 (1), (2), (3) or (5), 107(1) or (2), 118 (1), (2), (3) or (5) or 119 (1) or (2)\nif the person is a listed corporation—600 penalty units; or\nif the person is a body corporate other than a listed corporation—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n10\nsection 125 (4)\nif the person is a body corporate—30 penalty units; or\nif the person is not a body corporate—6 penalty units.\n11\nsection 127 (1) or (2)\nif the person is a listed corporation—600 penalty units; or\nif the person is a body corporate other than a listed corporation—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n12\nsection 128 (2) or (6), 131 (1) or 132 (1)\nif the person is a body corporate—30 penalty units; or\nif the person is not a body corporate—6 penalty units.\n13\nsection 136 (1), (2) or (3) or 137 (1) or (2)\nif the person is a listed corporation—600 penalty units; or\nif the person is a body corporate other than a listed corporation—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\n14\nsection 221 (1)\nif the person is a body corporate—30 penalty units; or\nif the person is not a body corporate—6 penalty units.\n15\nsection 222 (1)\nif the person is a body corporate—50 penalty units; or\nif the person is not a body corporate—10 penalty units.\nThe penalty to be stated in an infringement notice that is to be issued to a person, in relation to an alleged contravention of an FTA consumer offence provision, must be—\nif the person is a listed corporation—600 penalty units; or\nif the person is a body corporate other than a listed corporation—60 penalty units; or\nif the person is not a body corporate—12 penalty units.\nFor this section, the value of a penalty unit is the same value it has for the time being under the Crimes Act 1914 (Cwlth) for a law of the Commonwealth.\ns 33 prev s 33 om 2010 No. 54 s 17\npres s 33 ins 2010 No. 54 s 18\namd 2022 No. 28 s 27\n(sec.33-ssec.1) The penalty to be stated in an infringement notice that is to be issued to a person, in relation to an alleged contravention of a provision of the Australian Consumer Law (Queensland), must be a penalty equal to the amount worked out using the following table— Amount of penalty Item If the infringement notice is for an alleged contravention of one of the following provisions of the Australian Consumer Law (Queensland) ... the amount is ... 1 a provision of chapter 2 , part 2-2 if the person is a listed corporation—600 penalty units; or if the person is a body corporate other than a listed corporation—60 penalty units; or if the person is not a body corporate—12 penalty units. 2 a provision of chapter 3 , part 3-1 (other than section 32 (1), 35 (1), 36 (1), (2) or (3), 40 , 43 or 47 (1)) if the person is a listed corporation—600 penalty units; or if the person is a body corporate other than a listed corporation—60 penalty units; or if the person is not a body corporate—12 penalty units. 3 section 47 (1) if the person is a body corporate—10 penalty units; or if the person is not a body corporate—2 penalty units. 4 section 66 (2) if the person is a body corporate—55 penalty units; or if the person is not a body corporate—11 penalty units. 5 a provision of chapter 3 , part 3-2 , division 2 (other than section 85 ) if the person is a body corporate—60 penalty units; or if the person is not a body corporate—12 penalty units. 6 a provision of chapter 3 , part 3-2 , division 3 (other than section 96 (2)) if the person is a body corporate—55 penalty units; or if the person is not a body corporate—11 penalty units. 6A section 99B (1) , 99C , 99D (1) , 99E or 99F (2) if the person is a body corporate—55 penalty units; or if the person is not a body corporate—11 penalty units. 7 section 100 (1) or (3) or  101 (3) or (4) if the person is a body corporate—20 penalty units; or if the person is not a body corporate—4 penalty units. 8 section 102 (2) or 103 (2) if the person is a body corporate—60 penalty units; or if the person is not a body corporate—12 penalty units. 9 section 106 (1), (2), (3) or (5), 107(1) or (2), 118 (1), (2), (3) or (5) or 119 (1) or (2) if the person is a listed corporation—600 penalty units; or if the person is a body corporate other than a listed corporation—60 penalty units; or if the person is not a body corporate—12 penalty units. 10 section 125 (4) if the person is a body corporate—30 penalty units; or if the person is not a body corporate—6 penalty units. 11 section 127 (1) or (2) if the person is a listed corporation—600 penalty units; or if the person is a body corporate other than a listed corporation—60 penalty units; or if the person is not a body corporate—12 penalty units. 12 section 128 (2) or (6), 131 (1) or 132 (1) if the person is a body corporate—30 penalty units; or if the person is not a body corporate—6 penalty units. 13 section 136 (1), (2) or (3) or 137 (1) or (2) if the person is a listed corporation—600 penalty units; or if the person is a body corporate other than a listed corporation—60 penalty units; or if the person is not a body corporate—12 penalty units. 14 section 221 (1) if the person is a body corporate—30 penalty units; or if the person is not a body corporate—6 penalty units. 15 section 222 (1) if the person is a body corporate—50 penalty units; or if the person is not a body corporate—10 penalty units.\n(sec.33-ssec.2) The penalty to be stated in an infringement notice that is to be issued to a person, in relation to an alleged contravention of an FTA consumer offence provision, must be— if the person is a listed corporation—600 penalty units; or if the person is a body corporate other than a listed corporation—60 penalty units; or if the person is not a body corporate—12 penalty units.\n(sec.33-ssec.3) For this section, the value of a penalty unit is the same value it has for the time being under the Crimes Act 1914 (Cwlth) for a law of the Commonwealth.\n- (a) if the person is a listed corporation—600 penalty units; or\n- (b) if the person is a body corporate other than a listed corporation—60 penalty units; or\n- (c) if the person is not a body corporate—12 penalty units.","sortOrder":54},{"sectionNumber":"sec.34","sectionType":"section","heading":"Effect of compliance with infringement notice","content":"### sec.34 Effect of compliance with infringement notice\n\nThis section applies if—\nan infringement notice for an alleged contravention of an infringement notice provision is issued to a person; and\nthe person pays the penalty stated in the infringement notice within the infringement notice compliance period and as required by the notice; and\nthe infringement notice is not withdrawn under section 37 .\nThe person is not, merely because of the payment, regarded as—\nhaving contravened the infringement notice provision; or\nhaving been convicted of an offence constituted by the same conduct that constituted the alleged contravention of the infringement notice provision.\nNo proceedings (whether criminal or civil) may be started or continued against the person, by or for the State, in relation to—\nthe alleged contravention of the infringement notice provision; or\nan offence constituted by the same conduct that constituted the alleged contravention.\ns 34 prev s 34 amd 1997 No. 82 s 3 sch\nom 2010 No. 54 s 17\npres s 34 ins 2010 No. 54 s 18\n(sec.34-ssec.1) This section applies if— an infringement notice for an alleged contravention of an infringement notice provision is issued to a person; and the person pays the penalty stated in the infringement notice within the infringement notice compliance period and as required by the notice; and the infringement notice is not withdrawn under section 37 .\n(sec.34-ssec.2) The person is not, merely because of the payment, regarded as— having contravened the infringement notice provision; or having been convicted of an offence constituted by the same conduct that constituted the alleged contravention of the infringement notice provision.\n(sec.34-ssec.3) No proceedings (whether criminal or civil) may be started or continued against the person, by or for the State, in relation to— the alleged contravention of the infringement notice provision; or an offence constituted by the same conduct that constituted the alleged contravention.\n- (a) an infringement notice for an alleged contravention of an infringement notice provision is issued to a person; and\n- (b) the person pays the penalty stated in the infringement notice within the infringement notice compliance period and as required by the notice; and\n- (c) the infringement notice is not withdrawn under section 37 .\n- (a) having contravened the infringement notice provision; or\n- (b) having been convicted of an offence constituted by the same conduct that constituted the alleged contravention of the infringement notice provision.\n- (a) the alleged contravention of the infringement notice provision; or\n- (b) an offence constituted by the same conduct that constituted the alleged contravention.","sortOrder":55},{"sectionNumber":"sec.35","sectionType":"section","heading":"Effect of failure to comply with infringement notice","content":"### sec.35 Effect of failure to comply with infringement notice\n\nThis section applies if—\nan infringement notice for an alleged contravention of an infringement notice provision is issued to a person; and\nthe person fails to pay the penalty stated in the infringement notice within the infringement notice compliance period and as required by the notice; and\nthe infringement notice is not withdrawn under section 37 .\nThe person is liable—\nto be proceeded against under the Australian Consumer Law (Queensland), chapter 5 , part 5-2 in relation to the alleged contravention of the infringement notice provision; or\nif the contravention also constitutes the commission of an offence provided for in the Australian Consumer Law (Queensland), chapter 4 —to be proceeded against for the commission of the offence; or\nif the contravention also constitutes the commission of an offence against an FTA consumer offence provision—to be proceeded against for the commission of the offence.\ns 35 prev s 35 om 2010 No. 54 s 17\npres s 35 ins 2010 No. 54 s 18\n(sec.35-ssec.1) This section applies if— an infringement notice for an alleged contravention of an infringement notice provision is issued to a person; and the person fails to pay the penalty stated in the infringement notice within the infringement notice compliance period and as required by the notice; and the infringement notice is not withdrawn under section 37 .\n(sec.35-ssec.2) The person is liable— to be proceeded against under the Australian Consumer Law (Queensland), chapter 5 , part 5-2 in relation to the alleged contravention of the infringement notice provision; or if the contravention also constitutes the commission of an offence provided for in the Australian Consumer Law (Queensland), chapter 4 —to be proceeded against for the commission of the offence; or if the contravention also constitutes the commission of an offence against an FTA consumer offence provision—to be proceeded against for the commission of the offence.\n- (a) an infringement notice for an alleged contravention of an infringement notice provision is issued to a person; and\n- (b) the person fails to pay the penalty stated in the infringement notice within the infringement notice compliance period and as required by the notice; and\n- (c) the infringement notice is not withdrawn under section 37 .\n- (a) to be proceeded against under the Australian Consumer Law (Queensland), chapter 5 , part 5-2 in relation to the alleged contravention of the infringement notice provision; or\n- (b) if the contravention also constitutes the commission of an offence provided for in the Australian Consumer Law (Queensland), chapter 4 —to be proceeded against for the commission of the offence; or\n- (c) if the contravention also constitutes the commission of an offence against an FTA consumer offence provision—to be proceeded against for the commission of the offence.","sortOrder":56},{"sectionNumber":"sec.36","sectionType":"section","heading":"Infringement notice compliance period for infringement notice","content":"### sec.36 Infringement notice compliance period for infringement notice\n\nSubject to this section, the infringement notice compliance period for an infringement notice is the period of 28 days beginning on the day after the day on which the infringement notice is issued by the commissioner.\nThe commissioner may extend, by notice in writing, the infringement notice compliance period for the notice if the commissioner is satisfied that it is appropriate to do so.\nOnly 1 extension may be given and the extension must not be for more than 28 days.\nNotice of the extension must be given to the person who was issued the infringement notice.\nA failure to comply with subsection (4) does not affect the validity of the extension.\nIf the commissioner extends the infringement notice compliance period for an infringement notice, a reference in this division to the infringement notice compliance period for an infringement notice is taken to be a reference to the infringement notice compliance period as so extended.\ns 36 prev s 36 amd 1994 No. 36 s 2 sch\nom 2010 No. 54 s 17\npres s 36 ins 2010 No. 54 s 18\n(sec.36-ssec.1) Subject to this section, the infringement notice compliance period for an infringement notice is the period of 28 days beginning on the day after the day on which the infringement notice is issued by the commissioner.\n(sec.36-ssec.2) The commissioner may extend, by notice in writing, the infringement notice compliance period for the notice if the commissioner is satisfied that it is appropriate to do so.\n(sec.36-ssec.3) Only 1 extension may be given and the extension must not be for more than 28 days.\n(sec.36-ssec.4) Notice of the extension must be given to the person who was issued the infringement notice.\n(sec.36-ssec.5) A failure to comply with subsection (4) does not affect the validity of the extension.\n(sec.36-ssec.6) If the commissioner extends the infringement notice compliance period for an infringement notice, a reference in this division to the infringement notice compliance period for an infringement notice is taken to be a reference to the infringement notice compliance period as so extended.","sortOrder":57},{"sectionNumber":"sec.37","sectionType":"section","heading":"Withdrawal of infringement notice","content":"### sec.37 Withdrawal of infringement notice\n\nThe person to whom an infringement notice has been issued for an alleged contravention of an infringement notice provision may make written representations to the commissioner seeking the withdrawal of the infringement notice.\nEvidence or information that the person, or a representative of the person, gives to the commissioner in the course of making representations under subsection (1) is not admissible in evidence against the person or representative in any proceedings (other than proceedings for an offence based on the evidence or information given being false or misleading).\nThe commissioner may, by written notice (the withdrawal notice ) given to the person to whom an infringement notice was issued, withdraw the infringement notice if the commissioner is satisfied that it is appropriate to do so.\nSubsection (3) applies whether or not the person has made representations seeking the withdrawal.\nThe withdrawal notice must state—\nthe name and address of the person; and\nthe day on which the infringement notice was issued to the person; and\nthat the infringement notice is withdrawn; and\nthat proceedings under the Australian Consumer Law (Queensland), chapter 4 or chapter 5 , part 5-2 may be started or continued against the person in relation to—\nthe alleged contravention of the infringement notice provision; or\nan offence constituted by the same conduct that constituted the alleged contravention.\nTo be effective, the withdrawal notice must be given to the person within the infringement notice compliance period for the infringement notice.\nIf the infringement notice is withdrawn after the person has paid the penalty stated in the infringement notice, the commissioner must refund to the person an amount equal to the amount paid.\ns 37 amd 1997 No. 12 s 8\nsub 2010 No. 54 s 18\n(sec.37-ssec.1) The person to whom an infringement notice has been issued for an alleged contravention of an infringement notice provision may make written representations to the commissioner seeking the withdrawal of the infringement notice.\n(sec.37-ssec.2) Evidence or information that the person, or a representative of the person, gives to the commissioner in the course of making representations under subsection (1) is not admissible in evidence against the person or representative in any proceedings (other than proceedings for an offence based on the evidence or information given being false or misleading).\n(sec.37-ssec.3) The commissioner may, by written notice (the withdrawal notice ) given to the person to whom an infringement notice was issued, withdraw the infringement notice if the commissioner is satisfied that it is appropriate to do so.\n(sec.37-ssec.4) Subsection (3) applies whether or not the person has made representations seeking the withdrawal.\n(sec.37-ssec.5) The withdrawal notice must state— the name and address of the person; and the day on which the infringement notice was issued to the person; and that the infringement notice is withdrawn; and that proceedings under the Australian Consumer Law (Queensland), chapter 4 or chapter 5 , part 5-2 may be started or continued against the person in relation to— the alleged contravention of the infringement notice provision; or an offence constituted by the same conduct that constituted the alleged contravention.\n(sec.37-ssec.6) To be effective, the withdrawal notice must be given to the person within the infringement notice compliance period for the infringement notice.\n(sec.37-ssec.7) If the infringement notice is withdrawn after the person has paid the penalty stated in the infringement notice, the commissioner must refund to the person an amount equal to the amount paid.\n- (a) the name and address of the person; and\n- (b) the day on which the infringement notice was issued to the person; and\n- (c) that the infringement notice is withdrawn; and\n- (d) that proceedings under the Australian Consumer Law (Queensland), chapter 4 or chapter 5 , part 5-2 may be started or continued against the person in relation to— (i) the alleged contravention of the infringement notice provision; or (ii) an offence constituted by the same conduct that constituted the alleged contravention.\n- (i) the alleged contravention of the infringement notice provision; or\n- (ii) an offence constituted by the same conduct that constituted the alleged contravention.\n- (i) the alleged contravention of the infringement notice provision; or\n- (ii) an offence constituted by the same conduct that constituted the alleged contravention.","sortOrder":58},{"sectionNumber":"pt.3A-div.2","sectionType":"division","heading":"Embargo notices","content":"## Embargo notices","sortOrder":59},{"sectionNumber":"sec.38","sectionType":"section","heading":"Definition for div 2","content":"### sec.38 Definition for div 2\n\nIn this division—\nservices includes product related services.\ns 38 sub 2010 No. 54 s 18","sortOrder":60},{"sectionNumber":"sec.39","sectionType":"section","heading":"Embargo notices","content":"### sec.39 Embargo notices\n\nAn inspector who enters premises under section 89 may give an embargo notice to the occupier of the premises in relation to the supply of goods or services from the premises.\nThe inspector may give the embargo notice to the occupier only if the inspector is satisfied on reasonable grounds—\nto the extent the embargo notice relates to goods—that the goods have been supplied, or offered to be supplied, from the premises in contravention of this Act; and\nto the extent the embargo notice relates to services—that the services have been supplied, or offered to be supplied, from the premises in contravention of this Act.\nThe inspector may give the notice to the occupier of the premises—\nby causing a copy of the notice to be served on the occupier; or\nif the occupier cannot be located after all reasonable steps have been taken to do so—by causing a copy of the notice to be—\nserved on a person on the premises who is reasonably believed to be in regular contact with the occupier; or\naffixed to the premises, or to a thing on the premises, in a prominent position.\nThe embargo notice must—\nbe in writing; and\nstate the goods and services to which the notice relates; and\nif the notice relates to goods—state that the stated goods must not be—\nsupplied in or from the premises; or\ntransferred, moved, altered, destroyed or otherwise interfered with;\nduring the period stated in the notice; and\nif the notice relates to services—state that the stated services must not be supplied in or from the premises during the period stated in the notice; and\nexplain the effect of—\nfor goods— section 42 ; or\nfor services— section 43 .\nDespite anything in any other law, a contract for the supply of goods or services that is prohibited by an embargo notice is void.\nIf goods are supplied in contravention of an embargo notice—\nthe supplier must immediately return or refund to the person who acquired the goods any consideration (or the value of any consideration) that the person gave—\nunder an agreement for the supply; or\nunder a related contract or instrument; and\nif the goods have been removed from the premises in which they were subject to the embargo notice—the person who acquired the goods must—\nreturn the goods to the premises; or\nnotify the supplier of the place where the supplier may collect the goods; and\nif paragraph (b) (ii) applies—the supplier must collect the goods from the place notified to the supplier, and return them to the premises.\ns 39 amd 2002 No. 13 s 35\nsub 2010 No. 54 s 18\n(sec.39-ssec.1) An inspector who enters premises under section 89 may give an embargo notice to the occupier of the premises in relation to the supply of goods or services from the premises.\n(sec.39-ssec.2) The inspector may give the embargo notice to the occupier only if the inspector is satisfied on reasonable grounds— to the extent the embargo notice relates to goods—that the goods have been supplied, or offered to be supplied, from the premises in contravention of this Act; and to the extent the embargo notice relates to services—that the services have been supplied, or offered to be supplied, from the premises in contravention of this Act.\n(sec.39-ssec.3) The inspector may give the notice to the occupier of the premises— by causing a copy of the notice to be served on the occupier; or if the occupier cannot be located after all reasonable steps have been taken to do so—by causing a copy of the notice to be— served on a person on the premises who is reasonably believed to be in regular contact with the occupier; or affixed to the premises, or to a thing on the premises, in a prominent position.\n(sec.39-ssec.4) The embargo notice must— be in writing; and state the goods and services to which the notice relates; and if the notice relates to goods—state that the stated goods must not be— supplied in or from the premises; or transferred, moved, altered, destroyed or otherwise interfered with; during the period stated in the notice; and if the notice relates to services—state that the stated services must not be supplied in or from the premises during the period stated in the notice; and explain the effect of— for goods— section 42 ; or for services— section 43 .\n(sec.39-ssec.5) Despite anything in any other law, a contract for the supply of goods or services that is prohibited by an embargo notice is void.\n(sec.39-ssec.6) If goods are supplied in contravention of an embargo notice— the supplier must immediately return or refund to the person who acquired the goods any consideration (or the value of any consideration) that the person gave— under an agreement for the supply; or under a related contract or instrument; and if the goods have been removed from the premises in which they were subject to the embargo notice—the person who acquired the goods must— return the goods to the premises; or notify the supplier of the place where the supplier may collect the goods; and if paragraph (b) (ii) applies—the supplier must collect the goods from the place notified to the supplier, and return them to the premises.\n- (a) to the extent the embargo notice relates to goods—that the goods have been supplied, or offered to be supplied, from the premises in contravention of this Act; and\n- (b) to the extent the embargo notice relates to services—that the services have been supplied, or offered to be supplied, from the premises in contravention of this Act.\n- (a) by causing a copy of the notice to be served on the occupier; or\n- (b) if the occupier cannot be located after all reasonable steps have been taken to do so—by causing a copy of the notice to be— (i) served on a person on the premises who is reasonably believed to be in regular contact with the occupier; or (ii) affixed to the premises, or to a thing on the premises, in a prominent position.\n- (i) served on a person on the premises who is reasonably believed to be in regular contact with the occupier; or\n- (ii) affixed to the premises, or to a thing on the premises, in a prominent position.\n- (i) served on a person on the premises who is reasonably believed to be in regular contact with the occupier; or\n- (ii) affixed to the premises, or to a thing on the premises, in a prominent position.\n- (a) be in writing; and\n- (b) state the goods and services to which the notice relates; and\n- (c) if the notice relates to goods—state that the stated goods must not be— (i) supplied in or from the premises; or (ii) transferred, moved, altered, destroyed or otherwise interfered with;\n- (i) supplied in or from the premises; or\n- (ii) transferred, moved, altered, destroyed or otherwise interfered with;\n- during the period stated in the notice; and\n- (d) if the notice relates to services—state that the stated services must not be supplied in or from the premises during the period stated in the notice; and\n- (e) explain the effect of— (i) for goods— section 42 ; or (ii) for services— section 43 .\n- (i) for goods— section 42 ; or\n- (ii) for services— section 43 .\n- (i) supplied in or from the premises; or\n- (ii) transferred, moved, altered, destroyed or otherwise interfered with;\n- (i) for goods— section 42 ; or\n- (ii) for services— section 43 .\n- (a) the supplier must immediately return or refund to the person who acquired the goods any consideration (or the value of any consideration) that the person gave— (i) under an agreement for the supply; or (ii) under a related contract or instrument; and\n- (i) under an agreement for the supply; or\n- (ii) under a related contract or instrument; and\n- (b) if the goods have been removed from the premises in which they were subject to the embargo notice—the person who acquired the goods must— (i) return the goods to the premises; or (ii) notify the supplier of the place where the supplier may collect the goods; and\n- (i) return the goods to the premises; or\n- (ii) notify the supplier of the place where the supplier may collect the goods; and\n- (c) if paragraph (b) (ii) applies—the supplier must collect the goods from the place notified to the supplier, and return them to the premises.\n- (i) under an agreement for the supply; or\n- (ii) under a related contract or instrument; and\n- (i) return the goods to the premises; or\n- (ii) notify the supplier of the place where the supplier may collect the goods; and","sortOrder":61},{"sectionNumber":"sec.40","sectionType":"section","heading":"Embargo period for embargo notice","content":"### sec.40 Embargo period for embargo notice\n\nSubject to this section, the embargo period for an embargo notice must not be longer than—\nif the inspector giving the notice secures goods under section 42 or secures equipment under section 43 —24 hours; or\notherwise—28 days.\nAn inspector may, before the embargo period ends, apply to a Magistrates Court for an extension of the period.\nIf an inspector intends to make an application under subsection (2) , the inspector must, before making the application, notify the occupier of the premises to which the embargo notice relates of that intention.\nThe occupier of the premises is entitled to be heard in relation to the application.\nThe court may extend the embargo period for a stated period if the judge is satisfied that the extension is necessary in all the circumstances.\ns 40 amd 1994 No. 36 ss 6 , 2 sch ; 1997 No. 12 s 9\nsub 2010 No. 54 s 18\n(sec.40-ssec.1) Subject to this section, the embargo period for an embargo notice must not be longer than— if the inspector giving the notice secures goods under section 42 or secures equipment under section 43 —24 hours; or otherwise—28 days.\n(sec.40-ssec.2) An inspector may, before the embargo period ends, apply to a Magistrates Court for an extension of the period.\n(sec.40-ssec.3) If an inspector intends to make an application under subsection (2) , the inspector must, before making the application, notify the occupier of the premises to which the embargo notice relates of that intention.\n(sec.40-ssec.4) The occupier of the premises is entitled to be heard in relation to the application.\n(sec.40-ssec.5) The court may extend the embargo period for a stated period if the judge is satisfied that the extension is necessary in all the circumstances.\n- (a) if the inspector giving the notice secures goods under section 42 or secures equipment under section 43 —24 hours; or\n- (b) otherwise—28 days.","sortOrder":62},{"sectionNumber":"sec.40A","sectionType":"section","heading":null,"content":"### Section sec.40A\n\ns 40A ins 1994 No. 36 s 7\namd 1994 No. 87 s 3 sch 1 ; 1997 No. 12 s 10\nom 2010 No. 54 s 18","sortOrder":63},{"sectionNumber":"sec.41","sectionType":"section","heading":"Multiple embargo notice for supply of the same kind of goods or services from the same premises","content":"### sec.41 Multiple embargo notice for supply of the same kind of goods or services from the same premises\n\nIf an inspector has given an embargo notice (the earlier embargo notice ), an inspector must not give another embargo notice (the later embargo notice ) if—\nthe later embargo notice would relate to goods or services of the same kind, and to the same premises, as the earlier embargo notice related to; and\nthe embargo period for the earlier embargo notice did not end at least 5 days ago.\ns 41 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 11\nsub 2010 No. 54 s 18\n- (a) the later embargo notice would relate to goods or services of the same kind, and to the same premises, as the earlier embargo notice related to; and\n- (b) the embargo period for the earlier embargo notice did not end at least 5 days ago.","sortOrder":64},{"sectionNumber":"sec.42","sectionType":"section","heading":"Power of inspector to secure goods","content":"### sec.42 Power of inspector to secure goods\n\nIf—\nan embargo notice relates to goods; and\nthe inspector who gives the notice believes on reasonable grounds that it is necessary to secure the goods in order to ensure that the notice is complied with;\nthe inspector may, during the embargo period for the embargo notice, do anything that the inspector thinks is necessary to secure the goods (whether by locking them up, placing a guard or otherwise).\ns 42 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 12\nsub 2010 No. 54 s 18\n- (a) an embargo notice relates to goods; and\n- (b) the inspector who gives the notice believes on reasonable grounds that it is necessary to secure the goods in order to ensure that the notice is complied with;","sortOrder":65},{"sectionNumber":"sec.43","sectionType":"section","heading":"Power of inspector to secure equipment used to supply services","content":"### sec.43 Power of inspector to secure equipment used to supply services\n\nIf—\nan embargo notice relates to services; and\nthe inspector who gives the notice believes on reasonable grounds that it is necessary to secure equipment used to supply the services in order to ensure that the notice is complied with;\nthe inspector may, during the embargo period for the embargo notice, do anything that the inspector thinks is necessary to secure the equipment (whether by locking it up, placing a guard or otherwise).\ns 43 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 13\nsub 2010 No. 54 s 18\n- (a) an embargo notice relates to services; and\n- (b) the inspector who gives the notice believes on reasonable grounds that it is necessary to secure equipment used to supply the services in order to ensure that the notice is complied with;","sortOrder":66},{"sectionNumber":"sec.44","sectionType":"section","heading":"Approval relating to embargoed goods or services","content":"### sec.44 Approval relating to embargoed goods or services\n\nIf an embargo notice relating to goods has been given, the owner of the goods or another person who has an interest in the goods may, in writing, ask the commissioner for approval to do any of the following—\nsupply the goods;\ntransfer, move, alter, destroy or otherwise interfere with the goods.\nIf an embargo notice relating to services has been given, the following persons may, in writing, ask the commissioner for approval to supply the services—\nthe person who would, but for the embargo notice, supply the services;\nanother person whose interests would be affected if the services were not supplied.\nIf a request for an approval is made under subsection (1) or (2) , the requested approval may be given, in writing, by the commissioner.\ns 44 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 14\nsub 2010 No. 54 s 18\n(sec.44-ssec.1) If an embargo notice relating to goods has been given, the owner of the goods or another person who has an interest in the goods may, in writing, ask the commissioner for approval to do any of the following— supply the goods; transfer, move, alter, destroy or otherwise interfere with the goods.\n(sec.44-ssec.2) If an embargo notice relating to services has been given, the following persons may, in writing, ask the commissioner for approval to supply the services— the person who would, but for the embargo notice, supply the services; another person whose interests would be affected if the services were not supplied.\n(sec.44-ssec.3) If a request for an approval is made under subsection (1) or (2) , the requested approval may be given, in writing, by the commissioner.\n- (a) supply the goods;\n- (b) transfer, move, alter, destroy or otherwise interfere with the goods.\n- (a) the person who would, but for the embargo notice, supply the services;\n- (b) another person whose interests would be affected if the services were not supplied.","sortOrder":67},{"sectionNumber":"sec.45","sectionType":"section","heading":"Compliance with embargo notice","content":"### sec.45 Compliance with embargo notice\n\nA person commits an offence if—\nthe person knows that an embargo notice has been given; and\nthe person, contrary to the embargo notice, does an act or omits to do an act.\nMaximum penalty—\nif the person is a body corporate—200 penalty units; or\nif the person is not a body corporate—40 penalty units.\nA person commits an offence if—\nthe person knows that an embargo notice has been given; and\nthe person causes another person to do an act or to omit to do an act; and\ndoing the act, or omitting to do the act, is contrary to the embargo notice.\nMaximum penalty—\nif the person is a body corporate—200 penalty units; or\nif the person is not a body corporate—40 penalty units.\nSubsections (1) and (2) do not apply in relation to—\nan act done under an approval given under section 44 ; or\nif the embargo notice relates to goods—an act done to protect or preserve the goods; or\nif the embargo notice relates to services—an act done to protect or preserve equipment used to supply the services.\nSubsection (5) applies if—\na proceeding is brought against a person for a contravention of subsection (1) or (2) ; and\nthe person seeks to rely on a matter (the relevant matter ) stated in subsection (3) (a) , (b) or (c) .\nThe person has an evidential burden in relation to the matter.\nFor this section, the value of a penalty unit is the same value it has for the time being under the Crimes Act 1914 (Cwlth) for a law of the Commonwealth.\ns 45 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 15\nsub 2010 No. 54 s 18\n(sec.45-ssec.1) A person commits an offence if— the person knows that an embargo notice has been given; and the person, contrary to the embargo notice, does an act or omits to do an act. Maximum penalty— if the person is a body corporate—200 penalty units; or if the person is not a body corporate—40 penalty units.\n(sec.45-ssec.2) A person commits an offence if— the person knows that an embargo notice has been given; and the person causes another person to do an act or to omit to do an act; and doing the act, or omitting to do the act, is contrary to the embargo notice. Maximum penalty— if the person is a body corporate—200 penalty units; or if the person is not a body corporate—40 penalty units.\n(sec.45-ssec.3) Subsections (1) and (2) do not apply in relation to— an act done under an approval given under section 44 ; or if the embargo notice relates to goods—an act done to protect or preserve the goods; or if the embargo notice relates to services—an act done to protect or preserve equipment used to supply the services.\n(sec.45-ssec.4) Subsection (5) applies if— a proceeding is brought against a person for a contravention of subsection (1) or (2) ; and the person seeks to rely on a matter (the relevant matter ) stated in subsection (3) (a) , (b) or (c) .\n(sec.45-ssec.5) The person has an evidential burden in relation to the matter.\n(sec.45-ssec.6) For this section, the value of a penalty unit is the same value it has for the time being under the Crimes Act 1914 (Cwlth) for a law of the Commonwealth.\n- (a) the person knows that an embargo notice has been given; and\n- (b) the person, contrary to the embargo notice, does an act or omits to do an act.\n- (a) if the person is a body corporate—200 penalty units; or\n- (b) if the person is not a body corporate—40 penalty units.\n- (a) the person knows that an embargo notice has been given; and\n- (b) the person causes another person to do an act or to omit to do an act; and\n- (c) doing the act, or omitting to do the act, is contrary to the embargo notice.\n- (a) if the person is a body corporate—200 penalty units; or\n- (b) if the person is not a body corporate—40 penalty units.\n- (a) an act done under an approval given under section 44 ; or\n- (b) if the embargo notice relates to goods—an act done to protect or preserve the goods; or\n- (c) if the embargo notice relates to services—an act done to protect or preserve equipment used to supply the services.\n- (a) a proceeding is brought against a person for a contravention of subsection (1) or (2) ; and\n- (b) the person seeks to rely on a matter (the relevant matter ) stated in subsection (3) (a) , (b) or (c) .","sortOrder":68},{"sectionNumber":"pt.3A-div.3","sectionType":"division","heading":"Orders for the preservation of property","content":"## Orders for the preservation of property","sortOrder":69},{"sectionNumber":"sec.46","sectionType":"section","heading":"Court may make order for preserving money or other property held by a person","content":"### sec.46 Court may make order for preserving money or other property held by a person\n\nThe District Court may, on the application of the Minister or the commissioner, make an order or orders mentioned in subsection (3) if—\nproceedings of a kind mentioned in subsection (2) have been taken against a person, or proceedings of a kind mentioned in subsection (2) (d) may be taken against a person; and\nthe court is satisfied that it is necessary or desirable to make the order or orders to preserve money or other property held by or for the person if the person is liable, or may become liable, under the Australian Consumer Law (Queensland)—\nto pay money by way of a fine, damages, compensation, refund or otherwise; or\nto transfer, sell or refund other property; and\nthe court is satisfied that the making of such an order or orders will not unduly prejudice the rights and interests of any other person.\nFor subsection (1) (a) , the kinds of proceedings are—\nproceedings against the person for an offence against a provision of the Australian Consumer Law (Queensland), chapter 4 or against an FTA offence provision; or\nan application under the Australian Consumer Law (Queensland), section 232 for an injunction against the person in relation to—\na contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 65 ; or\na term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made; or\nan action under the Australian Consumer Law (Queensland), section 236 (1) against the person in relation to a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , part 2-1 or chapter 3 , or of a relevant provision under section 66 ; or\nan application for an order under the Australian Consumer Law (Queensland), section 237 (1) or 239 (1) against a person in relation to—\na contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 67 ; or\na term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made.\nThe court may make the following orders under subsection (1) in relation to money or other property held by or for a person (the respondent )—\nan order prohibiting, either absolutely or subject to conditions, a person who is indebted to the respondent, or to an associate of the respondent, from making a payment, in total or partial discharge of the debt—\nto the respondent; or\nto another person at the direction or request of the respondent;\nan order prohibiting, either absolutely or subject to conditions, a person who is holding money or other property for the respondent, or for an associate of the respondent—\nfrom paying all or any of the money to the respondent, or to another person at the direction or request of the respondent; or\nfrom transferring the other property to the respondent, or to another person at the direction or request of the respondent, or otherwise parting with possession of that property;\nan order prohibiting, either absolutely or subject to conditions, the taking or sending by any person of money of the respondent, or of an associate of the respondent, to a place outside the State in which the money is held;\nan order prohibiting, either absolutely or subject to conditions, the taking, sending or transfer by any person of other property of the respondent, or of an associate of the respondent, to a place outside the State in which that property is located;\nif the respondent is an individual—an order appointing a receiver or trustee of the property, or of part of the property, of the respondent with such powers as are stated in the order.\nIf the court makes such an order, the order operates—\nfor the period stated in the order (of not more than 30 days if the application for the order was an ex parte application); or\nif proceedings in relation to which the order is made are concluded before the stated period ends—until the conclusion of the proceedings.\nThis section—\nhas effect subject to the Bankruptcy Act 1966 (Cwlth) ; and\ndoes not affect any other powers of the court.\nIn this section—\nassociate , of the respondent, means a person who—\nholds money or other property for the respondent; or\nif the respondent is a body corporate—is a wholly-owned subsidiary (within the meaning of the Corporations Act ) of the respondent.\ns 46 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 16\nsub 2010 No. 54 s 18\n(sec.46-ssec.1) The District Court may, on the application of the Minister or the commissioner, make an order or orders mentioned in subsection (3) if— proceedings of a kind mentioned in subsection (2) have been taken against a person, or proceedings of a kind mentioned in subsection (2) (d) may be taken against a person; and the court is satisfied that it is necessary or desirable to make the order or orders to preserve money or other property held by or for the person if the person is liable, or may become liable, under the Australian Consumer Law (Queensland)— to pay money by way of a fine, damages, compensation, refund or otherwise; or to transfer, sell or refund other property; and the court is satisfied that the making of such an order or orders will not unduly prejudice the rights and interests of any other person.\n(sec.46-ssec.2) For subsection (1) (a) , the kinds of proceedings are— proceedings against the person for an offence against a provision of the Australian Consumer Law (Queensland), chapter 4 or against an FTA offence provision; or an application under the Australian Consumer Law (Queensland), section 232 for an injunction against the person in relation to— a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 65 ; or a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made; or an action under the Australian Consumer Law (Queensland), section 236 (1) against the person in relation to a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , part 2-1 or chapter 3 , or of a relevant provision under section 66 ; or an application for an order under the Australian Consumer Law (Queensland), section 237 (1) or 239 (1) against a person in relation to— a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 67 ; or a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made.\n(sec.46-ssec.3) The court may make the following orders under subsection (1) in relation to money or other property held by or for a person (the respondent )— an order prohibiting, either absolutely or subject to conditions, a person who is indebted to the respondent, or to an associate of the respondent, from making a payment, in total or partial discharge of the debt— to the respondent; or to another person at the direction or request of the respondent; an order prohibiting, either absolutely or subject to conditions, a person who is holding money or other property for the respondent, or for an associate of the respondent— from paying all or any of the money to the respondent, or to another person at the direction or request of the respondent; or from transferring the other property to the respondent, or to another person at the direction or request of the respondent, or otherwise parting with possession of that property; an order prohibiting, either absolutely or subject to conditions, the taking or sending by any person of money of the respondent, or of an associate of the respondent, to a place outside the State in which the money is held; an order prohibiting, either absolutely or subject to conditions, the taking, sending or transfer by any person of other property of the respondent, or of an associate of the respondent, to a place outside the State in which that property is located; if the respondent is an individual—an order appointing a receiver or trustee of the property, or of part of the property, of the respondent with such powers as are stated in the order.\n(sec.46-ssec.4) If the court makes such an order, the order operates— for the period stated in the order (of not more than 30 days if the application for the order was an ex parte application); or if proceedings in relation to which the order is made are concluded before the stated period ends—until the conclusion of the proceedings.\n(sec.46-ssec.5) This section— has effect subject to the Bankruptcy Act 1966 (Cwlth) ; and does not affect any other powers of the court.\n(sec.46-ssec.6) In this section— associate , of the respondent, means a person who— holds money or other property for the respondent; or if the respondent is a body corporate—is a wholly-owned subsidiary (within the meaning of the Corporations Act ) of the respondent.\n- (a) proceedings of a kind mentioned in subsection (2) have been taken against a person, or proceedings of a kind mentioned in subsection (2) (d) may be taken against a person; and\n- (b) the court is satisfied that it is necessary or desirable to make the order or orders to preserve money or other property held by or for the person if the person is liable, or may become liable, under the Australian Consumer Law (Queensland)— (i) to pay money by way of a fine, damages, compensation, refund or otherwise; or (ii) to transfer, sell or refund other property; and\n- (i) to pay money by way of a fine, damages, compensation, refund or otherwise; or\n- (ii) to transfer, sell or refund other property; and\n- (c) the court is satisfied that the making of such an order or orders will not unduly prejudice the rights and interests of any other person.\n- (i) to pay money by way of a fine, damages, compensation, refund or otherwise; or\n- (ii) to transfer, sell or refund other property; and\n- (a) proceedings against the person for an offence against a provision of the Australian Consumer Law (Queensland), chapter 4 or against an FTA offence provision; or\n- (b) an application under the Australian Consumer Law (Queensland), section 232 for an injunction against the person in relation to— (i) a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 65 ; or (ii) a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made; or\n- (i) a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 65 ; or\n- (ii) a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made; or\n- (c) an action under the Australian Consumer Law (Queensland), section 236 (1) against the person in relation to a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , part 2-1 or chapter 3 , or of a relevant provision under section 66 ; or\n- (d) an application for an order under the Australian Consumer Law (Queensland), section 237 (1) or 239 (1) against a person in relation to— (i) a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 67 ; or (ii) a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made.\n- (i) a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 67 ; or\n- (ii) a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made.\n- (i) a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 65 ; or\n- (ii) a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made; or\n- (i) a contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 , 3 or 4 , or of a relevant provision under section 67 ; or\n- (ii) a term of a consumer contract in relation to which a declaration under the Australian Consumer Law (Queensland), section 250 has been made.\n- (a) an order prohibiting, either absolutely or subject to conditions, a person who is indebted to the respondent, or to an associate of the respondent, from making a payment, in total or partial discharge of the debt— (i) to the respondent; or (ii) to another person at the direction or request of the respondent;\n- (i) to the respondent; or\n- (ii) to another person at the direction or request of the respondent;\n- (b) an order prohibiting, either absolutely or subject to conditions, a person who is holding money or other property for the respondent, or for an associate of the respondent— (i) from paying all or any of the money to the respondent, or to another person at the direction or request of the respondent; or (ii) from transferring the other property to the respondent, or to another person at the direction or request of the respondent, or otherwise parting with possession of that property;\n- (i) from paying all or any of the money to the respondent, or to another person at the direction or request of the respondent; or\n- (ii) from transferring the other property to the respondent, or to another person at the direction or request of the respondent, or otherwise parting with possession of that property;\n- (c) an order prohibiting, either absolutely or subject to conditions, the taking or sending by any person of money of the respondent, or of an associate of the respondent, to a place outside the State in which the money is held;\n- (d) an order prohibiting, either absolutely or subject to conditions, the taking, sending or transfer by any person of other property of the respondent, or of an associate of the respondent, to a place outside the State in which that property is located;\n- (e) if the respondent is an individual—an order appointing a receiver or trustee of the property, or of part of the property, of the respondent with such powers as are stated in the order.\n- (i) to the respondent; or\n- (ii) to another person at the direction or request of the respondent;\n- (i) from paying all or any of the money to the respondent, or to another person at the direction or request of the respondent; or\n- (ii) from transferring the other property to the respondent, or to another person at the direction or request of the respondent, or otherwise parting with possession of that property;\n- (a) for the period stated in the order (of not more than 30 days if the application for the order was an ex parte application); or\n- (b) if proceedings in relation to which the order is made are concluded before the stated period ends—until the conclusion of the proceedings.\n- (a) has effect subject to the Bankruptcy Act 1966 (Cwlth) ; and\n- (b) does not affect any other powers of the court.\n- (a) holds money or other property for the respondent; or\n- (b) if the respondent is a body corporate—is a wholly-owned subsidiary (within the meaning of the Corporations Act ) of the respondent.","sortOrder":70},{"sectionNumber":"sec.47","sectionType":"section","heading":"Compliance with orders made under this division","content":"### sec.47 Compliance with orders made under this division\n\nA person commits an offence if—\nan order made under section 46 applies to the person; and\nthe person contravenes, or refuses or fails to comply with, the order.\nMaximum penalty—\nif the person is a body corporate—900 penalty units; or\nif the person is not a body corporate—180 penalty units.\nFor this section, the value of a penalty unit is the same value it has for the time being under the Crimes Act 1914 (Cwlth) for a law of the Commonwealth.\ns 47 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 17\nsub 2010 No. 54 s 18\n(sec.47-ssec.1) A person commits an offence if— an order made under section 46 applies to the person; and the person contravenes, or refuses or fails to comply with, the order. Maximum penalty— if the person is a body corporate—900 penalty units; or if the person is not a body corporate—180 penalty units.\n(sec.47-ssec.2) For this section, the value of a penalty unit is the same value it has for the time being under the Crimes Act 1914 (Cwlth) for a law of the Commonwealth.\n- (a) an order made under section 46 applies to the person; and\n- (b) the person contravenes, or refuses or fails to comply with, the order.\n- (a) if the person is a body corporate—900 penalty units; or\n- (b) if the person is not a body corporate—180 penalty units.","sortOrder":71},{"sectionNumber":"pt.3A-div.4","sectionType":"division","heading":"Court jurisdiction","content":"## Court jurisdiction","sortOrder":72},{"sectionNumber":"sec.48","sectionType":"section","heading":"Purpose and scope of division","content":"### sec.48 Purpose and scope of division\n\nThe purpose of this division is to confer jurisdiction to deal with particular matters arising under the Australian Consumer Law (Queensland).\nThis division does not apply in relation to—\nprovisions of the Australian Consumer Law (Queensland) that provide for offences; or\nany FTA consumer offence provision to the extent a contravention or alleged contravention of the provision is being dealt with as for a criminal offence.\ns 48 amd 1994 No. 36 s 2 sch ; 1999 No. 63 s 58\nsub 2010 No. 54 s 18\n(sec.48-ssec.1) The purpose of this division is to confer jurisdiction to deal with particular matters arising under the Australian Consumer Law (Queensland).\n(sec.48-ssec.2) This division does not apply in relation to— provisions of the Australian Consumer Law (Queensland) that provide for offences; or any FTA consumer offence provision to the extent a contravention or alleged contravention of the provision is being dealt with as for a criminal offence.\n- (a) provisions of the Australian Consumer Law (Queensland) that provide for offences; or\n- (b) any FTA consumer offence provision to the extent a contravention or alleged contravention of the provision is being dealt with as for a criminal offence.","sortOrder":73},{"sectionNumber":"sec.49","sectionType":"section","heading":"Jurisdiction extends to provisions having wider application","content":"### sec.49 Jurisdiction extends to provisions having wider application\n\nThis section applies if—\nthis division confers jurisdiction on an entity to deal with matters arising under a particular provision of the Australian Consumer Law (Queensland); and\nunder part 3B , the particular provision has an extended application.\nThe conferral of jurisdiction also applies in relation to the provision’s extended application.\nUnder part 3B of this Act, the application of the Australian Consumer Law (Queensland), chapter 5 , part 5-2 , division 2 (Injunctions) is extended to particular provisions of this Act, including, for example, the FTA consumer offence provisions. Under this division, depending on circumstances, either the District Court or the Supreme Court has jurisdiction for injunctions under the Australian Consumer Law (Queensland). That jurisdiction arrangement will therefore also apply for injunctions relating to contraventions of the FTA consumer offence provisions even though those provisions do not form part of the Australian Consumer Law (Queensland).\ns 49 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 19\nsub 2010 No. 54 s 18\n(sec.49-ssec.1) This section applies if— this division confers jurisdiction on an entity to deal with matters arising under a particular provision of the Australian Consumer Law (Queensland); and under part 3B , the particular provision has an extended application.\n(sec.49-ssec.2) The conferral of jurisdiction also applies in relation to the provision’s extended application. Under part 3B of this Act, the application of the Australian Consumer Law (Queensland), chapter 5 , part 5-2 , division 2 (Injunctions) is extended to particular provisions of this Act, including, for example, the FTA consumer offence provisions. Under this division, depending on circumstances, either the District Court or the Supreme Court has jurisdiction for injunctions under the Australian Consumer Law (Queensland). That jurisdiction arrangement will therefore also apply for injunctions relating to contraventions of the FTA consumer offence provisions even though those provisions do not form part of the Australian Consumer Law (Queensland).\n- (a) this division confers jurisdiction on an entity to deal with matters arising under a particular provision of the Australian Consumer Law (Queensland); and\n- (b) under part 3B , the particular provision has an extended application.","sortOrder":74},{"sectionNumber":"sec.50","sectionType":"section","heading":"Proceedings referred to court of competent jurisdiction","content":"### sec.50 Proceedings referred to court of competent jurisdiction\n\nA proceeding for the purposes of a provision of the Australian Consumer Law (Queensland) listed in the table to this section must be heard in the tribunal or in a court having jurisdiction for the proceeding, having regard to—\nfor the tribunal, whether the subject of the proceeding—\nwould be a minor civil dispute within the meaning of the QCAT Act ; or\nwould be a matter to which section 50A applies; or\nfor a court—any civil jurisdictional limit, including any monetary limit, applying to the court.\nSubsection (1) applies whether or not the listed provision already includes reference to a court of competent jurisdiction.\nProvision of Australian Consumer Law (Queensland)\nName of provision\nNature of proceeding\nsection 43 (4)\nAssertion of right to payment for unauthorised entries or advertisements\nAction to recover payment made by a person to another person\nsection 85 (4)\nObligations and rights of consumers on termination\nRecovery of compensation\nsection 99 (2)\nEffect of termination\nRecovery of unpaid termination charge\nsection 138 (2)\nLiability for loss or damage suffered by an injured individual\nAction to recover amount of loss or damage\nsection 139 (2)\nLiability for loss or damage suffered by a person other than an injured individual\nAction to recover amount of loss or damage\nsection 140 (2)\nLiability for loss or damage suffered by a person if other goods are destroyed or damaged\nAction to recover amount of loss or damage\nsection 141 (2)\nLiability for loss or damage suffered by a person if land, buildings or fixtures are destroyed or damaged\nAction to recover amount of loss or damage\nsection 236 (1)\nActions for damages\nAction to recover amount of loss or damage\nsection 259 (2), (3) and (4)\nAction against suppliers of goods\ns 259 (2) - Action to recover reasonable costs incurred by consumer\ns 259 (3) - Action to recover compensation for reduction in value of goods\ns 259 (4) - Action to recover damages because of failure to comply with guarantee\nsection 265 (3)\nTermination of contracts for the supply of services that are connected with rejected goods\nAction to recover refund\nsection 267 (2), (3) and (4)\nAction against suppliers of services\ns 267 (2) - Action to recover reasonable costs incurred by consumer\ns 267 (3) - Action to recover compensation for reduction in value of services\ns 267 (4) - Action to recover damages because of failure to comply with guarantee\nsection 269 (3)\nTermination of contracts for the supply of services\nAction to recover refund\nsection 271 (1), (3) and (5)\nAction for damages against manufacturers of goods\nAction to recover damages from manufacturer\nsection 274 (3)\nIndemnification of suppliers by manufacturers\nAction against manufacturer for legal or equitable relief\nsection 279 (1)\nAction by consumer to recover amount of loss or damage\nAction to recover amount of loss or damage\ns 50 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 20\nsub 2010 No. 54 s 18\namd 2019 No. 12 s 4\n(sec.50-ssec.1) A proceeding for the purposes of a provision of the Australian Consumer Law (Queensland) listed in the table to this section must be heard in the tribunal or in a court having jurisdiction for the proceeding, having regard to— for the tribunal, whether the subject of the proceeding— would be a minor civil dispute within the meaning of the QCAT Act ; or would be a matter to which section 50A applies; or for a court—any civil jurisdictional limit, including any monetary limit, applying to the court.\n(sec.50-ssec.2) Subsection (1) applies whether or not the listed provision already includes reference to a court of competent jurisdiction. Provision of Australian Consumer Law (Queensland) Name of provision Nature of proceeding section 43 (4) Assertion of right to payment for unauthorised entries or advertisements Action to recover payment made by a person to another person section 85 (4) Obligations and rights of consumers on termination Recovery of compensation section 99 (2) Effect of termination Recovery of unpaid termination charge section 138 (2) Liability for loss or damage suffered by an injured individual Action to recover amount of loss or damage section 139 (2) Liability for loss or damage suffered by a person other than an injured individual Action to recover amount of loss or damage section 140 (2) Liability for loss or damage suffered by a person if other goods are destroyed or damaged Action to recover amount of loss or damage section 141 (2) Liability for loss or damage suffered by a person if land, buildings or fixtures are destroyed or damaged Action to recover amount of loss or damage section 236 (1) Actions for damages Action to recover amount of loss or damage section 259 (2), (3) and (4) Action against suppliers of goods s 259 (2) - Action to recover reasonable costs incurred by consumer s 259 (3) - Action to recover compensation for reduction in value of goods s 259 (4) - Action to recover damages because of failure to comply with guarantee section 265 (3) Termination of contracts for the supply of services that are connected with rejected goods Action to recover refund section 267 (2), (3) and (4) Action against suppliers of services s 267 (2) - Action to recover reasonable costs incurred by consumer s 267 (3) - Action to recover compensation for reduction in value of services s 267 (4) - Action to recover damages because of failure to comply with guarantee section 269 (3) Termination of contracts for the supply of services Action to recover refund section 271 (1), (3) and (5) Action for damages against manufacturers of goods Action to recover damages from manufacturer section 274 (3) Indemnification of suppliers by manufacturers Action against manufacturer for legal or equitable relief section 279 (1) Action by consumer to recover amount of loss or damage Action to recover amount of loss or damage\n- (a) for the tribunal, whether the subject of the proceeding— (i) would be a minor civil dispute within the meaning of the QCAT Act ; or (ii) would be a matter to which section 50A applies; or\n- (i) would be a minor civil dispute within the meaning of the QCAT Act ; or\n- (ii) would be a matter to which section 50A applies; or\n- (b) for a court—any civil jurisdictional limit, including any monetary limit, applying to the court.\n- (i) would be a minor civil dispute within the meaning of the QCAT Act ; or\n- (ii) would be a matter to which section 50A applies; or","sortOrder":75},{"sectionNumber":"sec.50A","sectionType":"section","heading":"Tribunal’s jurisdiction for particular matters relating to motor vehicles","content":"### sec.50A Tribunal’s jurisdiction for particular matters relating to motor vehicles\n\nA person may apply, as provided under the QCAT Act , to the tribunal for an order mentioned in subsection (2) for an action—\nunder a provision of the Australian Consumer Law (Queensland) listed in the table to this section; and\nrelating to a motor vehicle; and\nseeking an amount or value of other relief of not more than $100,000.\nIn a proceeding under subsection (1) , the tribunal may make only the following orders—\nan order requiring a party to the proceeding to pay a stated amount to a stated person;\nan order that a stated amount is not due or owing by the applicant to a stated person, or by any party to the proceeding to the applicant;\nan order requiring a party to the proceeding, other than the applicant, to perform work to rectify a defect in goods or services to which the claim relates;\nan order requiring a party to the proceeding to return goods that relate to the claim and are in the party’s possession or control to a stated person;\nan order combining 2 or more orders mentioned in paragraphs (a) , (b) , (c) and (d) .\nHowever, the tribunal can not make an order under subsection (2) that—\npurports to require payment of an amount, performance of work or return of goods of a value of more than $100,000; or\npurports to grant relief of a value of more than $100,000 from the payment of an amount; or\ncombines 2 or more orders mentioned in subsection (2) and purports to award or declare entitlements or benefits (or both) of a total value of more than $100,000.\nIn this section—\nmotor vehicle see the Motor Dealers and Chattel Auctioneers Act 2014 , section 12 .\nProvision of Australian Consumer Law (Queensland)\nName of provision\nNature of proceeding\nsection 236 (1)\nActions for damages\nAction to recover amount of loss or damage\nsection 259 (2), (3) and (4)\nAction against suppliers of goods\ns 259 (2) - Action to recover reasonable costs incurred by consumer\ns 259 (3) - Action to recover compensation for reduction in value of goods\ns 259 (4) - Action to recover damages because of failure to comply with guarantee\nsection 265 (3)\nTermination of contracts for the supply of services that are connected with rejected goods\nAction to recover refund\nsection 267 (2), (3) and (4)\nAction against suppliers of services\ns 267 (2) - Action to recover reasonable costs incurred by consumer\ns 267 (3) - Action to recover compensation for reduction in value of services\ns 267 (4) - Action to recover damages because of failure to comply with guarantee\nsection 269 (3)\nTermination of contracts for the supply of services\nAction to recover refund\nsection 271 (1), (3) and (5)\nAction for damages against manufacturers of goods\nAction to recover damages from manufacturer\nsection 274 (3)\nIndemnification of suppliers by manufacturers\nAction against manufacturer for legal or equitable relief\nsection 279 (1)\nAction by consumer to recover amount of loss or damage\nAction to recover amount of loss or damage\ns 50A ins 2019 No. 12 s 5\n(sec.50A-ssec.1) A person may apply, as provided under the QCAT Act , to the tribunal for an order mentioned in subsection (2) for an action— under a provision of the Australian Consumer Law (Queensland) listed in the table to this section; and relating to a motor vehicle; and seeking an amount or value of other relief of not more than $100,000.\n(sec.50A-ssec.2) In a proceeding under subsection (1) , the tribunal may make only the following orders— an order requiring a party to the proceeding to pay a stated amount to a stated person; an order that a stated amount is not due or owing by the applicant to a stated person, or by any party to the proceeding to the applicant; an order requiring a party to the proceeding, other than the applicant, to perform work to rectify a defect in goods or services to which the claim relates; an order requiring a party to the proceeding to return goods that relate to the claim and are in the party’s possession or control to a stated person; an order combining 2 or more orders mentioned in paragraphs (a) , (b) , (c) and (d) .\n(sec.50A-ssec.3) However, the tribunal can not make an order under subsection (2) that— purports to require payment of an amount, performance of work or return of goods of a value of more than $100,000; or purports to grant relief of a value of more than $100,000 from the payment of an amount; or combines 2 or more orders mentioned in subsection (2) and purports to award or declare entitlements or benefits (or both) of a total value of more than $100,000.\n(sec.50A-ssec.4) In this section— motor vehicle see the Motor Dealers and Chattel Auctioneers Act 2014 , section 12 . Provision of Australian Consumer Law (Queensland) Name of provision Nature of proceeding section 236 (1) Actions for damages Action to recover amount of loss or damage section 259 (2), (3) and (4) Action against suppliers of goods s 259 (2) - Action to recover reasonable costs incurred by consumer s 259 (3) - Action to recover compensation for reduction in value of goods s 259 (4) - Action to recover damages because of failure to comply with guarantee section 265 (3) Termination of contracts for the supply of services that are connected with rejected goods Action to recover refund section 267 (2), (3) and (4) Action against suppliers of services s 267 (2) - Action to recover reasonable costs incurred by consumer s 267 (3) - Action to recover compensation for reduction in value of services s 267 (4) - Action to recover damages because of failure to comply with guarantee section 269 (3) Termination of contracts for the supply of services Action to recover refund section 271 (1), (3) and (5) Action for damages against manufacturers of goods Action to recover damages from manufacturer section 274 (3) Indemnification of suppliers by manufacturers Action against manufacturer for legal or equitable relief section 279 (1) Action by consumer to recover amount of loss or damage Action to recover amount of loss or damage\n- (a) under a provision of the Australian Consumer Law (Queensland) listed in the table to this section; and\n- (b) relating to a motor vehicle; and\n- (c) seeking an amount or value of other relief of not more than $100,000.\n- (a) an order requiring a party to the proceeding to pay a stated amount to a stated person;\n- (b) an order that a stated amount is not due or owing by the applicant to a stated person, or by any party to the proceeding to the applicant;\n- (c) an order requiring a party to the proceeding, other than the applicant, to perform work to rectify a defect in goods or services to which the claim relates;\n- (d) an order requiring a party to the proceeding to return goods that relate to the claim and are in the party’s possession or control to a stated person;\n- (e) an order combining 2 or more orders mentioned in paragraphs (a) , (b) , (c) and (d) .\n- (a) purports to require payment of an amount, performance of work or return of goods of a value of more than $100,000; or\n- (b) purports to grant relief of a value of more than $100,000 from the payment of an amount; or\n- (c) combines 2 or more orders mentioned in subsection (2) and purports to award or declare entitlements or benefits (or both) of a total value of more than $100,000.","sortOrder":76},{"sectionNumber":"sec.50B","sectionType":"section","heading":"Expedited hearing","content":"### sec.50B Expedited hearing\n\nAn expedited hearing under the QCAT Act , section 94 , may be conducted for a proceeding under section 50A if—\nthe amount or value of other relief sought in the proceeding is not more than $25,000; or\nthe president of the tribunal considers it appropriate having regard to—\nthe nature and complexity of the proceeding; and\nthe views of the parties to the proceeding; and\nanything else the president considers relevant.\ns 50B ins 2019 No. 12 s 5\n- (a) the amount or value of other relief sought in the proceeding is not more than $25,000; or\n- (b) the president of the tribunal considers it appropriate having regard to— (i) the nature and complexity of the proceeding; and (ii) the views of the parties to the proceeding; and (iii) anything else the president considers relevant.\n- (i) the nature and complexity of the proceeding; and\n- (ii) the views of the parties to the proceeding; and\n- (iii) anything else the president considers relevant.\n- (i) the nature and complexity of the proceeding; and\n- (ii) the views of the parties to the proceeding; and\n- (iii) anything else the president considers relevant.","sortOrder":77},{"sectionNumber":"sec.50C","sectionType":"section","heading":"Costs","content":"### sec.50C Costs\n\nThe tribunal may make an order under section 102 (1) of the QCAT Act against a party to a proceeding under section 50A —\nonly if the party is a respondent against whom the tribunal has made a final decision; and\nonly to order the party to pay to the applicant the amount of any prescribed fee paid by the applicant on filing the application for the proceeding.\ns 50C ins 2019 No. 12 s 5\n- (a) only if the party is a respondent against whom the tribunal has made a final decision; and\n- (b) only to order the party to pay to the applicant the amount of any prescribed fee paid by the applicant on filing the application for the proceeding.","sortOrder":78},{"sectionNumber":"sec.50D","sectionType":"section","heading":"Constitution of tribunal","content":"### sec.50D Constitution of tribunal\n\nFor section 195 (b) of the QCAT Act , an adjudicator may hear and decide a proceeding under section 50A if either or both of the following apply—\nthe amount or value of other relief sought in the proceeding is not more than $25,000;\nan expedited hearing is to be conducted for the proceeding.\ns 50D ins 2019 No. 12 s 5\n- (a) the amount or value of other relief sought in the proceeding is not more than $25,000;\n- (b) an expedited hearing is to be conducted for the proceeding.","sortOrder":79},{"sectionNumber":"sec.51","sectionType":"section","heading":"Proceedings referred to particular court","content":"### sec.51 Proceedings referred to particular court\n\nA proceeding for the purposes of a provision of the Australian Consumer Law (Queensland) listed in the table to this section must be heard in the court as provided for in the table to this section.\nProvision of Australian Consumer Law (Queensland)\nName of provision\nNature of proceeding\nCourt having jurisdiction\nsection 218 (3)\nRegulator may accept undertakings\nApplication for order under section 218 (4) of ACL(Q) for breach of undertaking\nDistrict Court\nchapter 5 , part 5-2 , division 1\nPecuniary penalties\nProceeding for the recovery of a pecuniary penalty\nIf the maximum amount of the pecuniary penalty payable under section 224 of ACL(Q) in relation to the contravention is equal to or less than the civil jurisdictional monetary limit applying under the Magistrates Courts Act 1921 , a Magistrates Court has jurisdiction. Otherwise, the District Court has jurisdiction, regardless of the maximum amount of the pecuniary penalty payable.\nsection 232 (2)\nInjunctions\nApplication by regulator or other person for grant of injunction\nIf the injunction is sought in conjunction with, and in the course of, another proceeding under this Act, whether for an offence or otherwise, before the District Court, the District Court has jurisdiction. Otherwise, the Supreme Court has jurisdiction.\nsection 237 (1)\nCompensation orders etc. on application by an injured person or the regulator\nApplication by injured person, or by regulator for injured person, for order for compensation or for prevention or reduction of loss or damage\nIf the order is sought in conjunction with, and in the course of, another proceeding under this Act, whether for an offence or otherwise, the court hearing the other proceeding has jurisdiction for the proceeding for the order. Otherwise, the District Court has jurisdiction, regardless of any civil jurisdictional limit, including any monetary limit, applying to the District Court.\nsection 239 (1)\nOrders to redress etc. loss or damage suffered by non-party consumers\nApplication by regulator for order redressing loss or damage or for preventing or reducing loss or damage\nIf the order is sought in conjunction with, and in the course of, another proceeding under this Act, whether for an offence or otherwise, the court hearing the other proceeding has jurisdiction for the proceeding for the order. Otherwise, the District Court has jurisdiction, regardless of any civil jurisdictional limit, including any monetary limit, applying to the District Court.\nsection 246 (1)\nNon-punitive orders\nApplication by regulator for order under section 246 (2) of ACL(Q)\nIf the order is sought in conjunction with, and in the course of, another proceeding under this Act, whether for an offence or otherwise, the court hearing the other proceeding has jurisdiction for the proceeding for the order. Otherwise, a Magistrates Court has jurisdiction, regardless of any civil jurisdictional limit, including any monetary limit, applying to a Magistrates Court.\nsection 247 (1)\nAdverse publicity orders\nApplication by regulator for adverse publicity order\nIf the order is sought in conjunction with, and in the course of, another proceeding under this Act, whether for an offence or otherwise, the court hearing the other proceeding has jurisdiction for the proceeding for the order. Otherwise, a Magistrates Court has jurisdiction, regardless of any civil jurisdictional limit, including any monetary limit, applying to a Magistrates Court.\nsection 248 (1)\nOrder disqualifying a person from managing corporations\nApplication by regulator for order disqualifying a person from managing corporations for a period\nIf the order is sought in conjunction with, and in the course of, another proceeding under this Act, whether for an offence or otherwise, before the District Court, the District Court has jurisdiction. Otherwise, the Supreme Court has jurisdiction.\nsection 250 (1)\nDeclarations relating to consumer contracts\nApplication by party to consumer contract or by regulator for declaration that a term of a contract is an unfair term\nDistrict Court\ns 51 amd 1992 No. 68 s 3 sch 1 ; 1994 No. 87 s 3 sch 1 ; 2003 No. 22 s 30 sch\nsub 2010 No. 54 s 18","sortOrder":80},{"sectionNumber":"pt.3A-div.5","sectionType":"division","heading":"Miscellaneous","content":"## Miscellaneous","sortOrder":81},{"sectionNumber":"sec.52","sectionType":"section","heading":"Miscellaneous supporting provision for proceedings for recovery of pecuniary penalties","content":"### sec.52 Miscellaneous supporting provision for proceedings for recovery of pecuniary penalties\n\nFor a relevant proceeding, if a court is to be satisfied of a matter, the court need only be satisfied of the matter on the balance of probabilities.\nIf, for a relevant proceeding—\na court orders a corporation to pay a pecuniary penalty; and\nthe corporation does not have the resources to pay the pecuniary penalty;\nthe executive officers of the corporation are jointly and severally liable to pay any amount not paid by the corporation.\nIt is a defence to a liability under subsection (2) for an executive officer to prove that—\nif the officer was in a position to influence the conduct of the corporation in relation to the act or omission the subject of the relevant proceeding—the officer exercised reasonable diligence to ensure the corporation did not do the act or make the omission; or\nthe officer was not in a position to influence the conduct of the corporation in relation to the act or omission the subject of the relevant proceeding.\nIf 2 or more relevant proceedings are to be dealt with concurrently and, under division 4 , the District Court would have jurisdiction for at least 1 but not all of the relevant proceedings, the District Court may exercise jurisdiction for all the proceedings.\nIn this section—\nrelevant proceeding means a proceeding under the Australian Consumer Law (Queensland), chapter 5 , part 5-2 , division 1 , including under that division’s extended application.\ns 52 amd 1992 No. 68 s 3 sch 1 ; 1994 No. 36 s 2 sch ; 1997 No. 12 s 21\nsub 2010 No. 54 s 18\n(sec.52-ssec.1) For a relevant proceeding, if a court is to be satisfied of a matter, the court need only be satisfied of the matter on the balance of probabilities.\n(sec.52-ssec.2) If, for a relevant proceeding— a court orders a corporation to pay a pecuniary penalty; and the corporation does not have the resources to pay the pecuniary penalty; the executive officers of the corporation are jointly and severally liable to pay any amount not paid by the corporation.\n(sec.52-ssec.3) It is a defence to a liability under subsection (2) for an executive officer to prove that— if the officer was in a position to influence the conduct of the corporation in relation to the act or omission the subject of the relevant proceeding—the officer exercised reasonable diligence to ensure the corporation did not do the act or make the omission; or the officer was not in a position to influence the conduct of the corporation in relation to the act or omission the subject of the relevant proceeding.\n(sec.52-ssec.4) If 2 or more relevant proceedings are to be dealt with concurrently and, under division 4 , the District Court would have jurisdiction for at least 1 but not all of the relevant proceedings, the District Court may exercise jurisdiction for all the proceedings.\n(sec.52-ssec.5) In this section— relevant proceeding means a proceeding under the Australian Consumer Law (Queensland), chapter 5 , part 5-2 , division 1 , including under that division’s extended application.\n- (a) a court orders a corporation to pay a pecuniary penalty; and\n- (b) the corporation does not have the resources to pay the pecuniary penalty;\n- (a) if the officer was in a position to influence the conduct of the corporation in relation to the act or omission the subject of the relevant proceeding—the officer exercised reasonable diligence to ensure the corporation did not do the act or make the omission; or\n- (b) the officer was not in a position to influence the conduct of the corporation in relation to the act or omission the subject of the relevant proceeding.","sortOrder":82},{"sectionNumber":"sec.53","sectionType":"section","heading":"Interpretation of offence provisions","content":"### sec.53 Interpretation of offence provisions\n\nTo remove any doubt, it is declared that—\nchapter 2 of the Criminal Code (Cwlth) does not apply to offences against the Australian Consumer Law (Queensland), chapter 4 ; and\naccordingly, any statement included in the Australian Consumer Law (Queensland), chapter 4 to the effect that a provision of that law is an offence of strict liability is not relevant for the purposes of that law.\nThe Criminal Code (of Queensland) applies for the purposes of offences included in the Australian Consumer Law (Queensland), chapter 4 . For example, the Criminal Code , section 23 (2) applies to make immaterial the result intended to be caused by an act or omission constituting an offence unless intention to cause the result is expressly declared to be an element of the offence. The application of the Criminal Code is subject to provisions of this Act (including the Australian Consumer Law (Queensland)). For example, the Australian Consumer Law (Queensland), chapter 4 , part 4-6 includes defences that are available for prosecutions for contraventions of provisions of chapter 4 .\nDespite section 19 , the Acts Interpretation Act 1954 sections 41 , 41A , 43 , 44 (4) , 45 and 46 apply in relation to offences under the Australian Consumer Law (Queensland) as if that law were an Act to which the Acts Interpretation Act 1954 applied.\ns 53 sub 2010 No. 54 s 18\n(sec.53-ssec.1) To remove any doubt, it is declared that— chapter 2 of the Criminal Code (Cwlth) does not apply to offences against the Australian Consumer Law (Queensland), chapter 4 ; and accordingly, any statement included in the Australian Consumer Law (Queensland), chapter 4 to the effect that a provision of that law is an offence of strict liability is not relevant for the purposes of that law. The Criminal Code (of Queensland) applies for the purposes of offences included in the Australian Consumer Law (Queensland), chapter 4 . For example, the Criminal Code , section 23 (2) applies to make immaterial the result intended to be caused by an act or omission constituting an offence unless intention to cause the result is expressly declared to be an element of the offence. The application of the Criminal Code is subject to provisions of this Act (including the Australian Consumer Law (Queensland)). For example, the Australian Consumer Law (Queensland), chapter 4 , part 4-6 includes defences that are available for prosecutions for contraventions of provisions of chapter 4 .\n(sec.53-ssec.2) Despite section 19 , the Acts Interpretation Act 1954 sections 41 , 41A , 43 , 44 (4) , 45 and 46 apply in relation to offences under the Australian Consumer Law (Queensland) as if that law were an Act to which the Acts Interpretation Act 1954 applied.\n- (a) chapter 2 of the Criminal Code (Cwlth) does not apply to offences against the Australian Consumer Law (Queensland), chapter 4 ; and\n- (b) accordingly, any statement included in the Australian Consumer Law (Queensland), chapter 4 to the effect that a provision of that law is an offence of strict liability is not relevant for the purposes of that law.","sortOrder":83},{"sectionNumber":"sec.53A","sectionType":"section","heading":"Interpretation of unsolicited consumer agreement permitted hours provisions and termination period provision","content":"### sec.53A Interpretation of unsolicited consumer agreement permitted hours provisions and termination period provision\n\nIn a permitted hours provision, for applying the definition unsolicited consumer agreement as provided for in the Australian Consumer Law (Queensland), section 69 , subsection (1) of that section is taken not to include paragraph (d) .\nIn the termination period provision, for applying the definition unsolicited consumer agreement as provided for in the Australian Consumer Law (Queensland), section 69 , subsection (1) of that section is taken not to include paragraph (d) , but only if the Australian Consumer Law (Queensland), section 73 was contravened in relation to the agreement the subject of termination.\nIf an agreement is terminated under the termination period provision because of the operation of subsection (2) of this section, the agreement is taken to be, for any related provision, an unsolicited consumer agreement terminated in accordance with the termination period provision.\nIn this section—\npermitted hours provision means—-\nthe Australian Consumer Law (Queensland), section 73 ; or\nthe Australian Consumer Law (Queensland), section 170 .\nrelated provision means a section of the Australian Consumer Law (Queensland) that refers to an unsolicited consumer agreement terminated in accordance with section 82 of that law.\ntermination period provision means the Australian Consumer Law (Queensland), section 82 .\ns 53A ins 2010 No. 54 s 18\n(sec.53A-ssec.1) In a permitted hours provision, for applying the definition unsolicited consumer agreement as provided for in the Australian Consumer Law (Queensland), section 69 , subsection (1) of that section is taken not to include paragraph (d) .\n(sec.53A-ssec.2) In the termination period provision, for applying the definition unsolicited consumer agreement as provided for in the Australian Consumer Law (Queensland), section 69 , subsection (1) of that section is taken not to include paragraph (d) , but only if the Australian Consumer Law (Queensland), section 73 was contravened in relation to the agreement the subject of termination.\n(sec.53A-ssec.3) If an agreement is terminated under the termination period provision because of the operation of subsection (2) of this section, the agreement is taken to be, for any related provision, an unsolicited consumer agreement terminated in accordance with the termination period provision.\n(sec.53A-ssec.4) In this section— permitted hours provision means—- the Australian Consumer Law (Queensland), section 73 ; or the Australian Consumer Law (Queensland), section 170 . related provision means a section of the Australian Consumer Law (Queensland) that refers to an unsolicited consumer agreement terminated in accordance with section 82 of that law. termination period provision means the Australian Consumer Law (Queensland), section 82 .\n- (a) the Australian Consumer Law (Queensland), section 73 ; or\n- (b) the Australian Consumer Law (Queensland), section 170 .","sortOrder":84},{"sectionNumber":"sec.54","sectionType":"section","heading":"Gazettal of notice under Australian Consumer Law (Queensland) about interim ban, recall notice or safety warning","content":"### sec.54 Gazettal of notice under Australian Consumer Law (Queensland) about interim ban, recall notice or safety warning\n\nThis section applies if the Minister, as a responsible Minister under the Australian Consumer Law (Queensland), publishes a written notice on the internet under any of the following provisions of the Australian Consumer Law (Queensland)—\nsection 109 , 111 or 113 ;\nsection 122 ;\nsection 129 or 130 .\nThe Minister must, as soon as practicable after the publication of the written notice, publish a gazette notice containing a copy of the written notice.\nA failure to comply with subsection (2) does not affect the validity of the written notice.\ns 54 sub 2010 No. 54 s 18\n(sec.54-ssec.1) This section applies if the Minister, as a responsible Minister under the Australian Consumer Law (Queensland), publishes a written notice on the internet under any of the following provisions of the Australian Consumer Law (Queensland)— section 109 , 111 or 113 ; section 122 ; section 129 or 130 .\n(sec.54-ssec.2) The Minister must, as soon as practicable after the publication of the written notice, publish a gazette notice containing a copy of the written notice.\n(sec.54-ssec.3) A failure to comply with subsection (2) does not affect the validity of the written notice.\n- (a) section 109 , 111 or 113 ;\n- (b) section 122 ;\n- (c) section 129 or 130 .","sortOrder":85},{"sectionNumber":"sec.55","sectionType":"section","heading":"Limitation on right to itemised bill","content":"### sec.55 Limitation on right to itemised bill\n\nThis section applies if—\napart from this section, under the Australian Consumer Law (Queensland), section 101 , a person is entitled, as a consumer, to request the supplier of legal services to give the consumer an itemised bill, complying with that section, relating to the legal services; and\nunder the Legal Profession Act 2007 , section 332 , the person is entitled to request a law practice to give the person an itemised bill relating to the legal services.\nThe Australian Consumer Law (Queensland), section 101 ceases to have application to the legal services.\ns 55 amd 2005 No. 14 s 2 sch\nsub 2010 No. 54 s 18\n(sec.55-ssec.1) This section applies if— apart from this section, under the Australian Consumer Law (Queensland), section 101 , a person is entitled, as a consumer, to request the supplier of legal services to give the consumer an itemised bill, complying with that section, relating to the legal services; and under the Legal Profession Act 2007 , section 332 , the person is entitled to request a law practice to give the person an itemised bill relating to the legal services.\n(sec.55-ssec.2) The Australian Consumer Law (Queensland), section 101 ceases to have application to the legal services.\n- (a) apart from this section, under the Australian Consumer Law (Queensland), section 101 , a person is entitled, as a consumer, to request the supplier of legal services to give the consumer an itemised bill, complying with that section, relating to the legal services; and\n- (b) under the Legal Profession Act 2007 , section 332 , the person is entitled to request a law practice to give the person an itemised bill relating to the legal services.","sortOrder":86},{"sectionNumber":"sec.55A","sectionType":"section","heading":null,"content":"### Section sec.55A\n\ns 55A ins 1997 No. 12 s 22\nom 2010 No. 54 s 18","sortOrder":87},{"sectionNumber":"sec.55B","sectionType":"section","heading":null,"content":"### Section sec.55B\n\ns 55B ins 1997 No. 12 s 22\namd 2005 No. 14 s 2 sch\nom 2010 No. 54 s 18","sortOrder":88},{"sectionNumber":"sec.55C","sectionType":"section","heading":null,"content":"### Section sec.55C\n\ns 55C ins 1997 No. 12 s 22\namd 2005 No. 14 s 2 sch\nom 2010 No. 54 s 18","sortOrder":89},{"sectionNumber":"sec.55D","sectionType":"section","heading":null,"content":"### Section sec.55D\n\ns 55D ins 1997 No. 12 s 22\namd 2005 No. 14 s 2 sch\nom 2010 No. 54 s 18","sortOrder":90},{"sectionNumber":"sec.55E","sectionType":"section","heading":null,"content":"### Section sec.55E\n\ns 55E ins 2002 No. 13 s 36\nom 2010 No. 54 s 18","sortOrder":91},{"sectionNumber":"sec.55F","sectionType":"section","heading":null,"content":"### Section sec.55F\n\ns 55F ins 2002 No. 13 s 36\nom 2010 No. 54 s 18","sortOrder":92},{"sectionNumber":"sec.55G","sectionType":"section","heading":null,"content":"### Section sec.55G\n\ns 55G ins 2002 No. 13 s 36\nom 2010 No. 54 s 18","sortOrder":93},{"sectionNumber":"pt.3B","sectionType":"part","heading":"Provisions utilising Australian Consumer Law (Queensland) provisions","content":"# Provisions utilising Australian Consumer Law (Queensland) provisions","sortOrder":94},{"sectionNumber":"sec.56","sectionType":"section","heading":"Australian Consumer Law (Queensland) not limited","content":"### sec.56 Australian Consumer Law (Queensland) not limited\n\nThis section applies if a provision of this part (the application provision ) applies a provision of the Australian Consumer Law (Queensland) (the applied provision ), whether for the purposes of an FTA offence provision or for some other purpose (the extended application ).\nThe application provision does not limit or otherwise affect the operation of the applied provision as a provision of the Australian Consumer Law (Queensland).\ns 56 sub 2010 No. 54 s 18\n(sec.56-ssec.1) This section applies if a provision of this part (the application provision ) applies a provision of the Australian Consumer Law (Queensland) (the applied provision ), whether for the purposes of an FTA offence provision or for some other purpose (the extended application ).\n(sec.56-ssec.2) The application provision does not limit or otherwise affect the operation of the applied provision as a provision of the Australian Consumer Law (Queensland).","sortOrder":95},{"sectionNumber":"sec.57","sectionType":"section","heading":"Defences","content":"### sec.57 Defences\n\nThe defences provided for in the Australian Consumer Law (Queensland), chapter 4 , part 4 -6 also apply for the purposes of each FTA offence provision as if the FTA offence provision were a provision of the Australian Consumer Law (Queensland), chapter 4 .\nFor subsection (1) , the Australian Consumer Law (Queensland), section 211 may also be read as if the reference to section 195 of that law were a reference to section 84 (1) .\nSubsection (1) applies in relation to an FTA consumer offence provision only to the extent a contravention or alleged contravention of the provision is being dealt with as for a criminal offence.\ns 57 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 23\nsub 2010 No. 54 s 18\n(sec.57-ssec.1) The defences provided for in the Australian Consumer Law (Queensland), chapter 4 , part 4 -6 also apply for the purposes of each FTA offence provision as if the FTA offence provision were a provision of the Australian Consumer Law (Queensland), chapter 4 .\n(sec.57-ssec.2) For subsection (1) , the Australian Consumer Law (Queensland), section 211 may also be read as if the reference to section 195 of that law were a reference to section 84 (1) .\n(sec.57-ssec.3) Subsection (1) applies in relation to an FTA consumer offence provision only to the extent a contravention or alleged contravention of the provision is being dealt with as for a criminal offence.","sortOrder":96},{"sectionNumber":"sec.57A","sectionType":"section","heading":null,"content":"### Section sec.57A\n\ns 57A ins 1997 No. 12 s 24\nom 2010 No. 54 s 18","sortOrder":97},{"sectionNumber":"sec.57B","sectionType":"section","heading":null,"content":"### Section sec.57B\n\ns 57B ins 1997 No. 12 s 24\nom 2010 No. 54 s 18","sortOrder":98},{"sectionNumber":"sec.57C","sectionType":"section","heading":null,"content":"### Section sec.57C\n\ns 57C ins 1997 No. 12 s 24\nom 2010 No. 54 s 18","sortOrder":99},{"sectionNumber":"sec.58","sectionType":"section","heading":"Prosecutions to be commenced within 3 years","content":"### sec.58 Prosecutions to be commenced within 3 years\n\nThe Australian Consumer Law (Queensland), section 212 applies to an offence against an FTA offence provision as if the offence were an offence against a provision of the Australian Consumer Law (Queensland), chapter 4 .\ns 58 amd 1997 No. 12 s 25\nsub 2010 No. 54 s 18","sortOrder":100},{"sectionNumber":"sec.58A","sectionType":"section","heading":null,"content":"### Section sec.58A\n\ns 58A ins 1997 No. 12 s 26\nsub 2002 No. 61 s 9\nom 2010 No. 54 s 18","sortOrder":101},{"sectionNumber":"sec.59","sectionType":"section","heading":"Preference must be given to compensation for victims","content":"### sec.59 Preference must be given to compensation for victims\n\nThe Australian Consumer Law (Queensland), section 213 applies in relation to a relevant provision as if the reference in section 213 (a)(i) of that law to a provision of that law included a reference to the relevant provision.\nIn this section—\nrelevant provision means an FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B .\ns 59 sub 2010 No. 54 s 18\n(sec.59-ssec.1) The Australian Consumer Law (Queensland), section 213 applies in relation to a relevant provision as if the reference in section 213 (a)(i) of that law to a provision of that law included a reference to the relevant provision.\n(sec.59-ssec.2) In this section— relevant provision means an FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B .","sortOrder":102},{"sectionNumber":"sec.60","sectionType":"section","heading":"Penalties for contraventions of the same nature for FTA offence provisions","content":"### sec.60 Penalties for contraventions of the same nature for FTA offence provisions\n\nThe Australian Consumer Law (Queensland), section 214 applies to 2 or more offences constituted by, or relating to, contraventions of the same FTA offence provision as if the offences were constituted by, or related to, contraventions of the same provision of the Australian Consumer Law (Queensland), chapter 4 .\nThe Australian Consumer Law (Queensland), section 215 applies to an offence constituted by, or relating to, a contravention of an FTA offence provision as if the offence were constituted by, or related to, a contravention of a provision of the Australian Consumer Law (Queensland), chapter 4 .\ns 60 amd 1997 No. 12 s 27 ; 2002 No. 61 s 10\nsub 2010 No. 54 s 18\n(sec.60-ssec.1) The Australian Consumer Law (Queensland), section 214 applies to 2 or more offences constituted by, or relating to, contraventions of the same FTA offence provision as if the offences were constituted by, or related to, contraventions of the same provision of the Australian Consumer Law (Queensland), chapter 4 .\n(sec.60-ssec.2) The Australian Consumer Law (Queensland), section 215 applies to an offence constituted by, or relating to, a contravention of an FTA offence provision as if the offence were constituted by, or related to, a contravention of a provision of the Australian Consumer Law (Queensland), chapter 4 .","sortOrder":103},{"sectionNumber":"sec.61","sectionType":"section","heading":"General provision about injunctions and other remedies","content":"### sec.61 General provision about injunctions and other remedies\n\nThe Australian Consumer Law (Queensland), section 216 applies to an FTA offence provision as if the reference in section 216 to a provision of the Australian Consumer Law (Queensland), chapter 4 included a reference to the FTA offence provision.\nThe Australian Consumer Law (Queensland), section 216 , to the extent the provision relates to the granting of an injunction, applies to a code of practice as if the reference in section 216 to a provision of the Australian Consumer Law (Queensland), chapter 4 included a reference to the code of practice.\ns 61 amd 1995 No. 58 s 4 sch 1\nsub 2010 No. 54 s 18\n(sec.61-ssec.1) The Australian Consumer Law (Queensland), section 216 applies to an FTA offence provision as if the reference in section 216 to a provision of the Australian Consumer Law (Queensland), chapter 4 included a reference to the FTA offence provision.\n(sec.61-ssec.2) The Australian Consumer Law (Queensland), section 216 , to the extent the provision relates to the granting of an injunction, applies to a code of practice as if the reference in section 216 to a provision of the Australian Consumer Law (Queensland), chapter 4 included a reference to the code of practice.","sortOrder":104},{"sectionNumber":"sec.62","sectionType":"section","heading":"Undertakings for matters arising other than under Australian Consumer Law (Queensland)","content":"### sec.62 Undertakings for matters arising other than under Australian Consumer Law (Queensland)\n\nThe Australian Consumer Law (Queensland), chapter 5 , part 5 -1, division 1 applies to a relevant matter as if the reference to a matter in the Australian Consumer Law (Queensland), section 218 (1) included a reference to the relevant matter.\nIn this section—\nrelevant matter means any matter in relation to which the commissioner has a power or function under this Act, other than under the Australian Consumer Law (Queensland), including any contravention of an FTA offence provision.\ns 62 amd 1997 No. 12 s 28\nsub 2010 No. 54 s 18\n(sec.62-ssec.1) The Australian Consumer Law (Queensland), chapter 5 , part 5 -1, division 1 applies to a relevant matter as if the reference to a matter in the Australian Consumer Law (Queensland), section 218 (1) included a reference to the relevant matter.\n(sec.62-ssec.2) In this section— relevant matter means any matter in relation to which the commissioner has a power or function under this Act, other than under the Australian Consumer Law (Queensland), including any contravention of an FTA offence provision.","sortOrder":105},{"sectionNumber":"sec.63","sectionType":"section","heading":"Public warning notices","content":"### sec.63 Public warning notices\n\nThe Australian Consumer Law (Queensland), chapter 5 , part 5 -1, division 3 applies to a relevant provision as if the reference in the Australian Consumer Law (Queensland), section 223 (1)(a) to a contravention of a provision of chapter 2 , 3 or 4 included a reference to a contravention of the relevant provision.\nIn this section—\nrelevant provision means—\nan FTA consumer offence provision; or\nsection 45 or 47 ; or\na code of practice.\ns 63 amd 2000 No. 24 s 38\nsub 2010 No. 54 s 18\n(sec.63-ssec.1) The Australian Consumer Law (Queensland), chapter 5 , part 5 -1, division 3 applies to a relevant provision as if the reference in the Australian Consumer Law (Queensland), section 223 (1)(a) to a contravention of a provision of chapter 2 , 3 or 4 included a reference to a contravention of the relevant provision.\n(sec.63-ssec.2) In this section— relevant provision means— an FTA consumer offence provision; or section 45 or 47 ; or a code of practice.\n- (a) an FTA consumer offence provision; or\n- (b) section 45 or 47 ; or\n- (c) a code of practice.","sortOrder":106},{"sectionNumber":"sec.64","sectionType":"section","heading":"Pecuniary penalties for FTA consumer offence provisions","content":"### sec.64 Pecuniary penalties for FTA consumer offence provisions\n\nThe Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 1 applies to an FTA consumer offence provision as if the provisions of the Australian Consumer Law (Queensland) listed in the Australian Consumer Law (Queensland), section 224 (1)(a) included each of the FTA consumer offence provisions.\nFor the application of the Australian Consumer Law (Queensland) as provided for in subsection (1) —\nthe reference in the Australian Consumer Law (Queensland), section 224 (2)(c) to proceedings under the Australian Consumer Law (Queensland), chapter 4 may be taken to include a reference to proceedings under this Act for a criminal offence; and\nthe FTA consumer offence provision that is section 84 (1) is taken to be included in the table to the Australian Consumer Law (Queensland), section 224 (3) in the same grouping as section 107 (1) of that law; and\nthe FTA consumer offence provision that is section 86 is taken to be included in the table to the Australian Consumer Law (Queensland), section 224 (3) in the same grouping as section 119 (1) of that law.\ns 64 sub 2010 No. 54 s 18\n(sec.64-ssec.1) The Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 1 applies to an FTA consumer offence provision as if the provisions of the Australian Consumer Law (Queensland) listed in the Australian Consumer Law (Queensland), section 224 (1)(a) included each of the FTA consumer offence provisions.\n(sec.64-ssec.2) For the application of the Australian Consumer Law (Queensland) as provided for in subsection (1) — the reference in the Australian Consumer Law (Queensland), section 224 (2)(c) to proceedings under the Australian Consumer Law (Queensland), chapter 4 may be taken to include a reference to proceedings under this Act for a criminal offence; and the FTA consumer offence provision that is section 84 (1) is taken to be included in the table to the Australian Consumer Law (Queensland), section 224 (3) in the same grouping as section 107 (1) of that law; and the FTA consumer offence provision that is section 86 is taken to be included in the table to the Australian Consumer Law (Queensland), section 224 (3) in the same grouping as section 119 (1) of that law.\n- (a) the reference in the Australian Consumer Law (Queensland), section 224 (2)(c) to proceedings under the Australian Consumer Law (Queensland), chapter 4 may be taken to include a reference to proceedings under this Act for a criminal offence; and\n- (b) the FTA consumer offence provision that is section 84 (1) is taken to be included in the table to the Australian Consumer Law (Queensland), section 224 (3) in the same grouping as section 107 (1) of that law; and\n- (c) the FTA consumer offence provision that is section 86 is taken to be included in the table to the Australian Consumer Law (Queensland), section 224 (3) in the same grouping as section 119 (1) of that law.","sortOrder":107},{"sectionNumber":"sec.65","sectionType":"section","heading":"Injunctions","content":"### sec.65 Injunctions\n\nThe Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 2 applies to a relevant provision as if the reference in the Australian Consumer Law (Queensland), section 232 (1)(a) to a contravention of a provision of chapter 2 , 3 or 4 of that law included a reference to a contravention of the relevant provision.\nIn this section—\nrelevant provision means—\nan FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B ; or\na code of practice.\ns 65 sub 2010 No. 54 s 18\n(sec.65-ssec.1) The Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 2 applies to a relevant provision as if the reference in the Australian Consumer Law (Queensland), section 232 (1)(a) to a contravention of a provision of chapter 2 , 3 or 4 of that law included a reference to a contravention of the relevant provision.\n(sec.65-ssec.2) In this section— relevant provision means— an FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B ; or a code of practice.\n- (a) an FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B ; or\n- (b) a code of practice.","sortOrder":108},{"sectionNumber":"sec.66","sectionType":"section","heading":"Actions for damages","content":"### sec.66 Actions for damages\n\nThe Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 3 applies to a contravention of a relevant provision as if the reference in the Australian Consumer Law (Queensland), section 236 (1) (b) to contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 or 3 included a reference to contravention of the relevant provision.\nIn this section—\nrelevant provision means—\nan FTA consumer offence provision; or\nsection 45 or 47 ; or\na code of practice.\ns 66 sub 2010 No. 54 s 18\n(sec.66-ssec.1) The Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 3 applies to a contravention of a relevant provision as if the reference in the Australian Consumer Law (Queensland), section 236 (1) (b) to contravention of a provision of the Australian Consumer Law (Queensland), chapter 2 or 3 included a reference to contravention of the relevant provision.\n(sec.66-ssec.2) In this section— relevant provision means— an FTA consumer offence provision; or section 45 or 47 ; or a code of practice.\n- (a) an FTA consumer offence provision; or\n- (b) section 45 or 47 ; or\n- (c) a code of practice.","sortOrder":109},{"sectionNumber":"sec.67","sectionType":"section","heading":"Orders for compensation or redress","content":"### sec.67 Orders for compensation or redress\n\nThe Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 4 applies to a relevant provision—\nas if the references in sections 237 (1)(a)(i) and 238 (1)(a) of that law to a provision of chapter 2 , 3 or 4 of that law included a reference to the relevant provision; and\nas if the reference in section 239 (1)(a)(i) of that law to a provision of chapter 2 , chapter 3 , part 3 -1 or part 3 -2, division 2 , 3 or 4 or chapter 4 of that law included a reference to the relevant provision.\nIn this section—\nrelevant provision means an FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B .\ns 67 amd 1995 No. 58 s 4 sch 1\nsub 2010 No. 54 s 18\n(sec.67-ssec.1) The Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 4 applies to a relevant provision— as if the references in sections 237 (1)(a)(i) and 238 (1)(a) of that law to a provision of chapter 2 , 3 or 4 of that law included a reference to the relevant provision; and as if the reference in section 239 (1)(a)(i) of that law to a provision of chapter 2 , chapter 3 , part 3 -1 or part 3 -2, division 2 , 3 or 4 or chapter 4 of that law included a reference to the relevant provision.\n(sec.67-ssec.2) In this section— relevant provision means an FTA offence provision other than section 92 (1) (b) , (c) , (d) or (e) or 92B .\n- (a) as if the references in sections 237 (1)(a)(i) and 238 (1)(a) of that law to a provision of chapter 2 , 3 or 4 of that law included a reference to the relevant provision; and\n- (b) as if the reference in section 239 (1)(a)(i) of that law to a provision of chapter 2 , chapter 3 , part 3 -1 or part 3 -2, division 2 , 3 or 4 or chapter 4 of that law included a reference to the relevant provision.","sortOrder":110},{"sectionNumber":"sec.68","sectionType":"section","heading":"Non-punitive orders","content":"### sec.68 Non-punitive orders\n\nThe Australian Consumer Law (Queensland), section 246 applies to an FTA offence provision as if the reference in the section to a provision of chapter 2 , 3 or 4 of that law included a reference to the FTA offence provision.\ns 68 amd 1994 No. 36 s 2 sch ; 2000 No. 20 s 29 sch 3\nsub 2010 No. 54 s 18","sortOrder":111},{"sectionNumber":"sec.69","sectionType":"section","heading":"Adverse publicity orders","content":"### sec.69 Adverse publicity orders\n\nThe Australian Consumer Law (Queensland), section 247 applies to an FTA offence provision as if the reference in section 247 (1) (b) of that law to a person who has committed an offence against chapter 4 of that law included a reference to a person who has committed an offence against the FTA offence provision.\ns 69 sub 2010 No. 54 s 18","sortOrder":112},{"sectionNumber":"sec.70","sectionType":"section","heading":"Orders disqualifying a person from managing a corporation","content":"### sec.70 Orders disqualifying a person from managing a corporation\n\nThe Australian Consumer Law (Queensland), section 248 applies in relation to a relevant provision as if the provisions of the Australian Consumer Law (Queensland) mentioned in section 248 (1) (a) of that law included the relevant provision.\nIn this section—\nrelevant provision means—\nan FTA consumer offence provision; or\nsection 45 or 47 .\ns 70 sub 2010 No. 54 s 18\n(sec.70-ssec.1) The Australian Consumer Law (Queensland), section 248 applies in relation to a relevant provision as if the provisions of the Australian Consumer Law (Queensland) mentioned in section 248 (1) (a) of that law included the relevant provision.\n(sec.70-ssec.2) In this section— relevant provision means— an FTA consumer offence provision; or section 45 or 47 .\n- (a) an FTA consumer offence provision; or\n- (b) section 45 or 47 .","sortOrder":113},{"sectionNumber":"sec.71","sectionType":"section","heading":"Privilege against exposure to penalty or forfeiture—disqualification from managing a corporation","content":"### sec.71 Privilege against exposure to penalty or forfeiture—disqualification from managing a corporation\n\nThe Australian Consumer Law (Queensland), section 249 applies to a civil or criminal proceeding in relation to a relevant provision as if the proceeding were a civil or criminal proceeding mentioned in section 249 (1) of that law.\nIn this section—\nrelevant provision means—\nan FTA consumer offence provision; or\nsection 45 or 47 .\ns 71 sub 2010 No. 54 s 18\n(sec.71-ssec.1) The Australian Consumer Law (Queensland), section 249 applies to a civil or criminal proceeding in relation to a relevant provision as if the proceeding were a civil or criminal proceeding mentioned in section 249 (1) of that law.\n(sec.71-ssec.2) In this section— relevant provision means— an FTA consumer offence provision; or section 45 or 47 .\n- (a) an FTA consumer offence provision; or\n- (b) section 45 or 47 .","sortOrder":114},{"sectionNumber":"sec.71A","sectionType":"section","heading":null,"content":"### Section sec.71A\n\ns 71A ins 1997 No. 12 s 29\namd 2005 No. 14 s 2 sch ; 2009 No. 2 s 68\nom 2010 No. 54 s 18","sortOrder":115},{"sectionNumber":"sec.71B","sectionType":"section","heading":null,"content":"### Section sec.71B\n\ns 71B ins 1997 No. 12 s 29\nom 2010 No. 54 s 18","sortOrder":116},{"sectionNumber":"sec.72","sectionType":"section","heading":"Publication of advertisement in the ordinary course of business","content":"### sec.72 Publication of advertisement in the ordinary course of business\n\nThe Australian Consumer Law (Queensland), section 251 applies in relation to a relevant provision as if the reference in section 251 (1) of that law to a contravention of chapter 3 of that law included a reference to a contravention of the relevant provision.\nIn this section—\nrelevant provision means—\nan FTA consumer offence provision; or\nsection 45 or 47 .\ns 72 sub 2010 No. 54 s 18\n(sec.72-ssec.1) The Australian Consumer Law (Queensland), section 251 applies in relation to a relevant provision as if the reference in section 251 (1) of that law to a contravention of chapter 3 of that law included a reference to a contravention of the relevant provision.\n(sec.72-ssec.2) In this section— relevant provision means— an FTA consumer offence provision; or section 45 or 47 .\n- (a) an FTA consumer offence provision; or\n- (b) section 45 or 47 .","sortOrder":117},{"sectionNumber":"sec.73","sectionType":"section","heading":"Supplying services for the purpose of resupply","content":"### sec.73 Supplying services for the purpose of resupply\n\nWithout limiting the Australian Consumer Law (Queensland), section 253 , section 253 (2) of that law also applies to a proceeding under chapter 5 , part 5 -2 of that law in relation to a contravention of section 84 (1) committed by the supplying of services (the relevant services ) that did not comply with a safety standard for the services prescribed under section 83 .\nFor applying subsection (1) , the references in the Australian Consumer Law (Queensland), section 253 (2) and (3) to product related services may be taken to be references to the relevant services.\ns 73 amd 1997 No. 12 s 30\nsub 2010 No. 54 s 18\n(sec.73-ssec.1) Without limiting the Australian Consumer Law (Queensland), section 253 , section 253 (2) of that law also applies to a proceeding under chapter 5 , part 5 -2 of that law in relation to a contravention of section 84 (1) committed by the supplying of services (the relevant services ) that did not comply with a safety standard for the services prescribed under section 83 .\n(sec.73-ssec.2) For applying subsection (1) , the references in the Australian Consumer Law (Queensland), section 253 (2) and (3) to product related services may be taken to be references to the relevant services.","sortOrder":118},{"sectionNumber":"sec.74","sectionType":"section","heading":null,"content":"### Section sec.74\n\ns 74 om 2010 No. 54 s 18","sortOrder":119},{"sectionNumber":"sec.75","sectionType":"section","heading":null,"content":"### Section sec.75\n\ns 75 om 2010 No. 54 s 18","sortOrder":120},{"sectionNumber":"sec.76","sectionType":"section","heading":null,"content":"### Section sec.76\n\ns 76 om 2010 No. 54 s 18","sortOrder":121},{"sectionNumber":"sec.77","sectionType":"section","heading":null,"content":"### Section sec.77\n\ns 77 amd 1994 No. 36 ss 8 , 2 sch\nom 2010 No. 54 s 18","sortOrder":122},{"sectionNumber":"sec.78","sectionType":"section","heading":null,"content":"### Section sec.78\n\ns 78 amd 1994 No. 36 s 2 sch\nom 2010 No. 54 s 18","sortOrder":123},{"sectionNumber":"sec.79","sectionType":"section","heading":null,"content":"### Section sec.79\n\ns 79 om 2010 No. 54 s 18","sortOrder":124},{"sectionNumber":"sec.80","sectionType":"section","heading":null,"content":"### Section sec.80\n\ns 80 om 1997 No. 12 s 31","sortOrder":125},{"sectionNumber":"pt.4","sectionType":"part","heading":"Safety and codes of practice","content":"# Safety and codes of practice","sortOrder":126},{"sectionNumber":"pt.4-div.1","sectionType":"division","heading":null,"content":"","sortOrder":127},{"sectionNumber":"sec.81","sectionType":"section","heading":null,"content":"### Section sec.81\n\ns 81 om 2010 No. 54 s 20","sortOrder":128},{"sectionNumber":"sec.82","sectionType":"section","heading":null,"content":"### Section sec.82\n\ns 82 amd 1994 No. 36 s 10 ; 1997 No. 12 s 32 ; 1997 No. 82 s 38\nom 2010 No. 54 s 20","sortOrder":129},{"sectionNumber":"pt.4-div.2","sectionType":"division","heading":"Safety provisions","content":"## Safety provisions","sortOrder":130},{"sectionNumber":"sec.83","sectionType":"section","heading":"Safety standards","content":"### sec.83 Safety standards\n\nA regulation may prescribe a safety standard for a specified kind of services.\nA prescribed safety standard for services shall consist of such requirements as to—\nthe manner in which services are to be supplied; and\nthe form and manner of disclosure of warnings, instructions or other information to be communicated to a person to whom services are to be supplied;\nas are reasonably necessary to prevent or reduce risk of injury, including physical, mental or psychological injury, to any person.\nA regulation under this section may be made to apply subject to—\nthe means of supply or the class of contract, agreement or act that constitutes the supply; or\nthe persons to whom services are supplied or by whom they are likely to be used; or\nthe purpose for which services are acquired; or\nany exemption or circumstance defined in the regulation.\ns 83 amd 2010 No. 54 s 21\n(sec.83-ssec.1) A regulation may prescribe a safety standard for a specified kind of services.\n(sec.83-ssec.3) A prescribed safety standard for services shall consist of such requirements as to— the manner in which services are to be supplied; and the form and manner of disclosure of warnings, instructions or other information to be communicated to a person to whom services are to be supplied; as are reasonably necessary to prevent or reduce risk of injury, including physical, mental or psychological injury, to any person.\n(sec.83-ssec.4) A regulation under this section may be made to apply subject to— the means of supply or the class of contract, agreement or act that constitutes the supply; or the persons to whom services are supplied or by whom they are likely to be used; or the purpose for which services are acquired; or any exemption or circumstance defined in the regulation.\n- (a) the manner in which services are to be supplied; and\n- (b) the form and manner of disclosure of warnings, instructions or other information to be communicated to a person to whom services are to be supplied;\n- (a) the means of supply or the class of contract, agreement or act that constitutes the supply; or\n- (b) the persons to whom services are supplied or by whom they are likely to be used; or\n- (c) the purpose for which services are acquired; or\n- (d) any exemption or circumstance defined in the regulation.","sortOrder":131},{"sectionNumber":"sec.84","sectionType":"section","heading":"Compliance with safety standard","content":"### sec.84 Compliance with safety standard\n\nA person shall not, in trade or commerce, supply or offer for supply services in relation to which there is a prescribed safety standard unless that safety standard is complied with.\nMaximum penalty—\nif the person is a body corporate—$1,100,000; or\nif the person is not a body corporate—$220,000.\nA pecuniary penalty may be imposed for a contravention of this section—see section 64 (Pecuniary penalties for FTA consumer offence provisions).\nIf—\na person supplies services in contravention of subsection (1) ; and\nanother person suffers loss or damage because of a defect in, or a dangerous characteristic of, the services, or by not having particular information in relation to the services, but would not have suffered it if the prescribed safety standard had been complied with;\nthe person who suffers the loss or damage shall be taken, for the purposes of this Act, to have suffered it by the supplying of the services.\ns 84 amd 1994 No. 36 s 2 sch ; 1997 No. 12 s 33 ; 1997 No. 82 s 39 ; 2010 No. 54 s 22\n(sec.84-ssec.1) A person shall not, in trade or commerce, supply or offer for supply services in relation to which there is a prescribed safety standard unless that safety standard is complied with. Maximum penalty— if the person is a body corporate—$1,100,000; or if the person is not a body corporate—$220,000. A pecuniary penalty may be imposed for a contravention of this section—see section 64 (Pecuniary penalties for FTA consumer offence provisions).\n(sec.84-ssec.2) If— a person supplies services in contravention of subsection (1) ; and another person suffers loss or damage because of a defect in, or a dangerous characteristic of, the services, or by not having particular information in relation to the services, but would not have suffered it if the prescribed safety standard had been complied with; the person who suffers the loss or damage shall be taken, for the purposes of this Act, to have suffered it by the supplying of the services.\n- (a) if the person is a body corporate—$1,100,000; or\n- (b) if the person is not a body corporate—$220,000.\n- (a) a person supplies services in contravention of subsection (1) ; and\n- (b) another person suffers loss or damage because of a defect in, or a dangerous characteristic of, the services, or by not having particular information in relation to the services, but would not have suffered it if the prescribed safety standard had been complied with;","sortOrder":132},{"sectionNumber":"pt.4-div.3","sectionType":"division","heading":"Ministerial prohibition","content":"## Ministerial prohibition","sortOrder":133},{"sectionNumber":"sec.84A","sectionType":"section","heading":"Definition for div 3","content":"### sec.84A Definition for div 3\n\nIn this division—\nregulating instrument means—\nan order made under section 85 (including an interim order mentioned in section 85A ); or\na regulation—\nprohibiting the supply of services; or\nauthorising the supply of services subject to conditions or restrictions prescribed in the regulation.\ns 84A def regulating instrument amd 2010 No. 54 s 23\nsupply ...\ns 84A def supply om 1997 No. 12 s 34 (2)\ns 84A ins 1995 No. 58 s 4 sch 1\namd 1997 No. 12 s 34 (1)\n- (a) an order made under section 85 (including an interim order mentioned in section 85A ); or\n- (b) a regulation— (i) prohibiting the supply of services; or (ii) authorising the supply of services subject to conditions or restrictions prescribed in the regulation.\n- (i) prohibiting the supply of services; or\n- (ii) authorising the supply of services subject to conditions or restrictions prescribed in the regulation.\n- (i) prohibiting the supply of services; or\n- (ii) authorising the supply of services subject to conditions or restrictions prescribed in the regulation.","sortOrder":134},{"sectionNumber":"sec.85","sectionType":"section","heading":"Minister may make orders prohibiting or restricting supply of dangerous or undesirable services","content":"### sec.85 Minister may make orders prohibiting or restricting supply of dangerous or undesirable services\n\nThe Minister, if in the Minister’s opinion any services of any kind are likely to cause the death of any person or to injure or adversely affect the health or wellbeing of any person whether physical, mental or psychological, may by order—\nprohibit the supply of those services; or\nauthorise supply of those services subject to conditions or restrictions prescribed in the order.\nAn order made under subsection (1) is subordinate legislation.\nThe Minister shall, before the Minister makes an order under subsection (1) , cause to be given to every person that in the Minister’s opinion has a substantial interest in the matter, a written notice accompanied by a copy of the order the Minister intends to make calling on that person to show cause in writing why the Minister should not make that order.\nA person called upon to show cause by the Minister, if the person wishes to show cause, shall make written submissions to the Minister so that these submissions are received by the Minister within 7 days of receipt by that person of the notice and copy of the order from the Minister.\nThe Minister shall consider any such submissions before making the order under subsection (1) .\nAn order made under this section after the commencement of this subsection expires 18 months after the order commences, and may not be renewed.\ns 85 amd 1992 No. 68 s 3 sch 1 ; 1995 No. 58 s 4 sch 1 ; 2010 No. 54 s 24\n(sec.85-ssec.1) The Minister, if in the Minister’s opinion any services of any kind are likely to cause the death of any person or to injure or adversely affect the health or wellbeing of any person whether physical, mental or psychological, may by order— prohibit the supply of those services; or authorise supply of those services subject to conditions or restrictions prescribed in the order.\n(sec.85-ssec.2) An order made under subsection (1) is subordinate legislation.\n(sec.85-ssec.3) The Minister shall, before the Minister makes an order under subsection (1) , cause to be given to every person that in the Minister’s opinion has a substantial interest in the matter, a written notice accompanied by a copy of the order the Minister intends to make calling on that person to show cause in writing why the Minister should not make that order.\n(sec.85-ssec.4) A person called upon to show cause by the Minister, if the person wishes to show cause, shall make written submissions to the Minister so that these submissions are received by the Minister within 7 days of receipt by that person of the notice and copy of the order from the Minister.\n(sec.85-ssec.4A) The Minister shall consider any such submissions before making the order under subsection (1) .\n(sec.85-ssec.5) An order made under this section after the commencement of this subsection expires 18 months after the order commences, and may not be renewed.\n- (a) prohibit the supply of those services; or\n- (b) authorise supply of those services subject to conditions or restrictions prescribed in the order.","sortOrder":135},{"sectionNumber":"sec.85A","sectionType":"section","heading":"Interim orders","content":"### sec.85A Interim orders\n\nThe Minister may make an interim order under section 85 (1) .\nSection 85 (2) to (4A) does not apply to an interim order.\nTo give effect to an interim order, the Minister must publish the interim order in the gazette.\nAn interim order is in force during the period (the ban period ) that—\nstarts on the day (the start day ) that is the day stated in the interim order, or the day the interim order is gazetted, whichever is the later; and\nends at the end of 60 days after the start day.\nBefore the ban period for the interim order ends, the Minister may, by gazette notice, extend the ban period for the interim order by a period of up to 30 days.\nAn interim order may be extended only once.\nThe Statutory Instruments Act 1992 , sections 49 to 51 apply to an interim order published in the gazette as if it were subordinate legislation.\nThis means that the interim order must be tabled in the Legislative Assembly and may be disallowed.\ns 85A ins 1994 No. 36 s 11\namd 1995 No. 58 s 4 sch 1 ; 2010 No. 54 s 25\n(sec.85A-ssec.1) The Minister may make an interim order under section 85 (1) .\n(sec.85A-ssec.2) Section 85 (2) to (4A) does not apply to an interim order.\n(sec.85A-ssec.3) To give effect to an interim order, the Minister must publish the interim order in the gazette.\n(sec.85A-ssec.4) An interim order is in force during the period (the ban period ) that— starts on the day (the start day ) that is the day stated in the interim order, or the day the interim order is gazetted, whichever is the later; and ends at the end of 60 days after the start day.\n(sec.85A-ssec.5) Before the ban period for the interim order ends, the Minister may, by gazette notice, extend the ban period for the interim order by a period of up to 30 days.\n(sec.85A-ssec.7) An interim order may be extended only once.\n(sec.85A-ssec.8) The Statutory Instruments Act 1992 , sections 49 to 51 apply to an interim order published in the gazette as if it were subordinate legislation. This means that the interim order must be tabled in the Legislative Assembly and may be disallowed.\n- (a) starts on the day (the start day ) that is the day stated in the interim order, or the day the interim order is gazetted, whichever is the later; and\n- (b) ends at the end of 60 days after the start day.","sortOrder":136},{"sectionNumber":"sec.86","sectionType":"section","heading":"Offence","content":"### sec.86 Offence\n\nA person must not supply or offer for supply services—\nif the supply of the services is prohibited under a regulating instrument; or\nif the supply of the services is, under a regulating instrument, authorised subject to conditions or restrictions prescribed in the regulating instrument—other than subject to the conditions or restrictions.\nMaximum penalty—\nif the person is a body corporate—$1,100,000; or\nif the person is not a body corporate—$220,000.\nA pecuniary penalty may be imposed for a contravention of this section—see section 64 (Pecuniary penalties for FTA consumer offence provisions).\ns 86 amd 1994 No. 36 s 2 sch\nsub 1995 No. 58 s 4 sch 1\namd 1999 No. 63 s 59 ; 2010 No. 54 s 26\n- (a) if the supply of the services is prohibited under a regulating instrument; or\n- (b) if the supply of the services is, under a regulating instrument, authorised subject to conditions or restrictions prescribed in the regulating instrument—other than subject to the conditions or restrictions.\n- (a) if the person is a body corporate—$1,100,000; or\n- (b) if the person is not a body corporate—$220,000.","sortOrder":137},{"sectionNumber":"sec.87","sectionType":"section","heading":"Seizure etc. of goods in certain cases","content":"### sec.87 Seizure etc. of goods in certain cases\n\nAn inspector may at any time seize and detain goods that the inspector suspects on reasonable grounds are intended for supply or have been supplied—\nin contravention of a relevant pecuniary penalty provision; or\nin circumstances that constitute the commission of an offence against section 45 .\nWhere a person is charged with an offence against a relevant offence provision, the court before which the complaint is heard, if it is satisfied that any goods that are the subject of the charge are goods in respect of which a relevant regulating instrument is in force, may, whether or not that person is convicted of the offence charged, order the goods to be forfeited to the Crown.\nA person claiming to be entitled to goods that have been seized and detained under subsection (1) may, within 28 days after the date of the seizure of the goods, apply to a magistrate for an order for the delivery to the person of those goods.\nNotice of the application shall be served by the applicant on the commissioner before the hearing of the application.\nThe commissioner shall be entitled to appear at the hearing of the application as respondent and may be represented at the hearing either by an inspector appointed by the commissioner or by counsel or solicitor.\nIn a proceeding upon an application under subsection (3) —\nif the magistrate is satisfied that any of the goods in question are goods in respect of which the relevant regulating instrument is in force, the magistrate may order them to be forfeited to the Crown; and\nif the magistrate is not so satisfied, the magistrate may order them to be delivered to any person that appears to the magistrate to be entitled to them.\nUpon the expiration of 28 days after the date of seizure of goods under subsection (1) , if no application for the delivery of the goods has been properly made, the goods shall be forfeited to the Crown.\nWhere an application for delivery of those goods has been made under subsection (3) , but has been withdrawn before it is heard, then, upon—\nthe withdrawal of the application; or\nthe expiration of 28 days after the date of seizure of the goods;\nwhichever is the later, the goods shall be forfeited to the Crown.\nGoods forfeited to the Crown under this section may be disposed of in such way as the Minister directs.\nIn this section—\nrelevant offence provision means—\nsection 45 ; or\nsection 86 ; or\nany of the following provisions of the Australian Consumer Law (Queensland)—\nsection 194 ;\nsection 195 ;\nsection 197 ;\nsection 198 ;\nsection 199 .\nrelevant pecuniary penalty provision means—\nsection 86 ; or\nany of the following provisions of the Australian Consumer Law (Queensland)—\nsection 106 (1) ;\nsection 107 (1) ;\nsection 118 (1) ;\nsection 119 (1) ;\nsection 127 (2) .\nrelevant regulating instrument means a regulating instrument that is directly relevant to the offence with which the person is charged.\ns 87 amd 1995 No. 58 s 4 sch 1 ; 2010 No. 54 s 27\n(sec.87-ssec.1) An inspector may at any time seize and detain goods that the inspector suspects on reasonable grounds are intended for supply or have been supplied— in contravention of a relevant pecuniary penalty provision; or in circumstances that constitute the commission of an offence against section 45 .\n(sec.87-ssec.2) Where a person is charged with an offence against a relevant offence provision, the court before which the complaint is heard, if it is satisfied that any goods that are the subject of the charge are goods in respect of which a relevant regulating instrument is in force, may, whether or not that person is convicted of the offence charged, order the goods to be forfeited to the Crown.\n(sec.87-ssec.3) A person claiming to be entitled to goods that have been seized and detained under subsection (1) may, within 28 days after the date of the seizure of the goods, apply to a magistrate for an order for the delivery to the person of those goods.\n(sec.87-ssec.3A) Notice of the application shall be served by the applicant on the commissioner before the hearing of the application.\n(sec.87-ssec.3B) The commissioner shall be entitled to appear at the hearing of the application as respondent and may be represented at the hearing either by an inspector appointed by the commissioner or by counsel or solicitor.\n(sec.87-ssec.4) In a proceeding upon an application under subsection (3) — if the magistrate is satisfied that any of the goods in question are goods in respect of which the relevant regulating instrument is in force, the magistrate may order them to be forfeited to the Crown; and if the magistrate is not so satisfied, the magistrate may order them to be delivered to any person that appears to the magistrate to be entitled to them.\n(sec.87-ssec.5) Upon the expiration of 28 days after the date of seizure of goods under subsection (1) , if no application for the delivery of the goods has been properly made, the goods shall be forfeited to the Crown.\n(sec.87-ssec.6) Where an application for delivery of those goods has been made under subsection (3) , but has been withdrawn before it is heard, then, upon— the withdrawal of the application; or the expiration of 28 days after the date of seizure of the goods; whichever is the later, the goods shall be forfeited to the Crown.\n(sec.87-ssec.7) Goods forfeited to the Crown under this section may be disposed of in such way as the Minister directs.\n(sec.87-ssec.8) In this section— relevant offence provision means— section 45 ; or section 86 ; or any of the following provisions of the Australian Consumer Law (Queensland)— section 194 ; section 195 ; section 197 ; section 198 ; section 199 . relevant pecuniary penalty provision means— section 86 ; or any of the following provisions of the Australian Consumer Law (Queensland)— section 106 (1) ; section 107 (1) ; section 118 (1) ; section 119 (1) ; section 127 (2) . relevant regulating instrument means a regulating instrument that is directly relevant to the offence with which the person is charged.\n- (a) in contravention of a relevant pecuniary penalty provision; or\n- (b) in circumstances that constitute the commission of an offence against section 45 .\n- (a) if the magistrate is satisfied that any of the goods in question are goods in respect of which the relevant regulating instrument is in force, the magistrate may order them to be forfeited to the Crown; and\n- (b) if the magistrate is not so satisfied, the magistrate may order them to be delivered to any person that appears to the magistrate to be entitled to them.\n- (a) the withdrawal of the application; or\n- (b) the expiration of 28 days after the date of seizure of the goods;\n- (a) section 45 ; or\n- (b) section 86 ; or\n- (c) any of the following provisions of the Australian Consumer Law (Queensland)— (i) section 194 ; (ii) section 195 ; (iii) section 197 ; (iv) section 198 ; (v) section 199 .\n- (i) section 194 ;\n- (ii) section 195 ;\n- (iii) section 197 ;\n- (iv) section 198 ;\n- (v) section 199 .\n- (i) section 194 ;\n- (ii) section 195 ;\n- (iii) section 197 ;\n- (iv) section 198 ;\n- (v) section 199 .\n- (a) section 86 ; or\n- (b) any of the following provisions of the Australian Consumer Law (Queensland)— (i) section 106 (1) ; (ii) section 107 (1) ; (iii) section 118 (1) ; (iv) section 119 (1) ; (v) section 127 (2) .\n- (i) section 106 (1) ;\n- (ii) section 107 (1) ;\n- (iii) section 118 (1) ;\n- (iv) section 119 (1) ;\n- (v) section 127 (2) .\n- (i) section 106 (1) ;\n- (ii) section 107 (1) ;\n- (iii) section 118 (1) ;\n- (iv) section 119 (1) ;\n- (v) section 127 (2) .","sortOrder":138},{"sectionNumber":"pt.4-div.4","sectionType":"division","heading":"Codes of practice","content":"## Codes of practice","sortOrder":139},{"sectionNumber":"sec.88","sectionType":"section","heading":null,"content":"### Section sec.88\n\ns 88 amd 1994 No. 36 s 2 sch\nom 1997 No. 12 s 35","sortOrder":140},{"sectionNumber":"sec.88A","sectionType":"section","heading":"Codes of practice","content":"### sec.88A Codes of practice\n\nA regulation may prescribe a code of practice for fair dealing—\nbetween a particular type of supplier and consumer; or\nby a particular type of person in relation to consumers.\nIn this section—\nconsumer includes prospective consumer.\ns 88A ins 1994 No. 36 s 12\namd 2003 No. 19 s 3 sch\n(sec.88A-ssec.1) A regulation may prescribe a code of practice for fair dealing— between a particular type of supplier and consumer; or by a particular type of person in relation to consumers.\n(sec.88A-ssec.2) In this section— consumer includes prospective consumer.\n- (a) between a particular type of supplier and consumer; or\n- (b) by a particular type of person in relation to consumers.","sortOrder":141},{"sectionNumber":"pt.5","sectionType":"part","heading":"Enforcement and remedies","content":"# Enforcement and remedies","sortOrder":142},{"sectionNumber":"pt.5-div.1","sectionType":"division","heading":"Powers of commissioner and inspectors","content":"## Powers of commissioner and inspectors","sortOrder":143},{"sectionNumber":"sec.88B","sectionType":"section","heading":"Definitions for div 1","content":"### sec.88B Definitions for div 1\n\nIn this division—\nservices includes product related services.\ns 88B ins 1997 No. 12 s 38\nsub 2010 No. 54 s 28","sortOrder":144},{"sectionNumber":"sec.89","sectionType":"section","heading":"Powers of inspectors","content":"### sec.89 Powers of inspectors\n\nFor the purpose of the discharge by the commissioner of any of the commissioner’s functions under this Act, or for any other purposes of this Act, an inspector may at all reasonable times—\nenter any premises the inspector knows or reasonably suspects—\nare being used for the production, manufacture, assembly, preparation, storage or supply of goods or the supply of services; or\nhave been or are being or are likely to be used by any person in connection with a contravention of this Act; and\nenter any premises where the inspector knows or reasonably suspects that records are kept relating to the supply of goods or services or relating to a contravention of this Act; and\nenter any premises that the inspector knows or reasonably suspects to be used by any person for printing or as an office in connection with the trade or commerce of printing any newspaper or other publication, which the inspector knows or reasonably suspects to be associated with any contravention of this Act; and\nenter any commercial broadcasting or television station, which the inspector knows or reasonably suspects to be associated with any contravention of this Act; and\nin any premises entered by the inspector—\nsearch for, examine, take possession of or make copies of or extracts from records relating to goods or services supplied or to be supplied or relating to any matter the subject of an investigation under this Act; and\nsearch for and examine goods found on the premises; and\nexercise any power under this Act to seize goods without payment or take any goods found on the premises, on payment or tendering of a reasonable price for them; and\nseize without payment any brochures, leaflets, books, writings, documents or other materials that the inspector knows or reasonably suspects have been, are being, or are likely to be used to advertise, promote or make representations with respect to any matter in contravention of this Act; and\nopen any room, place or container or package that the inspector knows or reasonably suspects to contain goods; and\nquestion with respect to matters under this Act any person the inspector finds on the premises; and\nmake such inquiry and examination as the inspector believes to be necessary or desirable to assist the discharge or exercise of any function or power under this Act or to ascertain whether any contravention of this Act has been, is being, or is likely to be committed.\nSubsection (1) does not authorise forcible entry by an inspector to any premises other than under the authority of a warrant obtained by the inspector under subsection (3) .\nBefore an inspector enters any part of premises which part is used as a dwelling the inspector shall, unless the inspector has the permission of the occupier of that part to the inspector’s entry, obtain from a justice a warrant to enter.\nA justice who is satisfied upon the complaint of an inspector that there is reasonable cause to suspect that any place has been or is being or is likely to be used in connection with a contravention of this Act or for the keeping of records relating to a contravention of this Act may issue the justice’s warrant directed to the inspector to enter the place specified in the warrant for the purpose of the inspector exercising in the premises the powers conferred on an inspector by this Act.\nA warrant issued under this section shall be, for a period of 1 month from its issue, sufficient authority—\nto the inspector to whom it is directed and to all persons acting in aid of the inspector to enter the place specified in the warrant; and\nto the inspector to whom it is directed and to all persons acting in aid of the inspector to exercise in respect of the place specified in the warrant all the powers conferred on an inspector by this Act.\nFor the purpose of gaining entry to any place, an inspector may call to the inspector’s aid such persons as the inspector considers necessary and such persons, while acting in aid of an inspector in the lawful exercise by the inspector of the inspector’s power of entry, shall have a like power of entry.\nWhere an inspector has taken possession of records or of other property for the purposes of this Act the inspector may—\nin the case of any records—retain the same for so long as is necessary for those purposes, but the person otherwise entitled to possession of the records, if the person so requests it is entitled to be furnished as soon as practicable with a copy of the records certified by the commissioner to be a true copy and such a certified copy shall be received in all courts and elsewhere as evidence of the matters contained in the copy as if it were the original; and\nin the case of other property—subject to the express provisions of this Act, retain the property for so long as is necessary for those purposes, and afterwards dispose of it as the commissioner directs.\ns 89 amd 1997 No. 82 s 3 sch ; 1999 No. 63 s 60 ; 2010 No. 54 s 29\n(sec.89-ssec.1) For the purpose of the discharge by the commissioner of any of the commissioner’s functions under this Act, or for any other purposes of this Act, an inspector may at all reasonable times— enter any premises the inspector knows or reasonably suspects— are being used for the production, manufacture, assembly, preparation, storage or supply of goods or the supply of services; or have been or are being or are likely to be used by any person in connection with a contravention of this Act; and enter any premises where the inspector knows or reasonably suspects that records are kept relating to the supply of goods or services or relating to a contravention of this Act; and enter any premises that the inspector knows or reasonably suspects to be used by any person for printing or as an office in connection with the trade or commerce of printing any newspaper or other publication, which the inspector knows or reasonably suspects to be associated with any contravention of this Act; and enter any commercial broadcasting or television station, which the inspector knows or reasonably suspects to be associated with any contravention of this Act; and in any premises entered by the inspector— search for, examine, take possession of or make copies of or extracts from records relating to goods or services supplied or to be supplied or relating to any matter the subject of an investigation under this Act; and search for and examine goods found on the premises; and exercise any power under this Act to seize goods without payment or take any goods found on the premises, on payment or tendering of a reasonable price for them; and seize without payment any brochures, leaflets, books, writings, documents or other materials that the inspector knows or reasonably suspects have been, are being, or are likely to be used to advertise, promote or make representations with respect to any matter in contravention of this Act; and open any room, place or container or package that the inspector knows or reasonably suspects to contain goods; and question with respect to matters under this Act any person the inspector finds on the premises; and make such inquiry and examination as the inspector believes to be necessary or desirable to assist the discharge or exercise of any function or power under this Act or to ascertain whether any contravention of this Act has been, is being, or is likely to be committed.\n(sec.89-ssec.1A) Subsection (1) does not authorise forcible entry by an inspector to any premises other than under the authority of a warrant obtained by the inspector under subsection (3) .\n(sec.89-ssec.2) Before an inspector enters any part of premises which part is used as a dwelling the inspector shall, unless the inspector has the permission of the occupier of that part to the inspector’s entry, obtain from a justice a warrant to enter.\n(sec.89-ssec.3) A justice who is satisfied upon the complaint of an inspector that there is reasonable cause to suspect that any place has been or is being or is likely to be used in connection with a contravention of this Act or for the keeping of records relating to a contravention of this Act may issue the justice’s warrant directed to the inspector to enter the place specified in the warrant for the purpose of the inspector exercising in the premises the powers conferred on an inspector by this Act.\n(sec.89-ssec.4) A warrant issued under this section shall be, for a period of 1 month from its issue, sufficient authority— to the inspector to whom it is directed and to all persons acting in aid of the inspector to enter the place specified in the warrant; and to the inspector to whom it is directed and to all persons acting in aid of the inspector to exercise in respect of the place specified in the warrant all the powers conferred on an inspector by this Act.\n(sec.89-ssec.5) For the purpose of gaining entry to any place, an inspector may call to the inspector’s aid such persons as the inspector considers necessary and such persons, while acting in aid of an inspector in the lawful exercise by the inspector of the inspector’s power of entry, shall have a like power of entry.\n(sec.89-ssec.6) Where an inspector has taken possession of records or of other property for the purposes of this Act the inspector may— in the case of any records—retain the same for so long as is necessary for those purposes, but the person otherwise entitled to possession of the records, if the person so requests it is entitled to be furnished as soon as practicable with a copy of the records certified by the commissioner to be a true copy and such a certified copy shall be received in all courts and elsewhere as evidence of the matters contained in the copy as if it were the original; and in the case of other property—subject to the express provisions of this Act, retain the property for so long as is necessary for those purposes, and afterwards dispose of it as the commissioner directs.\n- (a) enter any premises the inspector knows or reasonably suspects— (i) are being used for the production, manufacture, assembly, preparation, storage or supply of goods or the supply of services; or (ii) have been or are being or are likely to be used by any person in connection with a contravention of this Act; and\n- (i) are being used for the production, manufacture, assembly, preparation, storage or supply of goods or the supply of services; or\n- (ii) have been or are being or are likely to be used by any person in connection with a contravention of this Act; and\n- (b) enter any premises where the inspector knows or reasonably suspects that records are kept relating to the supply of goods or services or relating to a contravention of this Act; and\n- (c) enter any premises that the inspector knows or reasonably suspects to be used by any person for printing or as an office in connection with the trade or commerce of printing any newspaper or other publication, which the inspector knows or reasonably suspects to be associated with any contravention of this Act; and\n- (d) enter any commercial broadcasting or television station, which the inspector knows or reasonably suspects to be associated with any contravention of this Act; and\n- (e) in any premises entered by the inspector— (i) search for, examine, take possession of or make copies of or extracts from records relating to goods or services supplied or to be supplied or relating to any matter the subject of an investigation under this Act; and (ii) search for and examine goods found on the premises; and (iii) exercise any power under this Act to seize goods without payment or take any goods found on the premises, on payment or tendering of a reasonable price for them; and (iv) seize without payment any brochures, leaflets, books, writings, documents or other materials that the inspector knows or reasonably suspects have been, are being, or are likely to be used to advertise, promote or make representations with respect to any matter in contravention of this Act; and (v) open any room, place or container or package that the inspector knows or reasonably suspects to contain goods; and (vi) question with respect to matters under this Act any person the inspector finds on the premises; and\n- (i) search for, examine, take possession of or make copies of or extracts from records relating to goods or services supplied or to be supplied or relating to any matter the subject of an investigation under this Act; and\n- (ii) search for and examine goods found on the premises; and\n- (iii) exercise any power under this Act to seize goods without payment or take any goods found on the premises, on payment or tendering of a reasonable price for them; and\n- (iv) seize without payment any brochures, leaflets, books, writings, documents or other materials that the inspector knows or reasonably suspects have been, are being, or are likely to be used to advertise, promote or make representations with respect to any matter in contravention of this Act; and\n- (v) open any room, place or container or package that the inspector knows or reasonably suspects to contain goods; and\n- (vi) question with respect to matters under this Act any person the inspector finds on the premises; and\n- (f) make such inquiry and examination as the inspector believes to be necessary or desirable to assist the discharge or exercise of any function or power under this Act or to ascertain whether any contravention of this Act has been, is being, or is likely to be committed.\n- (i) are being used for the production, manufacture, assembly, preparation, storage or supply of goods or the supply of services; or\n- (ii) have been or are being or are likely to be used by any person in connection with a contravention of this Act; and\n- (i) search for, examine, take possession of or make copies of or extracts from records relating to goods or services supplied or to be supplied or relating to any matter the subject of an investigation under this Act; and\n- (ii) search for and examine goods found on the premises; and\n- (iii) exercise any power under this Act to seize goods without payment or take any goods found on the premises, on payment or tendering of a reasonable price for them; and\n- (iv) seize without payment any brochures, leaflets, books, writings, documents or other materials that the inspector knows or reasonably suspects have been, are being, or are likely to be used to advertise, promote or make representations with respect to any matter in contravention of this Act; and\n- (v) open any room, place or container or package that the inspector knows or reasonably suspects to contain goods; and\n- (vi) question with respect to matters under this Act any person the inspector finds on the premises; and\n- (a) to the inspector to whom it is directed and to all persons acting in aid of the inspector to enter the place specified in the warrant; and\n- (b) to the inspector to whom it is directed and to all persons acting in aid of the inspector to exercise in respect of the place specified in the warrant all the powers conferred on an inspector by this Act.\n- (a) in the case of any records—retain the same for so long as is necessary for those purposes, but the person otherwise entitled to possession of the records, if the person so requests it is entitled to be furnished as soon as practicable with a copy of the records certified by the commissioner to be a true copy and such a certified copy shall be received in all courts and elsewhere as evidence of the matters contained in the copy as if it were the original; and\n- (b) in the case of other property—subject to the express provisions of this Act, retain the property for so long as is necessary for those purposes, and afterwards dispose of it as the commissioner directs.","sortOrder":145},{"sectionNumber":"sec.90","sectionType":"section","heading":"Power to obtain information","content":"### sec.90 Power to obtain information\n\nIn relation to any matter relevant to the operation or enforcement of this Act, an inspector may require a person (either by oral or written requisition) to furnish—\nany information; and\nany records or a copy of them;\nin the person’s possession.\nFor the purpose of subsection (1) , a person shall be taken to be in possession of—\ninformation, if the person has the information or is entitled to access to the information; and\nrecords, if the person has them in the person’s possession or if the person has them under control in any place, whether for the person’s own use or benefit or for another’s use or benefit and although another person has the actual possession or custody of the records.\nA requisition made under subsection (1) may require that the information or records or copy of them be furnished—\nto the inspector or another inspector or to a stated officer of the department; or\nat the place the requisition is made or at another place; or\nimmediately or at, by or within a time specified; or\nin person, or by certified mail or in another way specified; or\nby means of, or accompanied by, verification in the form of, a statutory declaration; or\nin the case of information, orally or in writing.\nA person must not, without reasonable excuse—\nrefuse or fail to furnish any information, records or a copy of them as required of the person under this section; or\nin response to a requisition made under this section furnish information, records or copies that is or are false or misleading in a material particular.\nMaximum penalty—100 penalty units.\nIt is not a reasonable excuse for a person to refuse or fail to furnish information, a record or copy of a record on the ground that the information, record or copy might tend to incriminate the person.\nHowever, information mentioned in subsection (5) is not admissible in evidence against the person—\nfor an individual—in any criminal proceedings; or\nfor a body corporate—in any criminal proceedings, other than proceedings under this Act.\nSubsection (6) does not apply to information as to the name and address of the person or as to the person’s ownership of, control over or position in, any business.\nWhere a person records or stores any matter by means of a mechanical, electronic or other device, the duty imposed by this section to produce any records containing those matters shall be construed as including a duty to produce the matters in written form if that is demanded.\nThe duty imposed by this section to produce a copy of any records shall be construed as a duty to produce a clear reproduction.\nAn inspector or an officer of the department may take notes or copies of or extracts from records or a copy of them produced under this section.\nRecords furnished under this section may be retained for so long as it is necessary to do so for the purposes of this Act, but the person otherwise entitled to possession of them, if the person so requests it, is entitled to be furnished as soon as practicable with a copy of them certified by the commissioner to be a true copy and such a certified copy shall be received in all courts and elsewhere as evidence of the matters contained in it as if it were the original.\ns 90 amd 1992 No. 68 s 3 sch 1 ; 1997 No. 12 s 39 ; 1997 No. 82 s 3 sch ; 2010 No. 54 s 30\n(sec.90-ssec.1) In relation to any matter relevant to the operation or enforcement of this Act, an inspector may require a person (either by oral or written requisition) to furnish— any information; and any records or a copy of them; in the person’s possession.\n(sec.90-ssec.2) For the purpose of subsection (1) , a person shall be taken to be in possession of— information, if the person has the information or is entitled to access to the information; and records, if the person has them in the person’s possession or if the person has them under control in any place, whether for the person’s own use or benefit or for another’s use or benefit and although another person has the actual possession or custody of the records.\n(sec.90-ssec.3) A requisition made under subsection (1) may require that the information or records or copy of them be furnished— to the inspector or another inspector or to a stated officer of the department; or at the place the requisition is made or at another place; or immediately or at, by or within a time specified; or in person, or by certified mail or in another way specified; or by means of, or accompanied by, verification in the form of, a statutory declaration; or in the case of information, orally or in writing.\n(sec.90-ssec.4) A person must not, without reasonable excuse— refuse or fail to furnish any information, records or a copy of them as required of the person under this section; or in response to a requisition made under this section furnish information, records or copies that is or are false or misleading in a material particular. Maximum penalty—100 penalty units.\n(sec.90-ssec.5) It is not a reasonable excuse for a person to refuse or fail to furnish information, a record or copy of a record on the ground that the information, record or copy might tend to incriminate the person.\n(sec.90-ssec.6) However, information mentioned in subsection (5) is not admissible in evidence against the person— for an individual—in any criminal proceedings; or for a body corporate—in any criminal proceedings, other than proceedings under this Act.\n(sec.90-ssec.6A) Subsection (6) does not apply to information as to the name and address of the person or as to the person’s ownership of, control over or position in, any business.\n(sec.90-ssec.7) Where a person records or stores any matter by means of a mechanical, electronic or other device, the duty imposed by this section to produce any records containing those matters shall be construed as including a duty to produce the matters in written form if that is demanded.\n(sec.90-ssec.7A) The duty imposed by this section to produce a copy of any records shall be construed as a duty to produce a clear reproduction.\n(sec.90-ssec.8) An inspector or an officer of the department may take notes or copies of or extracts from records or a copy of them produced under this section.\n(sec.90-ssec.9) Records furnished under this section may be retained for so long as it is necessary to do so for the purposes of this Act, but the person otherwise entitled to possession of them, if the person so requests it, is entitled to be furnished as soon as practicable with a copy of them certified by the commissioner to be a true copy and such a certified copy shall be received in all courts and elsewhere as evidence of the matters contained in it as if it were the original.\n- (a) any information; and\n- (b) any records or a copy of them;\n- (a) information, if the person has the information or is entitled to access to the information; and\n- (b) records, if the person has them in the person’s possession or if the person has them under control in any place, whether for the person’s own use or benefit or for another’s use or benefit and although another person has the actual possession or custody of the records.\n- (a) to the inspector or another inspector or to a stated officer of the department; or\n- (b) at the place the requisition is made or at another place; or\n- (c) immediately or at, by or within a time specified; or\n- (d) in person, or by certified mail or in another way specified; or\n- (e) by means of, or accompanied by, verification in the form of, a statutory declaration; or\n- (f) in the case of information, orally or in writing.\n- (a) refuse or fail to furnish any information, records or a copy of them as required of the person under this section; or\n- (b) in response to a requisition made under this section furnish information, records or copies that is or are false or misleading in a material particular.\n- (a) for an individual—in any criminal proceedings; or\n- (b) for a body corporate—in any criminal proceedings, other than proceedings under this Act.","sortOrder":146},{"sectionNumber":"sec.91","sectionType":"section","heading":"Obstruction","content":"### sec.91 Obstruction\n\nA person shall not obstruct an inspector in the exercise of powers under this Act.\nMaximum penalty—100 penalty units.\nFor the purposes of this Act a person shall be taken to obstruct an inspector in the exercise of powers under this Act if the person—\nassaults, abuses, intimidates or insults an inspector or any other person assisting an inspector in the exercise of powers under this Act; or\ndirectly or indirectly deliberately prevents any person from being questioned by an inspector or from furnishing under this Act any information or records or copies or attempts to do so; or\nin any other way obstructs or attempts to obstruct an inspector in the exercise of powers under this Act.\ns 91 amd 1994 No. 36 s 2 sch\n(sec.91-ssec.1) A person shall not obstruct an inspector in the exercise of powers under this Act. Maximum penalty—100 penalty units.\n(sec.91-ssec.2) For the purposes of this Act a person shall be taken to obstruct an inspector in the exercise of powers under this Act if the person— assaults, abuses, intimidates or insults an inspector or any other person assisting an inspector in the exercise of powers under this Act; or directly or indirectly deliberately prevents any person from being questioned by an inspector or from furnishing under this Act any information or records or copies or attempts to do so; or in any other way obstructs or attempts to obstruct an inspector in the exercise of powers under this Act.\n- (a) assaults, abuses, intimidates or insults an inspector or any other person assisting an inspector in the exercise of powers under this Act; or\n- (b) directly or indirectly deliberately prevents any person from being questioned by an inspector or from furnishing under this Act any information or records or copies or attempts to do so; or\n- (c) in any other way obstructs or attempts to obstruct an inspector in the exercise of powers under this Act.","sortOrder":147},{"sectionNumber":"pt.5-div.1A","sectionType":"division","heading":"General power of inspectors to seize goods","content":"## General power of inspectors to seize goods","sortOrder":148},{"sectionNumber":"sec.91A","sectionType":"section","heading":"General power to seize goods","content":"### sec.91A General power to seize goods\n\nThis division applies if an inspector reasonably believes goods have been supplied in contravention of this Act, other than a relevant offence provision under section 87 .\nThe inspector may seize enough of the goods—\nto decide whether the contravention has happened; or\nto be used as evidence in a proceeding under this Act about the contravention.\nAn inspector may seize a quantity of fabric to test its fibre content and to work out whether its labelling complies with the prescribed information standard about fibre content.\nIf the goods are in a container and it is not practicable to seize them without the container, the inspector may seize the container and its contents.\ns 91A ins 1997 No. 12 s 40\namd 2010 No. 54 s 31\n(sec.91A-ssec.1) This division applies if an inspector reasonably believes goods have been supplied in contravention of this Act, other than a relevant offence provision under section 87 .\n(sec.91A-ssec.2) The inspector may seize enough of the goods— to decide whether the contravention has happened; or to be used as evidence in a proceeding under this Act about the contravention. An inspector may seize a quantity of fabric to test its fibre content and to work out whether its labelling complies with the prescribed information standard about fibre content.\n(sec.91A-ssec.3) If the goods are in a container and it is not practicable to seize them without the container, the inspector may seize the container and its contents.\n- (a) to decide whether the contravention has happened; or\n- (b) to be used as evidence in a proceeding under this Act about the contravention. Example of operation of paragraph (a) — An inspector may seize a quantity of fabric to test its fibre content and to work out whether its labelling complies with the prescribed information standard about fibre content.","sortOrder":149},{"sectionNumber":"sec.91B","sectionType":"section","heading":"Returning the seized goods","content":"### sec.91B Returning the seized goods\n\nThe commissioner must return the seized goods to their owner at the end of—\n9 months; or\nif a prosecution for an offence, or a relevant pecuniary penalty proceeding, involving the seized goods is started within the 9 months—the prosecution for the offence, or the relevant pecuniary penalty proceeding, and any appeal from the prosecution or relevant pecuniary penalty proceeding.\nDespite subsection (1) , the commissioner must return the seized goods to their owner immediately if the commissioner is not satisfied or stops being satisfied the retention of the goods as evidence is necessary.\nIn this section—\nrelevant pecuniary penalty proceeding means a proceeding under the Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 1 in relation to an act or omission to which section 224 of that law applies.\ns 91B ins 1997 No. 12 s 40\namd 2010 No. 54 s 32\n(sec.91B-ssec.1) The commissioner must return the seized goods to their owner at the end of— 9 months; or if a prosecution for an offence, or a relevant pecuniary penalty proceeding, involving the seized goods is started within the 9 months—the prosecution for the offence, or the relevant pecuniary penalty proceeding, and any appeal from the prosecution or relevant pecuniary penalty proceeding.\n(sec.91B-ssec.2) Despite subsection (1) , the commissioner must return the seized goods to their owner immediately if the commissioner is not satisfied or stops being satisfied the retention of the goods as evidence is necessary.\n(sec.91B-ssec.3) In this section— relevant pecuniary penalty proceeding means a proceeding under the Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 1 in relation to an act or omission to which section 224 of that law applies.\n- (a) 9 months; or\n- (b) if a prosecution for an offence, or a relevant pecuniary penalty proceeding, involving the seized goods is started within the 9 months—the prosecution for the offence, or the relevant pecuniary penalty proceeding, and any appeal from the prosecution or relevant pecuniary penalty proceeding.","sortOrder":150},{"sectionNumber":"sec.91C","sectionType":"section","heading":"Where and how to start appeal","content":"### sec.91C Where and how to start appeal\n\nA person whose goods have been seized under this division may appeal to the Magistrates Court nearest where the goods were seized.\nThe appeal is started by—\nfiling a written notice of appeal with the clerk of the court of the Magistrates Court; and\ngiving a copy of the notice to the commissioner.\nWithout limiting subsection (2) (b) , the commissioner is given a copy of the notice if a copy is given to the inspector who seized the goods.\nThe notice of appeal must state the grounds of the appeal.\ns 91C ins 1997 No. 12 s 40\n(sec.91C-ssec.1) A person whose goods have been seized under this division may appeal to the Magistrates Court nearest where the goods were seized.\n(sec.91C-ssec.2) The appeal is started by— filing a written notice of appeal with the clerk of the court of the Magistrates Court; and giving a copy of the notice to the commissioner.\n(sec.91C-ssec.3) Without limiting subsection (2) (b) , the commissioner is given a copy of the notice if a copy is given to the inspector who seized the goods.\n(sec.91C-ssec.4) The notice of appeal must state the grounds of the appeal.\n- (a) filing a written notice of appeal with the clerk of the court of the Magistrates Court; and\n- (b) giving a copy of the notice to the commissioner.","sortOrder":151},{"sectionNumber":"sec.91D","sectionType":"section","heading":"Hearing procedures","content":"### sec.91D Hearing procedures\n\nThe power to make rules of court under the Supreme Court of Queensland Act 1991 includes power to make rules of court for appeals to Magistrates Courts under this Act.\nThe procedure for an appeal to a Magistrates Court under this Act is to be—\nin accordance with the Uniform Civil Procedure Rules 1999 ; or\nin the absence of relevant rules, as directed by a magistrate.\nIn deciding the appeal, the Magistrates Court—\nis not bound by the rules of evidence; and\nmust observe natural justice; and\nmay hear the appeal in court or chambers.\ns 91D ins 1997 No. 12 s 40\namd 2010 No. 54 s 33\n(sec.91D-ssec.1) The power to make rules of court under the Supreme Court of Queensland Act 1991 includes power to make rules of court for appeals to Magistrates Courts under this Act.\n(sec.91D-ssec.2) The procedure for an appeal to a Magistrates Court under this Act is to be— in accordance with the Uniform Civil Procedure Rules 1999 ; or in the absence of relevant rules, as directed by a magistrate.\n(sec.91D-ssec.3) In deciding the appeal, the Magistrates Court— is not bound by the rules of evidence; and must observe natural justice; and may hear the appeal in court or chambers.\n- (a) in accordance with the Uniform Civil Procedure Rules 1999 ; or\n- (b) in the absence of relevant rules, as directed by a magistrate.\n- (a) is not bound by the rules of evidence; and\n- (b) must observe natural justice; and\n- (c) may hear the appeal in court or chambers.","sortOrder":152},{"sectionNumber":"sec.91E","sectionType":"section","heading":"Powers of Magistrates Court on appeal","content":"### sec.91E Powers of Magistrates Court on appeal\n\nIn deciding the appeal, the Magistrates Court may—\nconfirm the seizure of the goods; or\nset aside the seizure and order the return of the goods.\ns 91E ins 1997 No. 12 s 40\n- (a) confirm the seizure of the goods; or\n- (b) set aside the seizure and order the return of the goods.","sortOrder":153},{"sectionNumber":"sec.91F","sectionType":"section","heading":"Appeal to District Court on questions of law only","content":"### sec.91F Appeal to District Court on questions of law only\n\nA party dissatisfied by the decision of the Magistrates Court may appeal to the District Court, but only on a question of law.\ns 91F ins 1997 No. 12 s 40\namd 1999 No. 19 s 3 sch","sortOrder":154},{"sectionNumber":"sec.91G","sectionType":"section","heading":"Court hearing offence proceeding may order forfeiture of seized goods","content":"### sec.91G Court hearing offence proceeding may order forfeiture of seized goods\n\nIf, in proceedings for an offence for which goods were seized, the court finds the offence proved and that the offence concerned goods seized and retained by an inspector, the court may order that the goods be forfeited to the Crown.\nThe forfeited goods may be disposed of in any way the Minister directs.\ns 91G ins 1997 No. 12 s 40\n(sec.91G-ssec.1) If, in proceedings for an offence for which goods were seized, the court finds the offence proved and that the offence concerned goods seized and retained by an inspector, the court may order that the goods be forfeited to the Crown.\n(sec.91G-ssec.2) The forfeited goods may be disposed of in any way the Minister directs.","sortOrder":155},{"sectionNumber":"pt.5-div.1B","sectionType":"division","heading":"Register of undertakings","content":"## Register of undertakings","sortOrder":156},{"sectionNumber":"sec.91H","sectionType":"section","heading":null,"content":"### Section sec.91H\n\ns 91H ins 1997 No. 12 s 41\nom 2010 No. 54 s 35","sortOrder":157},{"sectionNumber":"sec.91I","sectionType":"section","heading":null,"content":"### Section sec.91I\n\ns 91I ins 1997 No. 12 s 41\nom 2010 No. 54 s 35","sortOrder":158},{"sectionNumber":"sec.91IA","sectionType":"section","heading":null,"content":"### Section sec.91IA\n\ns 91IA ins 2002 No. 13 s 37\nom 2010 No. 54 s 35","sortOrder":159},{"sectionNumber":"sec.91J","sectionType":"section","heading":null,"content":"### Section sec.91J\n\ns 91J ins 1997 No. 12 s 41\namd 2002 No. 13 s 38\nom 2010 No. 54 s 35","sortOrder":160},{"sectionNumber":"sec.91K","sectionType":"section","heading":null,"content":"### Section sec.91K\n\ns 91K ins 1997 No. 12 s 41\nom 2010 No. 54 s 35","sortOrder":161},{"sectionNumber":"sec.91L","sectionType":"section","heading":"Register of undertakings","content":"### sec.91L Register of undertakings\n\nThe commissioner is to keep a register of each undertaking given to the commissioner by a person under the Australian Consumer Law (Queensland), chapter 5 , part 5 -1, division 1 , including under that division’s extended application.\nThe register is to contain a copy of the undertaking.\nA person may, on payment of the fee prescribed under a regulation—\ninspect the register at the commissioner’s office when the office is open to the public; and\nobtain a copy of an undertaking in the register.\nThe commissioner may publish the information contained in the register on the department’s website.\ns 91L ins 1997 No. 12 s 41\namd 2008 No. 69 s 23 ; 2010 No. 54 s 36\n(sec.91L-ssec.1) The commissioner is to keep a register of each undertaking given to the commissioner by a person under the Australian Consumer Law (Queensland), chapter 5 , part 5 -1, division 1 , including under that division’s extended application.\n(sec.91L-ssec.2) The register is to contain a copy of the undertaking.\n(sec.91L-ssec.3) A person may, on payment of the fee prescribed under a regulation— inspect the register at the commissioner’s office when the office is open to the public; and obtain a copy of an undertaking in the register.\n(sec.91L-ssec.4) The commissioner may publish the information contained in the register on the department’s website.\n- (a) inspect the register at the commissioner’s office when the office is open to the public; and\n- (b) obtain a copy of an undertaking in the register.","sortOrder":162},{"sectionNumber":"pt.5-div.2","sectionType":"division","heading":"Offences, court enforcement and remedies","content":"## Offences, court enforcement and remedies","sortOrder":163},{"sectionNumber":"sec.92","sectionType":"section","heading":"Offences","content":"### sec.92 Offences\n\nA person who—\ncontravenes; or\naids, abets, counsels or procures a person to contravene; or\ninduces a person whether by threats or promises or otherwise to contravene; or\nis in any way, directly or indirectly, knowingly concerned in, or party to, the contravention by a person of; or\nconspires with others to contravene;\na provision of this Act for which a penalty is provided, commits an offence against this Act.\nA provision of this Act for which a penalty is provided would include any provision of the Australian Consumer Law (Queensland), chapter 4 that provides for an offence.\nEach of the persons mentioned in subsection (1) (a) to (d) is taken to have committed the offence that is the contravention of the provision and may be charged with actually committing the offence.\nA person who counsels, procures, or induces another person to contravene the provision may be charged with committing the offence or with counselling, procuring or inducing the commission of the offence.\nA conviction of counselling, procuring or inducing the commission of the offence, or conspiring to commit the offence, has the same consequences in all respects as a conviction of committing the offence.\nSubsection (1) (b) to (d) only applies when a provision of this Act is contravened.\nThis section is in addition to, and does not limit, the Criminal Code , chapter 2 and the Acts Interpretation Act 1954 , section 41A .\ns 92 amd 1994 No. 36 ss 13 , 2 sch\namd 1997 No. 12 s 42 (3) – (5) ; 2010 No. 54 s 37\n(sec.92-ssec.1) A person who— contravenes; or aids, abets, counsels or procures a person to contravene; or induces a person whether by threats or promises or otherwise to contravene; or is in any way, directly or indirectly, knowingly concerned in, or party to, the contravention by a person of; or conspires with others to contravene; a provision of this Act for which a penalty is provided, commits an offence against this Act. A provision of this Act for which a penalty is provided would include any provision of the Australian Consumer Law (Queensland), chapter 4 that provides for an offence.\n(sec.92-ssec.2) Each of the persons mentioned in subsection (1) (a) to (d) is taken to have committed the offence that is the contravention of the provision and may be charged with actually committing the offence.\n(sec.92-ssec.3) A person who counsels, procures, or induces another person to contravene the provision may be charged with committing the offence or with counselling, procuring or inducing the commission of the offence.\n(sec.92-ssec.4) A conviction of counselling, procuring or inducing the commission of the offence, or conspiring to commit the offence, has the same consequences in all respects as a conviction of committing the offence.\n(sec.92-ssec.5) Subsection (1) (b) to (d) only applies when a provision of this Act is contravened.\n(sec.92-ssec.6) This section is in addition to, and does not limit, the Criminal Code , chapter 2 and the Acts Interpretation Act 1954 , section 41A .\n- (a) contravenes; or\n- (b) aids, abets, counsels or procures a person to contravene; or\n- (c) induces a person whether by threats or promises or otherwise to contravene; or\n- (d) is in any way, directly or indirectly, knowingly concerned in, or party to, the contravention by a person of; or\n- (e) conspires with others to contravene;","sortOrder":164},{"sectionNumber":"sec.92A","sectionType":"section","heading":null,"content":"### Section sec.92A\n\ns 92A (prev s 92(3)) renum 1997 No. 12 s 42 (2)\namd 1997 No. 12 s 42 (1)\nom 2010 No. 54 s 38","sortOrder":165},{"sectionNumber":"sec.92B","sectionType":"section","heading":"Attempts to commit offences","content":"### sec.92B Attempts to commit offences\n\nA person who attempts to commit an offence mentioned in subsection (2) commits an offence.\nMaximum penalty—the maximum penalty for committing the offence attempted.\nSubsection (1) applies to an offence against any of the following provisions—\na provision of the Australian Consumer Law (Queensland), chapter 4 ;\nan FTA consumer offence provision;\nsection 45 .\nThe Criminal Code , section 4 , applies to subsection (1) .\nA person charged with an offence mentioned in subsection (2) may be convicted of attempting to commit the offence.\ns 92B ins 1997 No. 12 s 43\namd 2010 No. 54 s 39\n(sec.92B-ssec.1) A person who attempts to commit an offence mentioned in subsection (2) commits an offence. Maximum penalty—the maximum penalty for committing the offence attempted.\n(sec.92B-ssec.2) Subsection (1) applies to an offence against any of the following provisions— a provision of the Australian Consumer Law (Queensland), chapter 4 ; an FTA consumer offence provision; section 45 .\n(sec.92B-ssec.3) The Criminal Code , section 4 , applies to subsection (1) .\n(sec.92B-ssec.4) A person charged with an offence mentioned in subsection (2) may be convicted of attempting to commit the offence.\n- (a) a provision of the Australian Consumer Law (Queensland), chapter 4 ;\n- (b) an FTA consumer offence provision;\n- (c) section 45 .","sortOrder":166},{"sectionNumber":"sec.93","sectionType":"section","heading":"Continuing offences","content":"### sec.93 Continuing offences\n\nWhere a person commits an offence defined in section 90 , by failing to furnish information or to produce records or a copy of them—\nthe person’s obligation to furnish the information or produce the records or a copy of them, as the case may be, continues until the person complies with the requirement even though in a particular case a time was specified at, by or within which compliance was required and that time has passed; and\nthe person shall commit a continuing offence in respect of each day after the day of conviction during which the failure to comply with the requisition continues; and\nthe person shall be liable to a penalty of 2 penalty units for each day during which the offence continues; and\nthe person may be prosecuted from time to time in respect of the offence.\n- (a) the person’s obligation to furnish the information or produce the records or a copy of them, as the case may be, continues until the person complies with the requirement even though in a particular case a time was specified at, by or within which compliance was required and that time has passed; and\n- (b) the person shall commit a continuing offence in respect of each day after the day of conviction during which the failure to comply with the requisition continues; and\n- (c) the person shall be liable to a penalty of 2 penalty units for each day during which the offence continues; and\n- (d) the person may be prosecuted from time to time in respect of the offence.","sortOrder":167},{"sectionNumber":"sec.94","sectionType":"section","heading":"Proceedings for offences","content":"### sec.94 Proceedings for offences\n\nProceedings for an offence against this Act for which the maximum penalty is less than the higher level penalty amount shall be taken in a summary way under the Justices Act 1886 .\nProceedings for an offence against this Act for which the maximum penalty is the higher level penalty amount or more may be prosecuted either in a summary way under the Justices Act 1886 or on indictment, at the election of the prosecution.\nIf, under subsection (2) , the prosecution elects to prosecute an offence against this Act in a summary way under the Justices Act 1886 —\nthe maximum penalty that may be imposed for that offence is half of the maximum penalty stated for the offence; and\nThe maximum penalty for an offence against the Australian Consumer Law (Queensland), section 151 (1) (False or misleading representations about goods or services) is $1,100,000 for a body corporate or $220,000 for a person who is not a body corporate. If the offence is prosecuted in a summary way, the maximum penalty that could be imposed for the offence would be $550,000 for a body corporate or $110,000 for a person who is not a body corporate.\nfor all purposes the offence alleged shall be taken to be a simple offence and not an indictable offence.\nIf, under subsection (2) , the prosecution elects to prosecute an offence against this Act on indictment—\nthe tribunal of fact as well as law shall consist of a judge of the court in which the trial takes place sitting alone; and\nthe Criminal Code with all necessary adaptations shall be read and construed with this Act.\nThe maximum term of imprisonment that a court may order in default of payment of a penalty imposed under this Act is 1 year.\nA proceeding for an offence against this Act may be commenced only by—\nan inspector; or\nanother person, with the commissioner’s approval.\nIn this section—\nhigher level penalty amount , in relation to a maximum penalty for an offence, means an amount of maximum penalty that is, or that is calculated to be—\nif the person committing the offence is a body corporate—$1,100,000; or\nif the person committing the offence is not a body corporate—$220,000.\nThe Australian Consumer Law (Queensland), section 194 (1) (Supplying etc. consumer goods that do not comply with safety standards) provides for a penalty of $1,100,000 for a body corporate or $220,000 for a person who is not a body corporate.\nSection 45 (1) (Compliance with embargo notice) provides for a maximum penalty of 200 penalty units for a body corporate or 40 penalty units for a person who is not a body corporate. If the value of a penalty unit for that section is $110 (see section 45 (6) ), the maximum penalty for the offence is calculated to be $22,000 for a body corporate or $4,400 for a person who is not a body corporate.\ns 94 amd 1992 No. 68 s 3 sch 1 ; 1997 No. 12 s 44 ; 1999 No. 63 s 61 ; 2002 No. 13 s 39 ; 2010 No. 54 s 40\n(sec.94-ssec.1) Proceedings for an offence against this Act for which the maximum penalty is less than the higher level penalty amount shall be taken in a summary way under the Justices Act 1886 .\n(sec.94-ssec.2) Proceedings for an offence against this Act for which the maximum penalty is the higher level penalty amount or more may be prosecuted either in a summary way under the Justices Act 1886 or on indictment, at the election of the prosecution.\n(sec.94-ssec.3) If, under subsection (2) , the prosecution elects to prosecute an offence against this Act in a summary way under the Justices Act 1886 — the maximum penalty that may be imposed for that offence is half of the maximum penalty stated for the offence; and The maximum penalty for an offence against the Australian Consumer Law (Queensland), section 151 (1) (False or misleading representations about goods or services) is $1,100,000 for a body corporate or $220,000 for a person who is not a body corporate. If the offence is prosecuted in a summary way, the maximum penalty that could be imposed for the offence would be $550,000 for a body corporate or $110,000 for a person who is not a body corporate. for all purposes the offence alleged shall be taken to be a simple offence and not an indictable offence.\n(sec.94-ssec.4) If, under subsection (2) , the prosecution elects to prosecute an offence against this Act on indictment— the tribunal of fact as well as law shall consist of a judge of the court in which the trial takes place sitting alone; and the Criminal Code with all necessary adaptations shall be read and construed with this Act.\n(sec.94-ssec.5) The maximum term of imprisonment that a court may order in default of payment of a penalty imposed under this Act is 1 year.\n(sec.94-ssec.6) A proceeding for an offence against this Act may be commenced only by— an inspector; or another person, with the commissioner’s approval.\n(sec.94-ssec.7) In this section— higher level penalty amount , in relation to a maximum penalty for an offence, means an amount of maximum penalty that is, or that is calculated to be— if the person committing the offence is a body corporate—$1,100,000; or if the person committing the offence is not a body corporate—$220,000. The Australian Consumer Law (Queensland), section 194 (1) (Supplying etc. consumer goods that do not comply with safety standards) provides for a penalty of $1,100,000 for a body corporate or $220,000 for a person who is not a body corporate. Section 45 (1) (Compliance with embargo notice) provides for a maximum penalty of 200 penalty units for a body corporate or 40 penalty units for a person who is not a body corporate. If the value of a penalty unit for that section is $110 (see section 45 (6) ), the maximum penalty for the offence is calculated to be $22,000 for a body corporate or $4,400 for a person who is not a body corporate.\n- (a) the maximum penalty that may be imposed for that offence is half of the maximum penalty stated for the offence; and Example— The maximum penalty for an offence against the Australian Consumer Law (Queensland), section 151 (1) (False or misleading representations about goods or services) is $1,100,000 for a body corporate or $220,000 for a person who is not a body corporate. If the offence is prosecuted in a summary way, the maximum penalty that could be imposed for the offence would be $550,000 for a body corporate or $110,000 for a person who is not a body corporate.\n- (b) for all purposes the offence alleged shall be taken to be a simple offence and not an indictable offence.\n- (a) the tribunal of fact as well as law shall consist of a judge of the court in which the trial takes place sitting alone; and\n- (b) the Criminal Code with all necessary adaptations shall be read and construed with this Act.\n- (a) an inspector; or\n- (b) another person, with the commissioner’s approval.\n- (a) if the person committing the offence is a body corporate—$1,100,000; or\n- (b) if the person committing the offence is not a body corporate—$220,000.","sortOrder":168},{"sectionNumber":"sec.95","sectionType":"section","heading":"Conduct by directors, servants or agents","content":"### sec.95 Conduct by directors, servants or agents\n\nIf, in a proceeding under this Act in respect of conduct engaged in by a body corporate, it is necessary to establish the state of mind of the body corporate, it is sufficient to show that a director, servant or agent of the body corporate, being a director, servant or agent by whom the conduct was engaged in within the scope of the person’s actual or apparent authority, had that state of mind.\nAny conduct engaged in on behalf of a body corporate—\nby a director, servant or agent of the body corporate within the scope of the person’s actual or apparent authority; or\nby any other person at the direction or with the consent or agreement (whether express or implied) of a director, servant or agent of the body corporate, if the giving of the direction, consent or agreement is within the scope of the actual or apparent authority of the director, servant or agent;\nshall be deemed, for the purposes of this Act, to have been engaged in also by the body corporate.\nIf, in a proceeding under this Act in respect of conduct engaged in by a person other than a body corporate, it is necessary to establish the state of mind of the person, it is sufficient to show that a servant or agent of the person, being a servant or agent by whom the conduct was engaged in within the scope of the servant’s or agent’s actual or apparent authority, had that state of mind.\nConduct engaged in on behalf of a person other than a body corporate—\nby a servant or agent of the person within the scope of the actual or apparent authority of the servant or agent; or\nby any other person at the direction or with the consent or agreement (whether express or implied) of a servant or agent of the first person, if the giving of the direction, consent or agreement is within the scope of the actual or apparent authority of the servant or agent;\nshall be taken, for the purposes of this Act, to have been engaged in also by the first person.\nA reference in this section to the state of mind of a person includes a reference to the knowledge, intention, opinion, belief or purpose of the person and the person’s reasons for that intention, opinion, belief or purpose.\nFor the purposes of this section—\nconduct also includes the making of any omission, inadvertently or otherwise.\ns 95 amd 2010 No. 54 s 41\n(sec.95-ssec.1) If, in a proceeding under this Act in respect of conduct engaged in by a body corporate, it is necessary to establish the state of mind of the body corporate, it is sufficient to show that a director, servant or agent of the body corporate, being a director, servant or agent by whom the conduct was engaged in within the scope of the person’s actual or apparent authority, had that state of mind.\n(sec.95-ssec.2) Any conduct engaged in on behalf of a body corporate— by a director, servant or agent of the body corporate within the scope of the person’s actual or apparent authority; or by any other person at the direction or with the consent or agreement (whether express or implied) of a director, servant or agent of the body corporate, if the giving of the direction, consent or agreement is within the scope of the actual or apparent authority of the director, servant or agent; shall be deemed, for the purposes of this Act, to have been engaged in also by the body corporate.\n(sec.95-ssec.3) If, in a proceeding under this Act in respect of conduct engaged in by a person other than a body corporate, it is necessary to establish the state of mind of the person, it is sufficient to show that a servant or agent of the person, being a servant or agent by whom the conduct was engaged in within the scope of the servant’s or agent’s actual or apparent authority, had that state of mind.\n(sec.95-ssec.4) Conduct engaged in on behalf of a person other than a body corporate— by a servant or agent of the person within the scope of the actual or apparent authority of the servant or agent; or by any other person at the direction or with the consent or agreement (whether express or implied) of a servant or agent of the first person, if the giving of the direction, consent or agreement is within the scope of the actual or apparent authority of the servant or agent; shall be taken, for the purposes of this Act, to have been engaged in also by the first person.\n(sec.95-ssec.5) A reference in this section to the state of mind of a person includes a reference to the knowledge, intention, opinion, belief or purpose of the person and the person’s reasons for that intention, opinion, belief or purpose.\n(sec.95-ssec.6) For the purposes of this section— conduct also includes the making of any omission, inadvertently or otherwise.\n- (a) by a director, servant or agent of the body corporate within the scope of the person’s actual or apparent authority; or\n- (b) by any other person at the direction or with the consent or agreement (whether express or implied) of a director, servant or agent of the body corporate, if the giving of the direction, consent or agreement is within the scope of the actual or apparent authority of the director, servant or agent;\n- (a) by a servant or agent of the person within the scope of the actual or apparent authority of the servant or agent; or\n- (b) by any other person at the direction or with the consent or agreement (whether express or implied) of a servant or agent of the first person, if the giving of the direction, consent or agreement is within the scope of the actual or apparent authority of the servant or agent;","sortOrder":169},{"sectionNumber":"sec.96","sectionType":"section","heading":null,"content":"### Section sec.96\n\ns 96 amd 1997 No. 12 s 45 ; 2010 No. 54 s 42\nom 2016 No. 4 s 13","sortOrder":170},{"sectionNumber":"sec.97","sectionType":"section","heading":"Proceedings for an offence against this Act","content":"### sec.97 Proceedings for an offence against this Act\n\nThe provisions of the Criminal Code , section 23 to the extent that it provides exculpation from criminal responsibility for an act or omission that constitutes an offence against this Act, and the provisions of the Criminal Code , section 24 do not apply in respect of any offence against this Act.\ns 97 amd 2010 No. 54 s 43","sortOrder":171},{"sectionNumber":"sec.98","sectionType":"section","heading":null,"content":"### Section sec.98\n\ns 98 amd 1994 No. 36 s 14 ; 1997 No. 12 s 46 ; 2005 No. 14 s 2 sch\nom 2010 No. 54 s 44","sortOrder":172},{"sectionNumber":"sec.99","sectionType":"section","heading":null,"content":"### Section sec.99\n\ns 99 amd 1994 No. 36 s 15 ; 2003 No. 94 s 38\nom 2010 No. 54 s 44","sortOrder":173},{"sectionNumber":"sec.100","sectionType":"section","heading":null,"content":"### Section sec.100\n\ns 100 amd 1994 No. 36 s 16 ; 2003 No. 94 s 39\nom 2010 No. 54 s 44","sortOrder":174},{"sectionNumber":"sec.101","sectionType":"section","heading":"Mode of enforcement of compensation","content":"### sec.101 Mode of enforcement of compensation\n\nWithout derogating from any other right to enforce an order made under the Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 4 (the ACL(Q) provision )—\nif an order made under the ACL(Q) provision orders a person to pay an amount of money—on the filing of that order in the registry of a court that has jurisdiction in an action for debt for that amount, the order shall be enforceable as an order made by that court; and\nany other amount of money a person is liable to pay as a consequence of an order made under the ACL(Q) provision may be recovered from the person by action as for a debt in any court of competent jurisdiction.\ns 101 amd 2010 No. 54 s 45\n- (a) if an order made under the ACL(Q) provision orders a person to pay an amount of money—on the filing of that order in the registry of a court that has jurisdiction in an action for debt for that amount, the order shall be enforceable as an order made by that court; and\n- (b) any other amount of money a person is liable to pay as a consequence of an order made under the ACL(Q) provision may be recovered from the person by action as for a debt in any court of competent jurisdiction.","sortOrder":175},{"sectionNumber":"sec.102","sectionType":"section","heading":null,"content":"### Section sec.102\n\ns 102 om 2010 No. 54 s 46","sortOrder":176},{"sectionNumber":"sec.103","sectionType":"section","heading":null,"content":"### Section sec.103\n\ns 103 amd 1992 No. 68 s 3 sch 1 ; 1999 No. 19 s 3 sch ; 2003 No. 94 s 40 ; 2005 No. 14 s 2 sch\nom 2010 No. 54 s 46","sortOrder":177},{"sectionNumber":"sec.103A","sectionType":"section","heading":"Examination costs","content":"### sec.103A Examination costs\n\nIn this section—\nexamination includes test and analysis.\nservices includes product related services.\nsupplies includes—\noffer to supply; and\nin relation to the supply of goods—expose, exhibit or possess for supply.\nThe commissioner may recover from a person who supplies goods or services the commissioner’s reasonable costs of an examination of the goods or services if the examination—\nassists in establishing that the goods or services do not comply with a safety standard under section 83 , or an information standard or safety standard under the Australian Consumer Law (Queensland), applying to their supply; or\nresults in an order being made under section 85 , or under the Australian Consumer Law (Queensland), section 109 or 114 , about the goods or services.\nAlso, the commissioner may recover from a person who gives to an inspector false or misleading information, records or a copy of records in contravention of this Act the commissioner’s reasonable costs of an examination that assists in establishing the contravention had happened.\nCosts recoverable under this section may be recovered—\nas a debt payable to the commissioner; or\nin a proceeding mentioned in subsection (6) .\nBefore starting a proceeding to recover costs from a person under this section, the commissioner must give the person the commissioner’s signed certificate—\noutlining the examination; and\nstating the amount of the costs of the examination.\nOn application by the commissioner, a court that finds a person guilty of an offence against this Act may order the person to pay the commissioner the cost of an examination that assisted in establishing that the offence had happened.\ns 103A ins 1994 No. 36 s 17\namd 2010 No. 54 s 47\n(sec.103A-ssec.1) In this section— examination includes test and analysis. services includes product related services. supplies includes— offer to supply; and in relation to the supply of goods—expose, exhibit or possess for supply.\n(sec.103A-ssec.2) The commissioner may recover from a person who supplies goods or services the commissioner’s reasonable costs of an examination of the goods or services if the examination— assists in establishing that the goods or services do not comply with a safety standard under section 83 , or an information standard or safety standard under the Australian Consumer Law (Queensland), applying to their supply; or results in an order being made under section 85 , or under the Australian Consumer Law (Queensland), section 109 or 114 , about the goods or services.\n(sec.103A-ssec.3) Also, the commissioner may recover from a person who gives to an inspector false or misleading information, records or a copy of records in contravention of this Act the commissioner’s reasonable costs of an examination that assists in establishing the contravention had happened.\n(sec.103A-ssec.4) Costs recoverable under this section may be recovered— as a debt payable to the commissioner; or in a proceeding mentioned in subsection (6) .\n(sec.103A-ssec.5) Before starting a proceeding to recover costs from a person under this section, the commissioner must give the person the commissioner’s signed certificate— outlining the examination; and stating the amount of the costs of the examination.\n(sec.103A-ssec.6) On application by the commissioner, a court that finds a person guilty of an offence against this Act may order the person to pay the commissioner the cost of an examination that assisted in establishing that the offence had happened.\n- (a) offer to supply; and\n- (b) in relation to the supply of goods—expose, exhibit or possess for supply.\n- (a) assists in establishing that the goods or services do not comply with a safety standard under section 83 , or an information standard or safety standard under the Australian Consumer Law (Queensland), applying to their supply; or\n- (b) results in an order being made under section 85 , or under the Australian Consumer Law (Queensland), section 109 or 114 , about the goods or services.\n- (a) as a debt payable to the commissioner; or\n- (b) in a proceeding mentioned in subsection (6) .\n- (a) outlining the examination; and\n- (b) stating the amount of the costs of the examination.","sortOrder":178},{"sectionNumber":"pt.6","sectionType":"part","heading":"General","content":"# General","sortOrder":179},{"sectionNumber":"sec.104","sectionType":"section","heading":"Impersonation","content":"### sec.104 Impersonation\n\nA person shall not falsely represent that the person is an inspector or that the person is an officer of the department.\nMaximum penalty—100 penalty units.\ns 104 amd 1997 No. 82 s 3 sch ; 2010 No. 54 s 48","sortOrder":180},{"sectionNumber":"sec.105","sectionType":"section","heading":"Reference to consumer authorities and other matters restricted","content":"### sec.105 Reference to consumer authorities and other matters restricted\n\nA person shall not, in trade or commerce, in connection with the supply or possible supply of goods or services or in connection with the promotion by any means of the supply or use of goods or services—\nwithout the Minister’s prior written agreement—\nrefer to an inspector, the commissioner or an officer of the department; or\nuse an expression that is, or that resembles, the expression ‘Office of Fair Trading’; or\nuse, in relation to a matter falling within the functions of the commissioner, an expression that is, or that resembles, the current or a previous name of the department; or\nfalsely represent that any goods or services are produced or provided—\nby a person holding a royal warrant; or\nfor any government or department of any government or for the service of Her Majesty.\nMaximum penalty—100 penalty units.\ns 105 amd 1997 No. 12 s 47 ; 1997 No. 82 s 3 sch ; 2010 No. 54 s 49\n- (a) without the Minister’s prior written agreement— (i) refer to an inspector, the commissioner or an officer of the department; or (ii) use an expression that is, or that resembles, the expression ‘Office of Fair Trading’; or (iii) use, in relation to a matter falling within the functions of the commissioner, an expression that is, or that resembles, the current or a previous name of the department; or\n- (i) refer to an inspector, the commissioner or an officer of the department; or\n- (ii) use an expression that is, or that resembles, the expression ‘Office of Fair Trading’; or\n- (iii) use, in relation to a matter falling within the functions of the commissioner, an expression that is, or that resembles, the current or a previous name of the department; or\n- (b) falsely represent that any goods or services are produced or provided— (i) by a person holding a royal warrant; or (ii) for any government or department of any government or for the service of Her Majesty.\n- (i) by a person holding a royal warrant; or\n- (ii) for any government or department of any government or for the service of Her Majesty.\n- (i) refer to an inspector, the commissioner or an officer of the department; or\n- (ii) use an expression that is, or that resembles, the expression ‘Office of Fair Trading’; or\n- (iii) use, in relation to a matter falling within the functions of the commissioner, an expression that is, or that resembles, the current or a previous name of the department; or\n- (i) by a person holding a royal warrant; or\n- (ii) for any government or department of any government or for the service of Her Majesty.","sortOrder":181},{"sectionNumber":"sec.106","sectionType":"section","heading":"Savings of rights and remedies","content":"### sec.106 Savings of rights and remedies\n\nNothing in this Act derogates from any right of action or other right or remedy that a person has apart from this Act.","sortOrder":182},{"sectionNumber":"sec.107","sectionType":"section","heading":"Contracting out prohibited","content":"### sec.107 Contracting out prohibited\n\nThis Act has effect even though any provision in any contract or agreement purportedly provides expressly or impliedly to the contrary.","sortOrder":183},{"sectionNumber":"sec.108","sectionType":"section","heading":null,"content":"### Section sec.108\n\ns 108 amd 2005 No. 14 s 2 sch\nom 2010 No. 54 s 50","sortOrder":184},{"sectionNumber":"sec.109","sectionType":"section","heading":"Limitation of action","content":"### sec.109 Limitation of action\n\nNo liability shall be incurred by the Crown or any person—\nbecause of any disclosure made to the commissioner, any officer of the department or any inspector; or\non account of any disclosure or publication made in good faith by the Minister, the commissioner or by someone on the commissioner’s behalf, concerning any of the following matters if the Minister or the commissioner is satisfied it is in the public interest to make the disclosure or publication—\nthe supply of goods or services;\nthe commercial or business reputation of any person associated with the supply of goods or services;\nthe quality or standard of goods or services supplied by any person;\na contravention or alleged contravention of this Act or the operation or enforcement of this Act.\nWithout limiting subsection (1) , no liability shall be incurred by the Crown, the Minister, the commissioner, a person acting on the commissioner’s behalf, an officer of the department or an inspector on account of any act or thing—\ndone or omitted to be done under this Act; or\ndone or omitted to be done genuinely for the purposes of this Act and without negligence.\nThis section does not affect the liability of a person to disciplinary action under the Public Sector Act 2022 .\nThe provisions of this Act shall be read and construed subject to the provisions of any other Act that limit the liability of the Crown or any other person.\ns 109 amd 1992 No. 68 s 3 sch 1 ; 1996 No. 37 s 147 sch 2 ; 1997 No. 12 s 48 ; 1997 No. 82 s 3 sch ; 2002 No. 13 s 40 ; 2009 No. 25 s 83 sch ; 2010 No. 54 s 51 ; 2022 No. 34 s 365 sch 3\n(sec.109-ssec.1) No liability shall be incurred by the Crown or any person— because of any disclosure made to the commissioner, any officer of the department or any inspector; or on account of any disclosure or publication made in good faith by the Minister, the commissioner or by someone on the commissioner’s behalf, concerning any of the following matters if the Minister or the commissioner is satisfied it is in the public interest to make the disclosure or publication— the supply of goods or services; the commercial or business reputation of any person associated with the supply of goods or services; the quality or standard of goods or services supplied by any person; a contravention or alleged contravention of this Act or the operation or enforcement of this Act.\n(sec.109-ssec.2) Without limiting subsection (1) , no liability shall be incurred by the Crown, the Minister, the commissioner, a person acting on the commissioner’s behalf, an officer of the department or an inspector on account of any act or thing— done or omitted to be done under this Act; or done or omitted to be done genuinely for the purposes of this Act and without negligence.\n(sec.109-ssec.3) This section does not affect the liability of a person to disciplinary action under the Public Sector Act 2022 .\n(sec.109-ssec.4) The provisions of this Act shall be read and construed subject to the provisions of any other Act that limit the liability of the Crown or any other person.\n- (a) because of any disclosure made to the commissioner, any officer of the department or any inspector; or\n- (b) on account of any disclosure or publication made in good faith by the Minister, the commissioner or by someone on the commissioner’s behalf, concerning any of the following matters if the Minister or the commissioner is satisfied it is in the public interest to make the disclosure or publication— (i) the supply of goods or services; (ii) the commercial or business reputation of any person associated with the supply of goods or services; (iii) the quality or standard of goods or services supplied by any person; (iv) a contravention or alleged contravention of this Act or the operation or enforcement of this Act.\n- (i) the supply of goods or services;\n- (ii) the commercial or business reputation of any person associated with the supply of goods or services;\n- (iii) the quality or standard of goods or services supplied by any person;\n- (iv) a contravention or alleged contravention of this Act or the operation or enforcement of this Act.\n- (i) the supply of goods or services;\n- (ii) the commercial or business reputation of any person associated with the supply of goods or services;\n- (iii) the quality or standard of goods or services supplied by any person;\n- (iv) a contravention or alleged contravention of this Act or the operation or enforcement of this Act.\n- (a) done or omitted to be done under this Act; or\n- (b) done or omitted to be done genuinely for the purposes of this Act and without negligence.","sortOrder":185},{"sectionNumber":"sec.109A","sectionType":"section","heading":null,"content":"### Section sec.109A\n\ns 109A ins 1994 No. 36 s 18\nom 2010 No. 54 s 52","sortOrder":186},{"sectionNumber":"sec.110","sectionType":"section","heading":"Preservation of secrecy","content":"### sec.110 Preservation of secrecy\n\nA person who is or was at any time the commissioner, an assistant commissioner or an officer of the department, or an inspector shall not, other than in the course of the person’s duty under this Act or where it is competent to the person so to do because of a provision of this Act, directly or indirectly, communicate information that came to the person’s knowledge as a consequence of the person holding that appointment or position.\nIt is competent—\nto the commissioner, an officer of the department, and an inspector to communicate to a person whose complaint concerning any matter has been investigated by the bureau, or to QCAT, information concerning that matter, which has come to his or her knowledge because of the investigation and which is of a class of information that the commissioner has authorised, either generally or in a particular case, to be so communicated; and\nto the commissioner or a person authorised in that behalf by the commissioner to make a disclosure or publication concerning any of the matters referred to in section 109 (1) (b) ; and\nto the commissioner or a person authorised in that behalf by the commissioner to communicate to the appropriate Minister or official of the Crown in right of the Commonwealth or of Queensland or of any other State or of a Territory information which the commissioner considers should be communicated for the purpose of the administration of any law of the Commonwealth or of Queensland or of any other State or of a Territory.\nThe commissioner may communicate to the appropriate Minister or official of another country information that the commissioner considers should be communicated for the administration of the law of the other country.\nSubsection (1) shall not be construed to prohibit any person referred to in that subsection when called as a witness in any legal proceedings from answering any question that the person is compellable to answer in those proceedings.\nIn no case shall a person referred to in subsection (1) disclose or be compelled to disclose the source of information that came to the person’s knowledge in consequence of the person holding an appointment or position under this Act.\nSubsection (4) does not apply in any case where the person or the body that is the source of the information consents to the disclosure.\nSubsection (1) is taken also to refer to a person who was at any time—\na member of the former Consumer Safety Committee or former Consumer Affairs Council; or\nan officer of the former Office of Fair Trading.\ns 110 amd 1994 No. 87 s 3 sch 1 ; 1997 No. 12 s 49 ; 1997 No. 82 s 3 sch ; 1999 No. 63 s 62 ; 2009 No. 24 s 510 ; 2010 No. 54 s 53\n(sec.110-ssec.1) A person who is or was at any time the commissioner, an assistant commissioner or an officer of the department, or an inspector shall not, other than in the course of the person’s duty under this Act or where it is competent to the person so to do because of a provision of this Act, directly or indirectly, communicate information that came to the person’s knowledge as a consequence of the person holding that appointment or position.\n(sec.110-ssec.2) It is competent— to the commissioner, an officer of the department, and an inspector to communicate to a person whose complaint concerning any matter has been investigated by the bureau, or to QCAT, information concerning that matter, which has come to his or her knowledge because of the investigation and which is of a class of information that the commissioner has authorised, either generally or in a particular case, to be so communicated; and to the commissioner or a person authorised in that behalf by the commissioner to make a disclosure or publication concerning any of the matters referred to in section 109 (1) (b) ; and to the commissioner or a person authorised in that behalf by the commissioner to communicate to the appropriate Minister or official of the Crown in right of the Commonwealth or of Queensland or of any other State or of a Territory information which the commissioner considers should be communicated for the purpose of the administration of any law of the Commonwealth or of Queensland or of any other State or of a Territory.\n(sec.110-ssec.2A) The commissioner may communicate to the appropriate Minister or official of another country information that the commissioner considers should be communicated for the administration of the law of the other country.\n(sec.110-ssec.3) Subsection (1) shall not be construed to prohibit any person referred to in that subsection when called as a witness in any legal proceedings from answering any question that the person is compellable to answer in those proceedings.\n(sec.110-ssec.4) In no case shall a person referred to in subsection (1) disclose or be compelled to disclose the source of information that came to the person’s knowledge in consequence of the person holding an appointment or position under this Act.\n(sec.110-ssec.5) Subsection (4) does not apply in any case where the person or the body that is the source of the information consents to the disclosure.\n(sec.110-ssec.6) Subsection (1) is taken also to refer to a person who was at any time— a member of the former Consumer Safety Committee or former Consumer Affairs Council; or an officer of the former Office of Fair Trading.\n- (a) to the commissioner, an officer of the department, and an inspector to communicate to a person whose complaint concerning any matter has been investigated by the bureau, or to QCAT, information concerning that matter, which has come to his or her knowledge because of the investigation and which is of a class of information that the commissioner has authorised, either generally or in a particular case, to be so communicated; and\n- (b) to the commissioner or a person authorised in that behalf by the commissioner to make a disclosure or publication concerning any of the matters referred to in section 109 (1) (b) ; and\n- (c) to the commissioner or a person authorised in that behalf by the commissioner to communicate to the appropriate Minister or official of the Crown in right of the Commonwealth or of Queensland or of any other State or of a Territory information which the commissioner considers should be communicated for the purpose of the administration of any law of the Commonwealth or of Queensland or of any other State or of a Territory.\n- (a) a member of the former Consumer Safety Committee or former Consumer Affairs Council; or\n- (b) an officer of the former Office of Fair Trading.","sortOrder":187},{"sectionNumber":"sec.111","sectionType":"section","heading":null,"content":"### Section sec.111\n\ns 111 amd 1992 No. 68 s 3 sch 1 ; 2001 No. 45 s 29 sch 3\nom 2010 No. 54 s 54","sortOrder":188},{"sectionNumber":"sec.112","sectionType":"section","heading":"Evidence","content":"### sec.112 Evidence\n\nIn any proceedings under this Act—\nwhere—\na published statement is intended, or apparently intended, to promote the supply or use of any goods or services; and\na name, business name, address, telephone number, post office box number, facsimile number, telex number, or newspaper office reply number specified in the statement is that of a person, or the agent of a person, who—\nis the owner, whether alone or jointly with another person or other persons, of such goods; or\nis a supplier of such goods or services; or\nhas an interest, otherwise than as owner, in such goods; or\nhas an interest, otherwise than as supplier, in the supply of such services;\nit shall be presumed, unless the contrary is proved, that the person or agent, as the case may be, caused the statement to be published; and\nin which it is alleged that a person in contravention of the Australian Consumer Law (Queensland), section 29 or 151 falsely represented that a vehicle as at a particular time had not travelled more than a specified distance—\nthe distance shown on the odometer of the vehicle at any time shall be taken, unless the contrary is proved, to be a representation to all persons that the vehicle had not travelled more than the distance so shown; and\nevidence that, at any time before the representation was made, the distance shown on the odometer of the vehicle was greater than the distance specified in the representation shall be evidence and, unless the contrary is proved, conclusive evidence that the representation was false; and\nin relation to an offence against section 90 in respect of a failure to furnish information or to produce records or a copy of them, an allegation or averment in a charge that a person failed as required to furnish information, or produce records or a copy of them shall be evidence and, unless the contrary is proved, conclusive evidence of the matter so alleged or averred; and\nit shall not be necessary to prove the appointment of an inspector or other officer or the authority of the inspector or officer to do any act, make any requirement or give any order; and\nthe authority of any person to take any proceeding shall be presumed unless the contrary is proved; and\na printed document that purports—\nto be a standard, rule, code or specification of an association or body referred to in, or prescribed under, the regulations; and\nto have been published or issued by or on behalf of that association or body;\nis evidence of that standard, rule, code or specification.\nIn a proceeding against a person under the Australian Consumer Law (Queensland), section 236 , in a proceeding in which the court may make an order under the Australian Consumer Law (Queensland), section 238 or in an application under the Australian Consumer Law (Queensland), section 237 or 239 for an order against a person, a finding of any fact by a court made in proceedings under the Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 2 or for an offence against this Act in which that person has been found to have contravened, or to have been involved in a contravention of, a provision of this Act is evidence of that fact and the finding may be proved by production of a document under the seal of the court from which the finding appears.\nIn a proceeding to recover costs under section 103A , a document that purports to be—\na certificate mentioned in section 103A (5) ; and\nendorsed with the commissioner’s signed statement that the certificate was given to a person on a specified date;\nis evidence of the matters stated in the certificate and the endorsement.\nIn subsection (1) (f) (i) —\nregulations includes regulations under section 139G of the Competition and Consumer Act .\ns 112 amd 1994 No. 36 s 19 ; 2005 No. 14 s 2 sch ; 2010 No. 54 s 55\n(sec.112-ssec.1) In any proceedings under this Act— where— a published statement is intended, or apparently intended, to promote the supply or use of any goods or services; and a name, business name, address, telephone number, post office box number, facsimile number, telex number, or newspaper office reply number specified in the statement is that of a person, or the agent of a person, who— is the owner, whether alone or jointly with another person or other persons, of such goods; or is a supplier of such goods or services; or has an interest, otherwise than as owner, in such goods; or has an interest, otherwise than as supplier, in the supply of such services; it shall be presumed, unless the contrary is proved, that the person or agent, as the case may be, caused the statement to be published; and in which it is alleged that a person in contravention of the Australian Consumer Law (Queensland), section 29 or 151 falsely represented that a vehicle as at a particular time had not travelled more than a specified distance— the distance shown on the odometer of the vehicle at any time shall be taken, unless the contrary is proved, to be a representation to all persons that the vehicle had not travelled more than the distance so shown; and evidence that, at any time before the representation was made, the distance shown on the odometer of the vehicle was greater than the distance specified in the representation shall be evidence and, unless the contrary is proved, conclusive evidence that the representation was false; and in relation to an offence against section 90 in respect of a failure to furnish information or to produce records or a copy of them, an allegation or averment in a charge that a person failed as required to furnish information, or produce records or a copy of them shall be evidence and, unless the contrary is proved, conclusive evidence of the matter so alleged or averred; and it shall not be necessary to prove the appointment of an inspector or other officer or the authority of the inspector or officer to do any act, make any requirement or give any order; and the authority of any person to take any proceeding shall be presumed unless the contrary is proved; and a printed document that purports— to be a standard, rule, code or specification of an association or body referred to in, or prescribed under, the regulations; and to have been published or issued by or on behalf of that association or body; is evidence of that standard, rule, code or specification.\n(sec.112-ssec.2) In a proceeding against a person under the Australian Consumer Law (Queensland), section 236 , in a proceeding in which the court may make an order under the Australian Consumer Law (Queensland), section 238 or in an application under the Australian Consumer Law (Queensland), section 237 or 239 for an order against a person, a finding of any fact by a court made in proceedings under the Australian Consumer Law (Queensland), chapter 5 , part 5 -2, division 2 or for an offence against this Act in which that person has been found to have contravened, or to have been involved in a contravention of, a provision of this Act is evidence of that fact and the finding may be proved by production of a document under the seal of the court from which the finding appears.\n(sec.112-ssec.3) In a proceeding to recover costs under section 103A , a document that purports to be— a certificate mentioned in section 103A (5) ; and endorsed with the commissioner’s signed statement that the certificate was given to a person on a specified date; is evidence of the matters stated in the certificate and the endorsement.\n(sec.112-ssec.4) In subsection (1) (f) (i) — regulations includes regulations under section 139G of the Competition and Consumer Act .\n- (a) where— (i) a published statement is intended, or apparently intended, to promote the supply or use of any goods or services; and (ii) a name, business name, address, telephone number, post office box number, facsimile number, telex number, or newspaper office reply number specified in the statement is that of a person, or the agent of a person, who— (A) is the owner, whether alone or jointly with another person or other persons, of such goods; or (B) is a supplier of such goods or services; or (C) has an interest, otherwise than as owner, in such goods; or (D) has an interest, otherwise than as supplier, in the supply of such services; it shall be presumed, unless the contrary is proved, that the person or agent, as the case may be, caused the statement to be published; and\n- (i) a published statement is intended, or apparently intended, to promote the supply or use of any goods or services; and\n- (ii) a name, business name, address, telephone number, post office box number, facsimile number, telex number, or newspaper office reply number specified in the statement is that of a person, or the agent of a person, who— (A) is the owner, whether alone or jointly with another person or other persons, of such goods; or (B) is a supplier of such goods or services; or (C) has an interest, otherwise than as owner, in such goods; or (D) has an interest, otherwise than as supplier, in the supply of such services; it shall be presumed, unless the contrary is proved, that the person or agent, as the case may be, caused the statement to be published; and\n- (A) is the owner, whether alone or jointly with another person or other persons, of such goods; or\n- (B) is a supplier of such goods or services; or\n- (C) has an interest, otherwise than as owner, in such goods; or\n- (D) has an interest, otherwise than as supplier, in the supply of such services;\n- (b) in which it is alleged that a person in contravention of the Australian Consumer Law (Queensland), section 29 or 151 falsely represented that a vehicle as at a particular time had not travelled more than a specified distance— (i) the distance shown on the odometer of the vehicle at any time shall be taken, unless the contrary is proved, to be a representation to all persons that the vehicle had not travelled more than the distance so shown; and (ii) evidence that, at any time before the representation was made, the distance shown on the odometer of the vehicle was greater than the distance specified in the representation shall be evidence and, unless the contrary is proved, conclusive evidence that the representation was false; and\n- (i) the distance shown on the odometer of the vehicle at any time shall be taken, unless the contrary is proved, to be a representation to all persons that the vehicle had not travelled more than the distance so shown; and\n- (ii) evidence that, at any time before the representation was made, the distance shown on the odometer of the vehicle was greater than the distance specified in the representation shall be evidence and, unless the contrary is proved, conclusive evidence that the representation was false; and\n- (c) in relation to an offence against section 90 in respect of a failure to furnish information or to produce records or a copy of them, an allegation or averment in a charge that a person failed as required to furnish information, or produce records or a copy of them shall be evidence and, unless the contrary is proved, conclusive evidence of the matter so alleged or averred; and\n- (d) it shall not be necessary to prove the appointment of an inspector or other officer or the authority of the inspector or officer to do any act, make any requirement or give any order; and\n- (e) the authority of any person to take any proceeding shall be presumed unless the contrary is proved; and\n- (f) a printed document that purports— (i) to be a standard, rule, code or specification of an association or body referred to in, or prescribed under, the regulations; and (ii) to have been published or issued by or on behalf of that association or body; is evidence of that standard, rule, code or specification.\n- (i) to be a standard, rule, code or specification of an association or body referred to in, or prescribed under, the regulations; and\n- (ii) to have been published or issued by or on behalf of that association or body;\n- (i) a published statement is intended, or apparently intended, to promote the supply or use of any goods or services; and\n- (ii) a name, business name, address, telephone number, post office box number, facsimile number, telex number, or newspaper office reply number specified in the statement is that of a person, or the agent of a person, who— (A) is the owner, whether alone or jointly with another person or other persons, of such goods; or (B) is a supplier of such goods or services; or (C) has an interest, otherwise than as owner, in such goods; or (D) has an interest, otherwise than as supplier, in the supply of such services; it shall be presumed, unless the contrary is proved, that the person or agent, as the case may be, caused the statement to be published; and\n- (A) is the owner, whether alone or jointly with another person or other persons, of such goods; or\n- (B) is a supplier of such goods or services; or\n- (C) has an interest, otherwise than as owner, in such goods; or\n- (D) has an interest, otherwise than as supplier, in the supply of such services;\n- (A) is the owner, whether alone or jointly with another person or other persons, of such goods; or\n- (B) is a supplier of such goods or services; or\n- (C) has an interest, otherwise than as owner, in such goods; or\n- (D) has an interest, otherwise than as supplier, in the supply of such services;\n- (i) the distance shown on the odometer of the vehicle at any time shall be taken, unless the contrary is proved, to be a representation to all persons that the vehicle had not travelled more than the distance so shown; and\n- (ii) evidence that, at any time before the representation was made, the distance shown on the odometer of the vehicle was greater than the distance specified in the representation shall be evidence and, unless the contrary is proved, conclusive evidence that the representation was false; and\n- (i) to be a standard, rule, code or specification of an association or body referred to in, or prescribed under, the regulations; and\n- (ii) to have been published or issued by or on behalf of that association or body;\n- (a) a certificate mentioned in section 103A (5) ; and\n- (b) endorsed with the commissioner’s signed statement that the certificate was given to a person on a specified date;","sortOrder":189},{"sectionNumber":"sec.113","sectionType":"section","heading":"Regulation-making power","content":"### sec.113 Regulation-making power\n\nThe Governor in Council may make regulations under this Act.\nA regulation may be made for or about a matter mentioned in the schedule.\nA regulation may provide for an offence punishable by a maximum penalty of 20 penalty units.\ns 113 amd 1991 No. 97 s 3 sch 2\nsub 1994 No. 36 s 2 sch\namd 1995 No. 58 s 4 sch 1\n(sec.113-ssec.1) The Governor in Council may make regulations under this Act.\n(sec.113-ssec.2) A regulation may be made for or about a matter mentioned in the schedule.\n(sec.113-ssec.3) A regulation may provide for an offence punishable by a maximum penalty of 20 penalty units.","sortOrder":190},{"sectionNumber":"sec.114","sectionType":"section","heading":"Approval of forms","content":"### sec.114 Approval of forms\n\nThe chief executive may approve forms for use under this Act.\ns 114 om 1994 No. 36 s 2 sch\npres s 114 ins 1995 No. 58 s 4 sch 1","sortOrder":191},{"sectionNumber":"pt.7","sectionType":"part","heading":"Transitional provisions for Equity and Fair Trading (Miscellaneous Provisions) Act 1999","content":"# Transitional provisions for Equity and Fair Trading (Miscellaneous Provisions) Act 1999","sortOrder":192},{"sectionNumber":"sec.115","sectionType":"section","heading":"Transitional provision for references to commissioner for consumer affairs","content":"### sec.115 Transitional provision for references to commissioner for consumer affairs\n\nA reference in any Act or document to the commissioner for consumer affairs may, if the context permits, be taken to be a reference to the commissioner for fair trading.\ns 115 orig s 115 ins 1995 No. 58 s 4 sch 1\nexp 28 May 1996 (see s 115(3))\nprev s 115 ins 1997 No. 12 s 50\nexp 17 May 1998 (see s 115(2))\npres s 115 ins 1999 No. 63 s 63","sortOrder":193},{"sectionNumber":"sec.116","sectionType":"section","heading":null,"content":"### Section sec.116\n\ns 116 ins 1999 No. 63 s 63\nom 2010 No. 54 s 56","sortOrder":194},{"sectionNumber":"pt.8","sectionType":"part","heading":"Transitional provision for Tourism, Racing and Fair Trading (Miscellaneous Provisions) Act 2003","content":"# Transitional provision for Tourism, Racing and Fair Trading (Miscellaneous Provisions) Act 2003","sortOrder":195},{"sectionNumber":"sec.117","sectionType":"section","heading":"Transitional provision for actions for damages and compensation and other remedial orders—TPA, ss 82 and 87","content":"### sec.117 Transitional provision for actions for damages and compensation and other remedial orders—TPA, ss 82 and 87\n\nSections 99, 100 and 103, as in force before the commencement of this section, continue to apply to an act or omission that is a contravention of part 3, division 1 (other than section 39), section 52 or 53 or part 3, division 2A that happens before the commencement.\ns 117 ins 2003 No. 94 s 41","sortOrder":196},{"sectionNumber":"pt.9","sectionType":"part","heading":"Transitional provision for Criminal Proceeds Confiscation and Other Acts Amendment Act 2009","content":"# Transitional provision for Criminal Proceeds Confiscation and Other Acts Amendment Act 2009","sortOrder":197},{"sectionNumber":"sec.118","sectionType":"section","heading":"Existing exemptions and applications for exemptions for section 63","content":"### sec.118 Existing exemptions and applications for exemptions for section 63\n\nOn the commencement—\nany relevant exemption existing immediately before the commencement is revoked; and\nany application for a relevant exemption existing immediately before the commencement ends; and\nany entitlement or expectation that anyone has immediately before the commencement to apply for or to be given a relevant exemption is extinguished.\nIn this section—\ncommencement means the commencement of the Criminal Proceeds Confiscation and Other Acts Amendment Act 2009 , section 68.\nrelevant exemption means an exemption given under section 71A for section 63.\ns 118 ins 2009 No. 2 s 69\n(sec.118-ssec.1) On the commencement— any relevant exemption existing immediately before the commencement is revoked; and any application for a relevant exemption existing immediately before the commencement ends; and any entitlement or expectation that anyone has immediately before the commencement to apply for or to be given a relevant exemption is extinguished.\n(sec.118-ssec.2) In this section— commencement means the commencement of the Criminal Proceeds Confiscation and Other Acts Amendment Act 2009 , section 68. relevant exemption means an exemption given under section 71A for section 63.\n- (a) any relevant exemption existing immediately before the commencement is revoked; and\n- (b) any application for a relevant exemption existing immediately before the commencement ends; and\n- (c) any entitlement or expectation that anyone has immediately before the commencement to apply for or to be given a relevant exemption is extinguished.","sortOrder":198},{"sectionNumber":"pt.10","sectionType":"part","heading":"Transitional provisions for Fair Trading (Australian Consumer Law) Amendment Act 2010","content":"# Transitional provisions for Fair Trading (Australian Consumer Law) Amendment Act 2010","sortOrder":199},{"sectionNumber":"sec.119","sectionType":"section","heading":"Definitions for this part","content":"### sec.119 Definitions for this part\n\nIn this part—\namending Act means the Fair Trading (Australian Consumer Law) Amendment Act 2010 .\ncommencement means the day this definition commences.\ns 119 ins 2010 No. 54 s 57","sortOrder":200},{"sectionNumber":"sec.120","sectionType":"section","heading":"Transitional provision for references to Office of Consumer Affairs or Office of Fair Trading","content":"### sec.120 Transitional provision for references to Office of Consumer Affairs or Office of Fair Trading\n\nA reference in any Act or document to the Office of Consumer Affairs or the Office of Fair Trading may, if the context permits, be taken to be a reference to whichever of the following is appropriate in the circumstances—\nthe commissioner;\nthe department in which this Act is administered.\ns 120 ins 2010 No. 54 s 57\n- (a) the commissioner;\n- (b) the department in which this Act is administered.","sortOrder":201},{"sectionNumber":"sec.121","sectionType":"section","heading":"Transitional provision relating to undertakings and the register of undertakings","content":"### sec.121 Transitional provision relating to undertakings and the register of undertakings\n\nThe register of undertakings kept under section 91L before the commencement continues after the commencement to be the register kept for that section as amended by the amending Act.\nAn undertaking (an old undertaking ) that, immediately before the commencement, was still in force and was included in the register continues to have effect after the commencement, to the greatest practicable extent, as if it were an undertaking (a new undertaking ) given under the Australian Consumer Law (Queensland), chapter 5, part 5-1, division 1.\nWithout limiting subsection (2), a breach of the old undertaking that happens after the commencement must be dealt with as if it were a breach of a new undertaking.\nFor subsection (3), a reference in an old undertaking to a provision of this Act that is repealed on the commencement must be taken, to the greatest practicable extent, to be a reference to a provision of the Australian Consumer Law (Queensland) that corresponds to the repealed provision.\ns 121 ins 2010 No. 54 s 57\n(sec.121-ssec.1) The register of undertakings kept under section 91L before the commencement continues after the commencement to be the register kept for that section as amended by the amending Act.\n(sec.121-ssec.2) An undertaking (an old undertaking ) that, immediately before the commencement, was still in force and was included in the register continues to have effect after the commencement, to the greatest practicable extent, as if it were an undertaking (a new undertaking ) given under the Australian Consumer Law (Queensland), chapter 5, part 5-1, division 1.\n(sec.121-ssec.3) Without limiting subsection (2), a breach of the old undertaking that happens after the commencement must be dealt with as if it were a breach of a new undertaking.\n(sec.121-ssec.4) For subsection (3), a reference in an old undertaking to a provision of this Act that is repealed on the commencement must be taken, to the greatest practicable extent, to be a reference to a provision of the Australian Consumer Law (Queensland) that corresponds to the repealed provision.","sortOrder":202},{"sectionNumber":"sec.122","sectionType":"section","heading":"Proceedings","content":"### sec.122 Proceedings\n\nA proceeding started under this Act before the commencement must be completed under this Act as if the amending Act had not been enacted.\nAfter the commencement, a relevant proceeding may be started, and may be completed, under this Act as if the amending Act had not been enacted.\nSubsection (2) applies only if, at the time the proceeding is started, it could have been started under this Act if the amending Act had not been enacted.\nIn this section—\nrelevant proceeding means a proceeding in relation to—\na contravention of this Act happening before the commencement; or\nanother matter or thing arising under this Act before the commencement.\ns 122 ins 2010 No. 54 s 57\n(sec.122-ssec.1) A proceeding started under this Act before the commencement must be completed under this Act as if the amending Act had not been enacted.\n(sec.122-ssec.2) After the commencement, a relevant proceeding may be started, and may be completed, under this Act as if the amending Act had not been enacted.\n(sec.122-ssec.3) Subsection (2) applies only if, at the time the proceeding is started, it could have been started under this Act if the amending Act had not been enacted.\n(sec.122-ssec.4) In this section— relevant proceeding means a proceeding in relation to— a contravention of this Act happening before the commencement; or another matter or thing arising under this Act before the commencement.\n- (a) a contravention of this Act happening before the commencement; or\n- (b) another matter or thing arising under this Act before the commencement.","sortOrder":203},{"sectionNumber":"sec.123","sectionType":"section","heading":"Unfair contract terms","content":"### sec.123 Unfair contract terms\n\nThe Australian Consumer Law (Queensland), chapter 2, part 2-3—\napplies to a contract entered into on or after the commencement; and\ndoes not apply to a contract entered into before the commencement.\nDespite subsection (1)(b), if a contract entered into before the commencement is renewed on or after the commencement, the Australian Consumer Law (Queensland), chapter 2, part 2-3 applies to the contract as renewed, on and from the day (the renewal day ) on which the renewal takes effect, in relation to conduct that happens on or after the renewal day.\nAlso, if a term of a contract entered into before the commencement is varied on or after the commencement, and subsection (2) has not already applied in relation to the contract, the Australian Consumer Law (Queensland), chapter 2, part 2-3 applies to the term as varied, on and from the day (the variation day ) on which the variation takes effect, in relation to conduct that happens on or after the variation day.\nIf subsection (3) applies to a term of a contract, the Australian Consumer Law (Queensland), sections 23(2) and 27 apply to the contract.\ns 123 ins 2010 No. 54 s 57\n(sec.123-ssec.1) The Australian Consumer Law (Queensland), chapter 2, part 2-3— applies to a contract entered into on or after the commencement; and does not apply to a contract entered into before the commencement.\n(sec.123-ssec.2) Despite subsection (1)(b), if a contract entered into before the commencement is renewed on or after the commencement, the Australian Consumer Law (Queensland), chapter 2, part 2-3 applies to the contract as renewed, on and from the day (the renewal day ) on which the renewal takes effect, in relation to conduct that happens on or after the renewal day.\n(sec.123-ssec.3) Also, if a term of a contract entered into before the commencement is varied on or after the commencement, and subsection (2) has not already applied in relation to the contract, the Australian Consumer Law (Queensland), chapter 2, part 2-3 applies to the term as varied, on and from the day (the variation day ) on which the variation takes effect, in relation to conduct that happens on or after the variation day.\n(sec.123-ssec.4) If subsection (3) applies to a term of a contract, the Australian Consumer Law (Queensland), sections 23(2) and 27 apply to the contract.\n- (a) applies to a contract entered into on or after the commencement; and\n- (b) does not apply to a contract entered into before the commencement.","sortOrder":204}],"analysis":{"kimi_summary":{"_metrics":{"source":"grok-batch-everything"},"content_quality":"ok","complexity_score":8,"scope_assessment":{"changed":true,"description":"The Act's original 1989 purpose was state-specific consumer protection and fair trading regulation. The 2010 amendments (via the Fair Trading (Australian Consumer Law) Amendment Act 2010) fundamentally expanded its scope by adopting the national Australian Consumer Law as a law of Queensland (Part 3), while retaining state-specific tools such as the Commissioner’s functions (s.11), infringement notices (ss.30–37), embargo notices (ss.38–45) and FTA offence provisions. This shifted it from a standalone Queensland statute to a hybrid vehicle for national uniformity with local enforcement."},"complexity_factors":["47+ defined terms in s.5, many cross-referencing the Australian Consumer Law (Queensland) and the Competition and Consumer Act 2010 (Cth)","Nested application rules in Part 3 (ss.14–29) that harmonise state and Commonwealth law with modifications for Queensland","Multiple layers of enforcement mechanisms (infringement notices in Part 3A Div 1, embargo notices in Div 2, preservation orders in Div 3)","Extensive transitional and savings provisions (ss.119–123) plus historical amendment notes showing 20+ years of changes","Complex jurisdictional mapping in ss.48–51 and 50A–50D allocating matters between QCAT, Magistrates Court, District Court and Supreme Court"],"plain_english_summary":"**The Fair Trading Act 1989 (Queensland)** protects everyday shoppers and promotes honest business dealings across the state.\n\nIt does this by applying the **Australian Consumer Law (ACL)** as Queensland law (Part 3), which bans misleading advertising, unsafe products, unfair contract terms, and deceptive practices. The Act also creates a Commissioner for Fair Trading who can investigate complaints, issue public warnings, seize unsafe goods, and enforce rules through infringement notices or court orders. It sets safety standards for goods and services, allows embargo notices to stop sales of dangerous items, and provides consumers with rights to compensation, refunds, or repairs when things go wrong.\n\nIt affects **businesses** operating in Queensland (or connected to it under s.4A) and **consumers** buying goods or services. It matters because it levels the playing field: consumers gain clear rights and remedies, while businesses get a single set of rules to follow, reducing unfair competition and building trust in markets."},"summary":{"complexity_score":7,"scope_assessment":{"changed":true,"description":"The original 1989 Act was a standalone Queensland consumer protection statute. Over time — particularly through major 2010 amendments — its scope significantly expanded and shifted in character: it became primarily a vehicle for applying the national Australian Consumer Law in Queensland, with much of the original substantive content replaced or removed. What began as a self-contained state consumer law is now largely an administrative and enforcement framework sitting around the federally-driven ACL, representing a substantial change in both scope and function from the original intent."},"complexity_factors":["The Act operates as a 'wrapper' law that incorporates and applies a separate Commonwealth law (the Australian Consumer Law) by reference, meaning you must read two bodies of law together to understand the full effect","Multiple layers of definitions — some terms defined in this Act, others deferred to the ACL, creating cross-referencing complexity","Extensive amendment history (numerous changes from 1991–2022) means the current text reflects layers of renumbering, insertions and omissions that are confusing to trace","Penalty structure in infringement notices involves tiered calculations based on whether the respondent is a listed corporation, other body corporate, or individual — requiring additional cross-referencing to determine applicable amounts","The intergovernmental architecture (Intergovernmental Agreement between Commonwealth and all states/territories) adds a layer of constitutional and cooperative legislative complexity","Separate interpretation rules apply — the Commonwealth Acts Interpretation Act 1901 applies to the ACL(Q) provisions, while Queensland's own Acts Interpretation Act 1954 does NOT apply to those provisions","The 'application law' framework with provisions about which jurisdictions are bound, what counts as 'carrying on a business', and exclusions for government activities (taxes, primary product acquisition, etc.) requires careful parsing","The Act expressly carves out portions of itself from applying to ACL(Q) interpretation, creating a bifurcated interpretive regime within the same document"],"plain_english_summary":"## What is this law?\n\nThe **Fair Trading Act 1989 (Queensland)** is Queensland's main consumer protection law. It sets up the rules for fair dealing between businesses and the people who buy their goods and services.\n\n## Who does it affect?\n\n**Almost everyone in Queensland** — whether you're a consumer buying something, a business selling something, or a company operating here. It also covers people and businesses outside Queensland if they have connections to Queensland (e.g., an interstate online retailer selling to Queenslanders).\n\n## What does it actually do?\n\n**1. Sets up the Commissioner for Fair Trading**\nA government official (the Commissioner) is appointed to enforce the law, handle complaints, investigate dodgy practices, and promote consumer awareness. Think of them as Queensland's consumer watchdog.\n\n**2. Applies the Australian Consumer Law (ACL) in Queensland**\nThis is the big one. The Act \"switches on\" the national *Australian Consumer Law* (a federal law that applies across Australia) as a law of Queensland. This means all the ACL protections — like guarantees on products, prohibitions on misleading advertising, unfair contract terms rules — automatically apply in Queensland and update whenever the federal law changes.\n\n**3. Provides enforcement tools**\n- **Infringement notices** (like on-the-spot fines): The Commissioner can issue these to businesses or individuals who break the rules, as a faster alternative to court proceedings. You have 28 days to pay (extendable by another 28 days). If you pay, you don't get a conviction on your record. If you don't pay, you can be taken to court and face much bigger penalties.\n- **Embargo notices**: Inspectors can freeze the sale of goods or services from a business premises if they believe the law is being broken. Contracts made in breach of an embargo notice are automatically void (legally invalid).\n\n**4. Protects against double punishment**\nIf someone is already punished for a breach in another state, they won't be punished again in Queensland for the same conduct.\n\n## Why does it matter to you?\n\n- **As a consumer**: It backs up your rights when buying goods or services — whether online or in-store. You can complain to the Commissioner if a business treats you unfairly.\n- **As a business**: You must trade honestly and comply with the ACL. Breaches can result in on-the-spot fines (up to 600 penalty units for large corporations — potentially hundreds of thousands of dollars) or court-ordered penalties.\n- **The government itself** (the \"Crown\") is also bound by this law when it operates like a business — but it can't be hit with a fine directly (though its agents can be)."},"issue_detection":{"absurdities":[{"type":"self_contradicting","section":"sec.4 and sec.4B(1)","severity":"medium","reasoning":"Section 4 excludes 'this part' from ACL(Q) interpretation. Section 4B is within the same part. Section 4B(1) then attempts to define how references to 'this Act' interact with ACL(Q). If section 4B doesn't apply to ACL(Q) interpretation (per s.4), then s.4B's own instruction about how to read ACL(Q) references is inapplicable to ACL(Q), which is its only purpose.","confidence":0.72,"description":"Section 4 explicitly states that 'this part' (other than sections 1 and 3) does not apply for interpretation of the Australian Consumer Law (Queensland), yet section 4B(1) — which is within the same part — states that a reference to 'this Act' MAY be taken to include a reference to the Australian Consumer Law (Queensland). This creates a paradox: the very provision purporting to extend the Act's reach to ACL(Q) is itself excluded from applying to ACL(Q) interpretation."},{"type":"circular_definition","section":"sec.5 — definition of 'Australian Consumer Law (Queensland)'","severity":"low","reasoning":"The defined term 'Australian Consumer Law (Queensland)' appears verbatim in its own definition. While the words 'as provided for in part 3' add content, the definition as written is formally circular. A person unfamiliar with the Act reading the definition in isolation gains no independent understanding of the concept.","confidence":0.65,"description":"The definition of 'Australian Consumer Law (Queensland)' in section 5 is circular: it is defined as 'the Australian Consumer Law (Queensland) as provided for in part 3.' The term being defined is used to define itself, albeit with a cross-reference. The cross-reference to 'part 3' remedies this somewhat, but the definition is facially circular as drafted."},{"type":"self_contradicting","section":"sec.7","severity":"medium","reasoning":"Binding the Crown without penalty exposure means Crown-as-supplier can contravene fair trading obligations repeatedly. The agent who carries out the Crown's instructions bears liability, but the Crown directing the conduct bears none. This incentivises the Crown to direct agents into non-compliant conduct while remaining shielded.","confidence":0.78,"description":"Section 7 binds the Crown but states the Crown 'shall not be liable to a penalty' while an agent of the Crown 'shall be liable for any penalty'. This creates an anomalous situation where the Crown is bound by the Act — meaning Crown conduct can constitute contraventions — but only agents (not the Crown itself) bear penalty liability. The Crown can thus violate the Act with complete impunity, undermining the objective in section 3 of enabling 'confident participation... in markets in which both consumers and suppliers trade fairly.'"},{"type":"self_contradicting","section":"sec.8(2) and sec.8(3)","severity":"low","reasoning":"Section 8(2) creates an automatic and unconditional appointment. Section 8(3) creates a discretionary appointment. The word 'Subject to subsection (3)' in s.8(2) arguably resolves this, but the subsection (3) condition is only triggered 'if the chief executive appoints another person' — meaning during the gap between appointment decision and formal appointment taking effect, both could hold the role.","confidence":0.55,"description":"Section 8(2) states that 'the person who is the chief executive is, without further appointment, also the commissioner for fair trading.' Section 8(3) then states that 'if the chief executive appoints another person to be the commissioner, that person is the commissioner while the appointment is in force.' Read together, there is a period where two people simultaneously hold the title of commissioner — immediately upon appointment of the other person but before the chief executive has vacated the role — because section 8(2) does not expressly cease upon the making of an appointment under section 8(3)."},{"type":"circular_definition","section":"sec.14(1) — definition of 'participating jurisdiction'","severity":"medium","reasoning":"The interdependence between 'participating jurisdiction', 'Australian Consumer Law', and 'application law' creates a closed definitional circle. Section 14(3) partially breaks this by deeming substantial correspondence sufficient, but the primary definitions remain mutually self-referential.","confidence":0.7,"description":"The definition of 'participating jurisdiction' is circularly dependent on the 'Intergovernmental Agreement' and on the jurisdiction actually applying the Australian Consumer Law. A jurisdiction is a 'participating jurisdiction' only if it both is party to the Agreement AND applies the ACL. But 'Australian Consumer Law' is itself defined (in s.14(1)) partly by reference to what a 'participating jurisdiction' applies. This creates a definitional loop: participating jurisdiction → applies ACL → ACL is what participating jurisdictions apply → participating jurisdiction."},{"type":"impossible_compliance","section":"sec.36(4) and sec.36(5)","severity":"high","reasoning":"This is a direct internal contradiction within a single section. The 'must' in s.36(4) imposes a clear legal obligation. Section 36(5) then strips that obligation of all legal effect. The result is that the compliance period can be extended in secret, and the person subject to the notice — who may pay on day 28 believing the period has expired — discovers too late they were in default. This is procedurally unfair and logically incoherent.","confidence":0.92,"description":"Section 36(4) states that notice of an extension to the infringement notice compliance period 'must be given' to the person issued the notice. Section 36(5) immediately states that 'a failure to comply with subsection (4) does not affect the validity of the extension.' The mandatory obligation in subsection (4) is thus entirely unenforceable and meaningless — the extension is valid whether or not the person is ever told about it. A person could be penalised for non-compliance with a period they were never notified of."},{"type":"other","section":"sec.37(6) and sec.37(7)","severity":"low","reasoning":"The withdrawal and payment windows are both bounded by the compliance period. The refund provision in s.37(7) only makes sense if withdrawal can come after payment but within the same compliance period. The drafting does not clearly exclude post-period withdrawal where payment was made, creating interpretive uncertainty.","confidence":0.58,"description":"Section 37(6) requires that the withdrawal notice must be given within the infringement notice compliance period to be effective. Section 37(7) then deals with withdrawal 'after the person has paid the penalty.' If the withdrawal notice must come within the compliance period, and payment must also occur within the compliance period (per s.34(1)(b)), it is theoretically possible — but practically very narrow — for both to occur. However, if the compliance period has already expired, neither withdrawal nor valid payment can occur, yet s.37(7) contemplates refund of paid penalties upon withdrawal, implying withdrawal can occur after payment (which must be within the compliance period), creating temporal ambiguity."},{"type":"self_contradicting","section":"sec.39(5) and sec.39(6)","severity":"medium","reasoning":"A void contract is treated at law as if it never existed. Section 39(6) creates obligations premised on a supply having occurred under such a void contract. This is a classic statutory inconsistency: the legal nullity in s.39(5) undermines the practical enforcement regime in s.39(6). The section would need to be read as creating statutory obligations independent of contract, which is not expressly stated.","confidence":0.82,"description":"Section 39(5) states that a contract for supply of goods or services prohibited by an embargo notice is 'void.' Section 39(6) then imposes obligations on the supplier arising from goods being 'supplied in contravention of an embargo notice' — including obligations to refund consideration. But if the contract is void, no valid supply transaction exists from which enforceable obligations (like refunding consideration) can arise. The refund obligation presupposes a transaction, which the voiding provision eliminates."},{"type":"self_contradicting","section":"sec.11(1)(b) and sec.11(2)","severity":"medium","reasoning":"Promoting consumer awareness (s.11(1)(b)) and assisting consumers with information (s.11(1)(f)) are functions that inherently involve communicating legal rights. The blanket exclusion from giving legal advice in s.11(2) creates a tension with these functions. A commissioner who cannot advise on legal rights can hardly 'assist consumers to a greater awareness in relation to their... use of goods and services' in any meaningful legal context.","confidence":0.68,"description":"Section 11(1)(b) requires the commissioner to 'promote the interests of consumers' and 'assist them to a greater awareness in relation to their assessment and use of goods or services.' Section 11(2) then states the Act shall not be construed to require the commissioner to 'give... advice concerning the rights and liabilities in law of the person.' Advising consumers of their rights is a core component of consumer empowerment as stated in section 3's objective. The blanket exclusion in s.11(2) undermines the consumer empowerment mandate of s.11(1)(b)."},{"type":"self_contradicting","section":"sec.19(1)-(2)","severity":"low","reasoning":"This is a known and deliberate technique in cooperative legislative schemes, but it creates a genuine logical tension: the ACL(Q) is both 'a part of this Act' (Queensland law) per s.16(1)(c) and must be interpreted 'as if' it were a Commonwealth Act per s.19(2). The two characterisations are mutually exclusive in strict legal logic, even if workable in practice.","confidence":0.6,"description":"Section 19(1) applies the Commonwealth Acts Interpretation Act 1901 to the ACL(Q). Section 19(2) requires it to apply 'as if the statutory provisions in the Australian Consumer Law (Queensland) were a Commonwealth Act.' This creates a legal fiction that the ACL(Q) — which is explicitly a law of Queensland under s.16(1)(c) — is a Commonwealth Act for interpretation purposes. Yet the ACL(Q) is simultaneously 'a part of this Act' (a Queensland Act). The provision requires interpreters to treat a Queensland law as a Commonwealth law while it remains a Queensland law."}],"contradictions":[{"severity":"low","section_a":"sec.4 (exclusion of Part 1 from ACL(Q) interpretation)","section_b":"sec.5 (definitions including 'consumer', 'goods', 'services', 'supply', 'trade or commerce')","confidence":0.65,"description":"Section 4 states that the definitions in section 5 'do not apply for the interpretation of the Australian Consumer Law (Queensland).' However, section 5 defines 'consumer', 'goods', 'services', 'supply', and 'trade or commerce' by cross-referencing 'the same meaning as it has in the Australian Consumer Law (Queensland).' This means section 5's definitions are themselves dependent on ACL(Q) meanings, yet section 5's definitions are simultaneously declared inapplicable to ACL(Q). A person construing the ACL(Q) cannot use section 5, but section 5 is the only definitional source for terms that mirror ACL(Q) terms in the parent Act."},{"severity":"medium","section_a":"sec.16(1)(c) — ACL(Q) 'is a part of this Act'","section_b":"sec.4 — Part 1 'does not apply for the interpretation or operation of the Australian Consumer Law (Queensland)'","confidence":0.78,"description":"Section 16(1)(c) declares the ACL(Q) to be 'a part of this Act.' If the ACL(Q) is part of this Act, then the preliminary provisions in Part 1 (including definitions and objectives) would ordinarily apply to it as they do to any other part of the Act. Yet section 4 explicitly excludes Part 1 from applying to the ACL(Q). The same instrument simultaneously declares the ACL(Q) to be a part of itself and then exempts that part from the instrument's own interpretive framework."},{"severity":"medium","section_a":"sec.27(1) — jurisdictions not liable to penalty","section_b":"sec.25(1) — application law of other jurisdictions binds this jurisdiction","confidence":0.75,"description":"Section 25(1) states that the application law of each other participating jurisdiction binds Queensland so far as Queensland carries on a business. Section 27(1) states that nothing in the application law makes any jurisdiction liable to a pecuniary penalty. Read together, Queensland is bound by other jurisdictions' application laws but cannot be penalised for breaching them. Section 25(2) reinforces binding despite 'prerogative right or privilege.' A binding obligation that carries no enforceable consequence (no penalty, no prosecution per s.27) is legally meaningless, creating a contradiction between the operative effect of s.25 and the remedial nullity of s.27."},{"severity":"high","section_a":"sec.34(3) — no proceedings may be started after infringement notice compliance","section_b":"sec.37(6)-(7) — withdrawal of infringement notice after payment","confidence":0.85,"description":"Section 34(3) states that after payment of an infringement notice penalty, no proceedings 'may be started or continued' against the person. Section 37(7) permits withdrawal of an infringement notice after the person has paid the penalty, and requires a refund. If the notice is withdrawn after payment, section 37(5)(d) states that proceedings under ACL(Q) chapter 4 or 5 'may be started or continued.' But section 34(3)'s bar on proceedings is triggered by payment, not by the notice remaining in force. The interaction between these provisions leaves ambiguous whether the payment-triggered bar in s.34(3) persists even after withdrawal and refund under s.37(7)."},{"severity":"low","section_a":"sec.31(4)(a) — infringement notice void if issued more than 1 year after contravention","section_b":"sec.31(1) — commissioner issues notice on 'reasonable grounds to believe' contravention occurred","confidence":0.62,"description":"Section 31(4)(a) renders an infringement notice of no effect if issued more than 1 year after the alleged contravention. However, section 31(1) requires only 'reasonable grounds to believe' a contravention occurred, without any limitation on when the commissioner must form that belief. The commissioner could form reasonable grounds on day 1 but issue the notice on day 366, making the notice void despite the belief being validly formed. The Act provides no mechanism for the person issued a now-void notice to know it is void, and no requirement for the commissioner to notify the person of the nullity."},{"severity":"medium","section_a":"sec.3 — objective of consumer empowerment and fair participation","section_b":"sec.7(a)-(b) — Crown immune from penalties but agents liable","confidence":0.7,"description":"The principal objective in section 3 is to enable 'confident participation of consumers in markets in which both consumers and suppliers trade fairly.' Section 7 creates a structural asymmetry where the Crown as a supplier can contravene the Act without penalty, while private suppliers face full penalty exposure. This directly undermines the stated objective of a fair market where all suppliers operate under equivalent constraints."}]},"flash_summary":{"complexity_score":9,"scope_assessment":{"changed":true,"description":"The Act originally created a standalone Queensland fair trading regime. The 2010 amendments fundamentally changed its scope by incorporating the Australian Consumer Law (Queensland) as a central component, effectively making the Act a vehicle for national consumer law. This expanded its reach from primarily Queensland-specific provisions to a comprehensive set of rules mirroring the Commonwealth ACL, covering misleading conduct, product safety, unsolicited consumer agreements, and unfair contract terms. The Act also gained extensive new enforcement mechanisms (infringement notices, embargo notices, preservation orders) that did not exist in the original 1989 version."},"complexity_factors":["Length: over 100 sections across multiple parts and schedules","Extensive cross-references to the Australian Consumer Law (Queensland) and federal Competition and Consumer Act","Large number of defined terms (over 50 in section 5 alone)","Multiple nested divisions and subdivisions, e.g., Part 3A has divisions for infringement notices, embargo notices, court orders, and jurisdiction","Detailed procedural rules for infringement notices (issuance, compliance period, withdrawal, penalties) and embargo notices (period, extension, securing goods)","Conditional logic in offence provisions, e.g., defences, evidential burdens, and exceptions","Transitional provisions across multiple parts (7, 8, 9, 10) that preserve old rules for pre-2010 conduct","Interpretation rules that apply Commonwealth Acts Interpretation Act instead of Queensland's for the ACL part","Complex jurisdiction allocation among Magistrates Court, District Court, Supreme Court, and QCAT, depending on amounts and types of proceedings"],"plain_english_summary":"This Queensland law sets up the rules for fair trading and consumer protection. It creates a government official called the Commissioner for Fair Trading, who has broad powers to investigate businesses, issue fines, and take action against unsafe or misleading practices. The law also brings in the national Australian Consumer Law (ACL) as part of Queensland law, which covers things like false advertising, unsafe products, and unfair contract terms. Businesses that operate in Queensland must follow these rules or face penalties, which can be up to $1.1 million for companies. The Act also lets inspectors seize goods, issue 'embargo' notices to stop the supply of dangerous services, and apply to court to freeze assets if a business might need to pay compensation. It does not allow businesses to contract out of these protections. The government itself is bound by most of the Act but cannot be fined if it breaks the rules."}},"importantCases":[],"_links":{"self":"/api/acts/fair-trading-act-1989","history":"/api/acts/fair-trading-act-1989/history","analysis":"/api/acts/fair-trading-act-1989/analysis","conflicts":"/api/acts/fair-trading-act-1989/conflicts","importantCases":"/api/acts/fair-trading-act-1989/important-cases","documents":"/api/acts/fair-trading-act-1989/documents"}}